Monitoring and Troubleshooting
Mobile Networks
Ericsson RAN Analyzer
(DAY 1)
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
TABLE OF CONTENTS
COURSE CONTENT (30h)
– DAY 1 (6h)
 ERA environment (1H)
 Installation of the solution (3H)
 OSS Data Gateway configuration (2H)
– DAY 2 (6h)
 Trace Processing Server & ERA configuration (2H)
 Ericsson RAN Analyzer basic functionalities (4H)
– DAY 3-4 (13h)
 Generic troubleshooting use cases (4H)
 GSM and UMTS specific troubleshooting use cases (4H)
 LTE specific troubleshooting use cases (4H)
– DAY 5 (5h)
 ERA advanced usage (3H)
 Self-Assessment (1H)
 Practice and Doubts (1H)
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
TABLE OF CONTENTS
DAY 1 – PART 1
– Introduction.
> ERA Benefits and Architecture.
– Installation.
>
>
>
>
>
PBO Data Server,
OSS Data Gateway,
Admin Portal,
TPS,
ERA.
Troubleshooting
Radio KPIs
Monitoring
Audit
Use Cases
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
Configuration
Introduction
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
Introduction Chapter
Objectives
› After this chapter the participant will be able to:
1.
Indicate the ERA environment:
1.1
1.2
Indicate benefits,
Discuss the architecture.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
BNET OSS portfolio
Domain Network Management
› The BNET OSS portfolio is divided into three main
categories:
Plan
Build
Optimize
Provision
service &
Activate
Assure
Service
Quality
Service & Resource
Inventory Mgmt
Frequency OptimizerEFO Cell OptimizerECO
xParameters
Capacity Planner-ECP
SON-OM
RAN Analyzer
Configuration ManagerERCM
Service Order
Management
OSS Navigator
ENIQ Events
ENIQ Statistics
OSS-RC
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
Service
Activation
Resource Order
Management
Trouble Management
Resource
Activation
Fault Management
IP Transport NMS
PBO portfolio
› Ericsson Plan Build Optimize products provide the tools:
– to match capacity to demand,
– reconfigure and rearrange to optimize the network,
– and speed network design and rollout to benefit from new
market opportunities.
Plan
Build
Optimize
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
• Ericsson Cell Optimizer
• Ericsson Frequency Optimizer
• Ericsson Capacity Planner
• Ericsson Configuration Manager
• SON Optimization Manager
• Ericsson RAN Analyzer
Growing complexity
network management
› The difficulty to monitor and analyze the performance and
configuration of mobile networks has increased:
– More Technologies,
– More Network Settings,
– More Interactions,
– More Vendors,
– More Layers,
– More Features,
– More KPIs.
LTE
WCDMA
GSM
› How to efficiently monitor and analyze
network performance and configuration and identify the
root cause of network problems?
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
What do operators
want?
› Better performance…
@t lower cost!
– How to achieve?
› One Integrated solution: reduce number of software
trainings.
› Automated processes: avoids engineers to perform those
tasks.
› For all vendors & all technologies.
› That manages all different kinds of data, helping engineers to
efficiently troubleshoot networks.
› With High Usability (Simple to learn & use),
› Quick reaction to incidents because automated tasks.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
Value proposition
› ERA achieves an OPEX reduction by offering:
– Single, centralized solution for all vendors, technologies
and data,
– Automated data collection and processing,
– Automated root cause analysis & cure suggestion.
Analysis &
Optimization
OPEX
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
Value proposition
› ERA increases Troubleshooting QoS by offering:
– Faster reaction to incidences,
– Best standard practices widely applied,
– Better performance due to intelligent automatic
analysis.
QoS
Analysis &
Optimization
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
RAN ANALYZER
REMARKABLE Facts
› An innovative multi-vendor and multi-technology
performance management solution:
– OPEX rationalization,
– Increased customer loyalty by offering streamline performance of
engineering processes.
– Assure Higher Quality of Service levels and faster response times.
Multi-technology
Multi-vendor
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
RAN ANALYZER
REMARKABLE Facts
› Intelligent data cross-correlation analysis:
– Between Performance, Configuration, OSS alarms and Traces
(network events).
– Detect current and upcoming problems in real time.
– Diagnose the root causes for these problems.
