Aygaz Annual Report 2021 357613c2_c8f7_4311_bd21_fd58d9529bb6__aygaz-2021-annual-report.pdf Bu doküman Genel olarak sınıflandırılmıştır. This document is classified as Public. Aygaz Annual Report 2021 357613c2_c8f7_4311_bd21_fd58d9529bb6__aygaz-2021-annual-report.pdf Bu doküman Genel olarak sınıflandırılmıştır. This document is classified as Public. Aygaz Annual Report 2021 357613c2_c8f7_4311_bd21_fd58d9529bb6__aygaz-2021-annual-report.pdf Occupational health and safety practices in 2021 The company takes an active part in the activities of Koç Holding Occupational Health and Safety Coordination Board and leads projects for continuous development. Aygaz operates at 12 locations, including the Head Office, the Gebze Plant, and other facilities, all holding ISO 45001 Occupational Health and Safety Management System Certification. The training programs provided to the employees of Aygaz and subcontractors working at the filling and production plants to raise awareness on occupational health and safety, fire and emergency, and to build a stronger foundation for this corporate culture amounted to 14,628 person*hours in 2021. Some of these trainings were supported with drills. Furthermore, 165 person*hours of online training was provided to raise awareness about emergency response and near-miss situations. On August 17, the online training platform was used to raise earthquake awareness. Additional training was provided to all the employees to inform them about precautions, how to act during an earthquake and what to do afterwards. Aygaz also organized an “Illustration Competition” to draw the attention of office and field employees to occupational health and safety violations in the workplace. The competition, held on an open platform accessible to all employees, aimed to highlight the potential violations in the work environment and alert them to the risk of becoming inured to the dangers. Bu doküman Genel olarak sınıflandırılmıştır. This document is classified as Public. Aygaz Annual Report 2021 357613c2_c8f7_4311_bd21_fd58d9529bb6__aygaz-2021-annual-report.pdf In addition to ensuring business continuity, protecting the health of the stakeholders, including the employees, dealers and transporters remained a priority during the pandemic. Starting from the early days, required documents were prepared, decisions of the ministry and the governor’s office were followed, quarantine and isolation measures were implemented, field inspections were carried out and as a result case numbers were kept at a minimum. Along with these actions, basic precautions that can be taken not only at the workplace but also in social life were communicated to the employees to raise awareness and to share with their families. Pandemic related information documents and posters were used to highlight measures such as hygiene, wearing face masks, social distancing, and nutrition. Turkish Standards Institute (TSI) inspectors reviewed the COVID-19 practices and measures at the Gebze Plant, Yarımca Terminal Directorate, and the company’s affiliate in the water business, Bal Kaynak Su İnegöl Plant, and inspected the facilities on site. As a result, the validity of these sites’ COVID-19 Safe Production Certificates was extended. As part of the digitalization process, WorkSafe software was integrated with SAP in 2021, enabling access to the latest employee list and migration of the basic occupational health and training program and the employees’ period health checks to the system continued. Bu doküman Genel olarak sınıflandırılmıştır. This document is classified as Public. Aygaz Sustainability Report 2020 13a154a4_4639_448f_9439 _b33e7064a86b__skr_en_w eb.pdf (aygaz.com.tr) Bu doküman Genel olarak sınıflandırılmıştır. This document is classified as Public. Aygaz Sustainability Report 2020 Page 23-24 Occupational health and safety practices Aygaz operates at 12 locations, including the Head Office, the Gebze Plant, and other facilities, all holding ISO 45001 Occupational Health and Safety Management System Certification. The company has also taken active part in the activities of Koç Holding Occupational Health and Safety Coordination Board and led projects for continuous development. The training programs provided to the employees of Aygaz and subcontractors working at the filling and production plants to raise awareness on occupational health and safety, fire and emergency, and to build a stronger foundation for this corporate culture amounted to 8,258 person*hours in 2020. Some of these trainings were supported with drills. Furthermore, 25 person*hours of online training was provided to raise awareness about emergency response and nearmiss situations. On August 17, a list of precautions was published for awareness about What to do Before, During, and After an Earthquake. Bu doküman Genel olarak sınıflandırılmıştır. This document is classified as Public. Aygaz Sustainability Report 2020 In addition to ensuring business continuity, protecting the health of the stakeholders, in particular the employees, dealers, and transporters remained a priority during the pandemic. Starting from the early days, required documents were prepared, decisions of the ministry and the governor’s office were followed, quarantine and isolation measures were implemented, field inspections were carried out and as a result the reported cases were kept at a minimum. Along with these actions, basic precautions that can be taken not only at the workplace but also in social life were communicated to the employees to raise awareness and to share with their families. Pandemic-related information documents and posters were used to highlight measures such as hygiene, wearing face masks, social distancing, nutrition, safe shopping practices, and what to do on special days like the holidays. Turkish Standards Institute inspectors reviewed the COVID-19 practices and measures at the Gebze Plant, Yarımca Terminal Directorate, and the company’s affiliate in the water business, Bal Kaynak Su İnegöl Plant, and inspected the facilities