ALTERNATIVE CHANNELS FORM CUSTOMER INFORMATION INDIVIDUAL I/We wish to register as a user of, BANK OF AFRICA Digital Banking Service. Applicant details: Middle Name First Name Phone No: Surname E-mail: COMPANY/ENTITIES Name/Title of the Company/Partnership/Sole Proprietorship:_______________________________________________________ Physical Address: Postal Address: Postal Code: Office Tel No: Fax No: Email: Website: Contact Person: Mr/Ms/Mrs. Mobile Tel: ACCOUNT(S) TO BE INCLUDED Account No. Account Description (Account Title) Type of Account 1. 2. 3. 4. Currency ( ) ( ) ( ) ( ) SERVICES Internet Banking (BOA Web) B-Mobile Swahiba SMS Alert eStatements New User Sim/Device/phone No swap reactivation Amendments/Addition/Alteration Password reset Deactivation eStatements Frequency: Daily Weekly Monthly Quarterly Semi Annually BOA Web DETAILS User Rights Full Name Access Option Signing Option Transaction Limit Email DETAILS ON AMENDMENTS/ _______________________________________________________________________________________________________________ _______________________________________________________________________________________________________________ _______________________________________________________________________________________________________________ _______________________________________________________________________________________________________________ _______________________________________________________________________________________________________________ CUSTOMER DECLARATION All account owners or authorized signatories must sign below. I/We understand that submission of this form only constitutes application for enrollment in the Services. I/We have read the Bank of Africa BOA Web Online Banking Terms and Conditions on Internet Banking Service and the terms are acceptable to me/us. I/We understand that the Bank may, at its sole discretion, request for additional documentation from me/us to complete this enrollment process. SIGNATURES: By signing below, I/We authorize The bank to issue temporary (login and/or transaction) passwords on my/our behalf which I/We will be forced to change to new private passwords the first time I/We log in to the system. Name Signature Date Thumbprint Name Signature Date Thumbprint Name Signature Date Thumbprint FOR BANK USE ONLY Summary following the analysis of the customer Relationship Officer / Inputter (Name, signature and date) Customer Service Manager (Name, signature and date) NOTES Branch Manager (Name, signature and date)