Bank Lending BFC5914 Monash Business School Monash University Week 9 1 Special Customers 2 Pricing Loans 3 Ethics in Bank Lending (Monash Business School) Bank Lending Week 9 2 / 68 Equity As a Call Option The equity holders have exactly the same payoff as a call option as held by the firm with an exercise price of D The option would be exercised when the assets of the firm is worth more than D ; and the payoff would be the difference between the stock value and D and otherwise the option is worthless The equity of the firm is a call option on the assets of the firm where the exercise price and maturity are given by the face value and the maturity of the debt. (Monash Business School) Bank Lending Week 9 3 / 68 Debt As a Put Option At maturity : If the asset is worth < D, one sells the asset for D using the put option and uses that to pay back the debt, with nothing left over If the asset is worth > D, one sells it and uses the proceeds to pay the debt, and does not use the put option. (Monash Business School) Bank Lending Week 9 4 / 68 Pricing Equity and Debt through Option Model (Monash Business School) Bank Lending Week 9 5 / 68 KMV Model Expected default frequency (EDF) is a forward-looking measure of actual probability of default ; EDF is firm specific KMV model is based on the structural approach to calculate EDF (credit risk is driven by the firm value process) Three steps to derive the actual probabilities of default : 1. Estimation of the market value and volatility of the firm’s asset 2. Calculation of the distance to default, an index measure of default risk 3. Scaling of the distance to default to actual probabilities of default using a default database. (Monash Business School) Bank Lending Week 9 6 / 68 Topic 8 : Special Customers / Pricing Loans/ Ethics in Bank Lending Bank Management and Financial Service, Peter Rose and Sylvia Hudgins, 9th edition, Chapter 17 (Monash Business School) Bank Lending Week 9 7 / 68 Special Customers Advances to Special Customers The term ’builder’ covers a wide range of activities : - Major civil engineering work, such as road building contracts and drainage schemes - Hospitals and schools - Government housing schemes - Factories and office construction - Private housing down to small extensions As well as lending money, the bank could be asked to provide guarantees/bonds - These are real liabilities since if called the amount of the guarantee/bond might have to be advanced in addition to other facilities. (Monash Business School) Bank Lending Week 9 8 / 68 Special Customers Advances to Builders Always closely investigate the details of specific contracts - Unless the customer is very experienced and successful in the contracting business and is financially sound - Even then the contracts should be looked at Questions you should ask : - Is the customer experienced in the industry and in the type of work proposed ? - Can reliance be placed on the borrower’s costings ? - Does the borrower have adequate financial resources ? - What are the details of the contract ? - What are the factors influencing the amount required ? - Put another way, how sensitive is the budget to its underlying assumptions ? (Monash Business School) Bank Lending Week 9 9 / 68 Special Customers Advances to Builders It is vital that the borrower has the capacity to complete the contract The lender needs to look for clauses covering the following : Fluctuations in cost Penalties Extension of time to permit interim payments Retention fund (Monash Business School) Bank Lending Week 9 10 / 68 Special Customers Advances to Builders (Amount) Calculation of minimum finance required to complete a building contract : - Contract Price : $118,000,000 - Time allowed for work : 9 months - Interim Certificates : monthly - Period of honouring Interim Certificates : 25 days - Retentions to be at rate of : 10% - Limit of Retention Fund $5,900,000 (5% of total contract) - This is the amount set aside during the life of the contract to pay to remedy any potential defects and only released once the project is completed and certified defect free. (Monash Business School) Bank Lending Week 9 11 / 68 Special Customers Advances to Builders (Amount) Calculation : - Contract price $118,000,000 - Deduct estimated profit $23,600,000 - Estimated cost to builder $94,400,000 As work is to take 9 months, estimated average monthly cost is 94,400,000/9 = $10,500,000 This is a straight line approach (each month is the same, no seasonal variation, no portion of the contract has higher relative costs). (Monash Business School) Bank Lending Week 9 12 / 68 Special Customers Advances to Builders (Amount) It is necessary to distinguish between cost of labour and cost of materials For the purpose of