Introduction to Communication Lizee Vincent MODELS A model is a representation of real world phenomenon in more abstract terms which can be applied to different forms at different times. Communication is extremely complex process; it is ever changing which makes it more complex. Complexity and constant change in communication process makes it imperative that these elements and processes should be presented in simple and generalized way to better explain and understand the structure and functions of communication. Communication Models present this simplification. The format of Communication Models depends on how we define and understand the process of communication and how these are applicable to different forms of communication. Functions of Communication Models 1. Models organize the various elements and process of communication act in a meaningful and interesting way 2. Models aid in discovery of new facts about communication. Models should generate questions concerning communications that can be researched 3. Models enables us to make predictions concerning communications i.e., what will happen under certain conditions. 4. Models may provide means of measuring the elements and processes involved in communication Aristotle’s Rhetoric Speaker Speech Audience Effect OCCASSION Aristotle’s Model is simple and linear. Aristotle included five essential elements if communication; the speaker, the speech or message, the audience, the occasion and the effects. In his book Rhetoric, Aristotle advises the speaker on constructing a speech for different audience on different occasions and for different effects. The aim of rhetoric is the search for all possible means of persuasion. Western theories and models of communication have their origin in Aristotle’s Rhetoric. This model is more applicable to public speaking than to interpersonal communication. 1 Introduction to Communication Lizee Vincent Lasswell Model of Communication Harold D. Lasswell, an American political scientist, proposed a communication model in 1948, which was not different from Aristotle’s Model presented 2300 years ago. Lasswell’s Model portrays the message flow in a pluralistic society in which there are numerous channels and multiple audiences. One could describe the pattern of message flow in modern society through this Model. Communication Component Who Says What In What Channel To Whom With What Effect Research Area Control Analysis Content Analysis Media Analysis Audience Analysis Effect Analysis Though this Model was developed to analyze mass communication, this model is used for interpersonal or group communication to disseminate message to various groups in various situations. This Model was developed to study the media propaganda of countries and business at that time. Only rich people used to have communication mediums such as TV and radios back then. The Model was made to show mass media culture. Laswell also brought the concept of “Effective Communication Process.” He talked about the relation between presentations of facts and how it generates different effects. The use of concept of effect makes Lasswell’s Model non-linear unlike its name. It is because effect can be taken as feedback. Though, generally, the component of effect was made to be more about the outcome of the message, the Model is applied in different media and fields despite being developed specifically for mass communication. This Model is similar to the Communication Model proposed by Claude Shannon & Warren Weaver. Their Model is more graphical than Lasswell’s. George Gerbner expanded Lasswell’s Model and included the concept of reaction of the receiver. The major criticism of this Model is that it does not include feedback and it ignores the possibility of noise. Without feedback, a communication process cannot be fruitful. The model is also criticised for being very general and only including very traditional topics. The model is very simplistic. The model is said to be propaganda based as it is more focused on the resulting outcome and it is generally used for media persuasion. 2 Introduction to Communication Lizee Vincent Shannon and Weaver Mathematical Model of Communication Shannon and Weaver’s Mathematical Model appeared in 1949 in the classic text The Mathematical Theory of Communication, by Claude Shannon and Warren Weaver. It is the most influential linear model and it was developed to help telephone engineers design efficient ways to transmit electrical signals from place to place. The Shannon–Weaver Mathematical Model was essentially a line from left to right that travelled through boxes, depicting an information source sending a message through a transmitter (encoder), which transforms the message to a signal, sending it through a channel that is affected by noise. The signal then passes through a receiver (decoder), which transforms the signal back to a message that finally reaches its destination. In the process of transmission certain distortions are added to the signal which are not part of the message send by the source and we call this Noise. Information Source Transmitter Message Receiver Signal Received Signal Destination Message Noise Source The Shannon–Weaver model was not meant to describe face-to-face human communication, but it provided a baseline from which to do so. In live human interaction, one person (the source) sends a set of oral signals (sounds) through the airwaves (channel) to the second person (destination) via that person’s ears (receiver). If there is a lot of physical noise, this oral message may not get through. In terms of electronic