University of Business & Technology College of Engineering PROJECT MANAGEMENT Dr. Ashraf Hassan Industrial Engineering Department 5. Work breakdown structures (WBS) Work breakdown structure (WBS) The work breakdown structure (WBS) is a method for project planning and control. A project is broken down into its major components which are then subdivided into detailed subcomponents, which are further broken down into activities and, finally, individual tasks. The WBS format is a good way to identify activities and to determine the individual task, and project workloads and resources required. Further, it helps to identify unnecessary duplication of activities. Ashraf Hassan PROJECT MANAGEMENT 3 Identify the major elements of the project, Level 2, see Fig. below Identify the major supporting activities for each of the major elements of the project, Level 3, see Fig. Each of the major supporting activities is broken down into a list of activities that will be needed to accomplish it, Level 4, see Fig. Ashraf Hassan OPERATIOS RESEARCH & IND. PLANNING 4 Ashraf Hassan OPERATIOS RESEARCH & IND. PLANNING 5 Examples of WBS Pharmaceutical factory Block A Administration block (offices and laboratories) Block B Incoming goods area, raw material store Block C Manufacturing area 1 (pills) Block D Manufacturing area 2 (capsules) Block E Manufacturing area 3 (creams) Block F Boiler house and water treatment Block G Air-conditioning plant room and electrical distribution control room Block H Finished goods store Ashraf Hassan PROJECT MANAGEMENT 7 General site services such as roads, sewers, fencing and guard houses can be incorporated into Block A or, if extensive, can form a block of their own. Ashraf Hassan PROJECT MANAGEMENT 8 New housing estate Block A Low-rise منخفضة السعرhousing area – North Block B Low-rise housing area – East Block C Low-rise housing area – South Block D Low-rise housing area – West Block E High-rise – Block 1 Block F High-rise – Block 2 Block G Shopping precinct Block H Electricity substation Ashraf Hassan PROJECT MANAGEMENT 9 Multistorey block of offices Block A Basement and piling work Block B Ground floor Block C Plant room and boilers Block D Office floors 1–4 Block E Office floors 5–8 Block F Lift well and service shafts Block G Roof Block H Substation Block J Computer room Block K External painting Ashraf Hassan PROJECT MANAGEMENT 10 Typical manufacturing unit Block A Incoming goods store Block B Batching unit وحدة تجميع Block C Production area 1 Block D Production area 2 Block E Production area 3 Block F Finishing area Block G Packing area Block H Finished goods store Block J Boiler room and water treatment Block K Electrical switch room Block L Administration block and canteen Ashraf Hassan PROJECT MANAGEMENT 11 Ashraf Hassan PROJECT MANAGEMENT 12 It can be seen that a WBS is a powerful tool which can show graphically who is responsible for a task, how much it should cost and how it relates to the other tasks in the project. once it has been accepted as a representation of the project tasks, it will become a good base for drawing up the network diagram. Once the WBS has been drawn, a bottom-up cost estimate can be produced starting at the lowest branch of the family tree. This is shown in Fig below. Ashraf Hassan PROJECT MANAGEMENT 13 Giving numbers to the tasks, enables a logical costing system to be built up as shown in Fig. below Ashraf Hassan PROJECT MANAGEMENT 14 An alternative is the top-down cost allocation (Fig below) The cost of the total project has been determined and is allocated to the top package of the WBS. The work packages below are then forced to accept the appropriate costs. In practice both methods may have to be used. For example, the estimator of a project may use the bottom-up method on a WBS to calculate the cost. When this is given to the project manager, he may break this total down into the different departments of an organization and allocate a proportion to each, Once names have been added to the work packages of a WBS it becomes an Organization Breakdown Structure or OBS. Ashraf Hassan PROJECT MANAGEMENT 15 . . . Ashraf Hassan PROJECT MANAGEMENT 16 Figure 5.5 below shows a typical OBS for a manufacturing project such as the assembly of a prototype motor car. It can be seen that the OBS is not identical to the WBS, as one manager or task owner can be responsible for more than one task. the OBS can be expanded into a responsibility matrix to show the responsibility and authority of each member of the organization or project team. Where, A = Receiving monthly reports B = Receiving weekly reports C = Daily supervision Ashraf Hassan PROJECT MANAGEMENT 17 Examples of OBS Ashraf Hassan PROJECT MANAGEMENT 19 The quality assurance (QA) manager reports directly to the director to ensure independence from the operating and projects departments. He will, however, assist all operating departments with producing the quality plans and give ongoing advice on QA requirements and procedures as well as pointing out any shortcomings he may discover. Ashraf Hassan PROJECT MANAGEMENT 20 Responsibility matrix The matrix is drawn Figure 5.5 by writing the WBS work areas vertically and the OBS personnel horizontally as shown in Fig. 5.6 below . . . This Ashraf Hassan PROJECT MANAGEMENT 22 6. Estimating Estimating is an essential part of project management If the estimate for a project is too low, a company may well lose money in the execution of the work. If the estimate is high, the company may well lose the contract due to overpricing. The four main types of estimating techniques are: 1 Subjective With this method the estimator relies on his experience of similar projects to give a cost indication based largely on very subjective ‘feel’. The accuracy may well be in the order of ±40%. Ashraf Hassan PROJECT MANAGEMENT 24 2 Parametric By using well-known empirical formulae or ratios in which costs can be related to specific characteristics of known sections or areas of the project, Ex: an architect will be able to give a parametric estimate of a new house once he is given the cube (height × length × depth) of the proposed building and the standard of construction or finish. The estimate will be in LE /cubic meter of structure. Such parametric estimates can vary in accuracy between ±10% and 20%. 3 Comparative When a new project is very similar to another project recently completed, a comparison can be made. Ashraf Hassan PROJECT MANAGEMENT 25 A degree of error of only ±10%. An example of such a comparative estimate is the installation of a new computer system in a building when an almost identical system was installed 6 months earlier in another building nearby. 4 Analytical The most accurate estimating method, Each component must be given a cost value including material and labour content. The values are usually extracted from a database or company archives and must be individually updated Ashraf Hassan PROJECT MANAGEMENT 26 Whatever type of estimating method, extra sums must be added to cover overheads, profit and contingencies. This total is then the price, i.e. what the customer is being asked to pay. Often the estimate produced by the estimator is drastically changed by senior management to reflect market conditions, the volume of work in the company and the strength of the competition. From a control point of view, such changes to the final price should be ignored, as they normally fall in the profit/overhead bracket: are usually outside the control of the project manager. Ashraf Hassan PROJECT MANAGEMENT 27 THANK YOU VERY MUCH