04/06/2022, 17:30
Problem Solving Methods | Steps, Process, Examples
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Problem Solving Methods | Steps,
Process, Examples
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What is problem-solving?
→ Problem Solving Methods are various methods used to solve the problem.
→ A Problem is an undesirable event or In other words, “Any Gap between what is expected
and what is obtained”.
→ Any effort to reduce this gap between what is expected and what is obtained is called
“Problem Solving”.
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Problem Solving Methods | Steps, Process, Examples
→ The most important two things are related to all problems: 1. Goal and 2. Barriers
[1] Goal:
→ It can be anything that we want to achieve or we want to be.
→ Let's take one example to understand this thing. If I am hungry then my goal is to eat
something.
→ If I am Managing Director of a company then my target is to increase profit this is the
main goal and further, it is subdivided into many sub-goals to achieve the main target.
[2] Barriers:
→ If there is no barrier to achieve the goal then it is not an issue. The barrier prevents the
achievement of the goal.
→ Let's take the above example to understand this thing. In the first case, my target is to eat
something but I have no food at my home so this is a barrier. To remove this barrier I have
to go to the shop or market to purchase some food hence this is solved.
→ In the second case, There are many barriers that prevent achieving the main goal to
increase profit. So after identify and remove the barrier we can achieve the target.
What is Problem Solving Skills?
⇢ Creativity
⇢ Team Work
⇢ Research & Analysis
⇢ Intelligence
⇢ Risk Management (Risk Based Thinking)
⇢ Decision Making
⇢ Active listening
⇢ Communication
What are the 5 steps problem-solving methods?
1. Identify
2. Analyze
3. Find out the Solution
4. Implement the Solution
5. Monitoring, Analysis, and Evaluation of Solution
Types of Problem Solving:
1. Correction
2. Corrective Action
3. Prevention
4. Preventive Action
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Problem Solving Methods | Steps, Process, Examples
[1] Correction:
→ In a simple word "Correction is like first-aid," Correction is the instant action that is taken
to correct the nonconformity or to reduce the impact of nonconformity.
[2]. Corrective Action:
→ Corrective actions are steps that are taken to remove the causes of an existing
nonconformity or undesirable situation or event.
[3]. Prevention:
→
Prevention is to eliminate the causes of potential nonconformities or potential situations
that are responsible for an undesirable situation or event.
[4]. Preventive Action:
→ Preventive actions are steps that are taken to remove the causes of potential
nonconformities or potential situations that are undesirable.
Problem Solving Methods:
1. PDCA - Cycle
2. DMAIC Method
3. 8D Method
4. A3 Method
[1] PDCA - Cycle:
→ PDCA (plan-do-check-act) cycle is also called the Daming Cycle or Daming Wheel.
→ While PDSA (plan–do–study–act) is called the Shewhart Cycle.
→ PDCA (plan-do-check-act) is a repetitive four-stage model for Continuous Improvement
in business or process management.
→ PDCA Cycle is implemented within:
⇢ Product Lifecycle Management,
⇢ Project Management,
⇢ Human Resource Management (HRM),
⇢ Supply Chain Management (SCM) and many other areas of business.
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Problem Solving Methods | Steps, Process, Examples
→ PDCA Cycle refers to :
⇢ P = Plan = Make Plan for any Project
⇢ D = Do = Carry out the Plan
⇢ C = Check = Summarize the Result
⇢ A = Act = Determine wat changes to be made
[2] DMAIC Method:
→ DMAIC Methodology is a quality strategy used to improve processes.
→ In general, DMAIC can be implemented as a standalone Quality Improvement procedure
or as part of other process improvements.
→ It is an integral part of a Six Sigma Initiative.
→ DMAIC Methodology refers to :
⇢ D = Define
⇢ M = Measure
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⇢ A = Analyse
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Problem Solving Methods | Steps, Process, Examples
⇢ I = Improve
⇢ C = Control
[3] 8D Method:
→ 8D Methodology is widely used by Ford Motors and its suppliers.
→ This methodology was developed by ford motors and widely used by many
manufacturing industries.
→ Eight Steps or 8 Disciplines of 8D Methodology are mentioned below.
1. Create Team & Collect Information
2. Describe the_Problem
3. Interim Containment Actions
4. Root Cause Analysis
5. Define the possible corrective actions
6. Implement corrective actions
7. Define actions to avoid recurrence
8. Congratulate the Team
[4] A3 Method:
→ It is widely used by Toyota Motors and its suppliers.
