COURSE TITLE : EXECUTIVE RISK MANAGEMENT CHAPTER I INTRODUCTION Today's food industry has to deal with multiple challenges ranging from maintaining and improving overall sensory and nutritional quality (food quality), protecting against the accidental spread of infectious organisms (food safety), preventing accidental transboundary importation of insects and pests along with fresh produce (phytosanitary quality), and preventing un-necessary food wastes at both production, processing and retail (food waste). Additionally, the food industry's supply chains must be resilient enough to withstand natural or deliberate perturbations in them so that food continues to be available to the billions (food security). No other food processing technology has been studied as extensively as food irradiation technology. Yet, for reasons beyond just the science, many in the food industry are still unclear about how much this technology had improved and become commercially available since 1905 when this technology was first patented. Significant changes have occurred in the commercially available food irradiation technologies, including the acceptance of this technology around the world and the thinking as to how this technology needs to be made available so that widespread adoption of the technology can occur. The researcher would like to have depth knowledge, assess and evaluate the risk management of the food industry for companies listed in the Philippine Stock Exchange and the Hongkong Stock Exchange. COMPANY PROFILE PHINMA The PHINMA Group’s Mission is to help build our Nation through competitive and wellmanaged business enterprises that enable FIlipinos to attain a better quality of life. With professional and effective management as our distinctive edge, we aim to give communities, not only in the Philippines but wherever else we might find the need, improved access to the essentials of a dignified life. In the pursuit of our Mission, we look to our tradition, our experience, our reputation, and above all, our people, as the principal factors that will enable us to achieve our lofty goals. The PHINMA Group will demonstrate that private business can mutually serve the needs of society and the aspirations of shareholders. Vision PHINMA is a proudly Filipino conglomerate that seeks to make lives better and build the nation through successfully run and profitable businesses while remaining consistent with our core values of Integrity, Patriotism, Competence and Professionalism. 1 PHINMA believes that life can be better. Our goal is to help build our Nation through competitive and well-managed business enterprises. We have clearly outlined the businesses we will focus on: Construction Materials, Education, Property and Hospitality. These businesses can support an ever-growing younger demographic in different ways: from the facilities that meet the needs of business and leisure travelers, to quality education within the financial reach of the bottom quintiles. In 2019, your Company posted consolidated revenues of P11.3 billion, an increase of 14% over the previous year due to increased revenue from both our Construction Materials and Education Groups. Union Galvasteel Corporation posted another record year, improving margins and supply chain systems, while Philcement Corporation accelerated traction of our Union Cement brand in the local market, almost doubling sales volume over the previous year. Despite the challenge posed by the Universal Access to Private Education Act to the private tertiary education industry, PHINMA Education Holdings, Inc. posted increased revenue due to strong growth in its freshmen cohort in school year 2019/2020. Income from operations of PHINMA Corporation correspondingly increased 28% to P1.1 billion. PHINMA Property Holdings Corporation and Coral Way City Hotel Corporation both posted improved financial results in 2019, partially offsetting a loss from our consulting company Integrative Competitive Intelligence Asia, Inc. due to higher than anticipated project costs. In June 2019, PHINMA Corporation completed the sale of its energy business, allowing the company to focus investments in core businesses such as education and construction materials. Consolidated net income of your Company more than doubled to P437 million in 2019 from P175 million in the previous year while net income attributable to shareholders of the parent grew from modest results of P25.9 million in 2018 to P233 million in 2019. 