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Introduction to
Social Psychology
1st year undergraduate psychology lecture
2008
James Neill
Overview
Part 1: About Social Psychology
Part 2: Cognition, Influence, &
Relationships
Part 1:
About Social Psychology
 Activity:
Topic Matching
 Definition(s)
 Scope
 Foci
 Topics
 Video (27 mins)
Topic Matching Activity
Activity: In pairs, discuss and agree
on a topic match for each of the sets of
displayed images.
 Discussion: Go through the image
sets and ask for suggestions – lecturer
accepts and highlights some key terms
for each image.

Allocate one of these topics to each of
the following sets of slides...
Prejudice
Aggression
Group Dynamics
Crowd Behaviour
Social Exclusion
Environmental
Relationships
Prosocial Behaviour
Conformity
Leadership
1
2
3
4
5
6
7
8
9
10
What is Social Psychology?
Influence of social processes on the
way people:
 Think
(thoughts; cognition)
 Feel
(feelings; emotions)
 Behave
(behaviour; actions)
Three Themes
 Social
Thinking
- how we think about others e.g.,
Attributions
 Social
Influence
- how we are influenced by others, e.g.,
Conformity
 Social
Relations
- how we interact with others, e.g.,
Relationships
Domains /
Units of
Analysis
Scope
Why is Social Psychology Important?
Focus 1: Relationships
Focus 2: Social Influence
Focus 3: Leadership
Focus 4: Intergroup Relations
Video: The Power of the Situation
Annenberg (1989). The Power of the
Situation (Program 19). [27 min video]
Annenberg: Santa Barbara, CA.
Part 2:
Cognition, Influence, Relationships

Social Cognition
– Attribution
– Attitudes  Behaviour
– Cognitive Dissonance

Social Influence
– Conformity
– Obedience
– Group Influence

Social Relationships
–
–
–
–
Group polarisation
Aggression
Conflict & Cooperation
Prosocial Behaviour
Social Thinking
 Attribution
 Behaviour
 Cognitive Dissonance
 Attitudes
Social Thinking Questions
 How
do we explain people’s
behaviour?
 How do we form our beliefs and
attitudes?
 How does what we think affect
what we do?
 How can attitudes be influenced
and behaviour changed?
Attributions
We are all ‘intuitive scientists’ or 'naive
psychologists'.
 Process of inferring the causes of mental
states, behaviours, and events which
occur to ourselves & others (Heider, 1958)
– External attributions

Behavior is due to the situation, ‘The boss yelled at me
... because this is April 15th and his taxes are not
done.’
– Internal attributions
Behavior reflects the person, ‘The boss yells at
everyone ... because he is a hostile person.’
Attributional Biases
 Fundamental
Attribution Error
(or Correspondence Bias)
– Overestimate internal factors (i.e.,
blame people) more than external
factors (i.e., circumstances)
 Actor-Observer
Bias
– More aware of external influences on
our own behaviour
Attributions
Observed
Behaviour
Internal
(Dispositional)
Explanation
External
(Situational)
Explanation
Attitudes
 Valenced
(+/-) beliefs & feelings
towards people, objects, &
events, e.g.,
– George W. Bush?
– Guns?
– Recreational drug use?
 Do
attitudes  behaviour ?
Attitudes & Behaviour
Behaviour
Attitudes
Situation
When do Attitudes Predict
Behaviour?
Attitudes are implicit (unconscious).
Situational demands are low.
Attitudes are strong & based on personal
experience.
 Attitudes are specific & relevant to
behaviour.
 Conscious/aware of attitudes.
 Environmental reinforcement matches
attitude.
 Important others share the same attitude.



Behaviour also influences Attitude
Behaviour
Attitudes
Situation
Behaviour also influences attitude
e.g.,
 Foot-in-the-door
 Role playing
“What we do,
we gradually become.”
Foot-in-the-door
Technique
st
IV: 1 request: “Sign a petition supporting
safe driving?” vs. no request
~ 2 weeks later…
DV: “Can we place this large, ugly ‘Drive
Safely’ sign in your front yard?”
Those who had signed the petition were 3 x
more likely to agree to the 2nd request.
- Freedman & Fraser (1966)
Foot-in-the-door Technique
Foot-in-the-door technique as used by Scientology
Time Magazine, 1991
Cognitive Dissonance (Festinger)
(Action Belief)   Distress
Distress   (Action or Belief)
(Action = Belief)   Distress
Cognitive Dissonance
I
don't believe in sex before
marriage (attitude), but I just had
sex before marriage (behaviour).
I
believe that speeding increases
the risk of car accidents (attitude)
yet speed on a daily basis
(behaviour).
Cognitive Dissonance Model
Two
inconsistent
cognitions
(e.g., an
attitude and
a counterattitudinal
behaviour)
State of
dissonance
Motivation
to reduce
dissonance
UNLESS
No
dissonance
Attitude
change
Change or justify
counterattitudinal
behaviour
No attitude
change
Social Influence
 Conformity
 Obediance
 Group
influence
Social Influence Questions
 How
we influence each other?
 How are we affected by pressures
to conform and obey?
 How are we affected by group
interaction?
 How do groups affect our
behavior?
Social Influence
The greatest contribution of
social psychology is its study
of attitudes, beliefs, decisions,
and actions and the way they
are moulded by
social influence.
Conformity
Willingness to accept others’
opinions about reality.
Adjusting one’s behavior or
thinking to coincide with a
group standard.
Conformity
Solomon Asch
studies.
Asch’s Conformity Studies (1950’s)






Subjects were asked to judge line lengths while
working in a group
7 subjects; the 6th was real, rest were
confederates.
Confederates consistently gave obviously wrong
answers
The subject often conformed and gave the same
wrong answer
On average, 37% of participants conformed.
Some never caved.
Conditions That  Conformity
Feelings of incompetence, insecurity, low
self-esteem.
 Group size 3+.
 Group is unanimous (lack of dissension).
 Group status desirable & attractiveness.
 Group observes one’s behavior.
 No prior commitment to response.
 Culture strongly encourages respect for
social standard.