this example it is assumed that costs are in the proportion of two thirds (labour) and one third (materials) (In an exam I would tell you this) Hence, monthly average costs : - Labour $7,000,000 - Materials $3,500,000 TOTAL $10,500,000 per month. (Monash Business School) Bank Lending Week 9 13 / 68 Special Customers Advances to Builders (Amount) The builder will work a month before the first certificate is issued and therefore may have to wait a further month before payment is made, i.e. it will be approximately two months from commencing work before his first payment is received During this time he will have to provide : 2 months’ wages $7,000,000 : 14,000,000 2 months’ materials $3,500,000 : 7,000,000 less one month’s credit from merchant : −3, 500, 00 Total finance required to reach stage of first payment : $17,500,000 (Monash Business School) Bank Lending Week 9 14 / 68 Special Customers Advances to Builders (Amount) At this stage the builder will receive payment for the amount of work certified (for the first month) less 10% retention Ignoring the profit element, therefore he will require additional finance in subsequent months to cover the shortfall due to retentions This position will continue until the full amount of retention fund is held by the employer The total cash resources required can therefore be estimated at : - Finance to reach first payment (as above) 17,500,000 - Limit of retention fund 5,900,000 - Minimum Finance $23,400,000 (Monash Business School) Bank Lending Week 9 15 / 68 Special Customers Advances to Builders (Amount) (Monash Business School) Bank Lending Week 9 16 / 68 Special Customers Advances to Builders (Amount) By the terms of the contract the second payment, was due 25 days after the end of the second month - By the end of the third month, payment for the second month’s materials become due ; third month’s materials on credit. From the figures in the calculations : - i.e. finance required $23,400,000 - The amount to be provided by builder $12,700,000 (ie over 50% equity provided by the builder) - We calculate that he would require the assistance of the bank to the extent of $10,700,000. (Monash Business School) Bank Lending Week 9 17 / 68 Special Customers Advances to Builders (Amount) - Provided there is satisfactory evidence that the builder will have the $12,700,000 available, a limit of $10,700,000 might be considered and it would be reasonable to expect to see the contract completed fairly comfortably within this figure Note that if the contract experiences any significant delays due to weather, strikes, arrival of key components on time, disputes over interim certificates etc, then a supplementary facility may be needed This should not be provided as an upfront as it will reduce the builder’s incentives to keep the project on track. (Monash Business School) Bank Lending Week 9 18 / 68 Special Customers Advances to Builders (Amount) - It is important that lenders do not view the above calculation as a simple ‘rule of thumb’ because the proportion of the total cost which the builder should provide, and the amount of cash required will vary considerably for different contracts (with lower risk contract increased lending may be possible). (Monash Business School) Bank Lending Week 9 19 / 68 Special Customers Building Agreements and Contracts as Security These can vary in format - They initially grant the builder only a license to develop the estate’s owner’s land usually at the builder’s expense When part or all of the building operations have been satisfactorily completed, the estate owner may : - Grant to the builder on pre-arranged terms a lease or other legal interest in the land - Grant to an eventual purchaser, a lease or conveyance, with or without the builder joining in the deed. (Monash Business School) Bank Lending Week 9 20 / 68 Special Customers Building Agreements and Contracts as Security(continued) The builder’s rights in the latter case will be restricted to receiving, in certain circumstances, part of the consideration paid to the estate owner Normally no actual interest in the land will be acquired by the builder so that a lender would not be able to look to the property as security. (Monash Business School) Bank Lending Week 9 21 / 68 Special Customers Property Advances The property market tends to be cyclical Periods of shortage and over-supply of types of building following each other These cycles can be nationwide or merely affect a particular area Whilst a good property developer will think well ahead, it is not uncommon for speculative developers to respond to current demand, and to ignore the consequences of the time lag in building a property and getting it onto the market. (Monash Business School) Bank Lending