communication, a message may go through several links of signals and channels before reaching a final destination. Channel Noise: This suggests anything which interfers with the physical transmission of the message. Shannon and Weaver introduced this concept first time in communication process. In media channels, this can be identified with the state of technology, operation of technology, physical (through purchasing power) and social access to these channels and people’s exposure to actual message. In interpersonal communication, channel noise may be any distraction between the source and the receiver. Principle of redundancy is used to reduce channel noise both in mass media and interpersonal communication channels. Semantic Noise: This occurs when message is misunderstood because of lack of understanding of communicator’s frame of reference where receiver does not ascribes the same meaning to the message what the communicator want or communicator uses difficult words or unknown terms. Semantic noise can be reduced if communicator adjusts his vocabulary to audience needs, interests and understanding. 3 Introduction to Communication Lizee Vincent Osgood and Schramm Model of Communication In 1954, Wilbur Schramm and Charles Osgood created one of the first models of face-to-face human communication. Rather than a sender and a receiver, Schramm’s model depicted interpreters who were simultaneously encoders and decoders. Though messages were still depicted as travelling along a line, the line was circular, beginning with the first interpreter as an encoder, travelling to the second interpreter as a decoder, and then returning from the second interpreter as an encoder back to the original interpreter as a decoder. Schramm was the first scholar to model communication as an interactive process. This form of model is known as a circular model, also called a model of communication-as- interaction. Schramm’s inclusion of the notion of interpretation is the conceptual basis for the meaning-centred approach at the heart of the constitutive view. Message Decoder Encoder Interpreter Interpreter Encoder Decoder Message The important characteristic of this model is that the receiver is also a sender of message. Thus the message moves in cycles. And the sender and the receiver interact with one another establishing a kind of interactive relationship between the source and the receiver wherein person may be source one moment and a receiver the next and again a source the following moment. This process mostly takes place in interactive communication. 4 Introduction to Communication Lizee Vincent Gerbner’s Model of Communication George Gerbner is one of the pioneers of communication research. In 1956, he attempted the general purpose of communication model in which the communication act is seen as a transmission of messages. The model assumes significance as it is seen as an advancement over earlier models in two ways. It relates the messages to reality and thus enables us to approach the question of perception and meaning; further it sees communication process as consisting of two dimensions-Perceptual Dimension or receptive dimension and the communicating or Means and Control dimension. Perpetual Dimension:- In this Dimension E is an event in real life and it is perceived by M man or machine. The event perceived by M becomes E1 which is only a portion of the event because M has perceived it as according to his mood, attitude, culture etc. This is known as “Perceptual Dimension.” There are three factors that involve between M and E in perceptual dimension, selection, context and availability. 5 Introduction to Communication Lizee Vincent M selects the interesting or needed content from the entire event E and filters out the others. The event occurs in a certain context and Availability is based on M’s mood, attitude, culture and personality. For example, the perception of a message from an event by a journalist; he cannot focus on the entire event so, he filters out the excess information from the event. This filtered event is not the same as the real event it is just a representation of the entire event because the journalist has edited the event based on his attitude, mood, culture, personality or press policies. Means and Control Dimension: In this dimension E2 is the new event content drawn up by M. Here M becomes the source to send the message bout E to someone else. M creates signals or statements about the message S and Gerbner terms it as SE2. Here S(form or signals) takeE2(M’s content). Here E2 is structured or formed by M and it can communicate in a number of ways or based on the way structured. M has to use channels to communicate and the channels are more or less controlled by M. The question of control relates to M’s skill in using communication channels. This process can be extended to infinitum by adding other receivers (M2, M3…) who have further perceptions (SE2, SE3…) of the statements about perceived events. An important point to be noted is that the message is altered at every level. This model can be illustrated as in the case of news reporting. E can be any event that has happened and the reporter (M) selects a particular part of event (E1) that may be provide his channel higher TRP ratings or the news may boost the particular party which his channel supports. This SE2 is sent through a medium to the mass audience. Then the audience (M1) distributed the message (SE2) and he (M1) sends to his friends with his interpretation and the process continues. 