Mindanao State University College of Business Administration and Accountancy DEPARTMENT OF ACCOUNTANCY Marawi City MANAGEMENT ADVISORY SERVICES CONCEPTS, STANDARDS AND PRACTICES Accounting 142 MANAGEMENT ADVISORY SERVICES – refers to the area of accounting work concerned with providing advice and technical assistance to help clients improve the use of their sources to achieve their goals. MANAGEMENT ADVISOR OR CONSULTANT – a person who is qualified by education, experience, technical ability and temperament to advise or assist businessmen on a professional basis in identifying, defining and solving specific management problems involving the organization, planning, direction, control and operation of the firm. C. Introducing new ideas, concepts and methods to management. D. Conducting special studies, proposing plans and programs and providing guidance and technical assistance in their implementation. BROAD AREAS OF MANAGEMENT ADVISORY SERVICES A. Finance and accounting: FACTORS FOR THE EMERGENCE AND GROWTH OF MAS CONSULTANCY A. B. Growth in size and complexity of business firms. Complexities in managing and conducting a business. C. Lack of competent staff. D. Trend towards industrialization. E. Need for adequate and timely information in management decision making. F. Development of techniques for the solution of management problems and businessmen‟s awareness of their usefulness. B. Non-finance and accounting: REASONS FOR HIRING MANAGEMENT CONSULTANTS A. Help define specific problems and develop solutions. B. Provide specialized skills and experience. C. Provide confidential service in which the identity of the client is concealed. D. Train client personnel. E. Help improve inter-company communications. F. Render an independent opinion. G. Help get results. MAS BY CPAs – CPAs performing management consulting and other advisory services are considered in the practice of professional accounting and are bound by the Code of Ethics for Professional Accountants. CPAs enjoy an advantage over other professionals in MAS practice because: A. They are already familiar with the client and his business, thus, enjoy the client‟s confidence. B. They are members of a profession with recognized standing and are equipped with technical knowhow in accounting and taxation. MAS practice actually stemmed from the CPA‟s audit practice. CHARACTERISTICS OF MANAGEMENT ADVISORY SERVICES A. Services are rendered for the management rather than for third parties. B. Involves problem solving. C. Relates to the future. D. Involves varied assignments. E. Engagements are usually non-recurring. F. Engagements require highly qualified staff. G. Human relations play a vital role in each engagement. SCOPE OF MANAGEMENT ADVISORY SERVICES MAS are usually related to the services rendered by CPAs in the areas of auditing, tax and accounting and may involve activities such as: A. Counseling management in its analysis, planning, organizing and controlling functions. B. Reviewing and suggesting improvement in policies, procedures, systems, methods and organizational relationships. Financial accounting – financial accounting systems design and development. Management accounting – establishment of budgetary controls, cost analysis and control and variance analysis, design and development of management accounting systems design and development. Financial management – establishment of capital budgeting procedures, study of cost of capital and financial structures and establishment of operating and cash budgets. General management – management of operations audit, measurement of operating performance, merger and acquisition studies and long-range planning. Project feasibility studies – preparation of business plan and preparation of project feasibility study including evaluation of the study‟s assumptions and major aspects. Organization and personnel – job evaluation and salary administration, studies of office cost reduction systems, determining cost of alternative in collective bargaining alternatives and preparation of organization and administrative manual. Industrial engineering – development of work standards, plant layout studies, production planning, scheduling and control and inventory management studies. Marketing – market forecasting, distribution cost analysis, product profitability analysis and pricing policy and determination. Operating research – use of quantitative techniques such as PERT, queuing theory, regression analysis in solving operational problems. MAS CLASSIFICATION BASED ON REQUIRED EXPERTISE A. Usual services – those that can be offered readily by the practitioner based on his basic training and background. B. Somewhat specialized services – those that require an extension of the usual accounting work and require additional training and/or experience. C. Highly specialized services – those that require special skills, aptitude and training which CPAs do not normally possess. ANALYTICAL APPROACH AND PROCESS The analytical approach and process refers to the systematic, objective and rational method of solving organizational problems. It involves a professional-level ability to find facts and define problems, to structure problems so that attention is focused on fundamentals rather than on symptoms and fringe issues, to find and shift alternative solutions and to adopt general or theoretical solutions to fit particular situations in a particular way. A. Analysis Stage: B. Ascertaining the pertinent fact and circumstances. Seeking and identifying objectives. Defining the problem or opportunity for improvement. Design Stage: Evaluating and determining possible solutions. Presenting findings and recommendations. B. C. Implementation Stage: Planning and scheduling actions. Advising and providing technical assistance in implementing. ROLE OF CONSULTANTS IN MAS ENGAGEMENTS A. Full Scope Engagements – these cover all the seven phases in the analytical process. CONSULTANT – limited to that of an advisor; in the implementation stage, his role is merely to provide technical assistance. B. Special Study Engagements – the client seeks only an impartial and objective study of a case and the resulting recommendations which involves only the first five stages in the analytical process. CONSULTANT – to proceed through the first five phases of the analytical process, apply objective judgment to the facts and present findings and recommendations to the client for decision and further action. CLIENT – to supply pertinent information and to make the decision on the case. Any action beyond the point of decision is solely the responsibility of the client. C. Informal Advice – its structure is informal and no presumption should exist that