on site. As a result, these sites were granted COVID-19 Safe Production Certificates. Furthermore, the Gebze Plant, Aliağa and Ambarlı Terminals, and the Head Office were inspected by TÜV SÜD for compliance with COVID-19 measures, and these locations were found to be effective. As part of the digitalization process, Occupational Health and Safety Information Management System (OHSIS) software WorkSafe was procured and implemented to monitor and report occupational health and safety practices. Integration of WorkSafe with SAP was completed in 2020 and migration of the Basic OHS training program to the system started. Bu doküman Genel olarak sınıflandırılmıştır. This document is classified as Public. Aygaz Sustainability Report 2020 Page 29 Research and Development A first in the cylinder gas market: Cylinder Loading Robot The R&D activities that started in 2019 with the development of a 1⁄4 scale prototype of the Cylinder Loading Robot continued in 2020 for a large-scale Cylinder Loading Robot. This project aims to automate the cylinder loading process, which is typically performed manually by workers to load the cylinders on to the transportation vehicles. A Cylinder Loading Robot, which was launched at the Ambarlı Terminal, marked a very important first for both Aygaz and the sector, especially in terms of occupational health and safety. Bu doküman Genel olarak sınıflandırılmıştır. This document is classified as Public. Aygaz Integrated Management Systems Policy Aygaz is committed to implementing sustainability principles in all its fields of operation, including LPG as its core business in line with Koç Group Goals and Principles. Accordingly, Aygaz adopts the Integrated Management Systems Policy, which includes the following commitments: •Being a pioneering and innovative company, •Seizing strategic growth opportunities, •Ensuring customer awareness and sustainable customer satisfaction and loyalty as a priority, and offering applicable solutions for customer complaints with a Customer Complaint Management Pledge, •Ensuring effective and efficient management of its business processes and steadily building upon such processes, •Engaging in activities to support innovation, digitalization, and climate change strategies, •Maintaining high employee loyalty and satisfaction with regular measurements, •Complying with high quality and safety standards as a priority, offering best products and services, •Working in compliance with applicable legislation and standards, • Ensuring and improving the satisfaction of all relevant parties in accordance with corporate governance principles by seeking the opinions of stakeholders, including customers, employees, and suppliers, •Respecting the community and environment in its operations, creating a healthy and safe working environment with a zero-accident approach, developing preventive approaches against potential occupational diseases and injuries, • Mitigating potential environmental impact of its products and operations by conducting lifecycle assessments, • Steadily improving energy efficiency and performance across all the offices, buildings and production sites, and operations, • Preventing pollution, and reducing and ensuring proper disposal of waste with a focus on recycling where possible, • Considering potential environmental impact and occupational health and safety risks in investment decisions, • Complying with ethical values, and • Informing the community about its activities. All employees of Aygaz A.Ş. are responsible for implementing, developing, and providing the necessary resources for theasprinciples of the Integrated Management Bu doküman Genel olarak sınıflandırılmıştır. This document is classified Public. Aygaz Occupational Health and Safety Management Aygaz makes matters related to occupational health and safety a priority due to its sphere of operations. It is essential that its employees and all stakeholders enjoy a healthy and safe environment in all of its operations. In order to manage this important area, it has, since its founding, aimed to achieve “zero workplace accidents” when it comes to occupational health and safety (OHS). Aygaz conducts its operations at 12 locations, including the General Headquarters, Gebze Operations and Facilities with the OHSAS 18001 Occupational Health-Safety Management System certificate. Bu doküman Genel olarak sınıflandırılmıştır. This document is classified as Public. Aygaz Bulk Technical Service The specialist Aygaz technical service teams available all over Turkey serve to ensure our Bulk Gas customers are able to use quality LPG safely. Aygaz Technical Services offer the best training on LPG systems and equipment and is equipped with the required appliances and spare parts to immediately respond where needed. The service teams start inspections beginning with the installation step of a bulk gas system and continue to make periodic inspections to ensure that the LPG system keeps running smoothly. Aygaz Technical Services are available 24 hours a day, 7 days a week free of charge for your additional test and inspection requests, failure reporting, and other needs. Bu doküman Genel olarak sınıflandırılmıştır. This document is classified as Public. Aygaz Devices Cylinder-Hood Sets and Hoses You can use your cylinder gas safely with this system that combines a hose that complies with EU standards and the Aygaz high-performance compact regulator. Small Cylinder Gas Devices Aygaz small gas cylinders allow you to keep heating and cooking in the mountains, woods, on the lake, camps, and picnics, or even in a village, town, or city. Camping lamps and cookers will also be a life-saver in case of a power failure. Low Pressure Regulators Aygaz regulators, original and metal, comply with EU standards and allow you to safely use your cylinder gas with its safe locking system. Bu doküman Genel olarak sınıflandırılmıştır. This document is classified as Public. Aygaz Natural Gas Bu doküman Genel olarak sınıflandırılmıştır. This document is classified as Public.