PackageTi
t
l
e:
Test
bankQuest
i
ons
Cour
seTi
t
l
e:
I
S5e
Chapt
erNumber
:
12
Quest
i
onTy
pe:
Tr
ue/
Fal
se
1.Amanager
spr
i
mar
yf
unct
i
oni
sst
r
at
egi
cpl
anni
ng.
Answer
:
Fal
se
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
2.Ther
at
i
obet
weenor
gani
zat
i
onal
i
nput
sandout
put
si
sani
ndi
cat
i
onoft
heor
gani
zat
i
onspr
oduct
i
v
i
t
y
.
Answer
:
Tr
ue
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
3.Moder
ni
nf
or
mat
i
onsy
st
emssuppor
tal
l
t
hr
eemanager
i
al
r
ol
es.
Answer
:
Tr
ue
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
4.I
nt
hechoi
cephaseoft
hedeci
si
onmaki
ngpr
ocess,
manager
sconst
r
uctamodel
t
hatsi
mpl
i
f
i
est
he
pr
obl
em.
Answer
:
Fal
se
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onmaki
ng
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
5.I
nt
hei
mpl
ement
at
i
onphaseoft
hedeci
si
onmaki
ngpr
ocess,
manager
ssetcr
i
t
er
i
af
ort
heev
al
uat
i
on
ofal
t
er
nat
i
v
epot
ent
i
al
sol
ut
i
ons.
Answer
:
Fal
se
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
6.Thenumberofal
t
er
nat
i
v
est
obeconsi
der
edi
ndeci
si
onst
odayi
si
ncr
easi
ng.
Answer
:
Tr
ue
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
7.St
r
uct
ur
eddeci
si
onsaddr
essr
out
i
ne,
r
epet
i
t
i
v
epr
obl
emsf
orwhi
chst
andar
dsol
ut
i
onsexi
st
.
Answer
:
Tr
ue
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
8.Humani
nt
ui
t
i
onof
t
enpl
ay
sar
ol
ei
nmaki
ngunst
r
uct
ur
eddeci
si
ons.
Answer
:
Tr
ue
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
9.Unst
r
uct
ur
eddeci
si
onsr
equi
r
eacombi
nat
i
onofst
andar
dsol
ut
i
onpr
ocedur
esandi
ndi
v
i
dual
j
udgment
.
Answer
:
Fal
se
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
10.Managementcont
r
ol
i
st
heacqui
si
t
i
onandef
f
i
ci
entuseofr
esour
cesi
naccompl
i
shi
ng
or
gani
zat
i
onal
t
asks.
Answer
:
Tr
ue
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
11.Tar
get
edmar
ket
i
ngi
sagoodexampl
eoft
hedi
scov
er
yofpr
ev
i
ousl
yunknownorhi
ddenpat
t
er
ns.
Answer
:
Fal
se
Sect
i
onr
ef
er
ence1:
Busi
nessI
nt
el
l
i
genceAppl
i
cat
i
onsf
orDat
aAnal
y
si
s
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
3Expl
ai
nt
hev
al
uet
hatdi
f
f
er
entBIappl
i
cat
i
onspr
ov
i
det
ol
ar
geandsmal
l
busi
nesses.
12.Deci
si
onsuppor
tsy
st
emssuppor
tonl
yl
ower
-andmi
ddl
el
ev
el
manager
s.
Answer
:
Fal
se
Sect
i
onr
ef
er
ence1:
Busi
nessI
nt
el
l
i
genceAppl
i
cat
i
onsf
orDat
aAnal
y
si
s
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
3Expl
ai
nt
hev
al
uet
hatdi
f
f
er
entBIappl
i
cat
i
onspr
ov
i
det
ol
ar
geandsmal
l
busi
nesses.
13.Goal
seeki
nganal
y
si
sat
t
empt
st
of
i
ndt
hev
al
ueoft
hei
nput
snecessar
yt
oachi
ev
eadesi
r
edl
ev
el
ofout
put
.
Answer
:
Tr
ue
Sect
i
onr
ef
er
ence1:
Busi
nessI
nt
el
l
i
genceAppl
i
cat
i
onsf
orDat
aAnal
y
si
s
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
3Expl
ai
nt
hev
al
uet
hatdi
f
f
er
entBIappl
i
cat
i
onspr
ov
i
det
ol
ar
geandsmal
l
busi
nesses.
14.Agr
oupdeci
si
onsuppor
tsy
st
em i
sani
nt
er
act
i
v
e,
comput
er
basedsy
st
em t
hatf
aci
l
i
t
at
esagr
oups
ef
f
or
t
st
of
i
ndsol
ut
i
onst
osemi
st
r
uct
ur
edandunst
r
uct
ur
edpr
obl
ems.
Answer
:
Tr
ue
Sect
i
onr
ef
er
ence1:
Busi
nessI
nt
el
l
i
genceAppl
i
cat
i
onsf
orDat
aAnal
y
si
s
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
3Expl
ai
nt
hev
al
uet
hatdi
f
f
er
entBIappl
i
cat
i
onspr
ov
i
det
ol
ar
geandsmal
l
busi
nesses.
15.Anexecut
i
v
edashboar
di
sv
er
yuserf
r
i
endl
y
,
suppor
t
edbygr
aphi
cs,
pr
ov
i
desexcept
i
onr
epor
t
i
ng
anddr
i
l
l
down,
andpr
ov
i
desi
nf
or
mat
i
onr
el
at
edt
ocr
i
t
i
cal
successf
act
or
s.
Answer
:
Tr
ue
Sect
i
onr
ef
er
ence1:
Busi
nessI
nt
el
l
i
genceAppl
i
cat
i
onsf
orPr
esent
i
ngResul
t
s
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
4Of
f
erexampl
esofhowbusi
nessandgov
er
nmentagenci
escansue
di
f
f
er
entBIappl
i
cat
i
onst
oanal
y
zedat
a.
16.Execut
i
v
edashboar
dspr
ov
i
desuppor
tpr
i
mar
i
l
yt
oanal
y
t
i
cal
,
quant
i
t
at
i
v
et
y
pesofdeci
si
ons.
Answer
:
Fal
se
Sect
i
onr
ef
er
ence1:
Busi
nessI
nt
el
l
i
genceAppl
i
cat
i
onsf
orPr
esent
i
ngResul
t
s
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
4Of
f
erexampl
esofhowbusi
nessandgov
er
nmentagenci
escansue
di
f
f
er
entBIappl
i
cat
i
onst
oanal
y
zedat
a.
17.KPIst
andsf
orkeypr
ocessi
nf
or
mat
i
on.
Answer
.Fal
se
Sect
i
onr
ef
er
ence1:Busi
nessI
nt
el
l
i
gencei
nAct
i
on:
Cor
por
at
ePer
f
or
manceManagement
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
5Expl
ai
nhowy
ouruni
v
er
si
t
ycoul
duseCPM t
oef
f
ectsol
ut
i
ont
ot
wo
campuspr
obl
ems.