2019 Highlights PHINMA Education Holdings, Inc. (PHINMA Education) holds your Company’s investment in seven tertiary education schools in the Philippines, and also manages or owns educational institutions in Myanmar and Indonesia. In 2019, the funding mechanisms under the Universal Access to Quality Tertiary Education Act were in place at government universities and colleges. A large portion of PHINMA Education’s students were qualified to receive tertiary education subsidies for use at private higher education institutions. The PHINMA Education schools correspondingly outperformed other private tertiary education institutions, with PHINMA Cagayan de Oro College notably accepting the greatest number of private tertiary subsidized students in the country. PHINMA Education’s freshman enrollment increased 24%, with total systemwide enrollment increasing to 74,187 students in the school year 2019-20. Consolidated net income of PHINMA Education increased 29% to P434 million in 2019. In 2019, PHINMA Education continued its expansion. In February, PHINMA Education signed a joint venture to manage tertiary schools in Indonesia. STIKES Kharisma in Karawang West Java, a nursing and IT school, 2 is the first school under this arrangement and, together with PHINMA Saytanar Education Ltd. in Myanmar, is PHINMA Education’s second venture outside the Philippines. In December, PHINMA Education acquired Republican College, a tertiary institution in Quezon City offering courses in business, education, and criminology. Republican College joins St. Jude College as the second PHINMA Education school in an envisioned Metro Manila network which will eventually serve over 30,000 students. PHINMA Education forged a partnership with Kaizenvest, the Asian Development Bank, and the Netherlands Development Finance Company (FMO) involving the infusion of P1.875 billion in new capital into PHINMA Education, to support the acquisition of new schools as well as local and regional expansion. This partnership not only provides PHINMA Education fresh capital for accelerated growth but also affirms the trust and confidence of the international finance community in the prospects of our affordable education business. The schools continued to focus on quality, with the various schools posting a 100% first-timers passing rate in 40 different board licensure exams in 2019. In 2019, our Construction Materials Group continued to grow. In a highly competitive market, Union Galvasteel Corporation (UGC) maintained its industry leadership, again selling nearly 10 million equivalent roofing sheets and increasing net income to a record P275 million on improved margins from cost management and rationalization of supply chain systems. Philcement Corporation (Philcement), our new cement subsidiary, continued developing traction of our legacy Union Cement brand in the market, nearly doubling revenue in 2019 through development of markets and increased coverage. In 2019, the company revived partnerships with key customers and channels, widening the availability of Union Cement nationwide and building the Union reputation for high quality cement. Although delayed by several months, construction of the company’s cement facility in Mariveles Bataan was substantially completed in 2019. By early this year, the facility was fully operational, delivering on our promise to efficiently process and make available our high-quality cement nationwide. In September 2019, PHINMA Corporation signed an agreement to invest USD50 million in Song Lam Cement Joint Stock Company, the flagship plant of The Vissai, the largest private cement manufacturing group in Vietnam. The investment will be used to expand the capacity of the flagship plant and will cement our relationship with The Vissai, who are also our partners in Philcement. These mutual partnerships assure Philcement a steady supply of high quality cement for our customers, out of our world-class facility in Mariveles Bataan. The Company hopes to finalize this investment by end 2020. In 2019, PHINMA Solar Energy Corporation (PHINMA Solar), the group’s latest venture in the solar rooftop market, expanded its portfolio of clients, installing rooftop solar solutions equivalent to around 11% of total solar installations in the industry. On our other businesses, PHINMA Properties over the year continued strategic changes to its business, resulting in a 62% increase in net profits in 2019. The company also started development of a pipeline of projects within and outside Metro Manila to secure future growth and profitability for the company. In 2019, in its second full year of operations, the PHINMA Hospitality Group’s new Tryp by Wyndham hotel in the Mall of Asia 3 area increased average occupancy rates to 76% and ended the year with a modest profit. Equitized income from PHINMA Properties and Coral Way amounted to P28.7 million and P5.6 million respectively. Our strategic consulting company Integrative Competitive Intelligence Asia, Inc. (ICI-Asia), however, posted a loss of P50.6 million in 2019 due to higher than anticipated costs to deliver on projects. PHINMA Corporation ended 2019 with a strong balance sheet, with total assets of P22.4 billion and a current ratio and debttoequity ratio of 1.93:1 and 1.68:1, respectively. We are pleased to report that in light of the improved financial results, the Board declared a cash dividend of P0.40 per share payable on March 27, 2020. Entering 2020, Philippine economic growth looked to be supported by the timely approval of a record P4.1 trillion budget where over P1 trillion was allocated for infrastructure and another P1.5 trillion toward social services including education. Local inflation and interest rates were also stable at relatively low rates, maintaining a positive local business climate. However, the COVID-19 pandemic looks to have impacted the favorable outlook for the Philippine economy with GDP growth projected to be flat to slightly lower in 2020 