→ Eight Steps of A3 Methodology
are mentioned
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Problem Solving Methods | Steps, Process, Examples
1. Clarify the issue
2. Break down the issue
3. Set the Target
4. Analyze the root cause
5. Develop countermeasure
6. See Countermeasure
7. Evaluate results & Processes
8. Standardize Success
Comparison of Various Methods:
→ Here in the below picture, you can easily find the comparison of various methods like
PDCA, DMAIC, 8D, and A3.
👉 Also Read:
1. 5S Methodology
2. Kaizen | Continuous Improvement | Explained with Examples
3. 7 QC Tools for Process Improvement
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Problem Solving Methods | Steps, Process, Examples
➨ Lean Manufacturing
➨ ISO 9001:2015 & IATF 16949:2016
➨ 7 QC Tools
➨ MSA, FMEA, PPAP, APQP, SPC
➨ Six Sigma & Lean Six Sigma
➨ QA & QC Topics
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25 Comments
Unknown
January 27, 2020 at 12:50 AM
Great article. I would add a 5th type of solution as it is a key element of reducing the impact
of the issue - that being containment. Whilst it is by no means the long term solution but
may take the form of short-term interim solutions with a minimum additional spend or
resource required - such as a quality wall or reinspection and rework of potentially affected
items.
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Nikunj Bhoraniya 
February 4, 2020 at 9:50 PM
Thank you for your valuable input
Unknown
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February 24, 2020 at 7:04 PM
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Problem Solving Methods | Steps, Process, Examples
well explained.love it
Reply
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Nikunj Bhoraniya 
March 1, 2020 at 10:33 AM
Thank you
Vrishali
May 30, 2021 at 10:14 AM
Please add 3L5Y tool which is also majorly used for problem resolution .
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Nikunj Bhoraniya 
June 4, 2021 at 9:57 PM
Thanks for your suggestion we will do needful.
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Anonymous
May 5, 2022 at 9:04 AM
3L5Y helps in deep 5why analysis: specific - detection - systemic
[noeradjip@gmail.com]
Yisus.Blogg
September 11, 2021 at 6:51 PM
Great page!, please add 3L5Y tool. actualy is majorly used in manufacturing process
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Nikunj Bhoraniya 
September 19, 2021 at 11:36 AM
Thank you for your feedback we will work on that.
raj
October 3, 2021 at 11:57 AM
Nicely explained. Easy to understand
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Nikunj Bhoraniya 
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Thanks for your kind word!!!
https://www.nikunjbhoraniya.com/2018/11/problem-solving-methods.html?m=1
November 13, 2021 at 8:48 PM
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Problem Solving Methods | Steps, Process, Examples
Angel Benitez
October 16, 2021 at 6:56 PM
Very useful and well explained information, only one detail, is Deming Cycle like
his creator William Edwards Deming.
I love your site!
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Nikunj Bhoraniya 
November 13, 2021 at 8:48 PM
Thanks for your feedback and kind words!!!
Unknown
November 29, 2021 at 3:52 PM
Great post. Its very important for learning.
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Nikunj Bhoraniya 
December 18, 2021 at 10:08 AM
Thanks for your kind feedback
Beerappa
December 11, 2021 at 3:17 AM
Hi Nikunj,
Where do you get these Materials please? Really these are easy to understand and you are
doing a great job.hatsoff to you.
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Nikunj Bhoraniya 
December 18, 2021 at 10:08 AM
Thanks for your kind words!!!
Beerappa
December 11, 2021 at 3:19 AM
Hi Nikunj
Where do you get these materials please ? These are easy to understand, you are doing
really great job. Keep it up.
Reply
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Problem Solving Methods | Steps, Process, Examples
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Nikunj Bhoraniya 
December 18, 2021 at 10:08 AM
Thanks for your kind words!!!
Unknown
December 23, 2021 at 10:08 AM
Any chance to provide your pdf google cloud library?
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Nikunj Bhoraniya 
December 28, 2021 at 8:02 PM
As of now we are working on that we will share further details
Unknown
January 2, 2022 at 3:43 PM
Dear Sir,
It is great work you are doing especially for young Engineers, who strive to have strong
industrial foundation in the beginning.
Also, this is helping in great extent for individuals who strive to train their down the line
team.
This is great initiative from your side in line with "Atmanirbar".
Wishing you and your entire Team Happy New Year, young India expects further more from
you.
Reply
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Nikunj Bhoraniya 
January 9, 2022 at 9:30 AM
Thank you very mech for your kind words for us. This energy motivates to our team.
Once again thank you very much for your time and sharing valuable feedback!!!
Unknown
January 15, 2022 at 1:24 AM
This is very helpful information, through this our industrial knowledge is increasing and
specially for who loves to provide precised output for customer satisfaction.
Reply
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Nikunj Bhoraniya 
January 21, 2022 at 3:12 PM
Thank you very much for your kind words!!!
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