18.Cor
por
at
eper
f
or
mancemanagement(
CPM)i
si
nv
ol
v
edwi
t
hmoni
t
or
i
ngandmanagi
ngan
or
gani
zat
i
onsper
f
or
manceaccor
di
ngt
oi
t
sbudget
.
Answer
.Fal
se
Sect
i
onr
ef
er
ence1:Busi
nessI
nt
el
l
i
gencei
nAct
i
on:
Cor
por
at
ePer
f
or
manceManagement
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
5Expl
ai
nhowy
ouruni
v
er
si
t
ycoul
duseCPM t
oef
f
ectsol
ut
i
ont
ot
wo
campuspr
obl
ems.
Quest
i
onTy
pe:Mul
t
i
pl
eChoi
ce
19._
_
_
_
_i
st
hepr
ocessbywhi
chor
gani
zat
i
onal
goal
sar
eachi
ev
edt
hr
ought
heuseofor
gani
z
at
i
onal
r
esour
ces.
A.Or
gani
zat
i
onal
deci
si
onmaki
ng
B.Oper
at
i
ons
C.Or
gani
zat
i
onal
st
r
at
egy
D.Or
gani
zat
i
onal
pr
oduct
i
v
i
t
y
E.Management
Answer
:
E
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
20.Whi
choft
hef
ol
l
owi
ngi
snotabasi
cr
ol
eofmanager
s?
A.i
nt
er
per
sonal
B.ent
r
epr
eneur
i
al
C.i
nf
or
mat
i
onal
D.deci
si
onal
Answer
:
B
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
21.Bei
ngaf
i
gur
eheadandl
eaderi
spar
toft
he_
_
_
_
_manager
i
al
r
ol
e.
A.i
nt
er
per
sonal
B.ent
r
epr
eneur
i
al
C.i
nf
or
mat
i
onal
D.deci
si
onal
E.conf
r
ont
at
i
onal
Answer
:
A
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
22.Bei
nganent
r
epr
eneur
,
di
st
ur
bancehandl
er
,
andnegot
i
at
ori
spar
toft
he_
_
_
_
_manager
i
al
r
ol
e.
A.i
nt
er
per
sonal
B.ent
r
epr
eneur
i
al
C.i
nf
or
mat
i
onal
D.deci
si
onal
E.conf
r
ont
at
i
onal
Answer
:
D
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
23.I
nt
he_
_
_
_
_phaseoft
hedeci
si
onmaki
ngpr
ocess,
manager
sexami
neasi
t
uat
i
onandi
dent
i
f
yand
def
i
net
hepr
obl
em.
A.i
mpl
ement
at
i
on
B.choi
ce
C.desi
gn
D.i
nt
el
l
i
gence
E.consi
der
at
i
on
Answer
:
D
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
24.I
nt
he_
_
_
_
_phaseoft
hedeci
si
onmaki
ngpr
ocess,
manager
sconst
r
uctamodel
t
hatsi
mpl
i
f
i
est
he
pr
obl
em.
A.i
mpl
ement
at
i
on
B.choi
ce
C.desi
gn
D.i
nt
el
l
i
gence
E.consi
der
at
i
on
Answer
:
C
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
25.Successi
nt
he_
_
_
_
_phaseoft
hedeci
si
onmaki
ngpr
ocessr
esul
t
si
nr
esol
v
i
ngt
heor
i
gi
nal
pr
obl
em,
andf
ai
l
ur
el
eadst
oar
et
ur
nt
opr
ev
i
ousphases.
A.i
mpl
ement
at
i
on
B.choi
ce
C.desi
gn
D.i
nt
el
l
i
gence
E.consi
der
at
i
on
Answer
:
A
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
26.I
nt
he_
_
_
_
_phaseoft
hedeci
si
onmaki
ngpr
ocess,
manager
st
estpot
ent
i
al
sol
ut
i
ons“
onpaper
.
”
A.i
mpl
ement
at
i
on
B.choi
ce
C.desi
gn
D.i
nt
el
l
i
gence
E.consi
der
at
i
on
Answer
:
B
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
27.Whi
choft
hef
ol
l
owi
ngi
snotar
easonwhymanager
sneedI
Tsuppor
t
?
A.Thenumberofal
t
er
nat
i
v
esi
sdecr
easi
ng.
B.Deci
si
onsmustt
y
pi
cal
l
ybemadeundert
i
mepr
essur
e.
C.Deci
si
onsar
ebecomi
ngmor
ecompl
ex.
D.Ther
ei
sagr
owi
ngneedt
oaccessr
emot
ei
nf
or
mat
i
onsour
ces.
E.Deci
si
onmaker
sar
eof
t
enbasedi
ndi
f
f
er
entl
ocat
i
ons.
Answer
:
A
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
28.Deci
si
onst
odayar
ebecomi
ng_
_
_
_
_compl
ex
,
duet
o_
_
_
_
_uncer
t
ai
nt
yi
nt
hedeci
si
onenv
i
r
onment
.
A.l
ess,
decr
eased
B.mor
e,
decr
eased
C.l
ess,
i
ncr
eased
D.mor
e,
i
ncr
eased
E.nei
t
hermor
enorl
ess,
decr
eased
Answer
:
D
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Medi
um
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
29.Whi
choft
hef
ol
l
owi
ngi
snotachar
act
er
i
st
i
cofast
r
uct
ur
eddeci
si
on?
A.I
ti
sr
out
i
ne.
B.I
ti
sr
epet
i
t
i
v
e.
C.Humani
nt
ui
t
i
oni
snoti
nv
ol
v
ed.
D.Thef
i
r
stt
hr
eephasesoft
hedeci
si
onmaki
ngpr
ocessneednotoccuri
nanypar
t
i
cul
arsequence
E.St
andar
dsol
ut
i
onsexi
st
.
Answer
:
D
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Medi
um
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
30.Thet
y
peofdeci
si
ont
hatcanbemadebyf
ol
l
owi
ngadef
i
ni
t
epr
ocedur
ei
scal
l
eda(
n)_
_
_
_
_
_
deci
si
on.
A.st
r
uct
ur
ed
B.unst
r
uct
ur
ed
C.undocument
ed
D.semi
st
r
uct
ur
ed
E.pr
ocedur
al
Answer
:
A
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
31._
_
_
_
_
_
_
_deci
si
onsar
emor
ecommonatl
oweror
gani
zat
i
onal
l
ev
el
s.
A.St
r
uct
ur
ed
B.Unst
r
uct
ur
ed
C.Undocument
ed
D.Semi
st
r
uct
ur
ed
E.Pr
ocedur
al
Answer
:
A
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
32.Rankandf
i
l
eempl
oy
eest
endt
omakemor
e_
_
_
_
_
_
_
_
_deci
si
ons.
A.St
r
uct
ur
ed
B.Unst
r
uct
ur
ed
C.Undocument
ed
D.Semi
st
r
uct
ur
ed
E.Pr
ocedur
al
Answer
:
A
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
33.Cal
cul
at
i
nggr
osspayf
orhour
l
ywor
ker
si
sanexampl
eof_
_
_
_
_
_
_
_deci
si
onmaki
ng.