Reasons for Conformity
 Normative
Social Influence
– A person’s desire to gain approval or avoid
rejection.
– Respecting normative behavior, because
price may be severe if not followed.
 Informational
Social Influence
– Group may provide valuable information.
– When the task is difficult or you are
unsure, it makes sense to listen to others.
Obedience
 People
comply to social
pressures. But how would
they respond to outright
command?
 Milgram
designed a study
that investigated the
effects of authority on
obedience.
Stanley Milgram
(1933-1984)
Milgram’s Study
Milgram’s Studies
 63%
complied with administration of
shocks
 Degree
of obediance influenced by:
– Physical proximity of authority figure
– Status of authority figure
– Depersonalisation of victim
– Lack of defiant role models
Milgram’s Study
Depending on subtle changes in conditions,
compliance varied b/w 0 & 93%
Zimbardo’s Prison Study (1970’s)
 Subjects
played either prisoners or
guards.
 Prisoners were arrested, fingerprinted,
dressed, and referred to by number.
 Guards were dressed and given control
over prisoners.
 Subjects became their roles in action,
thought and feeling.
Resistance
 ~a
third of individuals
resisted social
coercion (Milgram).
 One dissenter can
have a
disproportionate effect
on reducing the
compliance of others.
(e.g., Asch)
Group Influence





Social facilitation
Social loafing
Deindividuation
Group polarisation
Groupthink
Social Relationships
 Prejudice
 Antisocial
 Aggression
 Conflict
 Prosocial
Behaviour
Social Relationships Questions
 What
causes us to harm, help, or
to fall in love?
 How can we transform aggression
into compassion?
Social Relations
Social psychology teaches us
how we relate to one another
from:
 Prejudice, aggression, and
conflict to
 Attraction, altruism, and
peacemaking.
Prejudice
 “Prejudgement”:
Unjustifiable (usually
-ve) attitude toward a group and its
members – often towards a different
cultural, ethnic or gender group.
 Works at the conscious and [more so]
the unconscious level.
 More like a knee-jerk response than a
conscious decision.
Prejudice Components
•
•
•
Beliefs (stereotypes)
Emotions (hostility, envy, fear)
Predisposition to act (to discriminate)
Prejudice Roots
1.
Social inequalities
– haves vs. have-nots
2.
Social divisions
– in- vs. out-groups (in-group bias)
3.
Emotional scapegoating
– blaming, emotional outlet (+FAE)
 We
Categorisation
are “cognitive misers”, so we use
categorisation to simplify and
organise our perceptual worlds.

Stereotypes

Potential for prejudice

Potential for aggression/conflict
Generalised (often exaggerated) beliefs
about a group of people.
 Physical
Aggression
or verbal behaviour intended to
hurt or destroy.
 Emerges from the interaction of:
– Biology
 Genetic
 Neural
 Biochemical
– Experience
 Aversive events e.g., misery, temp, frustrate
 Operant conditioning
 Social learning
 Scripts
Aggression
Game Theory
 Perceived
incompatibility of actions,
goals, or ideas.
 Conflicting
parties, each rationally
pursuing their self-interest, become
caught in mutually destructive behavior
 “Social Trap”:
– Win-Lose
– Lose-Win, or
– Lose-lose.
Game Theory
Game Theory
Game Theory
Attraction
Proximity (mere
Attractiveness
Similarity
Cost-benefits
exposure effect)
Love
Passionate
Aroused state of absorption
(arousal + cognition)
Companionate
Deep affection & caring
Altruism
Unselfish, intentional behavior that is
intended to benefit welfare of others.
– Behaviours which have no obvious gain for
the provider
– Behaviours which have obvious costs for
the provider (e.g. time, resources)
 Is there really altruism?
– Altruism is often for self-benefit e.g.,
power, status, reward, psychological gain.
 What matters in judging the act is the actor's
intended outcomes.

Altruism
 Equity
/ Reciprocity
– Give to relationships in proportion to what
we receive (Social Exchange Theory)
 Social
responsibility norm
 Reciprocal altruism
– Natural selection favors animals that are
altruistic if the benefit to each is greater
than the cost of altruism
Bystander Effect
Diminished sense of personal responsibility
to act because others are seen as equally
responsible.
 Bystanders are less likely to help in
presence of more people (e.g. part of a
large crowd)
 75% help when alone vs. 53% in presence
of others
 "Diffusion of responsibility"

Peacemaking
 Superordinate
goals
 Communication
 Graduated
& Reciprocated
Initiatives in Tension-Reduction
(GRIT)
Lecture Web Pages
http://ucspace.canberra.edu.au/display/Psy102/S
 http://en.wikiversity.org/wiki/Introduction_to_socia

Reading
Myers (2007)
Ch 18 Social Psychology
References
Myers, D. G. (2001). Social Psychology
(Ch. 18). In D. G. Myers (2001).
Psychology (6th ed.) (pp. 643-688). New
York: Worth.
 Myers, D. G. (2007). Social Psychology
(Ch. 18). In D. G. Myers (2007).
Psychology (8th ed.) (pp. 723-771). New
York: Worth.

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