– Automatically suggest a cure for them.
– Automates the continuous execution of advanced analyses.
Fast development
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
RAN ANALYZER
REMARKABLE Facts
› Fully integrated with the operator’s data warehouse
landscape:
– OSS based.
– Monitors current and historic network information.
– Running a set of intelligent analyses that embed performance and
troubleshooting engineering know-how.
– Pointing out detected problems and symptoms of upcoming
problems.
OSS-based
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
Key messages
Multi-technology
Multi-vendor
OSS-based
Fast development
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
ERICSSON RAN ANALYZER
EDOS-DP
› EDOS-DP is a Service Delivery Platform to maximize
efficiencies when delivering NDO services. EDOS-DP is
the new E2E tools platform developed by BUGS/SDT.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
EDOS-DP
› EDOS-DP Consolidates existing in-house products and
technologies on a common mediation to increase efficiency
and scope of BUGS service delivery.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
ERICSSON RAN ANALYZER
EDOS-DP
› Where? EDOS-DP can be deployed in Ericsson global
data centers with some data collection components
deployed in customer’s network. In exceptional cases
deployments could be done in local or regional
datacenters.
› For Whom? EDOS-DP can be used by Ericsson
engineers to deliver NDO and MS projects. Selected
modules of EDOS-DP are offered to end customers in a
SaaS subscription model.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
EDOS-DP
› Arquitecture:
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
What does ERA MODULE
offer?
› ERA workflow:
Automated
solution
Optimize
› ERA offers:
– Multi-vendor and multi-technology Self-Healing solution.
– Allows operators to streamline network troubleshooting processes.
– Ensures QoS levels and response times.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
ERICSSON RAN ANALYZER
INTERNAL Modules
› Two modules into a single SW platform used as a single
integrated solution or standalone.
Troubleshooting
and Performance
Analysis
RAN Analyzer TS
Geo-location
analysis &
reporting. Trace
Processing
Server.
RAN Analyzer TPS
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
Ericsson RAN Analyzer
Integrated & Automated
Smart Analysis Feature
Multi-technology &
Multivendor Engineering
Solution
• Correlation of all kinds of data
• Detection of current and upcoming
problems
Intelligent Diagnosis
• Most Probable root causes
• Problem & cause prioritization
Guided Optimization
• Cure Suggestion
• Embedded engineering Know-how
• Instructions to follow
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
Getting SMART!
› Smart Analysis Engine for Automated execution of
advanced data correlation and analysis.
Visualize
Dashboards for fast tracking of
the network health.
Resolve
Categorized list of corrective
actions to perform.
Management
RAN Analyzer
Guided optimization of
problematic cells with the
most probable causes.
Smart
Analysis
Operations
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
Optimization
Ericsson RAN Analyzer
USE CASES
› Automated performance monitoring to detect underperforming sectors and Worst-offenders.
› Automated troubleshooting to determine the actions to
solve the detected problems.
› Advanced early warning activities to detect upcoming
problems and carry out pre-emptive actions to avoid
explicit service degradation.
› Detection of Coverage holes and traffic hotspots for
placement of new sites in network planning (geo-location
capabilitites).
› Driveless tunning.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
Ericsson RAN Analyzer
USE CASES
• Automated performance monitoring to
detect under-performing sectors.
• Automated troubleshooting to determine
the actions to solve the detected
problems.
• Advanced early warning activities to
detect upcoming problems and carry out
pre-emptive actions to avoid explicit
service degradation.
User
Terminal
• Detection of Coverage holes and traffic
hotspots for placement of new sites.
Service
Radio
Network
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
RAN Analyzer TS
summary of features
ERA troubleshooting can be used:
› To detect the root cause of a problem
by checking the OSS Alarms, which
show nodes hardware problems. Delta
checks to analyze the network
evolution. And Parameter Consistency
Checks and User Alarms to detect
parameters not aligned with a set of
custom values.
› KPI reports showing Worst Offenders.
› Network configuration reports with a
historical tracking and distribution of
configuration values of the network.
› Swapped sectors; so harmful to the
performance of a mobile network, that
planning and optimization of those
sectors could be useless or even
pernicious to the network performance.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
RAN Analyzer TS
summary of features
ERA provides analysis capabilities:
› KPI reporting on charts and graphs.