A.St
r
uct
ur
ed
B.Unst
r
uct
ur
ed
C.Undocument
ed
D.Semi
st
r
uct
ur
ed
E.Pr
ocedur
al
Answer
:
A
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
34.Whi
choft
hef
ol
l
owi
ngi
snotachar
act
er
i
st
i
cofunst
r
uct
ur
eddeci
si
ons?
A.Theyar
ecompl
ex.
B.Theyt
y
pi
cal
l
yar
ef
uzzyanduncl
ear
.
C.St
andar
dsol
ut
i
onsexi
st
.
D.Humani
nt
ui
t
i
oni
si
nv
ol
v
ed.
E.Thef
i
r
stt
hr
eephasesoft
hedeci
si
onmaki
ngpr
ocessoccuri
nnopar
t
i
cul
arsequence.
Answer
:
C
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Medi
um
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
35.Whent
her
ei
snowel
l
under
st
oodoragr
eedonpr
ocedur
ef
ormaki
ngadeci
si
on,
t
hedeci
si
oni
s
sai
dt
obe:
A.undocument
ed
B.st
r
uct
ur
ed
C.unst
r
uct
ur
ed
D.semi
st
r
uct
ur
ed
E.document
ed
Answer
:
C
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
36.Al
ar
gef
or
ei
gnaut
omobi
l
emanuf
act
ur
eri
sconsi
der
i
ngwher
et
obui
l
danewmanuf
act
ur
i
ngpl
anti
n
t
heUni
t
edSt
at
es.Theyar
emaki
ngwhi
cht
y
peofdeci
si
on?
A.st
r
uct
ur
ed
B.semi
st
r
uct
ur
ed
C.unst
r
uct
ur
ed
D.i
nf
or
mat
i
onal
E.wi
sdom
Answer
:
C
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Medi
um
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
37.Whi
cht
y
peofdeci
si
onr
equi
r
esacombi
nat
i
onofst
andar
dsol
ut
i
onpr
ocedur
esandi
ndi
v
i
dual
j
udgment
?
A.st
r
uct
ur
ed
B.semi
st
r
uct
ur
ed
C.unst
r
uct
ur
ed
D.i
nf
or
mat
i
onal
E.wi
sdom
Answer
:
B
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
38.Acompany
sannual
empl
oy
eeev
al
uat
i
onbestf
i
t
swhi
cht
y
peofdeci
si
on?
A.unst
r
uct
ur
ed
B.st
r
uct
ur
ed
C.semi
st
r
uct
ur
ed
D.conf
r
ont
at
i
onal
E.wi
sdom
Answer
:
C
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Medi
um
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
39._
_
_
_
_i
st
heef
f
i
ci
entandef
f
ect
i
v
eexecut
i
onofspeci
f
i
ct
asks.
A.Oper
at
i
onal
cont
r
ol
B.Managementcont
r
ol
C.St
r
at
egi
cpl
anni
ng
D.Exper
t
i
se
E.Wi
sdom
Answer
:
A
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
40._
_
_
_
_i
st
heacqui
si
t
i
onandef
f
i
ci
entuseofr
esour
cesi
naccompl
i
shi
ngor
gani
zat
i
onal
goal
s.
A.Oper
at
i
onal
cont
r
ol
B.Managementcont
r
ol
C.St
r
at
egi
cpl
anni
ng
D.Exper
t
i
se
E.Wi
sdom
Answer
:
B
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
41.Comput
ersuppor
ti
sgr
eat
estf
orwhi
choft
hef
ol
l
owi
ngpr
obl
ems?
A.semi
st
r
uct
ur
edandst
r
at
egi
cpl
anni
ng
B.unst
r
uct
ur
edandoper
at
i
onal
cont
r
ol
C.st
r
uct
ur
edandoper
at
i
onal
cont
r
ol
D.semi
st
r
uct
ur
edandmanagementcont
r
ol
E.st
r
uct
ur
edandmanagementcont
r
ol
Answer
:
C
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
42.Comput
ersuppor
ti
sl
eastf
orwhi
choft
hef
ol
l
owi
ngpr
obl
ems?
A.semi
st
r
uct
ur
edandst
r
at
egi
cpl
anni
ng
B.unst
r
uct
ur
edandst
r
at
egi
cpl
anni
ng
C.semi
st
r
uct
ur
edandmanagementcont
r
ol
D.unst
r
uct
ur
edandoper
at
i
onal
cont
r
ol
E.st
r
uct
ur
edandst
r
at
egi
cpl
anni
ng
Answer
:
B
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
43.Sear
chi
ngf
orv
al
uabl
ebusi
nessi
nf
or
mat
i
oni
nadat
abase,
dat
awar
ehouse,
ordat
amar
ti
sr
ef
er
r
ed
t
oas_
_
_
_
_
.
A.st
r
uct
ur
edquer
i
es
B.dat
abasequer
i
es
C.dat
ami
ni
ng
D.quer
ybyexampl
e
E.exper
tsy
st
em quer
i
es
Answer
:
C
Sect
i
onr
ef
er
ence1:
Busi
nessI
nt
el
l
i
genceAppl
i
cat
i
onsf
orDat
aAnal
y
si
s
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
3Expl
ai
nt
hev
al
uet
hatdi
f
f
er
entBIappl
i
cat
i
onspr
ov
i
det
ol
ar
geandsmal
l
busi
nesses.
44._
_
_
_
_pr
ov
i
desuser
swi
t
hav
i
ewofwhati
shappeni
ng,
wher
eas_
_
_
_
_addr
esseswhyi
ti
shappeni
ng.
A.Mul
t
i
di
mensi
onal
dat
aanal
y
si
s,
st
r
uct
ur
edquer
yl
anguage
B.Dat
ami
ni
ng,
mul
t
i
di
mensi
onal
dat
aanal
y
si
s
C.Dat
ami
ni
ng,
exper
tsy
st
em
D.Mul
t
i
di
mensi
onal
dat
aanal
y
si
s,
neur
al
net
wor
ks
E.Mul
t
i
di
mensi
onal
dat
aanal
y
si
s,
dat
ami
ni
ng
Answer
:
E
Sect
i
onr
ef
er
ence1:
Busi
nessI
nt
el
l
i
genceAppl
i
cat
i
onsf
orDat
aAnal
y
si
s
Di
f
f
i
cul
t
y
:
Medi
um
Lear
ni
ngObj
ect
i
v
e1:
LO12.
3Expl
ai
nt
hev
al
uet
hatdi
f
f
er
entBIappl
i
cat
i
onspr
ov
i
det
ol
ar
geandsmal
l
busi
nesses
45.Cr
edi
tcar
dcompani
eswoul
dmostl
i
kel
yusewhi
choft
hef
ol
l
owi
ngt
ocheckf
orf
r
audul
entcr
edi
t
car
duse?
