March 1, 2022
Gabriel Escalante
1672 Flagler Manor Cir
West Palm Beach Florida, 33411
Dear Gabriel,
We are pleased to confirm our offer of employment with SYKESHome. We believe that you will find working with
us to be both professionally challenging and fulfilling. The following outlines the details of your compensation and
benefits:
Start Date:
Title:
March 30, 2022
Customer Service Agent I
All times are listed in the Mountain Time zone so be sure to convert to your time zone. Google can help.
Training Schedule:
New Employee Orientation (first day of work)
March 30th - March 31st
Wednesday and Thursday
7:00 am - 11:00 am OR
12:00 pm - 4:00 pm
Monday, April 4th, 1.5-hour increments for equipment set up from 8 am - 4 pm
On the Job Training:
4/5/22 - 4/15/22
Monday-Friday
10:00am-6:30pm MST
Shift Information:
Availability 6am-6pm MST / Days off Tues Sat
Scheduled to work on Peak day Sunday April 17th and Monday April 18th 2022
Rate per Hour:
$14 or your applicable minimum wage, whichever is greater.
Pre-Employment:
Please note that this offer is contingent upon your successful completion of our hiring
process. This includes your satisfactory completion of any new paperwork requirements
and an up-to-date background check (including credit check, fingerprinting, and/or drug
test, where applicable for your new program).
Benefits:
The Company offers a fringe benefits program, which includes limited medical and
dental insurance plans and a 401(k) savings plan. You will receive additional details
about our benefits program when you begin your employment with us. Please be aware
that the benefits program is subject to modification at our discretion. (Note: Residents
SYKES Enterprises, Inc. Proprietary and Confidential
12/12/2013
of New Hampshire are not eligible for this plan. Benefits may vary by state. Please
review our benefit guide for more information.)
Hours of Work:
Your hours of work on a daily or weekly basis are not fixed or guaranteed and are
subject to the demands of SYKES customers. You should expect to experience even
sudden reductions in the hours to be worked on a given shift and in the frequency of
shifts from time to time. You agree that such changes to your hours of work, even
where they are implemented without advance notice to you, will be consistent with the
terms of this employment offer letter. You are agreeing to a 6 month commitment with
Intuit and understand that not meeting this commitment could result in being ineligible
for rehire with SYKESHome.
By accepting this offer, you represent and warrant that you are not a party to any employment, confidentiality,
non-compete, non-solicitation or similar agreement that would in any way be breached by your employment with
the Company. As a matter of policy, we are required to state that nothing in this letter implies an employment
contract. The Company employs all employees on an at-will basis.
Sincerely,
The Talent Acquisition Team
SYKES Home
SYKES Enterprises, Inc. Proprietary and Confidential
12/12/2013