EchoLife ONT
FAQ
Issue
07
Date
2021-08-23
HUAWEI TECHNOLOGIES CO., LTD.
Copyright © Huawei Technologies Co., Ltd. 2021. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior
written consent of Huawei Technologies Co., Ltd.
Trademarks and Permissions
and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective
holders.
Notice
The purchased products, services and features are stipulated by the contract made between Huawei and
the customer. All or part of the products, services and features described in this document may not be
within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements,
information, and recommendations in this document are provided "AS IS" without warranties, guarantees
or representations of any kind, either express or implied.
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute a warranty of any kind, express or implied.
Huawei Technologies Co., Ltd.
Address:
Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
Website:
https://www.huawei.com
Email:
support@huawei.com
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EchoLife ONT
FAQ
Contents
Contents
1 How to obtain Huawei ONT default IP address...............................................................1
2 How to obtain huawei EchoLife ONT default username and password.................... 2
3 How to login huawei EchoLife ONT....................................................................................4
4 How to change the username and password of Huawei ONT..................................... 6
5 What do I do if I forget the Wi-Fi password of Huawei ONT.......................................9
6 How to reset Huawei ONT to default.............................................................................. 11
7 How to specify websites by URL filtering (in specified times) on Huawei ONT... 12
8 How to obtain user manuals for Huawei ONT.............................................................. 16
9 How to improve Huawei ONT WiFi speed...................................................................... 17
10 How to configure MAC address filtering to prevent unauthorized network
access on Huawei ONT............................................................................................................ 18
11 How to configure the DNS server address of Huawei ONT......................................21
12 How to use the WPS function of a Huawei ONT........................................................ 23
13 How to use the USB function of a Huawei ONT......................................................... 28
14 How to configure the DDNS of a Huawei ONT........................................................... 32
15 How to use the WiFi SSID hiding function of a Huawei ONT..................................35
16 How to troubleshoot in case of an abnormal indicator on a Huawei ONT..........37
17 Where can I download firmware upgrade files of huawei EchoLife ONT............ 40
18 What do I do if I cannot find Huawei ONT's Wi-Fi signals...................................... 41
19 What do I do if I cannot connect to Huawei ONT's Wi-Fi network....................... 43
20 What do I do if I cannot access the Internet after connecting to Huawei ONT's
Wi-Fi.............................................................................................................................................45
21 How to Restore Factory Settings for an ONT...............................................................47
22 What do I do if I occasionally get disconnected from Huawei ONT's Wi-Fi........ 48
23 What do I do if Huawei ONT's Wi-Fi is slow................................................................49
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EchoLife ONT
FAQ
Contents
24 How do I prevent rogue devices from connecting to my Huawei ONT's Wi-Fi... 50
25 How to Change the Voice Protocol on an ONT........................................................... 52
26 Does an ONT Support Routing........................................................................................ 53
27 How to Configure the Wi-Fi Service on an ONT......................................................... 54
28 What Are Default User Name and Password for Logging In to an ONT............... 55
29 Can the Management IP Address of an ONT Be Configured....................................56
30 What Is ONT's Optical Power Range............................................................................. 57
31 Can ONT's Factory Password Be Restored.................................................................... 58
32 How to Configure the Voice Service on an ONT......................................................... 59
33 Can an ONT Connect to a Switch in the Lower Layer to Support the Enterprise
Private Line Service.................................................................................................................. 60
34 Which Configurations Are Required for Logging In to an ONT Through Web
Pages............................................................................................................................................ 61
35 Can an ONT Connect to a POS Machine in the Lower Layer................................... 62
36 Can an Optical Port on an ONT Connect to an Optical Port on an Optical
Transceiver..................................................................................................................................63
37 How Many MAC Addresses Can an ONT Learn........................................................... 64
38 How to Provision the POS Service on an ONT............................................................. 65
39 Is the Wi-Fi Service Affected If Multiple ONTs Use the Same Channel.................66
40 How to Change a Digitmap Mapping Mode................................................................ 67
41 Which ONTs Support Both IPv4 and IPv6..................................................................... 68
42 Which ONTs Support Polarity Reversal Impulse......................................................... 69
43 Is the Number of Concurrently Online Users Limited on an ONT.......................... 70
44 Can Call Waiting Duration Be Changed on an ONT...................................................71
45 Does an ONT Require an IP Address for Configuring Voice Data............................72
46 Can an Ethernet Port on an ONT Transparently Transmit Multiple VLAN Tags
.......................................................................................................................................................73
47 How to Clear ONT Data.................................................................................................... 74
48 Can I Use an iPad to Log In to the ONT Web Page to Update and Download the
ONT Configuration File........................................................................................................... 75
49 Can an STA Automatically Switch to an Access Point with Stronger Signal
Strength in a Smart Wi-Fi Coverage Network...................................................................76
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EchoLife ONT
FAQ
Contents
50 Will User Services Be Affected During Wi-Fi Access Point Switching in a Smart
Wi-Fi Coverage Network.........................................................................................................77
51 How to Resolve Incompatibility Between GPON and XG-PON ONTs When They
Share the Same ODN?............................................................................................................. 79
52 What Is the Meaning of ONT Indicators....................................................................... 82
53 What Is a Rogue ONT and How to Prevent Such an ONT?...................................... 85
54 What is loop detection?.................................................................................................... 86
55 What is the number of Wi-Fi accesses...........................................................................87
56 What are the restrictions on the application of multiple management channels
(including the WebUI) of the ONT...................................................................................... 88
57 Some Intel Network Adapters Cannot Detect Wi-Fi 6 SSIDs................................... 89
58 How to obtain the device SN........................................................................................... 91
59 Does the ONT support the IP phone service on the ETH side..................................93
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EchoLife ONT
FAQ
1
1 How to obtain Huawei ONT default IP address
How to obtain Huawei ONT default IP
address
Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
Look for the default IP address on the nameplate on the rear side of an ONT.
Generally, the IP address is 192.168.100.1 or 192.168.1.1.
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1
EchoLife ONT
FAQ
2 How to obtain huawei EchoLife ONT default
username and password
2
How to obtain huawei EchoLife ONT
default username and password
Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
1. Default password of logging to web management interface.
You can obtain default username and password on the product nameplate, as
the following figure show.
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EchoLife ONT
FAQ
2 How to obtain huawei EchoLife ONT default
username and password
2.Default password of Wi-Fi.
You can obtain default username and password on the product nameplate, as
the following figure show.
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EchoLife ONT
FAQ
3 How to login huawei EchoLife ONT
3
How to login huawei EchoLife ONT
Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
HG8010, HG8010H, HG8240, HG8240H, HG8240T, HG8240W are bridging ONTs
and do not have the Wi-Fi function. You can login huawei EchoLife ONT only in
wired login mode.
●
Wireless login
1.
Connect your mobile phone, pad, or PC to the Wi-Fi network of the Huawei
ONT.
2.
Enter the IP address in the address bar of a browser and press Enter. On the
displayed login page, enter the username and password. (For details about
the IP address, login username, and password, see the product nameplate.)
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EchoLife ONT
FAQ
3 How to login huawei EchoLife ONT
●
Wired login
1.
Use a network cable to connect the Huawei ONT to your PC.
2.
Set the IP address of the PC in the same subnet as the web address of the
Huawei ONT. For example, if the web address of the Huawei ONT is
192.168.100.1 (for the web address of the Huawei ONT, see the product
nameplate), the IP address of the PC is 192.168.100.100.
NOTE
The preceding cable connection diagram and login pages are only for reference, and those
of the actual product prevail.
3.
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Log in to the web configuration page.
a.
Open a browser. In the address bar, enter the web address (printed on the
nameplate of the Huawei ONT). Press Enter.
b.
Enter the login user name and password (printed on the nameplate of
the Huawei ONT). Click Log In.
Copyright © Huawei Technologies Co., Ltd.
5
EchoLife ONT
FAQ
4 How to change the username and password of
Huawei ONT
4
How to change the username and
password of Huawei ONT
Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
Wi-Fi SSID & password
HG8010, HG8010H, HG8240, HG8240H, HG8240T, HG8240W are bridging ONTs
and do not have the Wi-Fi function. You need to change the Wi-Fi password on
the connected router. For details about how to change the Wi-Fi password, consult
the router vendor or the carrier service hotline.
