Stress Management and organizational change
6/13/2022
6/13/2022
Mahdi Hassan Mohamoud
Work Stress
6/13/2022
Mahdi Hassan Mohamoud
6/13/2022
Mahdi Hassan Mohamoud
Work Stress
6/13/2022
Mahdi Hassan Mohamoud
Definition of work stress
The adverse reaction people have to
excessive pressures or other types of
demand placed on them at work
6/13/2022
Mahdi Hassan Mohamoud
Workload
1. Always too much work; never able to
relax
2. High Pressure periods; deadlines, test
come all at once
3. One or two difficult courses take all my
time; no time left for anything else
4. Efforts often seem for nothing – Don’t get
satisfying results
6/13/2022
Mahdi Hassan Mohamoud
People
1. Tension with family, friends or romantic
partner
2. Incompatibility with roommate’s habits,
schedule, lifestyle
3. Change in relationship; love lost/gained
new romantic partner
4. Death of a close friend or family member
6/13/2022
Mahdi Hassan Mohamoud
5. Parents divorce, separation or conflicts.
Adjustment to parents new partner.
6. Interpersonal conflict; trouble expressing
needs or standing up for rights
7. Reluctant to ask for help
8. Trouble saying no
6/13/2022
Mahdi Hassan Mohamoud
Mind
1. Worry about what people think?
2. More time spent thinking about what can
go wrong than what can go right
3. More time spent thinking about what DID
go wrong than where you can go from
here
4. No time to think, always having to do
5. Motivation problems, difficulty getting
started
7. Often feel guilty
Stress in the Workplace
• 46% of workers find job to be extremely
stressful
• Cost of stress related disorders is estimated to
be $150 billion a year
6/13/2022
Mahdi Hassan Mohamoud
EUSTRESS(Good Stress)
Eustress or positive stress occurs when your
level of stress is high enough to motivate you
to move into action to get things
accomplished.
6/13/2022
Mahdi Hassan Mohamoud
DISTRESS (Bad Stress)
Distress or negative stress occurs when your
level of stress is either too high or too low and
your body and/or mind begin to respond
negatively to the stressors.
6/13/2022
Mahdi Hassan Mohamoud
Potential Sources of Stress

Environmental Factors:
a. Economic Uncertainty
b. Political Uncertainty
c. Technological Uncertainty

Organizational Factors:
a. Task Demands
b. Role Demands
c. Interpersonal Demands
d. Organizational Structure
e. Organizational Leadership
f. Organization’s Life Stage
6/13/2022
Mahdi Hassan Mohamoud
Potential Sources of Stress (cont’d)
Individual Factors:
a. Family Problems
b. Economic Problems
c. Personality
6/13/2022
Mahdi Hassan Mohamoud
Potential Sources of Stress (cont’d)
Individual Differences:
a. Perception
b. Job Experience
c. Social Support
d. Belief in Locus of Control
e. Self-Efficacy
f. Hostility
6/13/2022
Mahdi Hassan Mohamoud
Consequences of Stress
 Physiological Symptoms:
a. Headaches
b. High Blood Pressure
c. Heart Disease
 Psychological Symptoms:
a. Anxiety
b. Depression
c. Decrease in Job Satisfaction
 Behavioral Symptoms:
a. Productivity
b. Absenteeism
c. Turnover
6/13/2022
Mahdi Hassan Mohamoud
Managing Stress
• Individual Approaches
– Implementing time management
– Increasing physical exercise
– Relaxation training
– Expanding social support network
Managing Stress
• Organizational Approaches
– Improved personnel selection and job placement
– Training
– Use of realistic goal setting
– Redesigning of jobs
– Increased employee involvement
– Improved organizational communication
– Offering employee sabbaticals
– Establishment of corporate wellness programs
Class Exercise
• Identify 5 sources of stress in your life
currently. Discuss with a classmate the types
of programs you would look for in an
organization that would be able to help you
manage those 5 sources of stress.
6/13/2022
Mahdi Hassan Mohamoud