PRINCIPLES OF ADVERTISING & IMC PART ONE : HOW BRANDS ARE BUILT v Using Advertising and Promotion to Build Brands v IMC Partners and Industry Organisation v Brands and Stakeholder Relationships PART TWO : BASIC MC STRATEGIES FOR BUILDING BRANDS v How Brand Communication Works v Consumer Response v IMC Planning v Developing Strategies and Tactics v Segmenting and Targeting v Data-Driven Communication PART THREE : CREATING, SENDING, AND RECEIVING BRAND MESSAGES v Creative Message Strategies v Message Execution v Media Characteristics v The Internet and Interactivity v Advertising and IMC Media Planning PART FOUR : THE MARKETING COMMUNICATION FUNCTIONS v Consumer Sales Promotion and Packaging v Channel Marketing: Trade Promotion and Co-Marketing v Personal Selling v Public Relations and Brand Publicity v Direct Marketing : The Dialogue Builder v Experimential Contact : Events, Sponsorships, and Customer Service PART FIVE : THE BIG PICTURE v Social, Ethical and Legal Issues v International Marketing Communication v Measurement, Evaluation, and Effectiveness