A.Dat
ami
ni
ng
B.Exper
tsy
st
ems
C.Neur
al
net
wor
ks
D.Mul
t
i
di
mensi
onal
dat
aanal
y
si
s
E.St
r
uct
ur
edquer
yl
anguage
Answer
:
A
Sect
i
onr
ef
er
ence1:
Busi
nessI
nt
el
l
i
genceAppl
i
cat
i
onsf
orDat
aAnal
y
si
s
Di
f
f
i
cul
t
y
:
Medi
um
Lear
ni
ngObj
ect
i
v
e1:
LO12.
3Expl
ai
nt
hev
al
uet
hatdi
f
f
er
entBIappl
i
cat
i
onspr
ov
i
det
ol
ar
geandsmal
l
busi
nesses
46.Acompanywant
st
ousedat
af
r
om pastpr
omot
i
onal
mai
l
i
ngst
oi
dent
i
f
ypeopl
ewhowoul
dl
i
kel
y
r
espondf
av
or
abl
yt
of
ut
ur
emai
l
i
ngs.Thi
scompanywoul
dmostl
i
kel
yuse:
A.st
r
uct
ur
edquer
yl
anguage
B.mul
t
i
di
mensi
onal
dat
aanal
y
si
s
C.neur
al
net
wor
ks
D.exper
tsy
st
ems
E.dat
ami
ni
ng
Answer
:
E
Sect
i
onr
ef
er
ence1:
Busi
nessI
nt
el
l
i
genceAppl
i
cat
i
onsf
orDat
aAnal
y
si
s
Di
f
f
i
cul
t
y
:
Medi
um
Lear
ni
ngObj
ect
i
v
e1:
LO12.
3Expl
ai
nt
hev
al
uet
hatdi
f
f
er
entBIappl
i
cat
i
onspr
ov
i
det
ol
ar
geandsmal
l
busi
nesses
47.Whi
choft
hef
ol
l
owi
ngi
snotachar
act
er
i
st
i
cofDSSs?
A.Theysuppor
tonl
yl
ower
-andmi
ddl
el
ev
el
manager
s.
B.Theyar
eeasyt
ouseandconst
r
uct
.
C.Theycanadaptt
ochangi
ngcondi
t
i
ons.
D.Theyusual
l
yut
i
l
i
zequant
i
t
at
i
v
emodel
s.
E.Theysuppor
tal
l
phasesoft
hedeci
si
onmaki
ngpr
ocess.
Answer
:
A
Sect
i
onr
ef
er
ence1:
Busi
nessI
nt
el
l
i
genceAppl
i
cat
i
onsf
orDat
aAnal
y
si
s
Di
f
f
i
cul
t
y
:
Medi
um
Lear
ni
ngObj
ect
i
v
e1:
LO12.
3Expl
ai
nt
hev
al
uet
hatdi
f
f
er
entBIappl
i
cat
i
onspr
ov
i
det
ol
ar
geandsmal
l
busi
nesses
48.Att
heendofasemest
er
,
ast
udentknowst
hatshemustachi
ev
eagr
adeof81orhi
gheronher
f
i
nal
exam t
ogetanAi
nt
hecour
se.Shehasj
ustper
f
or
medwhatki
ndofanal
y
si
s?
A.What
i
f
B.Qual
i
t
at
i
v
e
C.Sensi
t
i
v
i
t
y
D.Goal
seeki
ng
E.Si
mul
at
i
on
Answer
:
D
Sect
i
onr
ef
er
ence1:
Busi
nessI
nt
el
l
i
genceAppl
i
cat
i
onsf
orDat
aAnal
y
si
s
Di
f
f
i
cul
t
y
:
Medi
um
Lear
ni
ngObj
ect
i
v
e1:
LO12.
3Expl
ai
nt
hev
al
uet
hatdi
f
f
er
entBIappl
i
cat
i
onspr
ov
i
det
ol
ar
geandsmal
l
busi
nesses
49._
_
_
_
_at
t
empt
st
of
i
ndt
hev
al
ueoft
hei
nput
snecessar
yt
oachi
ev
eadesi
r
edl
ev
el
ofout
put
.
A.What
i
fanal
y
si
s
B.Qual
i
t
at
i
v
eanal
y
si
s
C.Sensi
t
i
v
i
t
yanal
y
si
s
D.Goal
seeki
nganal
y
si
s
E.Si
mul
at
i
on
Answer
:
D
Sect
i
onr
ef
er
ence1:
Busi
nessI
nt
el
l
i
genceAppl
i
cat
i
onsf
orDat
aAnal
y
si
s
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
3Expl
ai
nt
hev
al
uet
hatdi
f
f
er
entBIappl
i
cat
i
onspr
ov
i
det
ol
ar
geandsmal
l
busi
nesses
50.Whi
choft
hef
ol
l
owi
ngi
snotachar
act
er
i
st
i
cofor
gani
zat
i
onal
deci
si
onsuppor
tsy
st
ems?
A.Theyaf
f
ectmul
t
i
pl
eor
gani
zat
i
onal
uni
t
sorcor
por
at
ei
ssues.
B.Theycutacr
ossor
gani
zat
i
onal
f
unct
i
onsorhi
er
ar
chi
cal
l
ay
er
s.
C.Theyi
nv
ol
v
ecomput
er
basedt
echnol
ogi
es.
D.Theyar
est
andal
onesy
st
ems.
E.Theyi
nv
ol
v
ecommuni
cat
i
onst
echnol
ogi
es.
Answer
:
D
Sect
i
onr
ef
er
ence1:
Busi
nessI
nt
el
l
i
genceAppl
i
cat
i
onsf
orDat
aAnal
y
si
s
Di
f
f
i
cul
t
y
:
Medi
um
Lear
ni
ngObj
ect
i
v
e1:
LO12.
3Expl
ai
nt
hev
al
uet
hatdi
f
f
er
entBIappl
i
cat
i
onspr
ov
i
det
ol
ar
geandsmal
l
busi
nesses
51.A(
n)_
_
_
_
_pr
ov
i
desr
api
daccesst
ot
i
mel
yi
nf
or
mat
i
onanddi
r
ectaccesst
omanagementr
epor
t
s.
A.deci
si
onsuppor
tsy
st
em
B.exper
tsy
st
em
C.neur
al
net
wor
k
D.di
gi
t
al
dashboar
d
E.dat
awar
ehouse
Answer
:
D
Sect
i
onr
ef
er
ence1:
Busi
nessI
nt
el
l
i
genceAppl
i
cat
i
onsf
orPr
esent
i
ngResul
t
s
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
4Of
f
erexampl
esofhowbusi
nessandgov
er
nmentagenci
escansue
di
f
f
er
entBIappl
i
cat
i
onst
oanal
y
zedat
a.
52.Whi
chcapabi
l
i
t
yofdi
gi
t
al
dashboar
dsenabl
esuser
st
oobt
ai
nt
hel
at
estdat
aav
ai
l
abl
eonkey
per
f
or
mancei
ndi
cat
or
sorsomeot
hermet
r
i
c,
i
deal
l
yi
nr
eal
t
i
me?