Week 9 22 / 68 Special Customers Property Advances In periods of excess supply, rents and property values fall before sufficient buyers/tenants are found and equilibrium is restored When properly controlled, property lending can be both safe and remunerative Lenders need to be very conscious of the likely market conditions, say, two years hence, and because of the difficulty in predicting, will sometimes give property lending a lower priority than lending to more stable businesses. (Monash Business School) Bank Lending Week 9 23 / 68 Special Customers Property Advances There are two main types of property lending : Property investment. Lending is provided to purchase an existing property, with repayment coming from the rental income of the property Property development. This is, in effect, bridging finance for the borrower to purchase and develop land or property, with repayment coming from the sale of the property. (Monash Business School) Bank Lending Week 9 24 / 68 Special Customers Property Investment When a borrower bids on an attractive investment opportunity in a property, the objectives could include : Income yield, Capital gain potential, A combination of the two The lender will not want the covering of the servicing costs or repayment of the advance to be dependent upon future capital appreciation of the property. (Monash Business School) Bank Lending Week 9 25 / 68 Special Customers Property Investment The lender’s assessment will concentrate on the following areas : Rental Income/Debt Service Costs Quality of Tenants Conditions in the Lease Term of Leases Nature and Quality of the Property Security Margin (Monash Business School) Bank Lending Week 9 26 / 68 Special Customers Property Development Lending for property development is essentially the provision of bridging finance There will be a number of uncertainties involved The safety of the lending will be enhanced, the more it is possible to eliminate these uncertainties and make the transaction a closed bridge. The key elements in an ideal property development transaction are : - The land will be available as security with detailed planning permission having been obtained - Fixed price building contract with a builder who is reputable and financially sound. (Monash Business School) Bank Lending Week 9 27 / 68 Special Customers Property Development (continued) The key elements in an ideal property development transaction are : - Drawdown of the lending against certificates from a recognised architect or quantity surveyor - The borrower having the capacity to meet interest as it falls due so that it does not have to be added to the loan - Repayment from a reliable source, dependent only on the building work being satisfactorily completed. (Monash Business School) Bank Lending Week 9 28 / 68 Special Customers Property Development There are other items to consider in property development The following are some of the concerns the lender is required to evaluate : Nature of the security Building contract Drawdown Covering interest Source of repayment Limited recourse property projects. (Monash Business School) Bank Lending Week 9 29 / 68 Pricing Loans Pricing Loans The purpose of this section is to : (i) Explore the different methods used today to price business loans (ii) Evaluate the strengths and weaknesses of these methods (Monash Business School) Bank Lending Week 9 30 / 68 Pricing Loans Brief History of Business Lending Commercial and industrial loans represented the earliest form of lending that banks carried out. Oldest bank - Loans extended to ship owners, mining operators, goods manufacturers, and property owners dominated bankers’ loan portfolios for centuries In the late 19th and early 20th centuries new competitors, particularly finance companies, life and property/casualty insurance firms, and some thrift institutions, entered the business lending field. (Monash Business School) Bank Lending Week 9 31 / 68 Pricing Loans Pricing Business Loans Cost-Plus Pricing Models Price Leadership Pricing Models Below Prime Market Pricing Loans Bearing Maximum Interest Rates Customer Profitability Analysis (Monash Business School) Bank Lending Week 9 32 / 68 Pricing Loans Cost-Plus Loan Pricing One of the most difficult tasks in lending is deciding how to price a loan Lender wants to charge a high enough interest rate to ensure each loan will be profitable and compensate the lending institution for the risks involved (Monash Business School) Bank Lending Week 9 33 / 68 Pricing Loans Cost-Plus Pricing Issues Requires identification of the marginal cost of funds - This is not as easy as a text book makes it look ! - Some banks simply use the market price of the most immediately available market product of the relevant