Functions REQUEST )(الطلب Making Request Accepting Request Request is asking someone politely either for something or to do something. • • • • • • • • • • • • • • • • • • • • • Could you, please…….? Can you………….? Will you……….? Do ……. (something)…… for me, please. Is there any chance you could…? Do ……. (something)…… for me, will you? Do you think you could………? Could you possibly…….? I wonder if you could possibly………? Do you mind (verb + ing) ………? (it is like saying: Is there a problem if….?) Would you mind (verb + ing) ………? (it is like saying: Is there a problem if….?) Feel free Yes, of course, With pleasure Yes, sure. Sure. Yes, of course. Certainly yes. With pleasure. Sure, don’t worry. Sure, no problem Declining/Rejecting/Refusing Request • • • • • • I am awfully sorry No, You/I can’t Oh sorry, I can’t. I just can’t, I am sorry. I am afraid, but I can’t. Certainly not. COMPLAINT )شء ما (االمتعاض أو عدم الرضا عىل ي Making Complaint Accepting Complaint A complaint is expressing displeasure or discontent about a situation or an event. NOTICE: Complain (verb) Complaint (noun) • • • • • • • • • • • I have got a bit of problem here, you see…… I am afraid I have to make a serious complaint I just don’t know how to say it but,……… Look, I’m not really satisfied with the way you…… I am in the obligation of saying that………. I have a serious complaint about…………. I have been patient long enough, but…………… I want to complain about…. Excuse me if I’m out of line, but… There may have been a misunderstanding about… I’m sorry to bother you, but.. • • • • • • • • • • • • • • I do apologize for… I must apologize for… I apologize for… I’d like to apologize for… I am so sorry for……. I shouldn’t have… It’s all my fault. I’m ashamed of… Please, forgive me for… Excuse me for … I’m terribly sorry for… Pardon me for this… Please, forgive me for my…. Please, accept my apologies for… Declining/Rejecting/Refusing Complaint • • Well, I’m afraid there is nothing we can do about it actually. I’m afraid there isn’t much we can do about it. APOLOGIZING (say sorry) )(االعتذار Making Apology )(تقديم االعتذار Accepting Apology )(قبول االعتذار • • • • • • • • I’m (terribly/awfully) sorry about /for…. I (do) apologize for…. Forgive me for…. It’s all my fault. I’m ashamed of….. Please, forgive me for… Excuse me for … I’m terribly sorry for…./ Pardon me for this… • • • • • • • That’s ok That’s all right Never mind. It’s not a problem It doesn’t matter Oh no. No need to say so. No need to blame yourself Asking for and Giving ADVICE )(النصيحة Asking for Advice )(طلب النصيحة Giving Advice )(تقديم النصيحة • • • • • • • • • • • What do you advise me to…….? What should I do? If you were in my situation, What would you do? Do you suggest/have any advice? What’s the best/practical advice for this situation? I just don’t know what to do. How can I……..? What would you advise me to do? What ought I do? What would you do if……? Do you think it’s a good idea if I………? • • • • • • • • • If I were you, I would……….. You should………… You’d better (not) + (bare infinitive)……………… Why don’t you……….. It would be better if you…………….. I advise you to………… In your situation, I would……………. Have thought about…………… Maybe you should………. Examples of asking for and giving advice Speaker 1: I suffer from an acne. What should I do? Speaker 2: If I were you I would go to a dermatologist. Speaker 1: I want to improve my Writing skills, do you suggest any advice? Speaker 2: In your situation, I would read a lot and practice some writing. Speaker 1: I am thinking of leaving Morocco once and for all? Speaker 2: You’d better not do it. There no sweet place like home. • • • • • • • • • • • • • • • • • • • • • • • • • • • OPINION Asking about opinions )( السؤال حول رأي ما What do you think about…. In your opinion, …? What’s your opinion….? Any initial thoughts on …? Do you have any particular views on …? Are you for or against…..? Do you think that …..? If I asked your opinion about …………, what would you say? Would I be right in saying …? How do you feel about …? Do you share the view that …? Please tell me your opinion on … Would you agree that …? Agreeing )(الموافقة I agree with you / I do agree You’re definitely right. I share the same view I couldn’t agree more. We seem to be on the same wavelength. It’s so nice to meet someone who thinks that way too. That is logical. I can’t argue with that. (I have) No doubt about it That is a more convincing argument, I must admit. That’s a good point. I see your point. (That) makes sense (to me). )(الرأي Expressing opinions )(التعبير عن الرأي • I think… • As far as I’m concerned,… • To my mind,… • According to me,… • Some people may disagree with me, but … • As I see it, … • It seems to me that… • In my point of view / my opinion,… • From my point of view… • To the best of my knowledge, … • To my mind / To my way of thinking, … • I am of the opinion that… • I have come to the conclusion that … • Personally speaking / Speaking for myself, … Disagreeing )(المخالفة • I’m afraid. I can’t agree with you. • No way. • I disagree with you. • I don’t agree with you. • That’s not always true. • You could be right, but… • It’s hard to argue with that, but… • I’m not sure I agree with you • I think you’re wrong • I can see a hole in that argument. • That’s not the way I see it. • Sorry, but I am not convinced. • It is quite old-fashioned to say that. ر SUGGESTIONS )(االقتاحات (تقديم ر ( طلب ر Asking for Suggestion )اقتاح Making Suggestions )اقتاح • Shall we………………? • • • • Why don’t we …………………? How about + (gerund)……………? What about + (gerund)…………………….? Let’s + (Infinitive)………………..? ر Accepting Suggestions )االقتاح (قبول • • • • • • • That’s a good idea. That’s a good suggestion. Yes, Let’s do it What a good idea! It sounds a good idea Why not? Ok. • • • • • • • • • I suggest you (should) ... How about…..? What about ... ? Why don't you ... ? Do you fancy + (gerund)? Why not …….? You could …… Let's ... Shall we ... ? • One possible solution could be ... ر Refusing Suggestions )االقتاح (رفض • I don’t think it’s a good idea. • I don’t think it’s a good suggestion. • Well, it’s not a good suggestion