especially as a result of the Extended Community Quarantine, a decline in travel and OFW remittances, and reduced trade. In this time of global crisis, we are all the more committed to our mission of Making Lives Better. PHINMA has investments in companies providing goods and services that our country needs more than ever. This year, PHINMA Education anticipates strong financial results as another college freshman batch further reduces the missing college cohorts since the introduction of the K to 12 system. PHINMA Education is already in discussions with and hopes to acquire two more schools this year to add to its growing network in the Philippines. Outside the country, PHINMA Education views Indonesia as the most exciting market for our affordable education outside of the Philippines. Our long term goal is to broaden the geographic reach of our affordable education within Southeast Asia and to become the largest affordable education network in the Philippines. We feel that PHINMA Education will continue to be a school of choice for our target market due to its strong academic performance and its track record of improving employability for its students. For 2020, the Construction Materials Group hopes to benefit from the timely passage of the national budget, a substantial amount of which is earmarked for the Build Build Build program. The increased capacity from Philcement’s Mariveles facility will enable further inroad of our Union Cement brand into the market as PHINMA supports the nation’s infrastructure development by ensuring a stable supply of quality cement in the market. The Construction Materials Group (CMG) also expects to develop more synergies across the three companies while its strengthened regional partnerships unlock the potential of a larger Asian market for our products and services in the future. CMG is well positioned to support the government’s efforts to spur economic growth through infrastructure spending. PHINMA Properties this year will continue developing a pipeline of core affordable projects as well as new lines including shared economy rental models to secure future growth and profitability for the company. PHINMA Properties 4 has been focusing on developments outside of Metro Manila and can benefit from nationwide growth. Despite significant challenges to its industry posed by the COVID-19 outbreak, PHINMA Hospitality in coming years still looks forward to further expanding the Microtel and Tryp brands across the country. PHINMA has focused our COVID-19 response efforts into three key areas: the safety of our people, the continuity of our businesses, and the well being of our communities. Your company has implemented Work From Home policies except for essential, skeletal staff that have to report to the office. We also ensured full pay for our employees while financial assistance was provided through the PHINMA Foundation to third party, no-work no-pay employees. Our businesses have engaged in financial planning and stress testing exercises with an emphasis on liquidity management. OSCAR J. HILADO Chairman of the Board RAMON R. DEL ROSARIO, JR. President and Chief Executive Officer JOINT MESSAGE FROM THE CHAIRMAN AND PRESIDENT Due to the rapid nature of the pandemic, key assumptions are continuously being reviewed. Lastly, through the PHINMA Foundation, PHINMA has committed an initial P30 million for pandemic relief efforts in our communities. We are confident that our nation and your company have the resilience to emerge from this crisis and that we will all heal as one. While our might be more muted now than it was at the start of the year, we have fundamentally strong businesses that will continue to make lives better for our fellow Filipinos. Universal Robina Corporation (URC) was founded in 1954 by Mr. John Gokongwei, Jr., and for over 60 years, URC has delighted its customers with brands of exceptional quality. The winning innovations of URC captured strong market positions and further drove the company to go beyond the Philippines and build a PAN ASEAN OCEANIA footprint spanning 13 markets. Today, URC is the number one or two snack food company in the Philippines & Australia, the market leader in Thailand and New Zealand on biscuits, and a top beverage player in Vietnam. Our credibility of building successful brands through the years, our distribution reach, and our technical capabilities in R&D and manufacturing made us the preferred partner of global players, as evidenced by our five strategic partnerships with top international snack foods & beverage players. Last but not least, URC is one of the largest and most profitable players in Agro-Industrial & Commodities in the country. We are the largest sugar miller in the Philippines and a top 3 leader in flour milling and animal feeds milling. Our Vision Delighting consumers with brands of exceptional quality and value, making lives a fun experience. Our Ambition To be the Leading Food & Beverage Sustainable Enterprise from the Philippines Core Values PASSION TO WIN We build organizational capability by being entrepreneurial and proactive, driven by a sense of urgency and purpose. We continuously challenge ourselves to 5 deliver world-class brands and