A.Dr
i
l
l
down
B.Keyper
f
or
mancei
ndi
cat
or
s
C.St
at
usaccess
D.Tr
endanal
y
si
s
E.Except
i
onr
epor
t
i
ng
Answer
:
C
Sect
i
onr
ef
er
ence1:
Busi
nessI
nt
el
l
i
genceAppl
i
cat
i
onsf
orPr
esent
i
ngResul
t
s
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
4Of
f
erexampl
esofhowbusi
nessandgov
er
nmentagenci
escansue
di
f
f
er
entBIappl
i
cat
i
onst
oanal
y
zedat
a.
53.Whi
choft
hef
ol
l
owi
ngi
nf
or
mat
i
onsy
st
emsar
ev
er
yuserf
r
i
endl
y
,
suppor
t
edbygr
aphi
cs,
and
pr
ov
i
deexcept
i
onr
epor
t
i
nganddr
i
l
l
down?
A.deci
si
onsuppor
tsy
st
ems
B.di
gi
t
al
dashboar
ds
C.f
unct
i
onal
ar
eai
nf
or
mat
i
onsy
st
ems
D.gr
oupdeci
si
onsuppor
tsy
st
ems
E.exper
tsy
st
ems
Answer
:
B
Sect
i
onr
ef
er
ence1:
Busi
nessI
nt
el
l
i
genceAppl
i
cat
i
onsf
orPr
esent
i
ngResul
t
s
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
4Of
f
erexampl
esofhowbusi
nessandgov
er
nmentagenci
escansue
di
f
f
er
entBIappl
i
cat
i
onst
oanal
y
zedat
a.
54.Di
gi
t
al
dashboar
dspr
ov
i
deal
l
oft
hef
ol
l
owi
ngcapabi
l
i
t
i
esexcept
:
A.dr
i
l
l
down
B.t
r
Answer
act
i
onpr
ocessi
ng
C.st
at
usaccess
D.keyper
f
or
mancei
ndi
cat
or
s
E.except
i
onr
epor
t
i
ng
Answer
:
B
Sect
i
onr
ef
er
ence1:
Busi
nessI
nt
el
l
i
genceAppl
i
cat
i
onsf
orPr
esent
i
ngResul
t
s
Di
f
f
i
cul
t
y
:
Medi
um
Lear
ni
ngObj
ect
i
v
e1:
LO12.
4Of
f
erexampl
esofhowbusi
nessandgov
er
nmentagenci
escansue
di
f
f
er
entBIappl
i
cat
i
onst
oanal
y
zedat
a.
55.Themanagementcockpi
tbestexempl
i
f
i
eswhi
cht
y
peofsy
st
em?
A.deci
si
onsuppor
tsy
st
em
B.exper
tsy
st
em
C.di
gi
t
al
dashboar
d
D.f
unct
i
onal
ar
eai
nf
or
mat
i
onsy
st
em
E.gr
oupdeci
si
onsuppor
tsy
st
em
Answer
:
C
Sect
i
onr
ef
er
ence1:
Busi
nessI
nt
el
l
i
genceAppl
i
cat
i
onsf
orPr
esent
i
ngResul
t
s
Di
f
f
i
cul
t
y
:
Medi
um
Lear
ni
ngObj
ect
i
v
e1:
LO12.
4Of
f
erexampl
esofhowbusi
nessandgov
er
nmentagenci
escansue
di
f
f
er
entBIappl
i
cat
i
onst
oanal
y
zedat
a.
56.Thepr
i
mar
ydi
st
i
ngui
shi
ngchar
act
er
i
st
i
cofgeogr
aphi
cal
i
nf
or
mat
i
onsy
st
emsi
s:
A.ev
er
yr
ecor
dordi
gi
t
al
obj
ecthasauni
quei
dent
i
f
i
er
B.ev
er
yr
ecor
dordi
gi
t
al
obj
ecti
sv
i
si
bl
et
ot
heuser
C.ev
er
yr
ecor
dordi
gi
t
al
obj
ectmustbeaccessedbypr
ogr
ammer
s
D.ev
er
yr
ecor
dordi
gi
t
al
obj
ecthasani
dent
i
f
i
edgeogr
aphi
cal
l
ocat
i
on
E.ev
er
yr
ecor
dordi
gi
t
al
obj
ecti
sencr
y
pt
ed
Answer
:
D
Sect
i
onr
ef
er
ence1:
Busi
nessI
nt
el
l
i
genceAppl
i
cat
i
onsf
orPr
esent
i
ngResul
t
s
Di
f
f
i
cul
t
y
:
Medi
um
Lear
ni
ngObj
ect
i
v
e1:
LO12.
4Of
f
erexampl
esofhowbusi
nessandgov
er
nmentagenci
escansue
di
f
f
er
entBIappl
i
cat
i
onst
oanal
y
zedat
a.
57.Geocodi
ngi
nv
ol
v
es:
A.i
nt
egr
at
i
ngmapswi
t
hspat
i
al
l
yor
i
ent
eddat
abasesandot
herdat
abases
B.encr
y
pt
i
ngspat
i
al
i
nf
or
mat
i
on
C.accessi
nggeogr
aphi
cal
i
nf
or
mat
i
on
D.i
nt
egr
at
i
ngor
gani
zat
i
onal
t
r
ansact
i
onswi
t
hspat
i
al
l
yor
i
ent
eddat
abases
E.pr
ogr
ammi
ngspat
i
al
l
yor
i
ent
eddat
abases
Answer
:
A
Sect
i
onr
ef
er
ence1:
Busi
nessI
nt
el
l
i
genceAppl
i
cat
i
onsf
orPr
esent
i
ngResul
t
s
Di
f
f
i
cul
t
y
:
Medi
um
Lear
ni
ngObj
ect
i
v
e1:
LO12.
4Of
f
erexampl
esofhowbusi
nessandgov
er
nmentagenci
escansue
di
f
f
er
entBIappl
i
cat
i
onst
oanal
y
zedat
a.
58.Today
,
geogr
aphi
cal
i
nf
or
mat
i
onsy
st
emsar
ebei
ngcombi
nedwi
t
h_
_
_
_
_t
of
or
m geospat
i
al
t
echnol
ogi
es.
A.dashboar
ds
B.gl
obal
posi
t
i
oni
ngsy
st
ems
C.deci
si
onsuppor
tsy
st
ems
D.exper
tsy
st
ems
E.neur
al
net
wor
ks
Answer
:
B
Sect
i
onr
ef
er
ence1:
Busi
nessI
nt
el
l
i
genceAppl
i
cat
i
onsf
orPr
esent
i
ngResul
t
s
Di
f
f
i
cul
t
y
:
Medi
um
Lear
ni
ngObj
ect
i
v
e1:
LO12.