› KPIs historical trend and values.
› KPIs can be aggregated on different
time levels like hourly, daily, weekly
…etc.
› In case the proper input was available,
Propagation Related KPIs can be
checked as well.
› Time evolution performance can be
evaluated on the Performance Delta
Reports.
› Ericsson RAN Analyzer is also able to
display the correlation between two
different KPIs on a single chart.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
RAN Analyzer Geo
summary of features
› Using TPS, traces are processed to
generate geo-located data:
– Number of Termination Events
shows where do Soft Handovers or
Drops occur.
– Radio Frequency related plots.
– User throughput plots.
– Virtual drive maps are generated
for single cells.
– Traffic maps with the specific kind
of traffic handled in a certain area.
› The Drill down troubleshooting
functionality allows us to track each of
the messages of a certain call and
display them on the map.
› Geo-located events visualization
related to the traces can be also done.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
RAN Analyzer Geo
summary of features
Some traces output reports are:
› The analysis of the calls in chart and
table views, aggregating by traffic class,
UE type… among others.
› Statistical analysis restricted to only the
problematic calls (block calls, drop calls,
etc.).
› User throughput as part of the call
analysis.
› Top N IMSIs or top N cells which are
facing the main problems.
› Smartphone Audit basically showing the
performance depending on the model of
the users´ devices (IMEI).
› VIP tracing of an IMSI or IMEI to show
the information of a specific user. All the
calls considered for getting the statistics,
either they are problematic or not.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
RAN Analyzer CA
summary of features
› Geographic information system (GIS):
displaying on a map the sectors along
with PM and traces information.
› The scheduler where automatic tasks
can be set is integrated.
› Input data validator which reports
possible missing data in the input files.
› Possibility to create and modify custom
groups of sectors, removing from the
analysis ...
› Query Builder to create custom reports
by directly querying the project
database.
› The sub-product ODG is a mediation
layer which converts the input data into
a standard database.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
Ericsson RAN Analyzer
use cases review
› RF Coverage Validation.
› Input Data and Parameter Audit.
› Capacity Audit.
› Smartphone Audit.
› Drive Less Tuning.
› Fingerprint.
› LTE troubleshooting module.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
RAN Analyzer
Solution Architecture
Call traces
RAN Analyzer
TS & GEO
Trace Proccesing
Server
Adapter
Call traces
OSS
Trace
db
Scheduler
Conf. Manager
CM
PM
FM
OSS Data Gateway
Adapter
xParameters
Freq. Optimizer
Cell Optimizer
Optimi
db
Scheduler
Implementation Server
Scheduler
Capacity Planner
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
Optimi
db
CM
PM
FM
Operator
database
Operator
File
Server
ERICSSON RAN ANALYZER
ERA STATE OF THE art
› RAN Analyzer (ERA) – EDOS-DP 16.1 SW Release 16.1:
–
–
–
–
–
–
–
–
–
–
Support of Ericsson LTE L16A version (TS module)
Support of Ericsson 3G W15B version (TS module)
Support of Ericsson LTE L16B version (GEO module)
Support of Ericsson LTE CTR streams (GEO module) (*)
Support of Huawei LTE NBI flat format CM data (TS module)
Propagation delay information from PM data for Huawei 3G (TS module)
Missing neighbour analysis from PM data for Huawei 3G (TS module)
Query builder sample queries for 2G & 3G neighbor audit (TS module)
Some KPIs definition improvements for Nokia & ALU LTE (TS module)
….
› EDOS – DP Portal:
https://ericoll.internal.ericsson.com/sites/SDPT/default.aspx#300
› ERA Portal:
http://toolsportal.internal.ericsson.com/index.php?option=com_k2&
view=item&id=532&Itemid=0
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
INTRODUCTION CHAPTER
Summary
The students should now be able to:
1.
Indicate the ERA environment
1.1
Indicate benefits
1.2
Discuss the architecture
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
INSTALLATION
PROCEDURE
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
INSTALLATION Chapter
objectives
› After this chapter the participant will be able to:
2.
Install the solution:
2.1
2.2
List the software requirements.
Clarify the installation
(PBO data server,
OSS Data Gateway,
Admin Portal,
Trace Processing Server,
ERA).