consistently rally our people to strive for excellence. INTEGRITY We are guided by transparency, ethics, and fairness. We build the business with honor and are committed to good governance. Our processes and products meet the highest standards. We are credible in our dealings with both internal and external stakeholders. DYNAMISM We cultivate a culture of innovation and productive working relationships. We continuously find ways to improve organizational and people capabilities to meet constantly changing consumer needs. COURAGE We seize opportunities in building long-term, sustainable businesses. We make tough people and business decisions to ensure competitive advantage. Branded Consumer Foods (BCF) This is the largest business segment of URC, with a range of strong household brands that consumers love in the snacking, beverage, and noodles categories. We participate in 4 branded super categories that continue to grow across our markets in the ASEAN and Oceania regions. Agro-Industrial & Commodities (AIC) This segment comprises the Agro-industrial Group, Sugar and Renewables Group, and Flour and Pasta Division. As a vertically integrated business, AIC supports the branded consumer foods business through its end product such as sugar and flour. Global Exports Branded Consumer Foods’ one global export team allowed us to approach existing customers in over 50 countries worldwide, including America, Europe, Middle East, Africa/Indian Ocean, North Asia, and Oceania/Pacific Islands markets with our complete portfolio of diverse, globally accepted quality products. It allowed us to maximize our sales resources and manufacturing capabilities to serve better our established distributors and retail partners in existing markets and penetrate and explore opportunities in new markets. 6 JOLLIBEE FOOD CORPORATION Jollibee is the largest fast-food chain in the Philippines, with over 1,150 stores nationwide. A dominant market leader in the Philippines, Jollibee enjoys the lion’s share of the local market more than all the other multinational brands combined. The company has also embarked on an aggressive international expansion plan in Vietnam, Brunei, Hongkong, Singapore, Macau, Malaysia, US, Canada, Saudi Arabia, UAE, Qatar, Kuwait, Bahrain, Oman, Italy, and the United Kingdom. 7 JOLLIBEE FOODS CORPORATION doing business under the name and style of Jollibee (formerly Jollibee Foods Corporation), was incorporated in the Philippines and registered with the Philippine Securities and Exchange Commission (SEC) on January 11, 1978. The Parent Company and its subsidiaries (collectively referred to as “the Jollibee Group”) and affiliates are involved primarily in the development, operations, and franchising of quickservice restaurants (QSRs) under the trade names “Jollibee,” “Chowking,” “Greenwich,” “Red Ribbon,” “Yong He King,” “Hong Zhuang Yuan,” “Mang Inasal,” “Burger King,” “Highlands Coffee,” “Pho24”, “Hard Rock Cafe,” “Dunkin’ Donuts,” “Smashburger,” “Tim Ho Wan” and “Tortas Frontera.” The other activities of the Jollibee Group include manufacturing and property leasing to support the quick service restaurant systems and other business activities. JFC operates the largest food service network in the Philippines. As of June 30, 2019, it was operating 3,195 restaurant outlets in the country: Jollibee brand 1,163, Chowking 590, Greenwich 284, Red Ribbon 479, Mang Inasal 577, Burger King 101, and PHO24 1. Abroad, it was operating 1,418 stores: Yonghe King (China) 323, Hong Zhuang Yuan (China) 45, Dunkin’ Donuts (China) 9, Jollibee 238 (Vietnam 118, Brunei 17, Hong Kong 8, Singapore 7, Macau 1, Malaysia 1, United States 37, Canada 4, Saudi Arabia 13, UAE 14, Qatar 7, Kuwait 6, Bahrain 1, Oman 1, Italy 1, United Kingdom 1, and Guam 1), Red Ribbon in the US 31, Chowking 47 (US 15, UAE 21, Qatar 4, Oman 2, Kuwait 3, and Saudi Arabia 2), Highlands Coffee 340 (Vietnam 297, and Philippines 43), PHO24 34 (Vietnam 18, Indonesia 16), Hard Rock Cafe 6 (Vietnam 2, Hong Kong 3, and Macau 1); and, Smashburger 345. The JFC Group’s worldwide store network reached 4,613 stores. JFC is also committed to serving its host communities through socio-civic projects through the Jollibee Group Foundation. The foundation has focused its work on feeding programs for malnourished children in poor communities, developing farmers to become better entrepreneurs and suppliers of agricultural products, and providing disaster relief for calamity-stricken regions. Jollibee Foods Corporation has grown brands that bring a delightful dining experience to its customers worldwide, “Spreading the joy of eating to everyone.” A company that values family Tony Tan and his family founded Jollibee with its humble beginnings as an Ice Cream Parlor which later grew into an emerging global brand. At the heart of its success is a family-oriented approach to personnel management, making Jollibee one of the most admired employers in the region with an Employer of the Year Award from the Personnel Management Association of the Philippines, Best Employer in the Philippines Award from Hewitt Associated and a Top 20 Employer in Asia citation from the Asian Wall Street Journal. 