maturity - Non fund operating costs are in the aggregate easy to observe (all non interest expenses) - However, not all of these costs are attributable to the lending function (e.g. trading rooms, cheque processing, some proportion of the CEO’s time etc) The problems associated with this method led to the prime rate approach. (Monash Business School) Bank Lending Week 9 34 / 68 Pricing Loans Price Leadership Model Price Leadership Model Also called the prime rate approach or reference rate approach (Monash Business School) Bank Lending Week 9 35 / 68 Pricing Loans Price Leadership Model Price Leadership Model The lender categorises the borrower into risk categories after loan evaluation Each risk category will translate into a particular risk premium ; Lenders will differ as to the degree of flexibility they allow in this process. Bank may chose to vary their loan volumes by changing their mark ups for risk Some lenders will use a mark-up based on simply adding a percent rate that reflects perceived risk ; Others will use a multiplicative factor. (Monash Business School) Bank Lending Week 9 36 / 68 Pricing Loans Price Leadership Model Prime Rate Major Banks in the US established a Base Lending Fee During the Great Depression At that time it was the lowest interest rate charged to their most credit worthy customers for short-term working capital loans In Australia this rate tends to track (follow) the 90 day Bank Bill Rate, but changes less frequently than the 90d BB Other longer term prime rates or base rates are available as well, in which case the term premium will be reflected there The prime rate usually reflects the cost of funds plus the relevant administrative costs and the relevant return to shareholders. (Monash Business School) Bank Lending Week 9 37 / 68 Pricing Loans Price Leadership Model LIBOR Leading commercial lenders have switched to LIBOR-based loan pricing due to the growing use of Eurocurrencies as a source of loanable funds LIBOR-based loan rate = LIBOR + Default-risk premium + Profit margin The London Interbank Offer Rate (LIBOR) The rate offered on Short-Term Eurodollar deposits with maturities ranging from a few days to a few months. Note that there has been a recent scandal with a group of banks acting to manipulate the reported benchmark rates to obtain advantages in derivatives settlement http ://en.wikipedia.org/wiki/Libor scandal (Monash Business School) Bank Lending Week 9 38 / 68 Pricing Loans Price Leadership Model LIBOR The LIBOR rate is the most commonly used benchmark for international loans and bond issues, many banks now use LIBOR instead of their prime rate Most loans are issues at an interest rate of LIBOR + The loan contracts do in many cases allow for the margin over LIBOR to be subject to review on both a cyclical basis as well as if certain events (e.g. credit rating downgrade) occur. (Monash Business School) Bank Lending Week 9 39 / 68 Pricing Loans Below-Prime Market Pricing Below-Prime Market Pricing The ongoing evolution of the financial market place meant that market reference rates became more popular (and these are generally below the prime rate) Loans to smaller businesses typically use a prime rate approach, while larger loans and loans to large firms typically use a market based reference rate - This reflects the reality that larger firms often have the option of going to the funds markets directly (Monash Business School) Bank Lending Week 9 40 / 68 Pricing Loans Below-Prime Market Pricing Cap Rate Model Banks Offer a Floating Rate Loan with an agreed upon upper limit on the loan contract regardless of the course of future interest rates Typically banks manage the risks associated with this type of product with an option over a swap. (Monash Business School) Bank Lending Week 9 41 / 68 Pricing Loans Calculating the Return on a Loan The Contractually Promised Return on a Loan Contractually Promised Return on a Loan is the return that the bank realizes if the loan does not default Factors affecting the promised loan return : Loan interest rate, Fees, Credit risk premium, Collateral, Non-price terms such as compensating balances Loan rate = base lending rate (BR) + credit risk premium or margin (m) (Monash Business School) Bank Lending Week 9 42 / 68 Pricing Loans Calculating the Return on a Loan The Contractually Promised Return on a Loan Direct and indirect fees and charges : Loan origination fee (f), Compensating balance requirements (b) : a fraction of the loan principal required to be held in demand deposits at the bank Reserve requirement (R) Base Rate (BR) Gross return on loan (k) per dollar lent : 1+k =1+ (Monash Business School) [f + (BR + m)] [1 − b(1 − R)] Bank Lending Week 9 43 / 68 Pricing Loans Calculating