6 Introduction to Communication Lizee Vincent COMMUNICATION THEORIES Mass Communication means sharing of information or a message with a large number of people at one place or at several places in one country or many countries. Many social scientists studied the effect of mass communication within the society. This has resulted in a number of theories which essentially trace the relationship between mass communication and society. However, not a single theory has been universally accepted. Early theories were based on assumptions that mass media have enormous and direct influence upon society. But later researchers did not provide evidence against any direct cause and effect relationship between mass communication and society. Instead, they underlined the importance of individual difference and personal influence on transmission, acceptance and retention of message. These theories portray mass media as an outcome of changes in society. Four Theories of the Press/The Normative Theories Mass media do not operate in vacuum. This assertion is generally agreed upon and has led researchers to study the relationship between mass media and the government. The first well-known attempt to clarify the link between mass media and the political society was introduced by Frederick S. Siebert in 1956 and presented in Four Theories of the Press by Frederick S. Siebert, Theodore Peterson and Wilbur Schramm. The purpose of the work was to establish and explain four normative theories that ought to illustrate the position of the press in relation to its political environment. By ‘press,’ Siebert and others meant all media of mass communication, including television, radio and newspaper. The original four theories of the press are the Authoritarian Theory, the Libertarian Theory, the Soviet Media Theory and the Social Responsibility Theory. A critical evaluation shows that these Normative Theories, which seeks to explain the relationship between mass media and the government, are outdated and too idealist to be useful in today’s media research. (Add from Pg 55 in Keval J Kumar) The Authoritarian Theory According to this theory, the state required direct governmental control of the mass media. This system is easy to recognize in pre-democratic societies, where the government consists of a very limited and small ruling class. The media in authoritarian system are not allowed to print or broadcast anything which could undermine the established authority and any offence to the existing political values is avoided. The authoritarian government may go to the extent of punishing anyone who questions the state’s ideologies. 7 Introduction to Communication Lizee Vincent The fundamental assumption of the authoritarian system is that the government is infallible. Media professionals are therefore not allowed to have any independence within the media organization. Also foreign media are subordinate to the established authority, in that all imported media products are controlled by the state. The term was first used by Siebert to refer to an arrangement in which the press is subordinated to state power and the interests of a ruling class. The theory justifies advance censorship and punishment for deviation from externally set guideline. Unacceptable attack on authority, deviation from official policy or offence against moral codes should be criminal offence. Under certain circumstances, media are subjected to authoritarian tendencies in democratic regimes as well, especially in times of war and during internal and external emergencies (Eg. Emergency Period in India from 1975 to 1977). Other media like film are subjected to censorship. The authorities can and do use the provisions of official secrets act to deny free access to information, thereby hampering the freedom of press. The Libertarian Theory/Free Press Theory In contrast to the Authoritarian Theory, the Libertarian Theory, also called the Free Press Theory, rests on the idea that the individual should be free to publish whatever he or she likes. In this theory, attacks on the government policies are fully accepted and even encouraged. Moreover, there are no restrictions on import or export of media messages across the national borders. Journalists and media professionals ought to have full autonomy within the media organization. Libertarian Theory is based on the fundamental right of the individual to freedom of expression, which is regarded as the main legitimating principle for print media in liberal democracies. (Add from Keval J Kumar) The Social Responsibility Theory This theory states that the media has certain obligations to the society. (Add about Hutchins Report from Kevel J Kumar) As opposed to Libertarian Theory, the Social Responsibility Theory provides an entrance to different mass media to minority groups. This theory puts the mass media and the state at the same level, signifying an interaction where both parties are allowed to criticize each other. The Social Responsibility Theory is an extension of the Libertarian Theory in that the press recognizes that it has a responsibility to the society to carry out its essential functions. The social responsibility theory ascribes basically the same six function to the press as the Libertarian Theory: 8 Introduction to Communication Lizee Vincent Providing information, discussion and debate on public affairs Instructing and informing the public to make it capable of self-government Protecting the rights of the individual against the government through its watchdog function Maintaining the economic equilibrium of the system by bringing together buyer, seller and advertiser Providing entertainment Remaining independent