For Huawei ONTs with Wi-Fi functions, such as HG8045, HG8045A, HG8245,
HG8245H, HG8245Q, HG8245T, HG8247 and HG8247H, perform the following
steps to change the Wi-Fi SSID and password:
1. In most cases, the default user name for logging in to the web page is root, the
password is admin, and the IP address is 192.168.100.1. However, for security
reasons, the default password or IP address may have been changed before
delivery. The nameplate prevails. Enter the IP address in the address bar of your
browser.
2. Enter the default login account and password on the nameplate on the rear of
the ONT, and click Login.
3.Click the Advanced Configuration > WLAN tab, and choose WLAN Basic
Configuration from the navigation tree on the left. In the right pane, configure
the basic parameters of the Wi-Fi network, and modify the Wi-Fi SSID and
password in the text boxes marked in red in the following figure.
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EchoLife ONT
FAQ
4 How to change the username and password of
Huawei ONT
4.Click Apply.
Username and password for logging in to the web interface
1.
You can obtain default username and password on the product nameplate.
2.
Enter the IP address in the browser address bar and press "Enter". In the
"Login" window, input "Username" and "Password" according to the product
nameplate.
3.
Click the System Tools tab and then choose Modify Login Password from
the navigation tree. In the right pane, change the password of the user.
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EchoLife ONT
FAQ
4 How to change the username and password of
Huawei ONT
NOTE
For some ONTs, you can change user password after choosing Advanced
Configuration > System Management > Account Management.
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EchoLife ONT
FAQ
5 What do I do if I forget the Wi-Fi password of
Huawei ONT
5
What do I do if I forget the Wi-Fi
password of Huawei ONT
Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
HG8010, HG8010H, HG8240, HG8240H, HG8240T, HG8240W are bridging ONTs
and do not have the Wi-Fi function.You need to perform on the connected router,
consult the router vendor or the carrier service hotline.
For Huawei ONTs with Wi-Fi functions, such as HG8045, HG8045A, HG8245,
HG8245H, HG8245Q, HG8245T, HG8247 and HG8247H, perform the following
steps:
1.
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Check whether the Wi-Fi password of the ONT has been changed. The default
Wi-Fi name (SSID) and password of the ONT are displayed on its nameplate.
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EchoLife ONT
FAQ
5 What do I do if I forget the Wi-Fi password of
Huawei ONT
2.
If the Wi-Fi password has been changed, you can log in to the ONT web page
to retrieve or change the password. Specifically, log in to the ONT web page
(with reference to section 3 How to login huawei EchoLife ONT). On the
main menu, choose WLAN > 2.4G/5G Basic Network Settings. In WPA
PreSharedKey , do not select Hide. You can also enter a new password and
click Apply for the new password to take effect.
NOTE
For some ONTs, you can configure a Wi-Fi password after choosing Advanced
Configuration > WLAN > 2.4G/5G Basic Network Settings. In on the ONT web page.
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EchoLife ONT
FAQ
6
6 How to reset Huawei ONT to default
How to reset Huawei ONT to default
Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
NOTE
Do not reset Huawei ONTs randomly. Otherwise, the ONTs may fail to access the Internet.
If an ONT cannot access the Internet after a reset, contact your ISP.
Use either of the following methods to reset Huawei ONT to default:
1.Choose System Tools > Restore Default Configuration from the main menu on
the web page and click Default.
2.Hold down the RESET button for at least 10 seconds to restart the ONT with
factory settings.
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EchoLife ONT
FAQ
7
7 How to specify websites by URL filtering (in
specified times) on Huawei ONT
How to specify websites by URL filtering
(in specified times) on Huawei ONT
Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
Using the Huawei ONT parental control function, you can specify websites by
URL filtering (in specified times) and set different Internet access times and
website that can or cannot be accessed.
1. Click the Security tab,and choose Parental Control Configuration from the
navigation tree on the left.
2. The template on the Parental Control Configuration page is shown in the
following figure.You can set the template name and Internet access time, and
specify the websites that can or cannot be accessed.
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EchoLife ONT
FAQ
7 How to specify websites by URL filtering (in
specified times) on Huawei ONT
3. Set the Internet access time.
a. On the right pane, click Template to create a configuration template. Set the
name and validation period of the template.
b. Set the time and repeat days.
a) Time: Sets the Internet access time period.
b) Repeat: Configures whether to enable Wi-Fi for Internet access everyday or
only on weekdays.
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EchoLife ONT
FAQ
7 How to specify websites by URL filtering (in
specified times) on Huawei ONT
4. Specify the websites that can or cannot be accessed.
a. Enable website filter: Configures whether to prohibit or allow the access to
certain websites.
b. URL Address: Enters the websites that can or cannot be accessed and clicks
Apply.
5. Click Overview, and configure whether to apply the new template to all
devices.
a. When you select Apply on specified devices, select a device ID.
b. Select the configured template and click Apply. The configurations take effect.
c. Query the Internet access records on the Statistics page.
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EchoLife ONT
FAQ
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7 How to specify websites by URL filtering (in
specified times) on Huawei ONT
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15
EchoLife ONT
FAQ
8
8 How to obtain user manuals for Huawei ONT
How to obtain user manuals for Huawei
ONT
Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
You can visit Huawei Enterprise Website- Access Network-ONT: http://
support.huawei.com/enterprise/en/category/access-networkpid-1482605784817
On the website, select a product model from the product list, click to go to the
product page, and obtain all related documents.
If you have any comments or suggestions, provide your feedback by the links
shown in the following figure:
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EchoLife ONT
FAQ
9 How to improve Huawei ONT WiFi speed
9
How to improve Huawei ONT WiFi
speed
Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
HG8010, HG8010H, HG8240, HG8240H, HG8240T, HG8240W are bridging ONTs
and do not have the Wi-Fi function.You need to perform on the connected router,
consult the router vendor or the carrier service hotline.
For Huawei ONTs with Wi-Fi functions, such as HG8045, HG8045A, HG8245,
HG8245H, HG8245Q, HG8245T, HG8247 and HG8247H, perform the following
steps:
1. Wi-Fi speed relies on the bandwidth provided by the ISP, so the simplest way is
to upgrade to faster broadband.
2. Wi-Fi speed is affected by the Wi-Fi signal strength and quality. Ensure that the
Huawei ONT is far away from interference sources such as TVs, microwave ovens,
refrigerators, cordless phones, and Bluetooth devices, and reduce the number of
obstacles between the Huawei ONT and WiFi devices (such as pads, mobile
phones, and laptops). You are advised to use repeaters to enhance the WiFi
coverage if the area is large.
3. Using the correct radio channel. Generally, the Huawei ONT selects channels
adaptively. If the network is slow or the quality turns poor from time to time, you
can use a WiFi scanner such as WiFi Stumbler or WiFi Analyzer to search for the
optimal channel.
4. To prevent unauthorized network access, log in to the web interface of the
router and select MAC address filtering based on your requirements. For details,
see: 10 How to configure MAC address filtering to prevent unauthorized
network access on Huawei ONT.
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10 How to configure MAC address filtering to
prevent unauthorized network access on Huawei
ONT
EchoLife ONT
FAQ
10
How to configure MAC address
filtering to prevent unauthorized network
access on Huawei ONT
Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
By setting MAC address filtering, you can allow only your own device to access the
network (whitelist), or do not allow unauthorized devices to access the network
(blacklist), effectively preventing unauthorized network access. Huawei ONTs
support MAC address filtering for wired and wireless networks. The following
describes the two scenarios respectively.
MAC address filtering on wired networks:
(1) Click Advanced Configuration > Security Configuration tab, and choose
MAC Address Filtering in the navigation tree on the left. In the pane on the right,
after enabling MAC filter and selecting the filter mode, click New. On the dialog
box that is displayed, configure the MAC filter rule for the PC to access the
Internet.
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10 How to configure MAC address filtering to
prevent unauthorized network access on Huawei
ONT
EchoLife ONT
FAQ
(2)Click Apply.
The MAC address lists of PCs in the network are saved on the ONT. Configuring
MAC filter rules enables the PCs that conform to the rules to access the Internet
service or disables the PCs that do not conform to the rules to access the Internet
service. A PC may have more than one IP addresses but a unique MAC address.
Therefore, configuring MAC filter rules effectively controls the Internet service
access rights of PCs in a LAN.