4Of
f
erexampl
esofhowbusi
nessandgov
er
nmentagenci
escansue
di
f
f
er
entBIappl
i
cat
i
onst
oanal
y
zedat
a.
Quest
i
onTy
pe:
Mul
t
i
pl
eSel
ect
59.Ref
ert
ot
heOpeni
ngCase—Dev
el
opi
ngSmar
t
erCi
t
i
est
hr
oughAnal
y
t
i
csWhi
choft
hef
ol
l
owi
ng
benef
i
t
sdi
dSout
hBendr
eal
i
zef
r
om i
mpl
ement
i
ngt
heanal
y
t
i
cssof
t
war
e?(
sel
ectal
l
t
hatappl
y
)
:
?
A.Reducedr
epai
r
scost
sI
ncr
easedef
f
i
ci
enci
esi
nser
v
i
cedel
i
v
er
yReduct
i
onsi
nt
henumberof
mai
nt
enanceempl
oy
ees I
ncr
easedi
nf
or
mat
i
onshar
i
ngbet
weenmanagementReduct
i
oni
nont
hej
ob
i
nj
ur
i
es
Answer
:
A,
BandD
Sect
i
onr
ef
er
ence1:
Openi
ngCase
Di
f
f
i
cul
t
y
:
Medi
um
Lear
ni
ngObj
ect
i
v
e1:
LO12.
0Pr
ov
i
dear
eal
wor
l
dappl
i
cat
i
onofbusi
nessi
nt
el
l
i
gence.
Quest
i
onTy
pe:
Mul
t
i
pl
eChoi
ce
60.Ref
ert
oI
TsAboutBusi
ness12.
2—CanWePr
edi
ctt
heWeat
her
?
:
Cl
i
mat
eCor
por
at
i
onsuseof
Ear
t
hRi
skanal
y
t
i
cshast
hef
ol
l
owi
ngi
mpl
i
cat
i
onsf
orf
ar
mer
s:
A.Far
mer
sknowi
ft
hei
rcr
opswi
l
l
f
ai
l
bef
or
ehand
B.Far
mer
sar
er
equi
r
edt
opur
chasef
eder
al
i
nsur
ance
C.Far
mer
sar
ei
ssuedcl
ai
m pay
ment
smuchf
ast
er
D.Far
mer
shav
et
opayl
oweri
nsur
ance
Answer
:
C
Sect
i
onr
ef
er
ence1:
I
TsAboutBusi
ness12.
2
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
0Pr
ov
i
dear
eal
wor
l
dappl
i
cat
i
onofbusi
nessi
nt
el
l
i
gence.
61.Ref
ert
oI
TsAboutBusi
ness12.
3—Pr
edi
ct
i
ngCust
omerBehav
i
or
:
Semi
nol
eusesEnt
er
pr
i
seMi
ner
t
o
A.Makei
t
sdi
r
ectmar
ket
i
ngef
f
or
t
smor
epr
oduct
i
v
e
B.Or
gani
zeconcer
t
st
hatat
t
r
actmor
ecust
omer
s
C.Det
er
mi
net
hebestt
i
met
ohav
econcer
t
s
D.Recor
daddr
essesf
ort
hedi
r
ectmai
l
er
sf
orconcer
t
s
E.Al
l
oft
heabov
e
Answer
:
A
Sect
i
onr
ef
er
ence1:
I
TsAboutBusi
ness12.
3
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
0Pr
ov
i
dear
eal
wor
l
dappl
i
cat
i
onofbusi
nessi
nt
el
l
i
gence.
62.Ref
ert
oI
TsAboutBusi
ness12.
1—Anal
y
t
i
csHel
psFar
mer
s:
_
_
_
_
_
_
_i
samet
hodort
echni
quet
hat
hasconsi
st
ent
l
yshownsuper
i
orr
esul
t
st
ot
hoseachi
ev
edwi
t
hot
hermeans;
A.Busi
nessAnal
y
t
i
cs
B.Benchmar
ki
ng
C.ABestPr
act
i
ce
D.Onl
i
neTr
ansact
i
onPr
ocessi
ng
E.Onl
i
neAnal
y
t
i
cal
Pr
ocessi
ng
Answer
:
B
Sect
i
onr
ef
er
ence1:
I
TsAboutBusi
ness12.
1
Di
f
f
i
cul
t
y
:
Medi
um
Lear
ni
ngObj
ect
i
v
e1:
LO12.
0Pr
ov
i
dear
eal
wor
l
dappl
i
cat
i
onofbusi
nessi
nt
el
l
i
gence.
63.Ref
ert
oI
TsAboutBusi
ness12.
4—Anal
y
t
i
csHel
pst
oReduceI
nj
ur
i
est
oRugbyPl
ay
er
s:
The
Lei
cest
erTi
ger
sar
ewor
ki
ngwi
t
hI
BM t
o?
A.St
opi
nj
ur
ypr
onepl
ay
er
sf
r
om compet
i
ngi
ngames
B.Assesst
hel
i
kel
i
hoodapl
ay
erwi
l
l
geti
nj
ur
ed
C.Tai
l
orexer
ci
ser
egi
ment
odecr
easet
hel
i
kel
i
hoodofi
nj
ur
y
D.Hel
pi
nj
ur
edpl
ay
er
sr
ecov
erf
ast
er
.
E.Al
l
oft
heabov
e
Answer
:
C
Sect
i
onr
ef
er
ence1:
I
TsAboutBusi
ness12.
4
Di
f
f
i
cul
t
y
:
Medi
um
Lear
ni
ngObj
ect
i
v
e1:
LO12.
0Pr
ov
i
dear
eal
wor
l
dappl
i
cat
i
onofbusi
nessi
nt
el
l
i
gence.
64.Ref
ert
oCl
osi
ngCase—Whi
choft
hef
ol
l
owi
ngst
at
ement
si
snott
r
ueaboutSCPDsuseofPr
edPol
s
anal
y
t
i
ct
ool
s
A.Pr
edi
ct
i
v
epol
i
ci
ngal
l
owedSCPDt
omakemor
eef
f
i
ci
entuseofi
t
sr
esour
ces
B.Pr
edPol
sanal
y
t
i
csi
ndi
cat
edt
hateachpat
r
ol
carshoul
donl
yst
ayi
nonesmal
l
ar
ea
C.Pr
edi
ct
i
v
epol
i
ci
ngi
dent
i
f
i
edar
easwher
et
hepr
obabi
l
i
t
yofcr
i
mesoccur
r
i
ngwashi
gh
D.Pr
edi
ct
i
v
epol
i
ci
ngsav
edSCPDmoneybecausef
ewerar
r
est
swer
emade
E.Pr
edi
ct
i
v
epol
i
ci
ngwasi
ni
t
i
al
l
ynotanat
t
r
act
i
v
et
ool
t
ot
hepol
i
cemen
Answer
:
B
Sect
i
onr
ef
er
ence1:
Cl
osi
ngCase
Di
f
f
i
cul
t
y
:
Medi
um
Lear
ni
ngObj
ect
i
v
e1:
LO12.
