Case Study Nº 3 Julio E. Ruiz. Student Number: 3139959 AB F21 INSTRUCTOR: Rafael Vitorelli. SUBMITTED: 11 May 2022 • Version Control Person accountable for Version name the change Julio Ruiz Epic_bill_V00.01 Date Gliadine Ruam Epic_bill_V00.02 07-04-2022 Li Zhang Epic_bill_V00.03 03-05-2022 Leah Stawarski Epic_bill_V01.00_Final 02-04-2022 Kevin Kroeker Epic_bill_V01.00_Final_Signed 07-04-2022 • 02-04-2022 Synopsis of description of project and objectives. Rosalma Limited Company has grown enormously since its start back in 1997. Nevertheless, remain immobile would be an unnecessary risk. Companies that work led by a Six Sigma is a business strategy that has helped thousands of industries around the world, enhancing processes and saving billions of dollars. Rosalma is losing enormous amounts of resources on logistic and stocking mistakes that can be solved by implementing this innovational and structured methodology. The Six Sigma Training project has three main project objectives prioritized as follows: 1) Successfully implement Six Sigma methodology with minimal impact to end users including internal and external stakeholders, 2) Motivate all stakeholders to adapt Six Sigma to every process 3) Improve employees' productivity. • Team Objectives a. b. c. d. e. Read at least one chapter of the Six Sigma book bi-weekly. Conduct at least one team-building activity per month. Hold a weekly meeting to revise progress and answer questions. Improve production line times by 5% on the first three months. Increase sales by 7% in the first term of the year. • Team Roles • Ana Caicedo Six Sigma Expert Julio Ruiz Project Leader Her role is to instruct and train all the employees on the technical needs that Six Sigma requires and solve all the questions they might have on the practice. His role is to supervise all the process and support all the team members. Maria Pardo Employees Representative She is the connection between employees and management team. Adapting to Six Sigma is challenging and it is important to listen to their inquiries. Team Norms a. b. c. d. Demonstrate empathy with the rest of the crew. Communicate any discrepancy as soon as possible. Suggest any changes to the process that you see relevant. Participate in the creation of the must-do daily list. • Team Protocols a. b. c. d. e. • Productivity – focus on results. Connection – listen actively. Self-awareness. Freedom. Positive bias. Team Sign-Off Julio Ruiz Ana Caicedo Marìa Pardo