Parameters related to the MAC address filter:
Parameter
Description
Enable MAC
filter
Indicates whether to enable the MAC address filter function.
Filter mode
Indicates the MAC address filter rule of the blacklist or
whitelist.
● Blacklist: indicates that the data meeting the rule in the
filter rule list is not allowed to pass.
● Whitelist: indicates that the data meeting the rule in the
filter rule list is allowed to pass.
The filter mode is global config mode.Thus, the blacklist and
whitelist mode cannot be used at the same time.
Source MAC
address
Indicates the source MAC address in the MAC address filter
rule.
MAC address filtering on wireless networks:
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10 How to configure MAC address filtering to
prevent unauthorized network access on Huawei
ONT
EchoLife ONT
FAQ
(1) Click the Security tab, and choose WLAN MAC Filter Configuration from the
navigation tree on the left. In the right pane, select Enable WAN MAC filter
, set the filter mode, and click New. In the dialog box that is displayed, configure
the SSID-based MAC address filter rule.
Figure 10-1
(2) Click Apply.
Parameters for wireless network MAC filtering:
Parameter
Description
Enable WLAN
MAC filter
Enables or disables the WLAN MAC filter function.
Filter mode
Indicates the MAC filter mode. It can be set to Blacklist or
Whitelist.
● Blacklist: forbids data packets that match rules in the
blacklist to pass through.
● Whitelist: allows data packets that match rules in the
whitelist to pass through.
The blacklist or whitelist mode is a global configuration. The
two modes cannot be used at the same time.
SSID index
Indicates the SSID index of the WLAN for which MAC address
filtering is configured.
Source MAC
address
Indicates the source MAC address in the MAC filter rules.
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EchoLife ONT
FAQ
11 How to configure the DNS server address of
Huawei ONT
11
How to configure the DNS server
address of Huawei ONT
Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
1. In most cases, the default user name for logging in to the web page is root, the
password is admin, and the IP address is 192.168.100.1. However, for security
reasons, the default password or IP address may have been changed before
delivery. The nameplate prevails. Enter the IP address in the address bar of your
browser.
2. Enter the default login account and password on the nameplate on the rear of
the ONT, and click Login.
3. Click the Network Application tab and then choose DNS Configuration from
the navigation tree. In the right pane, configure DNS template, DNS parameters,
and you can also configure static DNS domain name resolution.
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EchoLife ONT
FAQ
11 How to configure the DNS server address of
Huawei ONT
4. Click Apply.
Parameter
Description
Dns template
Indicates a DNS template. It can be set to DEFAULT, PRIORITY,
or INTERNET.
Domain Name
Indicates the DNS domain name.
WAN Name
Indicates the WAN port of the static DNS configuration.
DNS Server
Indicates the DNS server address.
IP Address
Indicates the IP address resolved by using the static domain
name.
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EchoLife ONT
FAQ
12 How to use the WPS function of a Huawei ONT
12
How to use the WPS function of a
Huawei ONT
Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
HG8010, HG8010H, HG8240, HG8240H, HG8240T, HG8240W are bridging ONTs
and do not have the Wi-Fi function.You need to perform on the connected router,
consult the router vendor or the carrier service hotline.
For Huawei ONTs with Wi-Fi functions, such as HG8045, HG8045A, HG8245,
HG8245H, HG8245Q, HG8245T, HG8247 and HG8247H, perform the following
steps:
Wi-Fi protected setup (WPS) simplifies the complicated process of Wi-Fi network
encryption. It can automatically configure the network name (that is, SSID) and
WPA security key. With WPS, users do not need to keep lengthy passwords to
achieve secure connection.
WPS supports 3 implementation modes: push button configuration (PBC), PIN
input configuration (PIN), and AP PIN. In PIN mode, the STA PIN is entered on an
ONT to achieve secure WPS connection. In AP PIN mode, the PIN generated by an
ONT is entered to achieve secure WPS connection.
1. In most cases, the default user name for logging in to the web page is root, the
password is admin, and the IP address is 192.168.100.1. However, for security
reasons, the default password or IP address may have been changed before
delivery. The nameplate prevails. Enter the IP address in the address bar of your
browser.
2. Enter the default login account and password on the nameplate on the rear of
the ONT, and click Login.
3. In the navigation tree on the left, choose WLAN > WLAN Basic Configuration.
Now, let me show you 3 connection modes and you can select yours.
Using the PBC WPS Mode
1. Enable WPS on the ONT.
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EchoLife ONT
FAQ
12 How to use the WPS function of a Huawei ONT
2. Click Apply.
3. Press the WPS button on the STA (Wi-Fi client) to search for the WPS network.
4. Hold down the WPS button on the ONT at least 5s and release it. The WPS
indicator is steady on, blinks (maybe quickly, indicating that the WPS connection
starts), and then steady on again (the WPS connection is set up). Then no more
device can be connected to the ONT Wi-Fi though the WPS method. The WPS
indicator is off 2 minutes later. When the WPS button on the ONT is pressed, the
WPS function on the STA must be enabled within 2 minutes.
Using the PIN WPS Mode
1. Enable WPS on the ONT.
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EchoLife ONT
FAQ
12 How to use the WPS function of a Huawei ONT
2. Start the WPS configuration software of the STA, and select the Client PIN
mode (entering PINs on ONTs). The page displays the PIN of the STA.
3. Go to the WLAN Basic Configuration page of the ONT, enter the STA PIN, and
click Apply.
WPS negotiation starts. When the WPS indicator becomes steady on, the secure
WPS connection is set up successfully.
Using the AP-PIN WPS Mode
1. Enable WPS on the ONT.
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EchoLife ONT
FAQ
12 How to use the WPS function of a Huawei ONT
●
Regenerate PIN: Click Regenerate PIN to generate a new PIN.
●
Reset PIN: Click Reset PIN to restore the PIN to the factory default.
2. Click Apply.
3. Start the WPS configuration software of the STA, select the AP PIN connection
mode, enter the PIN, and click Next.
WPS negotiation starts. When the WPS indicator becomes steady on, the secure
WPS connection is set up successfully.
Parameter
Description
Enable WPS
Specifies whether to enable the WPS function.
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FAQ
12 How to use the WPS function of a Huawei ONT
Parameter
Description
WPS Mode
Indicates the WPS mode which supports automatic
configuration of the network name, that is, the service set
identifier (SSID), and the WPA security key. With WPS, users
do not need to keep lengthy passwords to achieve secure
connection. Specifically, the secure connection can be
achieved by three modes, which are PBC, PIN, and AP PIN.
● In PBC mode, the button is pressed to achieve secure WPS
connection.
● In PIN mode, the STA PIN is entered on an ONT to achieve
secure WPS connection.
● In AP PIN mode, the PIN generated by an ONT is entered
to achieve secure WPS connection.
NOTE
The WPS function can be used on SSID1 for only one band. In addition, do not enable WPS
for multiple SSIDs in the same band. Otherwise, a Wi-Fi connection abnormality may occur.
The status of the WPS indicator on an ONT varies in different situations, as
described in the following table.
escription
Status Description
Steady on
The WPS function is enabled.
Blinking
A Wi-Fi terminal is accessing the system.
Off
The WPS function is disabled.
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EchoLife ONT
FAQ
13 How to use the USB function of a Huawei ONT
13
How to use the USB function of a
Huawei ONT
Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
The USB port of a Huawei ONT can be used in the following scenarios:
●
Connects to an electronic device such as mobile phones and pads to supply
power;
●
Connects to a 3G/4G wireless network adapter to provide wireless 3G/4G
access;
●
Connects to a printer. The computers, mobile phones, and pads connected to
the ONT can access the printer to implement the network printing (supported
by some Huawei ONTs);
●
Connects to a USB storage device (portable hard drive) for data backup;
●
Connects to a USB storage device (portable hard drive). The computers,
mobile phones, and pads connected to the ONT can access data in the USB
storage device to implement network sharing (supported by some Huawei
ONTs).
This post describes how to use the USB function of a Huawei ONT to implement
network sharing.
1. In most cases, the default user name for logging in to the web page is root, the
password is admin, and the IP address is 192.168.100.1. However, for security
reasons, the default password or IP address may have been changed before
delivery. The nameplate prevails. Enter the IP address in the address bar of your
browser.
2. Enter the default login account and password on the nameplate on the rear of
the ONT, and click Login.
