John Doe 800 Barry Street Victoria KEY SKILLS AND ATTRIBUTES I am currently student a Master of Social Work (Qualifying) at Australian College of Applied Psychology (ACAP) and I am looking to gain experience in the industry to become and successful social worker. I have an excellent attention to detail and strong counselling techniques. I have extensive experience in customer service where I had many experiences to deal with difficult customers and develop positive relations between staff. I would like to work in the mental health field and gain knowledge and experience to work as an accredited mental health social worker. EDUCATION Master Of Social Work (Qualifying) (Australian College of Applied Psychology) 2021 -present Distinction average Units completed (Becoming a social worker; Critical theories and skills; Professional practice skills for field education; Public policy and civil society) Bachelor of Naturopathy (Southern Cross University) 2006 Diploma of Homoeopathy (Health Schools Australia) 2002 Certificate of Horticulture (TAFE Hobart) 1996 CERTIFICATES/CREDENTIALS First Aid Certificate (February 2022) NDIS Worker Orientation Module (February 2022) National Police Check (February 2022) Working With Children Check (February 2022) RECENT SEMINARS/WEBINARS Career Development Webinar (Interviews), hosted by ACAP and Eventbrite (Feb. 2022) EMPLOYMENT Naturopath, Wholefood Health, Southern Cross Station (July 2013 – Feb 2022) Manager (2016-2017) Responsibilities Maintaining store targets and daily requirements of managing sales, staff breaks, rostering, banking, cleaning, and house keeping Involved in stock ordering and control, and sourcing and incorporating new lines into the store Achievements Acknowledged by management to have great customer service and to go above and beyond to achieve customer satisfaction and to have great product knowledge Chosen for new staff training and development Acknowledged by management for my generosity and sharing of my knowledge and experience with new staff through mentoring Naturopath, Aunt Maggie's, Balaclava (March – July 2013) Naturopath, Discount Vitamin Warehouse, Malvern (July 2012 – March 2013) Naturopath, Mr. Vitamin's (Go Vita), Chatswood (June 2009 – Jan 2012) Responsibilities Customer service and specific customer order management Store maintenance and stock ordering Achievements Acknowledged by management for my ability to deal with difficult customers and to stay calm Healthy Life, Bondi Junction (Oct 2007 – July 2008) Massage Therapist Harrison Chiropractic Clinic, Ballina, NSW (Sept 2006 – Oct 2007) Pharmacy Assistant Fullife Carousel Pharmacy, Bondi Junction, NSW (Dec 2004 – June 2005) Assistant Manager Eumarrah Wholefoods West Hobart & Sandy Bay, Tas (Oct 1999 – Jan 2002) PERSONAL ATTRIBUTES I have extensive experience with and an excellent understanding of running many aspects of health food stores. I enjoy creating a successful team environment. I am competent and capable and am empathetic, open, calm, and focused under pressure. I am highly motivated and enthusiastic. I have good counselling and communication skills and I am responsible, organized, honest, reliable, and punctual. I have been acknowledged and complemented for my kindness with strangers, helpfulness, and care of those people around me. I have excellent self-awareness and relationship building and mentoring of others. I have an easy rapport with people and encourage meaningful conversations with those around me. INTERESTS AND HOBBIES I have many interests including health and healing, plants, economics, politics, and social issues. My hobbies include bouldering, bush walking, ukulele, guitar, and I have a desire to learn woodworking.