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Culture change karaba.docx

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This individual forum post assignment provides a chance for you to engage with the
material and with classmates in a meaningful way prior to the Module 5 live session.
1.
Evaluate the job that Karabo Morule has done leading cultural change?
What aspects of the "Choosing Strategies for Change" framework could she
apply?
Word Limit:
Your initial post to answer these questions should be 400-500 words. Your response to
a classmate’s initial post should be at least 150 words. Citations and references do not
count toward the word count.
Karabo Morule had one goal in mind, transform the culture into a new customer-led approach
while retaining the heritage of a culture based on shared values (Govender M. 2020). Karabo recognized
the dangers of continuing in the status quo given the growth the company was experiencing. By
recognizing this, she established a sense of urgency and highlighted everything wrong with the current
culture and why it would be detrimental to the success of the company if it continued. In order to
accomplish her vision of the transformed culture, Karabo knew she needed support from key players and
chose to follow the path of Kotter’s change model by speaking at the Provincial Management Board to
address key stakeholders and begin to form a powerful coalition. By explaining her vision of the cultural
change and communicating it the correct stakeholders, she was beginning to gain senior leaderships
support and trust which is required to get sustained political support. More so, Karabo inspired
confidence to her company and its employees that she could successfully lead the cultural shift. This is of
the upmost importance, if others do not believe you can succeed then they will be less willing to offer
their support and trust. The culture shift she was aiming to complete went hand in hand with her
upbringing and her past experiences, so this was something she cared deeply about and it was not a
difficult task for her to convince others that she could lead them to completing the change.
I believe that Karaba can apply facilitation and support to help leading the cultural change. Given
the fact that this cultural shift focuses on hope and optimism, the offering of support could play a huge
factor in helping the culture be adopted and demonstrated. Karaba can act as someone employees can
come talk to if they have any problems embracing the new inclusive culture. If fear and anxiety are a
driving force of resistance, as they do play a large factor in this case, having someone to listen to their
concerns and provide emotional support is key to implementing such a change. Karaba can also apply cooptation to get ahead of the curve and see what the resisters are feeling and try and win them over to
joining her vision. Overall, she is doing a great job leading change by actually broadcasting how her
everyday actions follow her culture vision and if she continues down this path, it will stick throughout
the company.
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