3. In the navigation tree on the left, choose Network Applications > USB
Application. In the pane on the right, set the parameters related to FTP
downloading to share the FTP file of the ONT.
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FAQ
13 How to use the USB function of a Huawei ONT
NOTE
FTP server configuration supports only English.The file time of an ONT is in the UNIX
format. In Windows OS, the file time displayed may be different from the actual time for
FTP access.
4. Click Download to download files from the FTP server to the USB storage
device.
Configuration Example
Configure the USB related parameters to share the contents on the USB storage
device.
1. Insert the USB storage device to the ONT that provides a USB port. If No USB
Device is displayed in USB Device, no USB storage device is identified. Remove
and re-insert the USB storage device.
2. Select Enable FTP Server, and specify User Name and Password.
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FAQ
13 How to use the USB function of a Huawei ONT
3. Choose Security > ONT Access Control Configuration, and select Enable the
LAN-Side PC to Access the ONT Through FTP and Enable the WAN-Side PC to
Access the ONT Through FTP. Click Apply.
4. Enter ftp://192.168.100.1 in the address bar to visit the USB storage device.
192.168.100.1 is the IP address used for ONT management.
Parameter
Description
FTP Client Configuration
FTP URL
Indicates the path of the file downloaded through FTP.
Port ID
Indicates the FTP port number. It is set to 21 by default.
Generally, the setting is not required.
User Name
Indicates the user name for connecting to the FTP server. If
the FTP server supports anonymous login, the setting is
not required.
Password
Indicates the password for connecting to the FTP server. If
the FTP server supports anonymous login, the setting is
not required.
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FAQ
13 How to use the USB function of a Huawei ONT
Parameter
Description
USB Device
Indicates the drive of the external USB device for saving
the file downloaded through FTP. When the USB storage
device is connected to the USB port, the drop-down list is
available.
Path
Indicates the path for saving the FTP-downloaded file to
the external USB device. If the path is not entered, the
path specified in Download URL is used by default.
FTP Server Configuration
Enable FTP Server
Enables the FTP server when the ONT serves as an FTP
server.
User Name
Sets the user name of the FTP server. This user name is
required when another FTP client logs in to the FTP server.
Password
Sets the password of the FTP server. This password is
required when another FTP client logs in to the FTP server.
USB Device
Indicates the drive of the external USB device for saving
the file downloaded through FTP.
Root Path
Indicates the path for saving shared files when the ONT
serves as a server.
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EchoLife ONT
FAQ
14 How to configure the DDNS of a Huawei ONT
14
How to configure the DDNS of a
Huawei ONT
Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
With DDNS, which associates a static domain name with the dynamic IP address
of its host, users on the Internet can access the server only with domain names.
1. In most cases, the default user name for logging in to the web page is root, the
password is admin, and the IP address is 192.168.100.1. However, for security
reasons, the default password or IP address may have been changed before
delivery. The nameplate prevails. Enter the IP address in the address bar of your
browser.
2. Enter the default login account and password on the nameplate on the rear of
the ONT, and click Login.
3. Click the Network Application tab and then choose DDNS Configuration from
the navigation tree. In the right pane, configure DDNS parameters, including
Service Provider, Host Name, Service Port, Domain Name, Username, and
Password.
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FAQ
14 How to configure the DDNS of a Huawei ONT
4. Click Apply.
Dynamic domain name service (DDNS) associates a static domain name with the
dynamic IP address of its host.
Assume that server A provides HTTP or FTP service and it is connected to the
Internet using routers. If server A obtains an IP address through DHCP, or server A
is connected to the Internet through PPPoE, PPTP, or L2TP, the IP address is a
dynamic IP address. That is, its IP address may change each time when server A
initializes its connection to the Internet.
The mapping between the domain name and IP address provided by the domain
name service (DNS) server is static, and the mapping does not update when the IP
address changes. Therefore, when the IP address of server A changes, users on the
Internet cannot access server A with domain names.
Parameter
Description
WAN Name
Indicates the name of the WAN port.
Service Provider
DDNS service provider. It can be set to dyndns, dyndnsstatic, dyndns-custom, qdns, qdns-static and gnudip.
Host name
Indicates the name of the DDNS server.
Service Port
Indicates the service port of DDNS.
Domain Name
Indicates the domain name provided by DDNS service
provider.
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FAQ
14 How to configure the DDNS of a Huawei ONT
Parameter
Description
User Name
Indicates the user name of DDNS account.
Password
Indicates the password of DDNS account.
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EchoLife ONT
FAQ
15 How to use the WiFi SSID hiding function of a
Huawei ONT
15
How to use the WiFi SSID hiding
function of a Huawei ONT
Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
HG8010, HG8010H, HG8240, HG8240H, HG8240T, HG8240W are bridging ONTs
and do not have the Wi-Fi function.You need to perform on the connected router,
consult the router vendor or the carrier service hotline.
For Huawei ONTs with Wi-Fi functions, such as HG8045, HG8045A, HG8245,
HG8245H, HG8245Q, HG8245T, HG8247 and HG8247H, perform the following
steps:
1. In most cases, the default user name for logging in to the web page is root, the
password is admin, and the IP address is 192.168.100.1. However, for security
reasons, the default password or IP address may have been changed before
delivery. The nameplate prevails. Enter the IP address in the address bar of your
browser.
2. Enter the default login account and password on the nameplate on the rear of
the ONT, and click Login.
3. In the navigation tree on the left, choose WLAN > WLAN Basic Configuration.
In the pane on the right, select the Enable WLAN option box. In the dialog box
that is displayed, deselect Broadcast SSID.
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EchoLife ONT
FAQ
15 How to use the WiFi SSID hiding function of a
Huawei ONT
4. Click Apply.
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EchoLife ONT
FAQ
16 How to troubleshoot in case of an abnormal
indicator on a Huawei ONT
16
How to troubleshoot in case of an
abnormal indicator on a Huawei ONT
Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
The indicators of Huawei ONTs are on the front side of the device, as shown in the
following figure.
Huawei ONTs have indicators for power supply, registration, optical signal, and
gigabit (100M and LAN). ONTs with voice, USB, wireless, and CATV functions also
have indicators for telephone (TEL), USB, wireless (WLAN), and CATV.
NOTE
Some ONTs have a Light (Indicator) button on the side. This button is used to turn on or
off the indicators (on by default). Ensure that the button is in the "on" position.
Normal Status of the Indicators
●
Power: steady green, indicating that the power supply is on.
●
Registration (PON): steady on; Optical signal (LOS): off, indicating that the
ONT is connected to the upper-layer device.
●
Gigabit (100M and LAN): steady on or blinking, indicating that the Ethernet
connection is normal.
●
Telephone (TEL): steady on or blinking quickly, indicating that the device is
connected to the voice server.
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EchoLife ONT
FAQ
16 How to troubleshoot in case of an abnormal
indicator on a Huawei ONT
●
USB: steady on or blinking, indicating that the USB connection is normal.
●
Wireless (WLAN): steady on or blinking, indicating that the wireless function
is enabled.
●
CATV: steady on, indicating that the CATV function is enabled.
●
WPS: steady on or blinking, indicating that the WPS function is enabled.
Troubleshooting
●
If the registration (PON) and optical signal (LOS) indicators are not
steady on and off respectively, it is possible that the ONT has no optical
signal, the ONT transmits optical signals abnormally, or the hardware is
faulty. Take appropriate measures as follows:
1.
Check whether the connector of the optical fiber is securely inserted.The
connector at one end of the optical fiber is located at the rear of the ONT,
and the one at the other end is located on the wall or weak-current box, as
shown in the following figure.
2.
Restart the ONT.Press the ON/OFF button on the side of the ONT to shut
down the ONT. Turn on the ONT several seconds later.
3.
If the fault persists, call the service hotline of your ISP and request the ISP
installation and maintenance personnel to handle the problem.
●
If the Gigabit (100M and LAN) indicator is off, it indicates that the
Ethernet connection is not set up. Take appropriate measures as follows:
1.
Check whether the Ethernet port is securely inserted.Remove and then insert
the connectors connecting to the network port (LAN/FE/GE/gigabit/100M) on
the ONT and to the network port on the computer.
2.
Restart the ONT.Press the ON/OFF button on the side of the ONT to shut
down the ONT. Turn on the ONT several seconds later.
3.