the Return on a Loan Customer Profitability Analysis Estimate Total Revenues From Loans and Other Services - Note that loan customers may provide other sources of revenues such as funds under management, payroll processing income etc, as well as loan fees Estimate Total Expenses From Providing Net Loanable Funds These can be tricky to cleanly estimate and may result in simple rules of thumb being applied, e.g. a percent margin. This can underestimate the costs of servicing ’high maintenance’ customers Estimate Net Loanable Funds The amount of funds leant less any ongoing deposits maintained by the client Estimate Before Tax Rate of Return By Dividing Revenues Less Expenses By Net Loanable Funds. (Monash Business School) Bank Lending Week 9 44 / 68 Ethics in Bank Lending Ethics Role of this section : To understand some of the ethical dilemmas that a banker may face How do you know when you are Ethically challenged ? What to do ? How are you indoctrinated into the cultural perspective of the bank you were with ? Who would you be inclined to follow / take advice from ? Ethics can reflect cultural issues There are some general principles that all societies will agree on (do not kill), but in other situations cultural norms can generate very different answers (e.g. can I bribe a public official ?) (Monash Business School) Bank Lending Week 9 45 / 68 Ethics in Bank Lending Why Should One Care About Ethics ? Sustainability Ethical behavior builds trust and future rewards Builds teams and leadership based on excellence Higher moral standard than regulations or laws Reputation and conscience Who are you working for : - Stakeholders or shareholders ? - Bruner, R.F. (2005) ’Ethics in Finance’, Darden Business Publishing (Monash Business School) Bank Lending Week 9 46 / 68 Ethics in Bank Lending What Is More Important ? Should SHV(shareholder value) come at the expense of morals ? Is moral behavior the same as ’legal’ behavior ? Should practices in your home country be same as operations in another country ? - What if bribery is an acceptable practice in another nation ? (Monash Business School) Bank Lending Week 9 47 / 68 Ethics in Bank Lending Questions to ask (Nash, 1981) Have I understood the problem correctly ? If I stood on the other side of the problem how would I define it ? To whom am I loyal ? What is my intention with this decision ? Can my decision injure someone ? Whom ? Can the counterparties be engaged in this decision ? How will I feel explaining this to my friends, boss, family friends, in the future ? - Nash, L.L. (1981) ’Ethics without sermon’, Harvard Business Review, November-December : 79-90 (Monash Business School) Bank Lending Week 9 48 / 68 Ethics in Bank Lending Why Do The Ethical Practices of Banks Matter ? Huge impact across the community Depositors may not be agree with investments made Debts to poorest nations - Should a bank write off such debt or continue to charge interest ? Lending to arms trade / embargoed nations / tobacco /money laundering Lending to dictatorial regimes Environmental issues Support for the community However, not all will agree with the lender as to its definition of socially acceptable - A code must be developed and the bank prepared to explain its point of view (Monash Business School) Bank Lending Week 9 49 / 68 Ethics in Bank Lending Ethics Questions For Bank Lenders Should I deny loans to decaying urban areas with large numbers of minorities (red-lining) ? - On average such loans are more likely to default - However, is racism part of the problem ? (minority loan applicants are more likely to be rejected) Some of the difference is due to lower creditworthiness, but studies have found that non-white applicants with satisfactory (or above) credit characteristics are more likely to be rejected How should I deal with conflicts of interest between my personal and professional life ? The best practice is to move any loan assessment from individuals where there is a conflict of interest to another loan assessor. (Monash Business School) Bank Lending Week 9 50 / 68 Ethics in Bank Lending Privacy & Confidentiality Employees of bank have access to large amounts of information that are commercial in confidence or private. - This can include financials details of celebrities as well as details of future plans of listed companies Such information cannot be disclosed or discussed outside of the relevant professional circumstances - E.g. you cannot use this information to trade shares [or to help someone else trade] or for purposes of gossip - Criminal prosecutions can result from both types of activities (Monash Business School) Bank Lending Week 9 51 / 68 Ethics in Bank Lending Proceeds of Crime and Tax Evasion In many nations (including