AYESHA ANAYAT MC200402935 Question No. 1 Roles and areas of Information Systems Purchase Sales Database Operations performed by the areas Purchasing goods and services the organization needs, contract management, delivery management and addressing any complaints. Measure and evaluates sales data to determine the effectiveness of a product, sales process or campaign. Development maintained, and support of structured data to maximize the value of data across the organization Payroll Payroll refers to the process by which employees receive their salary. Human Resource Management Administrative services, recruitment, job analysis and employee relationship management. Tracking and managing every aspect of vehicle maintenance, fuel costing outing and mapping, warehousing, communications, EDI implementations, cargo handling carrier selection and management and even accounting An analytical method of problem solving and decision making that is useful in the management or organization. Campaign planning and annual strategic planning activities. Other responsibilities include technology and performance measurement and reporting and data analytics The process which transforms the input/resource of an organization into final goods or service through a set of defined controlled and repeatable policies. Transport Research Marketing Production Telecommunication Network availability and fault management. Question No. 2 Operations Type of system Customer Support Call Center Open system Inventory and Stock Control Closed System Laboratory Information Close system Investment and Portfolio Open system Web Conferencing Open system Presentations Open system