If the fault persists, call the service hotline of your ISP and request the ISP
installation and maintenance personnel to handle the problem.
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EchoLife ONT
FAQ
16 How to troubleshoot in case of an abnormal
indicator on a Huawei ONT
●
If the wireless (WLAN) indicator is off, the wireless function is disabled.
Hold down the WLAN button on the side of the ONT for more than 5 seconds
to enable the wireless function.
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EchoLife ONT
FAQ
17 Where can I download firmware upgrade files of
huawei EchoLife ONT
17
Where can I download firmware
upgrade files of huawei EchoLife ONT
Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
1. Click http://support.huawei.com/enterprise/en/category/access-networkpid-1482605784817 to access the Access Network section of the support website
of the enterprise network. All ONT products are displayed.
2. Click the ONT product -->Software Download. All released software related to
the product can be found here.
3. Click and Download the software you needed.
NOTE
● Huawei ONT is used with an OLT and NMS of a required version. If the versions are not
the required ones, the ONT may not work.
● you need to have the HUAWEI account and authority to download the firmware, if you
don't have the authority , you can ask your provider to support to download it from
HUAWEI support website , thank you.
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EchoLife ONT
FAQ
18
18 What do I do if I cannot find Huawei ONT's Wi-Fi
signals
What do I do if I cannot find Huawei
ONT's Wi-Fi signals
Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
HG8010, HG8010H, HG8240, HG8240H, HG8240T, HG8240W are bridging ONTs
and do not have the Wi-Fi function.You need to perform on the connected router,
consult the router vendor or the carrier service hotline.
For Huawei ONTs with Wi-Fi functions, such as HG8045, HG8045A, HG8245,
HG8245H, HG8245Q, HG8245T, HG8247 and HG8247H, perform the following
steps:
1.
Verify that the Light button on the ONT is turned on. Note that some ONTs
do not have this button.
2.
Check the WLAN indicator on the side of the ONT.
If the WLAN indicator is steady on, the Wi-Fi function of the ONT is enabled.
Search for Wi-Fi signals near the ONT to prevent Wi-Fi signals from being
blocked by obstacles.
If the WLAN indicator is off, the Wi-Fi function may be disabled. Wi-Fi can be
enabled using either of the following methods:
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–
Press and hold down the WLAN button on the side of the ONT for more
than 5 seconds to enable Wi-Fi.
–
Log in to the ONT web page (with reference to section 3 How to login
huawei EchoLife ONT). On the WLAN > 2.4G/5G Basic Network
Settings page, select Enable WLAN. Click Apply to make the
configuration take effect.
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EchoLife ONT
FAQ
18 What do I do if I cannot find Huawei ONT's Wi-Fi
signals
NOTE
For some ONTs, the navigation path to the Wi-Fi function configuration is as follows:
Advanced Configuration > WLAN > WLAN Basic Network Settings.
3.
If no Wi-Fi network is found even after Wi-Fi is enabled, navigate to WLAN >
2.4G/5G Basic Network Settings and select Broadcast SSID to ensure that
the Wi-Fi name (SSID) is not hidden. Click Apply to make the configuration
take effect.
NOTE
For some ONTs, the navigation path to the Wi-Fi function configuration is as follows:
Advanced Configuration > WLAN > WLAN Basic Network Settings.
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EchoLife ONT
FAQ
19 What do I do if I cannot connect to Huawei
ONT's Wi-Fi network
19
What do I do if I cannot connect to
Huawei ONT's Wi-Fi network
Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
HG8010, HG8010H, HG8240, HG8240H, HG8240T, HG8240W are bridging ONTs
and do not have the Wi-Fi function.You need to perform on the connected router,
consult the router vendor or the carrier service hotline.
For Huawei ONTs with Wi-Fi functions, such as HG8045, HG8045A, HG8245,
HG8245H, HG8245Q, HG8245T, HG8247 and HG8247H, perform the following
steps:
1.
Issue 07 (2021-08-23)
Check whether the target network is the ONT's Wi-Fi network. The default
Wi-Fi name (SSID) and password of the ONT are displayed on its nameplate.
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43
EchoLife ONT
FAQ
19 What do I do if I cannot connect to Huawei
ONT's Wi-Fi network
2.
Check whether the Wi-Fi name (SSID) or password of the ONT has been
changed. If yes, use the new SSID and password for Wi-Fi connection.
3.
Check whether MAC address filtering is configured. Specifically, log in to the
ONT web page (with reference to section 3.1). Navigate to
Security >WLAN MAC Filter Configuration and query whether the MAC
address has been blacklisted. A device with a blacklisted MAC address cannot
be connected to the network.
NOTE
For some ONTs, the navigation path for configuring MAC addresses filtering is Advanced
Configuration > Security Configuration > Wi-Fi MAC Address Filtering.
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EchoLife ONT
FAQ
20 What do I do if I cannot access the Internet after
connecting to Huawei ONT's Wi-Fi
20
What do I do if I cannot access the
Internet after connecting to Huawei ONT's
Wi-Fi
Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
HG8010, HG8010H, HG8240, HG8240H, HG8240T, HG8240W are bridging ONTs
and do not have the Wi-Fi function.You need to perform on the connected router,
consult the router vendor or the carrier service hotline.
For Huawei ONTs with Wi-Fi functions, such as HG8045, HG8045A, HG8245,
HG8245H, HG8245Q, HG8245T, HG8247 and HG8247H, perform the following
steps:
1.
Check whether you can access the Internet using a network cable. If this
method does not work, the network is unavailable and you are advised to
contact the service provider.
2.
Check whether parental control is enabled on the ONT to limit Internet access
permission. Specifically, log in to the ONT web page. Navigate to Security >
Parental Control Configuration
3.
and check whether a parental control profile has been bound to your
terminal. If yes, cancel the binding.
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EchoLife ONT
FAQ
20 What do I do if I cannot access the Internet after
connecting to Huawei ONT's Wi-Fi
NOTE
Some ONTs do not support parental control.
4.
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Power off and restart the ONT. Then try to connect to Wi-Fi again.
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EchoLife ONT
FAQ
21 How to Restore Factory Settings for an ONT
21
How to Restore Factory Settings for
an ONT
Answer
Use either of the following methods to restore factory settings for an ONT:
●
Choose System Tools > Restore Default Configuration from the main menu
on the web page and click Default.
●
Hold down the RESET button for a long period of time (longer than 10s) to
restart the ONT with factory settings.
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EchoLife ONT
FAQ
22 What do I do if I occasionally get disconnected
from Huawei ONT's Wi-Fi
22
What do I do if I occasionally get
disconnected from Huawei ONT's Wi-Fi
Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
HG8010, HG8010H, HG8240, HG8240H, HG8240T, HG8240W are bridging ONTs
and do not have the Wi-Fi function.You need to perform on the connected router,
consult the router vendor or the carrier service hotline.
For Huawei ONTs with Wi-Fi functions, such as HG8045, HG8045A, HG8245,
HG8245H, HG8245Q, HG8245T, HG8247 and HG8247H, perform the following
steps:
1.
Check the Wi-Fi signal strength on your terminal. If the signal strength is
weak, you may be far away from the signal source or an obstacle exists, and
you are advised to get closer to the ONT.
2.
Get far away from Wi-Fi signal interference sources such as microwave ovens
and cordless phones.
3.
Try Wi-Fi connection on another terminal. If this problem does not occur,
there may be a problem with the driver or hardware of your original terminal.
Then you are advised to update the driver of the Wi-Fi network adapter and
check whether the hardware is damaged.
4.
Change the Wi-Fi name (SSID). Duplicate SSIDs may exist within your
terminal reach.
5.
Some viruses may exist and cause the disconnection. You are advised to test
viruses by connecting only one computer and run antivirus software.
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EchoLife ONT
FAQ
23 What do I do if Huawei ONT's Wi-Fi is slow
23
What do I do if Huawei ONT's Wi-Fi
is slow
Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
HG8010, HG8010H, HG8240, HG8240H, HG8240T, HG8240W are bridging ONTs
and do not have the Wi-Fi function.You need to perform on the connected router,
consult the router vendor or the carrier service hotline.
For Huawei ONTs with Wi-Fi functions, such as HG8045, HG8045A, HG8245,
HG8245H, HG8245Q, HG8245T, HG8247 and HG8247H, perform the following
steps:
1.