of outside pressure by maintaining its own economic self-sufficiency The basic principles of Social Responsibility Theory uphold conflict resolution through discussion; there is high regard for public opinion, consumer action and professional ethics and jealous guard over private rights and important social interests. This theory emerged in the United States in the 20th Century and it is evidenced today in the AngloAmerican nations. The Social Responsibility Theory is based on the assumption that media serve essential functions in society. Therefore, it should accept and fulfil certain obligations to the society. These obligations are to be met by setting high professional standards in communication of information, truth, accuracy, objectivity and balance. In accepting and discharging these obligations, the media should be self-regulatory within the framework of law and established institutions. In the public interest the media should underplay that news which might lead to crime, violence and social tension or cause offence to ethnic or religious minorities. The media should be pluralist, should reflect the diversity of their society and allow access to various points of view, including the right to reply. The Soviet Media Theory/The Communist Media Theory This theory is closely tied to the communist ideology. Siebert traces the roots of this theory back to the Russian Revolution based on the postulates by Marx and Engels. The media organizations in this system were to serve the interests of the working class and not intended to be privately owned. Just like in Authoritarian Theory, Soviet Media Theory acknowledges the government as superior to the media institutions. However there is a major difference between the two theories that needs to be clarified. The mass media in the Soviet model are expected to be self-regulatory with regard to the content of their messages. Also, the Soviet Theory differs from the Authoritarian Theory in that the media organizations have a certain responsibility to meet the wishes of their audience. The underlying standard of the Soviet Media Theory is to provide a complete and objective view of the world. 9 Introduction to Communication Lizee Vincent Just as the Social Responsibility Theory is an outgrowth of the Libertarian Theory, Soviet Media Theory is an outgrowth of the Authoritarian Theory. However, according to the Authoritarian Theory, the press resides outside the government, whereas, in Soviet Media Theory, the press and the state are held to be one. The main purpose of the Soviet Media Theory is to ensure the success of the soviet socialist system and to promote the objectives of the soviet socialist party. This theory foresees media to be under the control of the working class whose interest they are meant to server. Private ownership of the press or other media is ruled out. The media must serve positive functions in society relating to information, education, motivation and mobilization. Development Media Theory The limited application of the four theories of the press to the third world countries, which are vastly different from each other and also from western countries, led to the birth of a new approach whereby communication is use to carry out development tasks. (Add from Keval J Kumar) Democratic Participant Theory/Democratization Theory This is the most recent addition to the list of the theories of the press; is relevant to the developed liberal societies but has some elements of the development media theory. McQuail notes that it is most difficult to formulate this theory ‘partly because it lacks full legitimization and incorporation into media institutions and partly because some of its tenets are already to be found in some of the other theories. ‘ in his opinion, this theory represents a challenge to the reigning theories and merits separate identification. The main feature of the democratic participant theory relates to the needs, interest, and aspirations of the active receiver in a political society. It is concerned with the right to information, the right to answer back, the right to use the means of communication for interaction in the small-scale settings of the community. The theory favours: Multiplicity of media Smallness of scale, of operation Horizontality of communication at all levels. It opposes uniform, centralized, high cost, highly professionalized and state-controlled media. It is argued that the media should exist primarily for the audiences and not for media organizations and professionals. 10 Introduction to Communication Lizee Vincent Contemporary Theories Berlo’s Bucket Theory/SMCR Model of Communication In 1960, communication scholar David Berlo coined the term SMCR (Source-MessageChannel-Receiver) to describe a linear model of communication. This model is significant because it emphasizes the importance of ‘through understanding of human behaviour as a pre-requisite to communication analysis.’ It underlines the role of the source and the receiver. The source is where the message originates. The source requires a certain set of communication skills (individual ability to read, write, speak, listen etc.), attitudes (towards the audience, subject and towards oneself), knowledge (about the subject one is going to communicate), the social system (the various aspects in society like values, beliefs, culture, religion and general understanding of society where the communication takes place), and culture of the particular society. The Source, using the above skill set, encodes a message. The beginning to the end of a message comprises its content. Content is accompanied by some elements. It includes various things like language, gestures, body language etc. Treatment is the way in which the message is conveyed or the way in which the message is passed on or delivered. The structure of the message is how it is arranged into various parts. The code of the message means the form it is sent. Language, body language, gestures, music and culture is a code. Only when the code is proper, the message will be clear, improper use may lead to misinterpretation. Channel is nothing but the five senses through which humans communicate with the surroundings. The receiver needs to have the same skill sets like the source for the communication process to be complete. 11 Introduction to Communication Lizee Vincent This model believes that for an effective communication to take place the source and the receiver needs to be in the same level, only if the source and receiver are on the same level communication will happen or take place properly. So source and receiver should be similar. For e.g. Communication skills on source side is good then the receiver should equally have good listening skills. We cannot say the entire message passed doesn’t reaches the receiver has it is because the receiver may not good in listening, so only for the effective communication the source and the receiver to be in the same level. Criticism of Berlo’s SMCR Model of Communication: 1. No feedback / don’t know about the effect 2. Does not mention barriers to communication 12 Introduction to Communication Lizee Vincent Indian Communication Theories Sadharanikaran Model of Communication (SMC) In recent years communication scholars in India and Sri Lanka have made attempts to develop theories of communication based on Indian classical texts and on popular Indian culture. Sadharanikaran, drawing from classical Hindu poetics, is rooted in the Natyashastra of Bharatamuni. There have been attempts to extend its history up to the Vedic period, but scholars widely believe that Bhattanayaka introduced the concept of sadharanikaran. He is credited for use of the term in his commentary on Natyashastra to explain the concept of rasa. The term sadharanikaran is derived from the Sanskrit word sadharan; and has been translated into English as “generalized presentation”, “simplification”, and “universalization”. This concept is bound with another concept, sahridayata, that is, a state of common orientation, commonality or oneness. Sadharanikaran is the attainment of sahridayata by communicating parties. When senders and receivers accomplish the process of sadharanikaran, they attain saharidayata and become sahridayas. The essence of sadharanikaran is to achieve commonness or oneness among the people. In this light, the Latin word ‘communis’ and its modern English version ‘communication’ come close to sadharanikaran. Sadharanikaran model of communication illustrates how the communicating parties interact in a system (i.e., the process of sadharanikaran) for the attainment saharidayata (commonness or oneness). The model comprises the following elements: 1. 2. 3. 4. 5. 6. Sahridayas (Preshaka, i.e., sender, and Prapaka, i.e., receiver) Bhava (Moods or emotions) Abhivyanjana (Expression or encoding) Sandesha (Message or information) Sarani (Channel) Rasaswadana (Firstly receiving, decoding and interpreting the message and finally achieving the rasa) 7. Doshas (Noises) 8. Sandarbha (Context) 9. Pratikriya (Process of feedback) If communication is taken as a step-by-step process, the sahridaya-preshaka (simply, the sender), who has bhavas (moods or emotions or thoughts or ideas) in mind, is the initiator of the process. The sahridaya-sender has to pass the process of abhivyanjana for expressing those bhavas in perceivable form. It is the sahridaya-prapaka (simply, the 13 Introduction to Communication Lizee Vincent receiver) with whom the bhavas are to be shared. He or she has to pass the process of rasaswadana. The position of the sahridaya-sender and the sahridaya-receiver is not static. Both parties are engaged in the processes of abhivyanjana and rasaswadana. The sender inherits bhava. It is due to the bhavas that human beings are engaging in communication or sadharanikaran process. The bhavas have been categorized into different types, such as sthayee bhavas (permanently dominant), vyabhichari or sanchari bhavas (moving or transitory) and satvika or sattvaja bhavas (originating from the mind, temperamental). Corresponding to bhavas, human inherits rasas. Abhivyanjana refers to the activities that a source goes to translate bhavas into a form that may be perceived by the senses. It can be understood as expression or encoding in English. The guiding principle while encoding in sadharanikaran is simplification. Simplification is the essential dimension here. In the communication process; the complex concepts and ideas are simplified by the speaker (source) with illustrations and idioms appropriate for the understanding of the listeners (receiver of the messages). This approach makes communication a dynamic, flexible, practical and effective instrument of social relationship and control. Sanketa (code) is an integral part of abhivyanjana. A kind of code is a must to let the bhavas manifested. Codes are symbols that are organized in accordance with specific rules. For example, the language is a code. The sender encodes the bhava in a code. For communication to be successful, both the sender and receiver must understand the code being used. Abhivyanjana may be in verbal or non-verbal code, and both codes may be used simultaneously. With