Australia) banks are required to report to the relevant authorities any transactions which are deemed suspicious (large amounts of cash, possible tax evasion, proceeds of crime etc.) As seen by the Commonwealth bank case the failure to follow these requirements can have enormous adverse outcomes - In the case of the CBA the upper limit for the fine could well be close to $1 trillion : over 53,000 breaches with an $18 million fine per breach - Even if the transaction is below the required reporting limit repeated cash transactions of a suspicious nature have to be reported. (Monash Business School) Bank Lending Week 9 52 / 68 Ethics in Bank Lending Equator Principles The Equator Principles is a risk management framework Leading international banks agreed to follow guidelines to promote sustainable development in project finance - In April 2018, 92 adopting financial institutions in 37 countries have officially adopted the Equator Principles, covering the majority of international Project Finance debt in emerging and developed markets. NGOs had questioned bank’s behaviour in projects affecting the environment World Bank’s IFC, International Finance Corporation set up guidelines http : //www .equator − principles.com (Monash Business School) Bank Lending Week 9 53 / 68 Ethics in Bank Lending BankTrack The mission of BankTrack is to promote fundamental changes in the operations of banks so that, while conducting their business in a fully transparent and accountable manner, they contribute to the ecological wellbeing of the planet and to offering a decent life free of poverty for all people (http : //www .banktrack.org / show /pages/about banktrack) E.g : The Paris pledge to no longer finance coal projects : - http : //dotheparispledge.org /#page = the paris pledge &petition = individual&bankorder = ranking (Monash Business School) Bank Lending Week 9 54 / 68 Ethics in Bank Lending Predatory Lending Predatory Lending is defined as : any lending practice that imposes unfair or abusive loan terms on a borrower. It is also any practice that convinces a borrower to accept unfair terms through deceptive, coercive, exploitative or unscrupulous actions for a loan that a borrower doesn’t need, doesn’t want or can’t afford Source : https ://www.debt.org/credit/predatory-lending/ (Monash Business School) Bank Lending Week 9 55 / 68 Ethics in Bank Lending Warning Signs Of Predatory Lending Interest rates that seem too good to be true : these can often be ’teaser rates’ suddenly no longer available or subject to increases at a later date (An issue before the GFC) Pressure to act quickly (Always a warning sign) The product start to look complex or risky They ask you to lie on your application The interest rate or fee structure starts changing from what you thought or changes just before settlement (Monash Business School) Bank Lending Week 9 56 / 68 Ethics in Bank Lending Predatory Lending in Australia There have been some problems with predatory lenders in Australia However the practice is considered not widespread, with only 0.56% of Australian households affected (more likely involving loan brokers, but not always) - https ://www.ratedetective.com.au/articles/home-loans/predatorylending-australia-117/ There were some controversies involving loans written in Australia but denominated in Swiss Francs in the 1980s which caused a Federal Inquiry and changes to the relevant laws - http ://fistfulofeuros.net/afoe/10640/ (Monash Business School) Bank Lending Week 9 57 / 68 Ethics in Bank Lending Predatory Lending in Australia Controversies remain with respect to the level of credit card interest rates in Australia - https ://www.choice.com.au/about-us/mediareleases/2016/may/federal-governments-banking-reforms-to-creditcards There have been several government inquiries into the issue, and increased consumer protection legislation, but the level of interest rates have not been reduced - http ://www.afr.com/news/credit-card-market-no-less-competitivetreasury-finds-20150712-giac9o (Monash Business School) Bank Lending Week 9 58 / 68 Ethics in Bank Lending The Ethics of Loan Affordability Many bank customers lack the relevant financial expertise and rely on the banks to determine how much they should borrow - This was also an issue in the Swiss Franc loan cases in the 1980s as well as during the GFC Under Australian law the banks have an obligation to ensure that they do not impose potential financial hardship on their client by lending too much (The National Credit Act of 2010) - As illustrated by the GFC, lending too much is also poor business (Monash Business School) Bank Lending Week 9 59 / 68 Ethics in Bank Lending The National Credit Act By law the credit provider must : - Make reasonable