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
INSTALLATION
Software Requirements
› The following software is required for this training:
SW
License required
PBO Database Server
No
OSS Data Gateway
Yes
Administrator Portal
No
Trace Processing Server
Yes
Ericsson RAN Analyzer
Yes
› It can be downloaded from https://swgateway.ericsson.net/
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
INSTALLATION
WINDOWS Settings
› The ’User Account Control Settings’ must be set to ’Never
Notify’ before installing the software
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
INSTALLATION
General Settings
› For Windows Vista and Windows 7, it is suggested to run
the installer as Administrator to insure correct installation
of the different products.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
INSTALLATION
General Settings
› Make sure that the user group that will be accessing
the EDOS tools is granted “Full control” to the
installation folders.
– For instance: C:\Program Files (x86)\Ericsson
– For instance: C:\Program Files\Ericsson
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
INSTALLATION
PBO Database Server
› PBO Database Server is the common database module shared among all
solutions. Basically a MySQL server.
› PBO Database Server is mandatory to be installed previously to OSS Data
Gateway, Ericsson RAN Analyzer or Trace Processing Server.
› Does not require any license.
› Execute the PBO Database Server_*.exe file and follow the provided
instructions by the installer. If the SW version is GPL instead of OEM (client),
be aware that it may be required to comply with specific restrictions as non
installing it on customers’ computers.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
INSTALLATION
PBO Database Server
› Accept the end user license agreement and click on Next.
› Select the destination location if any customization is required and click
on Next.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
INSTALLATION
PBO Database Server
› Check that PBO Database Server will be installed as a service. Check
that the space available is enough for installation and click on Next.
› Select a port for PBO Database Server service (3306 is the default and
suggested one).
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
INSTALLATION
PBO Database Server
› PBO Database Server will be running by default as a
service. It can be launched/stopped:
– As a service (preferred option):
› Through the OSS Task Manager in the icon area. In case it is not active, it can
be activated in the Ericsson folder in Start menu. This software is installed with
OSS Data Gateway and Trace Processing Server.
- OSS Task Manager  Right Button  PBO Database Server Service  Start
› Through task manager (Ctrl+Shift+Esc) in Services Tab.
– Manually: through the PBO Database Server shortcuts located in the Menu.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
Database utilities
dbvisualizer free
› Supports MySQL database.
› Apply the following settings to
connect:
– Use PBO Data Base Server default
user/pass: tarsys
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
Database utilities
dbvisualizer free
› Check a table:
– Check table <mytable>
› Repair a table:
– Repair table <mytable>
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
Database utilities
PBO - mysqldump
› Mysqldump.exe can be used from
Command Line.
› Performs a database dump into a
text file that can be read to restore
a database.
› Default location: bin folder in
xSQL path.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
Mysql files and logs
PBO init files
› Ini files contain the settings for
MySQL startup.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
INSTALLATION
OSS Data GATEWAY (ODG)
› OSS Data Gateway is the automatic collector of configuration and performance
counters and is deployed by an automated installer.
– Execute the installer “OSS Data Gateway_*.exe”
– The user will be prompted to agree with the license, to select the destination folder, and the
features to be installed. Click on Next.
– At the end of the installation, the installer will ask for services to be activated. Select only to
Launch OSS Task Manager tray icon.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
INTALLATION
OSS Data GATEWAY (ODG)
› In order to get a valid license it is needed to provide the
fingerprint to the license system:
– Click on the OSS Task Manager in the tray area.
– Click on ODG Service / Start. The service won’t start if the license was not set up.
– Click on ODG Service / Request License:
› An email will be pre-loaded with the machine fingerprint. Use that fingerprint o obtain a
license file in http://tinyurl.com/aq4oqzv
› If your machine doesn’t have email software, you can find the fingerprint under:
32bits-> C:\Program Files (x86)\Ericsson\OSS Data Gateway\LicenseRequestInstructions.txt
64bits-> C:\Program Files (x86)\Ericsson\OSS Data Gateway\LicenseRequestInstructions.txt
– You will receive a license file (OSS Data Gateway-xxxxxxxxx.lic) by email:
› Click on ODG Service / Install License to install it.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
INTALLATION
OSS Data GATEWAY (ODG)
› In order to get a valid license it is needed to provide the
fingerprint to the license system:
– Click on the OSS Task Manager in the tray area.