an extensive study has been performed. CONSULTANT – to respond as practicable at the moment and express the basis for the response. DETERMINATION OF SCOPE OF SERVICE In determining the scope or type of engagement, the consultant should consider the following guidelines: A. Responsibility to establish scope of services. B. Independence. C. Competence. D. Requirements for specialization. E. Attention to client‟s basic problems. F. Referral arrangements. G. Code of Ethics for Professional Accountants. MAS ENGAGEMENT PROCESS – the phases below constitute the specific activities involved in MAS engagement cycle: A. Negotiating the engagement – involves preliminary discussions with the appropriate official of the prospective client to ascertain whether or not the engagement may be pursued and come up with the common understanding about such engagement. Problem definition which could include review of the background materials about the prospective client and preliminary surveys of the client-firm‟s situation. a. Overt symptoms. b. Covert symptoms. Determination of the engagement‟s nature, scope and objectives. Agreeing on the basis for establishing and billing fees. The general rule is that “the costs of consultancy service shall be computed based on the consultant‟s actual services plus a reasonable level of management.” a. Per diem basis. b. Bracket quotation basis. c. Lump sum basis. d. Retainer basis. Confirmation of the understanding writing. a. Proposal letter. b. Confirmation letter. c. Engagement letter. d. Contract. e. File memorandum. in Preparing and starting for the engagement – to ensure that the engagement will be completed effectively and efficiently, the practitioner should carefully plan and prepare for the engagement. Selecting and briefing engagement team members. Preparing the engagement plan and work program. a. The engagement plan translates the problem definition into steps required to attain the objectives of the proposed project. b. The engagement work program is considered as the master plan for the engagement which serves as a framework for controlling its progress. It documents how the engagement will be carried out, organizes the engagement into scheduled and logical sequences and indicates the various tasks necessary to achieve the objectives of the engagement. C. Conducting the engagement – after carefully and thoroughly preparing for the engagement, the practitioner and the team members may proceed to conduct the same. Information gathering. a. Determining the nature and extent of information to be collected. b. Locating the sources of the needed information. c. Recording information and documenting the process. Information analysis. a. Classifying information gathered. b. Determining causal relationships. c. Identifying key variables. d. Discovering opportunities and/or problems. e. Developing and evaluating various courses of actions. f. Recommending a course of action. Interim communications. Working papers are to be used to document data gathering and analysis. D. Preparing and presenting the reports – the final report may be written, oral or both. The best approach is either issue a written report and supplement it with oral presentation or make an oral presentation and supplement it with a written report. Written reports could either be in long form or in short form. Principal findings. Conclusions. Recommendations. Major facts and assumptions. Limitations. Reservations and other qualifications. Other results of the engagements. E. Implementing the recommendations – when the scope of the engagement covers the consultant‟s assistance in implementing the recommendations, the practitioner should undertake this activity without impairing his independence bearing in mind his appropriate role as a mere advisor or consultant. Client understanding. Client decision. Client expertise. Client ability to maintain the new set-up. F. Evaluating the engagement – a MAS engagement is evaluated by comparing actual results with established standards to assess the quality of the engagement. This activity should be undertaken in the course of conducting the engagement and at the conclusion of the work. Basically, the practitioner should evaluate engagements in accordance with the following criteria: Achievement of the engagement„s objectives as set forth and agreed between the client and the practitioner. Complete satisfaction of the client company as regards the results of the engagement. G. Post-engagement follow up – the practitioner should conduct follow-up visits and evaluations after a sufficient amount of time has passed from the time of implementation to check and correct any deficiencies or misunderstanding or make necessary modifications or improvements. MAS STANDARDS – a CPA is guided by standards in the performance of his professional practice, including that of MAS. A professional is guided by moral standards, ethical standards (such as the Code of Ethics for Professional Accountants), legal standards (such as the Constitution and the Accountancy Act of 2004) and technical standards. MAS PRACTICE STANDARDS – the AICPA‟s Management Advisory Division have promulgated 8 MAS Practice Standards. The first 3 are general standards that set the personal qualification for the practitioner and his orientation in the professional practice. The last five standards establish the practitioners‟ relationship with his client and his attitude towards work. PRACTICE STANDARD 1. Personal Characteristics. In performing MAS, a practitioner must act with integrity and objectivity and be independent in mental attitude. PRACTICE STANDARD 2. Competence. Engagements are to be performed by a practitioner having competence in the analytical approach and process and in the technical subject matter under consideration. PRACTICE STANDARD 3. Due Care. Due professional care is to be exercised in the performance of the MAS engagements. PRACTICE STANDARD 4. Client Benefit. Before accepting an engagement, a practitioner is to notify the client of any reservations he has regarding anticipated benefits. PRACTICE STANDARD 5. Understanding with the Client. Before undertaking an engagement, a practitioner is to inform the client of all significant matters relating to the engagement. PRACTICE STANDARD 6. Planning, Supervision and Control. Engagements are to be adequately planned, supervised and controlled. PRACTICE STANDARD 7. Sufficient Relevant Data. Sufficient relevant data is to be obtained, documented and evaluated in developing conclusions and communications. PRACTICE STANDARD 8. Communication of Results. All significant matters relating to the result of the engagement are to be communicated to the client.