inquiries about your financial situation, requirements and objectives - Take reasonable steps to verify your financial situation - Decide whether the credit contract you are asking for is ’not unsuitable’ for you - https ://www.moneysmart.gov.au/borrowing-and-credit/consumercredit-regulation (Monash Business School) Bank Lending Week 9 60 / 68 Ethics in Bank Lending Responsible Lending Lending should consider the circumstances of the borrower : A general rule of thumb is that mortgage payments should not exceed 30-33% of gross income (25% is better) More dependents should result in a lower borrowing capacity There should be some allowance for increases in interest rates and a cash reserve for unanticipated events The use and availability of credit cards should be factored into borrowing capacity calculations. (Monash Business School) Bank Lending Week 9 61 / 68 Ethics in Bank Lending Some Examples of Bank Ethics Statements Ethical investment selection : the Mutual Bank will not invest in fossil fuels and has no plans to do so. Economical and responsible lending : The Mutual Bank is committed to customers’ financial wellbeing and employs conservative lending practices to ensure customers are not putting themselves in financial hardship. Practical advice and guidance helps customers select the most affordable loans suited to their personal situation.The Mutual Bank is also committed to providing sustainable options within its product range which includes green options for lending products. https : //www .victeach.com.au/about − us/latest − news/2016 − ethical − investment (Monash Business School) Bank Lending Week 9 62 / 68 Ethics in Bank Lending Codes of Conduct Westpac/Bank of Melbourne has a comprehensive code of conduct : https ://www.bankofmelbourne.com.au/content/dam/bom /downloads/overview/Principles for doing business.pdf 3.5 Responsible lending We believe in responsible lending practice. We are therefore committed to : 3.5.1 3.5.2 3.5.2 3.5.2 - lending only what our customers can afford to repay ; marketing our products and services responsibly ; supporting customers facing financial difficulty ; and helping to improve our stakeholders’ financial literacy and capability. The Westpac Group’s Principles for Responsible Lending is available at www.westpac.com.au (Monash Business School) Bank Lending Week 9 63 / 68 Ethics in Bank Lending Lending to Low Income Borrowers Who Cannot Repay Is Unethical Some controversy associated with this Failure to access finance traps low income individuals in a low income cycle (you need investment funds to increase your income) Some argue that banks just disqualify all low income borrowers The GFC illustrated that lending too much to unqualified borrowers will worsen financial hardship The problem is setting a balance between these competing objectives ; you will not get universal agreement on this issue - http ://www.finweb.com/banking-credit/what-is-ethicalbanking.html#axzz4fzF29VyJ (Monash Business School) Bank Lending Week 9 64 / 68 Ethics in Bank Lending The Public Relations Nightmare A day of shame for Commonwealth Bank : Several ”BankWest victims” related to a joint parliamentary committee the destruction of their businesses and lives at the hands of our biggest bank Read more : http ://www.theage.com.au/business/comment-andanalysis/cba-threw-its-customers-under-the-bus-20151116gl0411.html#ixzz3xfG9ftPE (Monash Business School) Bank Lending Week 9 65 / 68 Ethics in Bank Lending The Other Side NAB and Teachers Mutual named amongst the world’s most ethical banks https ://www.finsia.com/news/news-article/2015/03/16/nabteachers-mutual-named-among-worlds-most-ethical-companies (Monash Business School) Bank Lending Week 9 66 / 68 Ethics in Bank Lending A Final Point Ethical lending does not mean abandoning profits - http ://www.finweb.com/banking-credit/what-is-ethicalbanking.html#axzz4fzF29VyJ Unprofitable banks will mean bank failures and extensive financial hardship and social distress (Monash Business School) Bank Lending Week 9 67 / 68 Ethics in Bank Lending Lecture Recording Lectures are recorded and available online. Copyright (2022). NOT FOR RESALE. All materials produced for this course of study are reproduced under Part VB of the Copyright Act 1968, or with permission of the copyright owner or under terms of database agreements. These materials are protected by copyright. Monash students are permitted to use these materials for personal study and research only. Use of these materials for any other purposes, including copying or resale, without express permission of the copyright owner, may infringe copyright. The copyright owner may take action against you for infringement. © (Monash Business School) Bank Lending Week 9 68 / 68