– Click on ODG Service / Start. The service won’t start if the license was not
set up.
– Click on ODG Service / Request License:
› An email will be pre-loaded with the machine fingerprint. If your machine doesn’t
have email software, you copy using “Copy to clipboard”.
› To request the license:
http://toolsportal.internal.ericsson.com/adp_portal/order/order.html
– You will receive a license file (OSS Data Gateway-xxxxxxxxx.lic) by email:
› Click on ODG Service / Install License to install it.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
INTALLATION
OSS Data GATEWAY (ODG)
› In http://tinyurl.com/aq4oqzv you can find a RAN
Operations Support Desk web page.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
INSTALLATION
OSS Data GATEWAY (ODG)
› ODG service start-up:
– Click on OSS Task Manager Icon in the tray area:
› PBO Database Server Service > Start.
› ODG Service > Start.
› Now ODG Service should be running and the scheduled tasks (if any)
should being executed.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
Odg INSTALLATION
Java memory
› Depending on the requirements, it may be required a
higher memory heap for Java process:
– Stop ODG Service.
– Run as Administrator:
<Installation Folder>\OSS Data Gateway\OSSDataGateway_Service_Uninstall.bat.
– Edit:
<Installation Folder>\OSS Data Gateway\OSSDataGateway_Service_Install.bat
› Modify: “--JvmMx=3300” by “--JvmMx=5000”
– Run as Administrator:
<Installation Folder>\OSS Data Gateway\OSSDataGateway_Service_Install.bat
› Note that if the OS is 32 bits the maximum value of
JvmMx should be limited to 1600.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
Odg INSTALLATION
PM parallel
› The amount of parallel processes that will handle the PM
data, along with the memory heap used by each of them
can also be configured.
› These settings are set in the file parallel.properties
located in: .\OSS Data Gateway\OSS Data Gateway\configuration.
› The available settings are:
– Parallel.Enabled  To enable/disable the PM parallelization.
– Parallel.MaxProcessors  Max. # of parallel processes.
– Parallel.MaxProcessorHeap  Max. size of the memory heap for each
parallel process in ODG – 32 bits.
– Parallel.MaxProcessorHeap64  Max. size of the memory heap for each
parallel process in ODG – 64 bits.
› MaxProcessors x MaxProcessorHeap should be lower than
the amount of RAM of the server.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
INSTALLATION
ADMINISTRATION PORTAL
› Administrator Portal Module:
– It is the interface to configure the ODG Service.
– It contains a web-server that can be linked to the ODG
Service.
– This module does not require any license.
› Installation:
– Execute the Administrator Portal_*.exe file and follow the provided
instructions by the installer.
– Once the solution has been installed,
a service named “Administrator Portal”
will appear in the OSS Task Manager.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
INSTALLATION
ADMINISTRATION PORTAL
› Administrator Portal Access:
– Ensure Administrator Portal service is started from OSS Task
Manager taskbar icon.
– Open a web-browser (Firefox/Chrome supported).
– Connect to http://localhost/portal or http://127.0.0.1
› User: Administrator
› Pass: optimi
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
Administrator Portal
interactions
› Administrator Portal vs. TPS:
– OSS Task Manager manages both services.
– Both services listen to the 8080 port, OSS can
co-exist with a TPS because Administrator Portal
of ODG runs over a different Tomcat 6.0 and is
hosted in a different port (80).setup.
– Stop TPS to run Administrator Portal and vice versa.
› SKYPE vs. Administrator Portal:
– If Skype usually uses the same port
than Administrator Portal.
– Change the port used by Skype or
close it.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
Administrator Portal
interactions
› Also other software (e.g. Teamviewer) can interfere in port
configuration with Administrator Portal.
› To modify the port used by Administrator portal instead of changing
every other application configuration, edit the file:
<Installation Folder>Ericsson\Administrator Portal\Tomcat 6.0\conf\server.xml
› Note that to access to Administrator Portal if the port is different from
the default one, the following url has to be used:
http://127.0.0.1:<new_port>/portal
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
RAN Analyzer
Solution Architecture
Call traces
RAN Analyzer
TS & GEO
Trace Proccesing
Server
Adapter
Call traces
OSS
Trace
db
Scheduler
Conf. Manager
CM
PM
FM
OSS Data Gateway
Adapter
xParameters
Freq. Optimizer
Cell Optimizer
Optimi
db
Scheduler
Implementation Server
Scheduler
Capacity Planner
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
Optimi
db
CM
PM
FM
Operator
database
Operator
File
Server
INSTALLATION
ERICSSON RAN ANALYZER (ERA)
› Ericsson RAN Analyzer is a tool for troubleshooting
purposes.