8 Aside from promoting a family-oriented work environment, the brand’s values also reflect their advertising and marketing. Jollibee knows its target audience very well: the traditional family and all communication materials focus on the importance of family values, making Jollibee the number one family fastfood chain in the Philippines and a growing international QSR player. A Well-Loved Brand Customer satisfaction has always been key to Jollibee’s success. Never losing sight of its goals, Jollibee has grown to be one of the most recognized and highly preferred brands in the Philippines. Now the market leader among fastfood chains in the Philippines, claiming a market share totals more than half of the entire industry. Great tasting products and quality systems Jollibee’s growth is due to its delicious menu line-up – like its superiortasting Chickenjoy, mouth-watering Yumburger and Champ hamburger, and deliciously satisfying Jollibee Spaghetti -ably complemented with creative marketing programs and efficient manufacturing and logistics facilities. It is made possible by well-trained teams that work in a culture of integrity and humility, fun and family-like. Every Jollibee outlet welcomes customers with a clean and warm in-store environment and friendly and efficient service. And it is this tried and tested formula of delivering great-tasting food, adherence to world-class operating standards, and the universal appeal of the family values the brand represents that are driving the expansion of Jollibee both locally and in the overseas market. Most expansive store network in the Philippines and an emerging global player Jollibee is the largest fast-food chain in the Philippines, operating a nationwide network of more than 750 stores. A dominant market leader in the Philippines, Jollibee enjoys the lion’s share of the local market more than all the other multinational brands combined. The company has also embarked on an aggressive international expansion plan. Currently, it has 80 stores outside the Philippines-USA (26), Vietnam (32), Brunei (11), Jeddah (7), Qatar, Hong Kong, and Kuwait (1 each), firmly establishing itself as a growing international QSR player. A Triumph for and of the Filipino and a source of Filipino pride. Jollibee dedicated its continuous success to the Filipinos who have been there from the very start. 9 Jollibee is so well-loved every time a new store opens, especially overseas, Filipinos always form long lines to the store. It is more than home for them. It is a stronghold of heritage and a monument of Filipino pride. OUR VISION To be one of the Top 5 Restaurant Companies in the World All our brands are trusted and well-loved, craved around the world: Renowned for consistently great-tasting food. Recognized for high value for money. Endeared for warm and sincere distinct service to our customers. Admired for our beautiful stores in an excellent location. We are acknowledged as one of the Best Companies to Work for, regarded for our efficient systems and processes, highly engaged teams, and peoplefocused culture. OUR MISSION To serve great tasting food, bringing the joy of eating to everyone. Core Values Through the years, JFC has formed its foundation from good business practices and strong core values of Customer Focus, Speed with Excellence, Integrity, Spirit of Family and Fun, Humility to Listen and Learn. JFC continues its steadfast commitment to upholding these core values: Customer focus We provide great taste and superior value to all our customers. We treat our customers with sincere service and a warm smile. We take part in creating an exceptional customer experience. Speed with Excellence We plan, decide, and act quickly. We set challenging goals and execute well. We constantly find ways to improve and innovate. Humility to Listen and Learn We seek, welcome, and value feedback We acknowledge and learn from our mistakes We aspire to learn from people from all walks of life Spirit of Family and Fun We take care of each other and bring out the best in everyone We are true to our name, hard-working, and happy. We recognize individuality and foster teamwork. Integrity We live by honesty, and we do what right all the time is. We act as responsible stewards of the company. We speak our minds constructively when needed. 10 RFM CORPORATION RFM Corporation is a food and beverage company. The Company is involved in the processing and manufacturing flour, bread, flour-based products, such as pasta and cake, mixes, sauces, milk and juice drinks, and ice cream. The Company also operates non-food businesses, including barging services through Rizal Lighterage Corporation and leasing commercial/office spaces. The Company's segments include institutional business and consumer business. The Institutional segment primarily manufactures and sells flour, pasta, bakery, and other bakery products to institutional customers. The Consumer segment manufactures and sells ice cream, meat, milk and juices, pasta products, flour, and rice-based mixes. The Company's branded products include White King, Fiesta, Sunkist, and Selecta. The Company's food businesses include UnileverRFM Ice Cream Inc. and Engrain-RFM Pacific Inc. (ERPI). Its non-food businesses include RFM Equities, Inc. and