Power off and restart the ONT. Then try to connect to Wi-Fi again.
2.
Visit your service provider's official website using a network cable for a speed
test. If the network speed is still low, there is a problem with the network and
you are advised to contact the service provider.
3.
Check the Wi-Fi signal strength on your terminal. If the signal strength is
weak, you may be far away from the signal source or an obstacle exists, and
you are advised to get closer to the ONT.
4.
If multiple terminals are connected to the Wi-Fi network, bandwidths are
shared and the speed is low. Check whether you are running bandwidthhungry services such as download and game services. If yes, disable these
services and then access the Internet.
5.
Get far away from Wi-Fi signal interference sources such as microwave ovens
and cordless phones.
6.
Change the Wi-Fi password (with reference to section 5 What do I do if I
forget the Wi-Fi password of Huawei ONT) to prevent the network speed
from being slowed down by rogue devices.
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EchoLife ONT
FAQ
24 How do I prevent rogue devices from connecting
to my Huawei ONT's Wi-Fi
24
How do I prevent rogue devices
from connecting to my Huawei ONT's Wi-Fi
Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
HG8010, HG8010H, HG8240, HG8240H, HG8240T, HG8240W are bridging ONTs
and do not have the Wi-Fi function.You need to perform on the connected router,
consult the router vendor or the carrier service hotline.
For Huawei ONTs with Wi-Fi functions, such as HG8045, HG8045A, HG8245,
HG8245H, HG8245Q, HG8245T, HG8247 and HG8247H, perform the following
steps:
1.
Exercise caution when using software to access Wi-Fi without permission.
Such software uploads a user's Wi-Fi network information without
notification. Another user can find this Wi-Fi network name, obtain the Wi-Fi
network key from the software server through a 3G or 4G network, and
access this Wi-Fi network without permission.
2.
Check whether encryption has been performed for the Wi-Fi network.
Specifically, log in to the ONT web page. On the main menu, choose WLAN >
2.4G/5G Basic Network Settings. In WPA PreSharedKey , do not select
Hide. .
3.
Check whether the Wi-Fi password is too simple to be cracked. You are
advised to set Authentication Mode to WPA-PSK/WPA2-PSK. Configure and
record a password with high security level, for example, a password
containing digits, uppercase letters, lowercase letters, and special characters.
This prevents password cracking.
The following figure shows the details.
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EchoLife ONT
FAQ
24 How do I prevent rogue devices from connecting
to my Huawei ONT's Wi-Fi
NOTE
For some ONTs, you can configure a Wi-Fi password after choosing Advanced
Configuration > WLAN > 2.4G/5G Basic Network Settings. on the ONT web page.
4.
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By configuring MAC address filtering, you can allow only permitted devices
(whitelist) to access the network, and prevent rogue devices (blacklist) from
accessing the network. For details about how to configure MAC address
filtering, see section 10 How to configure MAC address filtering to prevent
unauthorized network access on Huawei ONT.
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51
EchoLife ONT
FAQ
25 How to Change the Voice Protocol on an ONT
25
How to Change the Voice Protocol
on an ONT
Answer
●
For the V100R006C00, V100R006C01, V200R006C00, V200R006C01, and
earlier versions:
Load a software version. The C0X version determines the voice protocol used
on an ONT: SIP is used if X is an even number and H.248 is used if X is an odd
number.
●
For the V300R012C00 and later versions:
Choose Voice > SIP/H.248 Protocol Conversion from the main menu on the
web page.
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EchoLife ONT
FAQ
26 Does an ONT Support Routing
26
Does an ONT Support Routing
Answer
Query the ONT nameplate to determine whether an ONT supports routing. If
"gateway HGU" is marked on an ONT nameplate, the ONT is of the gateway type
and supports routing. If "bridging SFU" is marked on an ONT nameplate, the ONT
is of the bridging type and does not support routing.
Applicable Version
V300R013C10 and later
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EchoLife ONT
FAQ
27 How to Configure the Wi-Fi Service on an ONT
27
How to Configure the Wi-Fi Service
on an ONT
Answer
Configure the Wi-Fi service through web pages or TR069 servers for an ONT that
supports Wi-Fi. For details, see the user manual of each ONT device.
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54
EchoLife ONT
FAQ
28 What Are Default User Name and Password for
Logging In to an ONT
28
What Are Default User Name and
Password for Logging In to an ONT
Answer
●
EG Series
The default user name and password for common users are Epuser and
userEp, respectively.
●
Other Series
The default user name and password for common users are:
–
V300R016C10 and before: root and admin, respectively.
–
V300R017C00 and later: root and adminHW, respectively.
NOTE
Certain Service Providers may customize accounts and passwords, which are different from
the default accounts and passwords listed in the preceding. For details, contact the
corresponding Service Provider.
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55
EchoLife ONT
FAQ
29 Can the Management IP Address of an ONT Be
Configured
29
Can the Management IP Address of
an ONT Be Configured
Answer
ONT management IP addresses are classified as LAN-side management IP
addresses and WAN-side IP addresses.
●
The LAN-side management IP address can be configured. To do so, choose
LAN > LAN Host Configuration from the main menu on the web page.
●
The WAN-side management IP address is based on WAN port configurations.
Issue 07 (2021-08-23)
–
If the WAN port statically obtains an IP address, the WAN-side
management IP address can be configured. Ensure that the configured
management IP address can communicate with the upper-layer device.
–
If the WAN port obtains an IP address in DHCP or PPPoE mode, the
WAN-side management IP address can only be obtained from the DHCP
server.
Copyright © Huawei Technologies Co., Ltd.
56
EchoLife ONT
FAQ
30 What Is ONT's Optical Power Range
30
What Is ONT's Optical Power Range
Answer
For the ONTs using GPON upstream transmission: -27 dBm to -8 dBm (Class B+);
-30 dBm to -8dBm (Class C+).
For the ONTs using XG-PON upstream transmission: -28dBm to –8dBm(Class
N1a); -28dBm to -8dBm(Class N2a).
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EchoLife ONT
FAQ
31 Can ONT's Factory Password Be Restored
31
Can ONT's Factory Password Be
Restored
Answer
Yes, but ONT's factory password cannot be separately restored. To restore the
password, restore the ONT's factory settings. Query the ONT's password on the
TR069 server or iTMS.
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58
EchoLife ONT
FAQ
32 How to Configure the Voice Service on an ONT
32
How to Configure the Voice Service
on an ONT
Answer
Configure the voice service through web pages, U2000, or TR069 servers on an
ONT that supports the voice service. For details, see the user manual of each ONT
device.
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59
EchoLife ONT
FAQ
33 Can an ONT Connect to a Switch in the Lower
Layer to Support the Enterprise Private Line Service
33
Can an ONT Connect to a Switch in
the Lower Layer to Support the Enterprise
Private Line Service
Answer
No. ONTs cannot connect to a PON terminal, switch, or router in the lower layer.
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60
EchoLife ONT
FAQ
34 Which Configurations Are Required for Logging
In to an ONT Through Web Pages
34
Which Configurations Are Required
for Logging In to an ONT Through Web
Pages
Answer
1.
Connect the PC to the LAN port on the ONT.
2.
The default IP address of the ONT is assumed to be 192.168.100.1. Set the IP
address of the PC to 192.168.100, which locates in the same network segment
as the ONT.
NOTE
If the IP address of the ONT is 192.168.1.1, set the IP address of the PC to be within
the same network segment, such as 192.168.1.100.
3.
Issue 07 (2021-08-23)
Enter http://192.168.100.1 in the address bar of the browser and press Enter.
Then, the login window is displayed.
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61
EchoLife ONT
FAQ
35 Can an ONT Connect to a POS Machine in the
Lower Layer
35
Can an ONT Connect to a POS
Machine in the Lower Layer
Answer
Yes. The POS service is a type of data service, which promotes high requirements
on network quality.
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EchoLife ONT
FAQ
36 Can an Optical Port on an ONT Connect to an
Optical Port on an Optical Transceiver
36
Can an Optical Port on an ONT
Connect to an Optical Port on an Optical
Transceiver
Answer
No. The optical port on an ONT is a PON port while the optical port on an optical
transceiver is a GE port.