– It monitors current and historic network information, running a
set of intelligent analysis, pointing out detected problems as
well as symptoms for upcoming problems.
– Deep automatic investigation to find out the most likely root
causes.
– It suggest recommended instructions to cure problems.
– Considers topology, CM, PM, alarms and call traces.
– It allows the configuration of the Trace Processing Server,
and the aggregation of KPIs and maps from existing
processed measurement periods in such a way that geolocated information becomes available.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
INSTALLATION
ERICSSON RAN ANALYZER (ERA)
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
INSTALLATION
ERICSSON RAN ANALYZER (ERA)
› In order to install Ericsson RAN Analyzer:
– Execute the installer “Ericsson RAN Analyzer*.exe” as
Administrator.
– Accept the End User License Agreement.
– Select the destination folder and components to be
installed.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
INSTALLATION
ERICSSON RAN ANALYZER (ERA)
› This solution requires a license so any execution will show
the following dialog to request the license if it was not
previously located.
› Once the license .lic file has been obtained, it has to be
placed under:
C:\Program Files (x86)\Ericsson\Ericsson RAN Analyzer
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
INSTALLATION
ERICSSON RAN ANALYZER (ERA)
› After license is activated, the application can be accessed.
› The default credentials to log in are:
– Administrator / optimi
› To create full support projects.
– tpsAdministrator / optimi
› To setup the Trace Processing Server.
– calltraces / optimi
› To create projects based only on Trace Processing Server
information.
– engineer / optimi
› Only to visualization projects.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
Installation
ERA CONFIGURATION
MANAGER
› Ericsson RAN Configuration Audit is a tool to:
– Supervise and provides a repository of RAN CM
parameters.
– Automatically performs:
› Delta Analysis to compare/find changes among different dates,
› Standard template validation against imported default values,
› Histograms of parameters and History Browser.
› It is discontinued. Ericsson RAN Configuration
Manager replaces it.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
Installation
ERA CONFIGURATION
MANAGER
› Ericsson RAN Configuration Manager is a
configuration management platform that centralizes the
handling of all information concerning parameter settings
in a multi-vendor and multi-technology cellular system.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
Installation
ERA Configuration
MANAGER
› In order to install Ericsson RAN Configuration Manager:
– Execute the installer “Ericsson RAN Configuration Manager*.exe” as
Administrator.
– Accept the End User License Agreement.
– Select the destination folder and components to be installed.
› This solution requires a license so any execution will show the
following dialog to request the license if it was not previously located.
› Once the license .lic file has been obtained, it has to be placed under:
C:\Program Files (x86)\Ericsson\Ericsson RAN Analyzer Configuration
Manager
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
Installation
ERA CONFIGURATION
MANAGER
› ERCM Available features:
– Supervise and provides a repository of RAN CM parameters.
– CM Consistency checks to identify settings that violate the established
business rules.
– Automatically generate vendor-specific configuration scripts in order to
modify network settings.
– It also allows teams to keep track of the CM parameter change history
and eventually fall-back to a previous configuration.
– Direct connectivity to multi-vendor and multi-technology OSS databases.
– Automatic task scheduling and Advanced user management.