Invest Asia Corporation. The Company has unclassified common shares that are available to both Filipino and foreign investors. These are listed and traded in the Philippine Stock Exchange under the stock symbol RFM. As of 28 February 2021, RFM Corporation has 3,369,549,358 outstanding common shares DACHAN FOOD (ASIA) LTD. DaChan Food (Asia) Limited (the “Company” or “DaChan”) is a conglomerate with operations in the People’s Republic of China (“PRC”), Vietnam, and Malaysia. The Company’s shares have been listed on The Stock Exchange of Hong Kong Limited (the “Stock Exchange”) since 2007. The Company (together with its subsidiaries and its jointly-controlled entities, the “Group”) is a leading fully integrated animal protein product provider. Their products range from feeds, poultry, and advanced nutritional formulas for aquatic animals to processed foods. In 2019, the operating income of the Group was approximately RMB8,035,206 thousand, representing a year-on-year increase of approximately 11.7%. The meat segment, domestic feeds segment, food segment, and feed segment in Southeast Asia accounted for 20.1%, 20%, 25.4%, and 34.5% of the Group’s total operating income. The revenue of the food segment ranked first among the three domestic segments in the PRC. The Group’s gross profit amounted to approximately RMB981,575 thousand, representing an increase of approximately 29.1% as compared with last year. The meat segment, domestic feeds segment, food segment, and feeds segment in Southeast Asia accounted for 20.3%, 13.8%, 35.1%, and 30.8% of the Group’s gross profit. Driven by the continuous development of food-based development strategies, the food segment has become the Group’s most essential and stable source of profit. The gross profit of the Group increased by approximately RMB221,275 thousand as compared with 2018. On the other hand, due to the following: 1. the real estate project invested by the Group in Tianjin generated a profit attributable of approximately RMB17,484 thousand last year, while the profit attributable for this year is approximately RMB2,858 thousand; 11 In 2019, due to the adverse impact of the factory's commencement of operation set up in Thailand by our Japanese customers and changes in Japan's domestic consumer patterns, the processed food segment's export revenue decreased by approximately 7.2% compared with 2018. The gross profit decreased by approximately 32.8% due to the increase in raw material cost. The domestic food segment's regional sales and channel structure have become increasingly perfect, and the market size is growing steadily. Under the pressure of soaring raw meat price, the Group has been actively adjusting its product structure, optimizing the technical process as well as research and development formulas, which led to an increase of 21.2% in revenue and a growth of 27.4% in gross profit as compared with the same period last year. NISSIN CORPORATION Nissin Foods Company Limited produces and sells instant noodles in Hong Kong, the Peoples Republic of China, Canada, Australia, the United States, Taiwan, Macau, and internationally. It sells retort and frozen foods, beverages, snails, manufactures packaging materials of instant noodles products, and provides administrative, human resources, and publicity services. It primarily operates under the NISSIN and Doll brand names. The company was founded in 1984 and is headquartered in Tai Po, Hong Kong. Nissin Foods Company Limited is a subsidiary of Nissin Foods Holdings Co., Ltd. WANT WANT HOLDINGS LIMITED Want Want Holdings Limited (Want Want; Chinese: 旺旺集團有限公司 ; pinyin: Wàngwàng Jítuán Yǒuxiàn Gōngsī) is a food manufacturer from Taiwan. It is one of the enormous rice cake and flavored drink makers in Taiwan. It engages in the manufacturing and trading of snack foods and beverages, divided into four businesses: rice crackers, dairy products and beverages, snack foods (candies, jellies, popsicles, nuts, and ball cakes), and other products (mainly wine).[4] It operates over 100 manufacturing plants in mainland China and 2 in Taiwan and employs over 60,000 people. The Group was founded in 1962 and started with I Lan Foods Industrial Co., Ltd. Want Want Brand was created in Taiwan in 1983. In the early 90s, we ventured into mainland china and invested in factories. After many years of development, the Group now has a presence in 61 countries and regions in Asia, Africa, North America,Central, South America, Oceania, and Europe. In 2008, Want Want China Holdings Limited (ticker: 0151.HK),the holding company of our food and beverage business, was listed on the Main Board of the Stock Exchange of Hong Kong Limited. The Group will continue to expand its business landscape and explore the Southeast Asia market for more diversified industry cooperation. Meanwhile, the Group embraces its management philosophy of “People-oriented, Self-confidence and Unity” in 12 pursuit of the goal of being “a comprehensive food and beverage kingdom” and “No.1 in China, No.1 in the world”. CHAPTER II RISKS The food processing industry is currently attempting to recover from the aftermath of the COVID-19 pandemic. As industry players attempt to recover, they face various risks, such as