0Pr
ov
i
dear
eal
wor
l
dappl
i
cat
i
onofbusi
nessi
nt
el
l
i
gence.
Quest
i
onTy
pe:Essay
65.Descr
i
bet
het
hr
eemaj
orr
ol
esofmanager
s.
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Medi
um
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
66.Expl
ai
nwhymanager
sneedI
Tsuppor
t
.
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Medi
um
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
67.Di
scusst
hei
nf
or
mat
i
ont
echnol
ogi
est
hatar
eav
ai
l
abl
et
osuppor
tmanager
s.
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Medi
um
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
68.Descr
i
bet
hephasesi
nt
hedeci
si
onmaki
ngpr
ocess.
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Medi
um
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
69.Descr
i
beOLAP,
andexpl
ai
nwhatadat
acubei
s.
Sect
i
onr
ef
er
ence1:
Busi
nessI
nt
el
l
i
genceAppl
i
cat
i
onsf
orDat
aAnal
y
si
s
Di
f
f
i
cul
t
y
:
Medi
um
Lear
ni
ngObj
ect
i
v
e1:
LO12.
3Expl
ai
nt
hev
al
uet
hatdi
f
f
er
entBIappl
i
cat
i
onspr
ov
i
det
ol
ar
geandsmal
l
busi
nesses.
70.Ex
pl
ai
ndat
ami
ni
ng,
usi
ngexampl
es.
Sect
i
onr
ef
er
ence1:
Busi
nessI
nt
el
l
i
genceAppl
i
cat
i
onsf
orDat
aAnal
y
si
s
Di
f
f
i
cul
t
y
:
Medi
um
Lear
ni
ngObj
ect
i
v
e1:
LO12.
3Expl
ai
nt
hev
al
uet
hatdi
f
f
er
entBIappl
i
cat
i
onspr
ov
i
det
ol
ar
geandsmal
l
busi
nesses.
71.Expl
ai
nhowwhat
i
fanal
y
si
si
sempl
oy
ed,
usi
ngexampl
es.
Sect
i
onr
ef
er
ence1:
Busi
nessI
nt
el
l
i
genceAppl
i
cat
i
onsf
orDat
aAnal
y
si
s
Di
f
f
i
cul
t
y
:
Medi
um
Lear
ni
ngObj
ect
i
v
e1:
LO12.
3Expl
ai
nt
hev
al
uet
hatdi
f
f
er
entBIappl
i
cat
i
onspr
ov
i
det
ol
ar
geandsmal
l
busi
nesses.
72.Expl
ai
nwhatdat
av
i
sual
i
zat
i
ont
echnol
ogi
esar
e,
usi
ngexampl
es.
Sect
i
onr
ef
er
ence1:
Busi
nessI
nt
el
l
i
genceAppl
i
cat
i
onsf
orDat
aAnal
y
si
s
Di
f
f
i
cul
t
y
:
Medi
um
Lear
ni
ngObj
ect
i
v
e1:
LO12.
3Expl
ai
nt
hev
al
uet
hatdi
f
f
er
entBIappl
i
cat
i
onspr
ov
i
det
ol
ar
geandsmal
l
busi
nesses.
73.Descr
i
behowy
ouruni
v
er
si
t
ycoul
duseadeci
si
onsuppor
tsy
st
em i
ni
t
sadmi
ssi
onspr
ocess.
Sect
i
onr
ef
er
ence1:
Busi
nessI
nt
el
l
i
genceAppl
i
cat
i
onsf
orDat
aAnal
y
si
s
Di
f
f
i
cul
t
y
:
Har
d
Lear
ni
ngObj
ect
i
v
e1:
LO12.
3Expl
ai
nt
hev
al
uet
hatdi
f
f
er
entBIappl
i
cat
i
onspr
ov
i
det
ol
ar
geandsmal
l
busi
nesses.
74.Di
scusst
hest
r
uct
ur
eofpr
obl
ems,
t
henat
ur
eofdeci
si
ons,
andt
hef
r
amewor
kf
orcomput
er
i
zed
deci
si
onanal
y
si
s.
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Medi
um
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.
75.Descr
i
behowy
ouruni
v
er
si
t
ycoul
duseageogr
aphi
cal
i
nf
or
mat
i
onsy
st
em i
ni
t
sadmi
ssi
ons
pr
ocess.Whatv
al
uecoul
dy
ouruni
v
er
si
t
ygai
nf
r
om usi
ngsuchasy
st
em?
Sect
i
onr
ef
er
ence1:
Busi
nessI
nt
el
l
i
genceAppl
i
cat
i
onsf
orDat
aAnal
y
si
s
Di
f
f
i
cul
t
y
:
Har
d
Lear
ni
ngObj
ect
i
v
e1:
LO12.
3Expl
ai
nt
hev
al
uet
hatdi
f
f
er
entBIappl
i
cat
i
onspr
ov
i
det
ol
ar
geandsmal
l
busi
nesses.
76.Specul
at
eont
hef
ut
ur
eofv
i
r
t
ual
r
eal
i
t
yappl
i
cat
i
onsi
nhi
gher(
col
l
egeanduni
v
er
si
t
y
)educat
i
on.
Descr
i
besomepossi
bl
eappl
i
cat
i
ons.
Sect
i
onr
ef
er
ence1:
Busi
nessI
nt
el
l
i
genceAppl
i
cat
i
onsf
orPr
esent
i
ngResul
t
s
Di
f
f
i
cul
t
y
:
Har
d
Lear
ni
ngObj
ect
i
v
e1:
LO12.
4Of
f
erexampl
esofhowbusi
nessandgov
er
nmentagenci
escansue
di
f
f
er
entBIappl
i
cat
i
onst
oanal
y
zedat
a.
Quest
i
onTy
pe:
Tr
ue/
Fal
se
77.TheuseofBIi
sl
i
mi
t
edt
ol
ar
gecor
por
at
i
ons.
Answer
:
Fal
se
Sect
i
onr
ef
er
ence1:
Whati
sBusi
nessI
nt
el
l
i
gence?
Di
f
f
i
cul
t
y
:
Easy
Lear
ni
ngObj
ect
i
v
e1:
LO12.
2Pr
ov
i
deexampl
esofdi
f
f
er
entway
st
hator
gani
zat
i
onsmadeuseof
busi
nessi
nt
el
l
i
gence(
BI
)
.
.
Quest
i
onTy
pe:
Mul
t
i
pl
eChoi
ce
78.Youv
est
ar
t
edani
nt
er
nshi
patt
hemaj
orhospi
t
al
i
ny
ourci
t
y
.Yourbossgav
ey
out
enmi
nut
esof
t
r
ai
ni
ngont
hedat
awar
ehouset
haty
ouhav
eaccesst
o.Thel
astt
hi
ngshet
ol
dy
ouwast
odosome
anal
y
si
sont
heVi
si
tcube.Whi
choft
hef
ol
l
owi
ngst
at
ement
si
sf
al
se?