› This tool takes part of another training course as it is
not anymore part of Ericsson RAN Analyzer.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
RAN Analyzer
Solution Architecture
Call traces
RAN Analyzer
TS & GEO
Trace Proccesing
Server
Adapter
Call traces
OSS
Trace
db
Scheduler
Conf. Manager
CM
PM
FM
OSS Data Gateway
Adapter
xParameters
Freq. Optimizer
Cell Optimizer
Optimi
db
Scheduler
Implementation Server
Scheduler
Capacity Planner
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
Optimi
db
CM
PM
FM
Operator
database
Operator
File
Server
Installation
TRACE PROCESSING SERVER
› Hardware Requirements (minimum recommended):
Item
Minimum
Hard Drive
RAM
Six-Core Intel® Xeon® Processors X5650
(2.66GHz, 12M L3 Cache, 95W, DDR3-1333,
HT, Turbo 2/2/3/3)
2 HP 146GB Hot Plug 2.5 SAS 15K RPM Dual
Port Hard Drive configured in RAID 1 for the
operating system (146GB) 6 HP 600GB Hot
Plug 3.5 SAS 15K RPM Dual Port Hard Drive
configured in RAID 5 for Ericsson
products/components and data (3000GB)
20GB minimum free space
HP 12GB PC3-10600R 3x4GB 1Rank Memory
Network
HP NC375i Integrated Quad Port Multifunction
Gigabit Server Adapter
Processor
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
INSTALLATION
Trace Processing SERVER
› Minimum software requirements to run Ericsson RAN
Analyzer are described in the following table:
Item
Operating System
Other Software
Requirement
Microsoft® Windows Server 2003, 2008 and
Windows 7
Microsoft ® .NET Framework 2.0 SP2 or higher
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
INSTALLATION
Trace Processing SERVER
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
INSTALLATION
Trace Processing SERVER
› Execute the Trace Processing Server_*.exe file and follow
the provided instructions by the installer:
– Accept the end user license agreement and click on Next.
– Select a Complete installation to install all components.
– Select the destination location for the Trace Processing Server if
any customization is required and click on Next to proceed.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
INSTALLATION
Trace Processing SERVER
› Select the TPS temporal location folder (leave as per default).
› Select the number of processes to be considered by TPS for
parallelization. It is recommended not to modify the value the installer
proposes, that is the total number of processors the machine has
minus one.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
INSTALLATION
Trace Processing SERVER
› Select Deploy Trace Processing Server
Controller/Processor in installed Tomcat (recommended).
› Continue to conclude the installation.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
INSTALLATION
Trace Processing SERVER
› You may be prompted by Windows Firewall that an
application named as memcached Server is trying to
access the network. This is a third party software used by
TPS to help the importation of the network events, so it is
required to be enabled.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
INSTALLATION
Trace Processing SERVER
› After installation, the SW is unlicensed. In order to get a
valid license it is required to provide the fingerprint of the
computer that can be located in the file:
– C:\Program Files\Ericsson\Trace Processing Server\xGeoManager
Processor\bin\LicenseRequestInstructions.txt
› To request the license:
-
http://toolsportal.internal.ericsson.com/adp_portal/order/order.html
› Based on this fingerprint a license file (Trace Processing
Server-xxxxxxxxx.lic) will be received and located usually
under:
– C:\Program Files\Ericsson\Trace Processing Server\xGeoManager
Processor\bin
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
INSTALLATION
Trace Processing SERVER
› TPS controllers and processors can be therefore
activated/deactivated through OSS Task Manager Tray
Icon.
– Tomcat 6.0 > Start
– Tomcat 6.0 > Stop
› Tomcat 6.0 is a web service that enables the Trace
Processing Server to interact with others.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
Exercise 1
INSTALL THE SOLUTION IN
YOUR SYSTEM
Estimated time: 15 min
Estimated time: 30 min
1.
Check in case you have account
if the software is available in swgateway.
2.
Download all the software either
from previous site.
1. Install PBO Database Server.
2. Install ODG.
3. Install Administrator portal.
4. Install Trace Processing Server.
5. Install Ericsson RAN Analyzer.
6. Install Ericsson RAN Analyzer CM.
› Hint:
– UAC
– Administrator role
– Folder Permissions….
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
Exercise
Fingerprints
& License FILES
Estimated time: 5 min
Estimated time: 15min
1. Retrieve the fingerprint for
each tool independently.
1. Locate the license file in the
correct location.
Hint: Each component have
different methodologies as it was
shown before.
Hint: Use the correct methodology
depending on the component.
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
INSTALLATION CHAPTER
Summary
› The students should now be able to:
2.
Install the solution.
2.1
List the software requirements.
2.2
Clarify the installation (PBO data server, OSS Data Gateway,
Admin Portal, Trace Processing Server, ERA).
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
LET’s TAKE A BREAK
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01
© Ericsson AB 2016 | ERA environment | LZU1089600 R1A | 2016-01-01