supply chain disruptions, economic challenges, and avoiding food contamination. Infiniti’s risk management solutions help food processing industry leaders identify, evaluate, mitigate, and review the significant risks in the market. Risk management solutions enable food processing companies to reduce supply chain risks, ensure food safety, and stay ahead in a dynamic and competitive industry. “The demand for ready-to-eat meals, changing lifestyles, and an increasing population of nuclear families is acting as highly impactful market growth drivers. However, due to various risks in the food processing industry, companies are finding it challenging to capitalize on these crucial growth drivers efficiently,” says a food processing industry expert at Infiniti Research. After the financial crisis of 2007-08, the food processing industry recovered entirely in the mid-2010s and has continued to grow since then. However, since the beginning of the COVID-19 pandemic, the industry has witnessed substantial losses yet again. Food processing industry players have started to shift their focus to identifying and mitigating potential risks so that they may quickly recover from this global crisis. To assist companies in this attempt, Infiniti’s risk management experts discussed significant risks present in the food processing industry and detailed the benefits of risk management solutions in their recent article. Each risk identified and discussed has been significantly impacted by the COVID-19 pandemic, making them more challenging and detrimental to the food processing industry. Infiniti’s experts identified the following four significant risks that are impacting the food processing industry: Disruptions in the supply chain due to transportation issues, storage constraints, or environmental factors that affect the raw materials Potential hazards to the safety of employees due to heavy machinery accidents, and more recently, the possible spread of the virus Ensuring the safety and hygiene of the processed food and raw materials due to potential risks such as machinery issues, storage constraints, or direct human contact Consumers’ changing preferences can be a high-risk factor, particularly in the secondary and tertiary sectors of the food processing industry Changes in national and regional statutory regulations 13 Evolving demographic trends Compromised quality of ingredients and materials Contamination and poisoning of ingredients and end products Development of incorrect product design Unnecessary and unhealthy practices and processes in place Mismatch in technological capabilities and market requirements Manhandling of product and materials and resulting damage Financial risks associated with various processes and practices Third-party risks related to transport agencies, intermediaries, financiers, retailers, and so on Risks associated with sharing intellectual property Risks associated with product information misrepresentation Consumer safety risks Loss mitigation risks and inability to manage risk Considering the diverse and all-encompassing nature of risk, it stands to reason that companies should equip themselves with the resources necessary to mitigate risk to as great of a degree as possible. CHAPTER III RISK GOVERNANCE, RISK MANAGEMENT, AND VALUE CREATION Food and beverage companies cater to a broader spectrum of customers than in the past when they sold primarily to wholesalers, grocers, food service providers, and food manufacturers. Today they are also selling to end consumers, restaurants, hotels, institutions, vending suppliers, mass merchants, and other retailers. Leaders in the industry are expanding their technology and service capabilities to fully address and solve the unique packaging, product, marketing, and logistics needs of these markets. By doing so, they are shifting their vision from selling agricultural products to providing full-service partially processed food and beverage solutions in specific markets and helping customers promote their products successfully. Although services and turn-key solutions have the allure of higher profit margins, they also carry risks. For example: Companies take on more projects than they are equipped to handle Unique customer requests disrupt and distract primary businesses Employees underestimate the effort to meet contract terms Management diverts the operational focus away from core strengths The high cost of hiring top guns to staff projects hurts margins Failing to live up to customer expectations results in financial losses The industry is moving into uncharted territory, and those that will thrive as market leaders are investing in advanced business systems. These systems give them a continuing pulse of their operating performance in alignment with 14 corporate goals, alert them to project delays or cost overruns, analyze their sales and service profitability by type, and integrate all organization members into a cohesive and collaborative body. Market leaders also strengthen system functionality for R&D, costing, sales, marketing, and customer connectivity to ensure greater accuracy, cost control, customer satisfaction, and profitability. 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