A.Onedi
mensi
onoft
hecubei
s(
pr
obabl
y
)day
.
B.Onedi
mensi
onoft
hecubei
s(
pr
obabl
y
)t
r
eat
ment
.
C.Onedi
mensi
onoft
hecubei
s(
pr
obabl
y
)doct
or
.
D.Onedi
mensi
onoft
hecubei
s(
pr
obabl
y
)mont
h.
E.Onedi
mensi
onoft
hecubei
s(
pr
obabl
y
)pat
i
ent
.
Answer
:
D
Sect
i
onr
ef
er
ence1:
Busi
nessI
nt
el
l
i
genceAppl
i
cat
i
onsf
orDat
aAnal
y
si
s
Di
f
f
i
cul
t
y
:
Medi
um
Lear
ni
ngObj
ect
i
v
e1:
LO12.
3Expl
ai
nt
hev
al
uet
hatdi
f
f
er
entBIappl
i
cat
i
onspr
ov
i
det
ol
ar
geandsmal
l
busi
nesses.
79.Sal
l
yi
swor
ki
ngf
orheruncl
ef
ort
hesummeri
nt
hemar
ket
i
ngdepar
t
mentofPr
oct
or&Gambl
e.
Shet
el
l
sy
oushedoesdat
ami
ni
ngal
l
dayl
ong.Whi
choft
hef
ol
l
owi
ngst
at
ement
si
sf
al
se?
A.Dat
ami
ni
ngcanbeusedt
opr
ov
eassumpt
i
ons.
B.Dat
ami
ni
ngi
susedt
oi
dent
i
f
yunknownpat
t
er
ns.
C.Dat
ami
ni
ngcanexpl
ai
nwhyt
hi
ngshappened.
D.Dat
ami
ni
ngcanpr
edi
ctwhatwi
l
l
happen.
E.Dat
ami
ni
ngcanbeusedt
oi
dent
i
f
ycust
omer
s.
Answer
:
E
Sect
i
onr
ef
er
ence1:
Busi
nessI
nt
el
l
i
genceAppl
i
cat
i
onsf
orDat
aAnal
y
si
s
Di
f
f
i
cul
t
y
:
Medi
um
Lear
ni
ngObj
ect
i
v
e1:
LO12.
3Expl
ai
nt
hev
al
uet
hatdi
f
f
er
entBIappl
i
cat
i
onspr
ov
i
det
ol
ar
geandsmal
l
busi
nesses.
80.Shawni
sdoi
ngsomebudget
i
ngf
orhi
snewst
ar
t
upbusi
ness.Hehasdev
el
opedabudgeti
nExcel
usi
ngf
or
mul
as,
ashewast
aughtt
odoi
ncol
l
ege.Whi
choft
hef
ol
l
owi
ngst
at
ement
si
st
r
ue?
A.I
fShawnchangesoneofhi
sassumpt
i
ons,
Excel
wi
l
l
aut
omat
i
cal
l
yr
ecal
cul
at
et
hebudgetnumber
s.
B.Shawnwoul
dusesensi
t
i
v
i
t
yanal
y
si
st
ocheckt
hei
mpactofchangi
nghi
spr
i
ce.
C.Shawnwoul
duser
ol
l
upt
or
ev
i
ewhi
ssummar
ynumber
s.
D.Shawnwoul
dusewhat
i
fanal
y
si
st
ocheckt
hei
mpactofchangi
nghi
spr
i
ceandt
hecommi
ssi
onhe
pay
shi
ssal
espeopl
e.
E.Shawnwoul
dusegoal
seeki
nganal
y
si
st
oexami
net
hei
mpactofchangi
nghi
sf
or
ecastofuni
t
ssol
d.
Answer
:
A
Sect
i
onr
ef
er
ence1:
Busi
nessI
nt
el
l
i
genceAppl
i
cat
i
onsf
orDat
aAnal
y
si
s
Di
f
f
i
cul
t
y
:
Medi
um
Lear
ni
ngObj
ect
i
v
e1:
LO12.
3Expl
ai
nt
hev
al
uet
hatdi
f
f
er
entBIappl
i
cat
i
onspr
ov
i
det
ol
ar
geandsmal
l
busi
nesses.
81.Amandai
swor
ki
ngf
ort
heCEOofasmal
l
company
.Heaskshert
odev
el
opadashboar
d.Amanda
st
ar
t
st
hi
nki
ngaboutt
hequest
i
onssheneedst
oask.Whi
choft
hef
ol
l
owi
ngquest
i
onsi
snoton
Amandasl
i
st
?
A.Howmanyl
ev
el
sdoy
ouwi
sht
odr
i
l
l
down?
B.Whatar
ey
ourkeyper
f
or
mancei
ndi
cat
or
s?
C.Doy
ouneedr
eal
t
i
medat
a?
D.Doy
ouwantgr
aphsandchar
t
sort
ext
?
E.Shoul
di
tr
unony
ouri
Phone?
Answer
:
C
Sect
i
onr
ef
er
ence1:
Busi
nessI
nt
el
l
i
genceAppl
i
cat
i
onsf
orPr
esent
i
ngResul
t
s
Di
f
f
i
cul
t
y
:
Medi
um
Lear
ni
ngObj
ect
i
v
e1:
LO12.
4Of
f
erexampl
esofhowbusi
nessandgov
er
nmentagenci
escansue
di
f
f
er
entBIappl
i
cat
i
onst
oanal
y
zedat
a.
82.El
enai
st
r
y
i
ngt
odeci
dewhet
hersheshoul
dexpandheri
cecr
eam shopt
oabi
ggerspace.She
deci
dest
obev
er
ymet
hodi
cal
abouti
tandf
ol
l
owt
hephasesoft
hedeci
si
onmaki
ngpr
ocessshe
l
ear
nedi
ncol
l
ege.Whi
choft
hef
ol
l
owi
ngst
at
ement
si
st
r
ue?
A.Dur
i
ngt
hei
nt
el
l
i
gencephr
ase,
El
enawi
l
l
bui
l
damodel
usi
ngassumpt
i
onsaboutt
hebusi
ness.
B.Dur
i
ngt
hedesi
gnphr
ase,
El
enawi
l
l
def
i
net
heoppor
t
uni
t
y
.
C.Dur
i
ngt
hechoi
cephase,
El
enawi
l
l
l
ayoutheropt
i
ons.
D.Dur
i
ngt
hei
mpl
ement
at
i
onphase,
El
enawi
l
l
i
mpl
ementt
woofhersol
ut
i
ons.
E.El
enawi
l
l
uset
estdat
at
ov
al
i
dat
ehermodel
.
Answer
:
E
Sect
i
onr
ef
er
ence1:
Manager
sandDeci
si
onMaki
ng
Di
f
f
i
cul
t
y
:
Medi
um
Lear
ni
ngObj
ect
i
v
e1:
LO12.
1Expl
ai
ndi
f
f
er
entway
si
nwhi
chI
Tsuppor
t
sdeci
si
onmaki
ng.