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63
EchoLife ONT
FAQ
37 How Many MAC Addresses Can an ONT Learn
37
How Many MAC Addresses Can an
ONT Learn
Answer
1024
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64
EchoLife ONT
FAQ
38 How to Provision the POS Service on an ONT
38
How to Provision the POS Service on
an ONT
Answer
The method of provisioning the POS service on an ONT is the same as that of
provisioning the common voice service on the ONT. For details, see the ONT user
manual.
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EchoLife ONT
FAQ
39 Is the Wi-Fi Service Affected If Multiple ONTs Use
the Same Channel
39
Is the Wi-Fi Service Affected If
Multiple ONTs Use the Same Channel
Answer
Yes. The service is affected in the same channel.
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EchoLife ONT
FAQ
40
40 How to Change a Digitmap Mapping Mode
How to Change a Digitmap Mapping
Mode
Answer
Choose Voice > VoIP Basic Configuration from the main menu on the web page
and configure Digitmap Match Mode.
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67
EchoLife ONT
FAQ
41 Which ONTs Support Both IPv4 and IPv6
41
Which ONTs Support Both IPv4 and
IPv6
Answer
All gateway ONTs have supported IPv4, IPv6, and DS-Lite since V200R006C00/
V200R006C01.
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68
EchoLife ONT
FAQ
42 Which ONTs Support Polarity Reversal Impulse
42
Which ONTs Support Polarity
Reversal Impulse
Answer
All ONTs providing voice ports support polarity reversal impulse. To configure
polarity reversal impulse on an ONT, choose Voice > VoIP Advanced
Configuration from the main menu on the web page or configure the universal
value-added service profile through the U2000.
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EchoLife ONT
FAQ
43 Is the Number of Concurrently Online Users
Limited on an ONT
43
Is the Number of Concurrently
Online Users Limited on an ONT
Answer
Yes. The number can be configured as follows: Choose Network Application >
Terminal Limit Configuration from the main menu on the web page.
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70
EchoLife ONT
FAQ
44 Can Call Waiting Duration Be Changed on an
ONT
44
Can Call Waiting Duration Be
Changed on an ONT
Answer
No.
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71
EchoLife ONT
FAQ
45 Does an ONT Require an IP Address for
Configuring Voice Data
45
Does an ONT Require an IP Address
for Configuring Voice Data
Answer
Yes. An IP address is required.
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72
EchoLife ONT
FAQ
46 Can an Ethernet Port on an ONT Transparently
Transmit Multiple VLAN Tags
46
Can an Ethernet Port on an ONT
Transparently Transmit Multiple VLAN Tags
Answer
Yes.
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73
EchoLife ONT
FAQ
47 How to Clear ONT Data
47
How to Clear ONT Data
Answer
Clearing ONT data is similar to restoring factory settings for an ONT. Use either of
the following methods to restore factory settings for an ONT:
●
Choose System Tools > Restore Default Configuration from the main menu
on the web page and click Restore Default Configuration.
●
Hold down the RESET button for a long period of time (longer than 10s) to
restart the ONT with factory settings.
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74
48 Can I Use an iPad to Log In to the ONT Web
Page to Update and Download the ONT
Configuration File
EchoLife ONT
FAQ
48
Can I Use an iPad to Log In to the
ONT Web Page to Update and Download the
ONT Configuration File
Answer
An iPad cannot be used to perform a firmware upgrade, or update or download
the ONT configuration file.
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75
49 Can an STA Automatically Switch to an Access
Point with Stronger Signal Strength in a Smart Wi-Fi
Coverage Network
EchoLife ONT
FAQ
49
Can an STA Automatically Switch to
an Access Point with Stronger Signal
Strength in a Smart Wi-Fi Coverage Network
Answer
●
For an STA that has the capability of roaming aggressiveness, it automatically
compares the signal strength among detected access points and switches to
an access point with stronger signal strength.
●
For an STA that does not have the capability of roaming aggressiveness, if the
ONT finds that the signal strength of the Wi-Fi device is poor, the ONT
disconnects the Wi-Fi device from its current access point and the Wi-Fi device
has to look for an access point with stronger signal strength.
NOTE
The action of Wi-Fi roaming and switching is mainly dependent to the user's Wi-Fi terminal.
Some Wi-Fi terminals will continuously attempt to connect to the access point from which
they had been disconnected rather than looking for an access point with stronger signal
strength. For these Wi-Fi terminals, contact the vendor to resolve the roaming and
switching issues.
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76
50 Will User Services Be Affected During Wi-Fi
Access Point Switching in a Smart Wi-Fi Coverage
Network
EchoLife ONT
FAQ
50
Will User Services Be Affected
During Wi-Fi Access Point Switching in a
Smart Wi-Fi Coverage Network
Answer
●
For buffered services (such as video play), no obvious service interruption is
sensitive to users during the switching.
●
For services that are not buffered (such as web browsing), services will be
interrupted transiently (varying based on the user devices and Wi-Fi
environments) during switching and will be restored to normal after the
switching is completed.
The following table lists the reference data of service interruption duration in
various switching scenarios.
Switching Scenario
Service
Interruption
Duration(IOS
Device)
Service
Interruption
Duration(Androi
d Device)
Service
Interruption
Duration(Windo
ws Device)
ONT to ETH/PLC AP
7s
10s
1s
ETH/PLC AP to ONT
5s
11s
1s
ONT to Repeater
8s
9s
8s
Repeater to ONT
12s
10s
2s
ETH/PLC AP to
ETH/PLC AP
1–4s
10s
2s
Repeater to
Repeater
4s
10s
4–8s
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50 Will User Services Be Affected During Wi-Fi
Access Point Switching in a Smart Wi-Fi Coverage
Network
EchoLife ONT
FAQ
NOTE
The actual Wi-Fi switching duration is strongly related to factors including the user terminal
type, operating system type and version, and Wi-Fi chip driver. Interference sources in the
actual environment also need to be considered. Therefore, the data in the preceding table
servers only reference.
User terminal examples in the reference data are as follows:
● IOS device: iPhone 6
● Android device: HuaWei Mate 7
● Windows device: Lenovo YoGa1
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78
51 How to Resolve Incompatibility Between GPON
and XG-PON ONTs When They Share the Same
ODN?
EchoLife ONT
FAQ
51
How to Resolve Incompatibility
Between GPON and XG-PON ONTs When
They Share the Same ODN?
Answer
Compatibility between GPON and XG-PON ONTs:
Table 51-1 describes the Tx and Rx wavelengths of GPON an XG-PON ONTs.
Table 51-1 Tx and Rx wavelengths
Type
Downstream Direction
Upstream Direction
GPON
Center wavelength:
1490 nm
Center wavelength: 1310
nm
Wavelength range:
1480-1500 nm
Wavelength range:
1290-1330 nm
Center wavelength:
1577 nm
Center wavelength: 1270
nm
Wavelength range:
1575-1580 nm
Wavelength range:
1260-1280 nm
XG-PON
From wavelengths of XG-PON (asymmetric system with upstream rate 2.5 Gbit/s
and downstream rate 10 Gbit/s) and GPON ONTs, if they share the same ODN,
GPON ONTs (Table 51-2 lists compatibility) in the earlier stage require
wavelength block filter (WBF) for downstream isolation because they are in poor
performance in downstream optical signal isolation from XG-PON ONTs.
Otherwise, packet loss or even disconnection may occur caused by signal
interference. Therefore, the WBF needs to be added on the ONT or optical splitter.
Solution
The WBF is added on the optical splitter for GPON ONTs that are incompatible
with XG-PON ONTs sharing the same ODN. Specifically,
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51 How to Resolve Incompatibility Between GPON
and XG-PON ONTs When They Share the Same
ODN?
EchoLife ONT
FAQ
●
Male and female connectors.
●
Can be externally connected to the SC/UPC (Shown in the following figure) or
AC/APC connector.
Figure 51-1 SC/UPC connector
Figure 51-2 and Figure 51-3 show specific solutions for live networks.
Figure 51-2 ONTs of different types are connected to the same optical splitter
Figure 51-3 Only early-stage GPON ONTs are connected to the same optical
splitter
Table 51-2 lists compatibility between GPON ONTs and XG-PON ONTs.
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51 How to Resolve Incompatibility Between GPON
and XG-PON ONTs When They Share the Same
ODN?
EchoLife ONT
FAQ
NOTE
● The time in Compatibility is calculated from the ONT replacement. Detailed markets
and BOM codes needed to be queried.
● For details, collect the ONT SN and provide it to the Huawei technical support engineer
for querying.
Table 51-2 Compatibility between GPON ONTs and XG-PON ONTs
Model
Compatibility
HG810/HG810A/HG850
Supported from the delivery in June
2012.
HG865/HG866
Supported from the delivery in January
2011.
HG851/OT550
Not supported.
HG813/HG850A/HG851A
Supported from the delivery in June
2011.
HG860/HG861
Supported from the delivery in January
2011.
HG863
Replaced from June 2010.
HG8240/HG8240B/HG8240R/
HG8240S/HG8240T/HG8240W/
HG8245
Replaced from June 2010.
/HG8245T/HG8010/HG8110/
HG8247/HG8247A/HG8447
/HG8120/HG8120R/HG8242/
HG8242B/HG8040/HG8247T/HG8045
/HG8244T
HG8010A/HG8010H/HG8010U/
HG8245A/HG8245H/HG8110H/
HG8240A
Supported by all models.
/HG8240H/HG8240S/HG8240T/
HG8240u/HG8045A/HG8012H/
HG8247H
/HG8242H/HG8040H/HG8045H/
HG8045D/HG8245D/HG8245V/
HG8245W5
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EchoLife ONT
FAQ
52 What Is the Meaning of ONT Indicators
52
What Is the Meaning of ONT
Indicators
Answer
Table 52-1and Table 52-2 describe meanings of general ONT indicators.
NOTE
Indicators of customized ONTs have different meanings. For details, see the Quick Start
delivered with an ONT.
Table 52-1 Meaning of Indicators on an ONT
Indicator
Description
Status
Description
CATV
CATV port
LED
Steady on
The CATV function is enabled
and CATV signals are
received.
Off
The CATV function is disabled
or CATV signals are not
received.
Steady on
The WPS function is enabled.
Blinking
A Wi-Fi terminal is accessing
the system.
Off
The WPS function is disabled.
Steady on
The WLAN function is
enabled.
Blinking
Data is being transmitted on
the WLAN port.
Off
The WLAN function is
disabled.
WPS
WLAN
Issue 07 (2021-08-23)
WPS LED
WLAN LED
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EchoLife ONT
FAQ
52 What Is the Meaning of ONT Indicators
Indicator
Description
Status
Description
USB
USB port LED
Steady on
The USB port is connected
and is working in the host
mode, but no data is
transmitted.
Blinks quickly
(twice per
second)
Data is being transmitted on
the USB port.
Off
The USB port is not
connected.
Steady on
The ONT is registered with
the softswitch but no service
flows are transmitted.
Blinking
Service flows are transmitted.
Off
The ONTl is not powered on
or fails to be registered to the
softswitch.
Steady on
The Ethernet connection is in
the normal state.
Blinking
Data is being transmitted on
the Ethernet port.
Off
The Ethernet connection is
not set up.
TEL1–TEL2
Voice
telephone
port LED
LAN1–LAN4
Ethernet port
LED
LOS
Connection
LED
See Table 52-2.
PON
Authenticatio
n LED
See Table 52-2.
POWER
Power supply
LED
Steady on
The ONT is powered on.
Off
The power supply is cut off.
Table 52-2 Meaning of PON and LOS Indicators
No.
Indicator
Status(PON)
Indicator
Status(LOS)
Description
1
Off
Off
2
Blinks twice a
second
Blinks twice a
second
The ONT is prohibited by the
upper-layer device or blinks
abnormally, contact the service
provider for help.
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EchoLife ONT
FAQ
52 What Is the Meaning of ONT Indicators
No.
Indicator
Status(PON)
Indicator
Status(LOS)
Description
3
Blinks twice a
second
Off
The ONT attempts to set up a
connection with its upper-layer
device.
4
Steady on
Off
A connection is set up between
the PON terminal and its
upper-layer device.
5
Off
Blinks once two
seconds
The ONT is not connected to
optical fibers or does not
receive optical signals.
6
Blinks once two
seconds
Blinks once two
seconds
The hardware is faulty.
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EchoLife ONT
FAQ
53 What Is a Rogue ONT and How to Prevent Such
an ONT?
53
What Is a Rogue ONT and How to
Prevent Such an ONT?
Answer
If an ONT transmits optical signals to upstream at a timestamp that is not
assigned to it, it is called a continuous-mode ONT. Such an ONT is also call the
rogue ONT, which transmits optical signals at any time. When a rogue ONT exists,
●
If the rogue ONT is online, one or all of the other ONTs connected to the
same PON port on the OLT go offline or go online and offline frequently.
●
If the rogue ONT is not configured, the other ONTs that are not configured
will fail to be automatically discovered.
Enable rogue ONT detection on the OLT. A rogue ONT will be isolated after being
detected.
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EchoLife ONT
FAQ
54 What is loop detection?
54
What is loop detection?
Answer
If a network cable is connected to two LAN ports of a optical modem, a loop
occurs on the port. A port loop may cause a network storm and service faults. The
ONT supports loop detection. If a loop is detected on a LAN port, the LAN port is
isolated to break the loop.
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EchoLife ONT
FAQ
55 What is the number of Wi-Fi accesses
55
What is the number of Wi-Fi
accesses
Answer
It is recommended that no more than 10 devices (including wired and Wi-Fi
devices) be connected to an ONT. If too many devices are connected, the user
experience deteriorates.
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87
56 What are the restrictions on the application of
multiple management channels (including the
WebUI) of the ONT
EchoLife ONT
FAQ
56
What are the restrictions on the
application of multiple management
channels (including the WebUI) of the ONT
Answer
If services are provisioned on the NMS (U2000/TR069) and WebUI for an ONT at
the same time, the configurations may conflict and cause service exceptions. It is
recommended that you select an NMS (TR069 or U2000) for service provisioning
and subsequent O&M.
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EchoLife ONT
FAQ
57 Some Intel Network Adapters Cannot Detect WiFi 6 SSIDs
57
Some Intel Network Adapters
Cannot Detect Wi-Fi 6 SSIDs
Answer
The SSID broadcast by the Wi-Fi 6 802.11ax router may not be displayed in the
Wi-Fi list of the Intel 802.11ac network adapter because the Intel wireless adapter
is incompatible with the Wi-Fi 6 high-efficiency SSID in the old driver. You are
advised to update the wireless adapter driver to the latest official version released
by Intel.
1.
Check that the wireless adapter driver is a product listed in Table 1-1.
Table 57-1 Intel wireless adapter product list
2.
2 2 WIFI
1 X 1 WIFI
Intel Dual Band Wireless-AC 7260
Intel Dual Band Wireless-AC 3165
Intel Dual Band Wireless-AC 7265
Intel Dual Band Wireless-AC 3168
Intel Dual Band Wireless-AC 8260
Intel Wireless-AC 9461
Intel Dual Band Wireless-AC 8265
Intel Wireless-AC 9462
Intel Wireless-AC 9260
-
Intel Wireless-AC 9560
-
If the wireless adapter is one listed in Table 1-1, update the driver version by
performing the following steps.
a.
Issue 07 (2021-08-23)
Log in to Intel®Download Center and click Wireless, as shown in the
following figure.
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EchoLife ONT
FAQ
57 Some Intel Network Adapters Cannot Detect WiFi 6 SSIDs
b.
Issue 07 (2021-08-23)
After confirming the Windows® operating system version,click
Downloads and locate the applicable driver software version 21.10.1 (or
later) in Downloads page, then download and install the driver as
instructed.
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EchoLife ONT
FAQ
58 How to obtain the device SN
58
How to obtain the device SN
Answer
When a user needs after-sales service, the user needs to provide the serial number
(SN) or contract number of the device for product registration.
For an ONT, the PROD ID on the nameplate at the rear or bottom of the device is
its SN.
Issue 07 (2021-08-23)
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91
EchoLife ONT
FAQ
Issue 07 (2021-08-23)
58 How to obtain the device SN
Copyright © Huawei Technologies Co., Ltd.
92
EchoLife ONT
FAQ
59 Does the ONT support the IP phone service on
the ETH side
59
Does the ONT support the IP phone
service on the ETH side
Answer
Yes. The ONT supports both the POTS port and the Ethernet port to access the IP
phone (such as Linksys/SPA) voice service.
Issue 07 (2021-08-23)
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