the completion of the process of abhivyanjana, bhavas are manifested as sandesha. In other words, sandesha is outcome of the abhivyanjana process. A message is the manifestation of the bhava into a form (code) that is perceivable by the senses. It is the information that the sender wants to pass on to the receiver. It is the actual physical product that the source encodes, and which the receiver’s sensory organs can detect. In other words, it is the coded idea that conveys meaning. For transmission of sandesha, there needs to be a sarani (channel or medium), which is the means through which sandesha travels across space. The message sent by the source or sender cannot reach the receiver without the channel or medium. The channels may be natural corresponding to biological nature of human being such as: auditory (hearing), tactile (touching), visual (seeing), olfactory (smelling) and taste (tasting through the taste buds on the tongue) channels. The channels may be artefacts such as paintings, sculptures, letters, etc. These two types of channels are extensively described in Natyashastra. The channels may be mechanical such as telephones, radio, TV, computers and so on. There is no such thing as perfect communication. There are continuous forces at work, doshas or noises, which tend to distort the message and lead to miscommunication. If we draw on Hindu poetics, the concept of rasa-bhanga (disruption in rasaswadana) is 14 Introduction to Communication Lizee Vincent there. There may be many causes for this. The model should be interpreted to include all of the noises, viz. semantic, mechanical, and environmental. Pratikriya refers to the responses of the receiver after receiving the message. It is the process of feedback, which allows the receiver to have active role in the communication process. Feedback can be understood as the same step-by-step process returning messages following exactly the same steps outlined above. Sadharanikaran process demands sahridayas undergoing the same kind of automated dynamism in taking the role of sender and receiver back and forth. Here, both the parties (the sahridaya-sender and the sahridaya-receiver) act as senders and receivers simultaneously. And, the process of encoding and decoding also occur simultaneously. 15 Introduction to Communication Lizee Vincent Rasa-Bhava Theory The Rasa-Bhava is the central concept in Indian performing arts such as dance, drama, cinema, literature etc. Bhava means “to become”. Bhava is the state of mind while Rasa is the aesthetic flavour that results from that Bhava. The Bhava themselves carry no meaning in the absence of Rasa. Thus Rasa is basically forms and manifestations of Bhava in the form of multitude of sensations through taste, emotion, and delight. In other words, Rasa is the dominant emotional theme that is invoked in the audience. When we watch a movie, a sad scene makes us cry – that is Rasa. The Rasa-Bhava is what establishes a relationship between the performer and the audience. Bharata says that which can be relished – like the taste of food – is rasa. According to Bharata, the playwright experiences a certain emotion (bhava). The director of the play should properly understand the idea and bhava-s of the character and convey his knowledge and understanding to the actors. The actors perform their parts using their own vision and experience, but they should follow the main idea and key bhavas emphasized by the director, Sutradhara. The term bhava means both existence and a mental state, and in aesthetic contexts it has been variously translated as feelings, psychological states, and emotions. In the context of the drama, bhavas are the emotions represented in the performance. Rasa is the emotional response the bhavas inspire in the spectator (the Rasika or Sahridaya). Rasa is thus an aesthetically transformed emotional state experienced by the spectator. Rasa is accompanied by feelings of pleasure and enjoyment. Such emotions tunes perception of the spectators, they create atmosphere of empathy, make people more sensitive, help to open mind and heart to understand the idea and message of the play. Rasa Theory holds that ordinary emotions (bhavas) typically involve a specific agent reacting to a specific situation. These emotions exist primarily as latent impressions (samskaras) due to the person’s past experience. Our everyday experience of emotion, then, is thoroughly distinctive and centred on an individualized notion of self (one’s own self, in other words). These changing and everyday emotions are known as fleeting or temporary emotions (vyabhichari bhavas). Contrary to these particularized ways of responding to one’s exact situation and needs or desires are permanent emotions (stha-yi-bhavas), which then attain the status of rasa. Eight of these permanent bha-vas (stha-yi-bha-vas) are identified by Bharatamuni: pleasure (rati), humor (ha-sa), sorrow (s´ôka), anger (krodha), courage (utsa-ha), fear (bhaya), disgust (jugupsa-), and wonder (vismaya). These are said to be caused by a subject’s reaction to some specific situation containing various causes (ka-rana) and to lead to certain effects (ka-rya) in terms of the bodily reactions of a subject (facial expressions, bodily gestures, etc.). Bharata has also described eight Rasas viz. Śṛngāram (love, attractiveness), Hāsyam (laughter, comedy), Raudram (fury, wrath), Kāruṇyam (compassion, tragedy), Bībhatsam (disgust, aversion), Bhayānakam (horror, terror), Vīram (heroic mood) and 16 Introduction to Communication Lizee Vincent Adbhutam (wonder, amazement). Further, Abhivangupta introduced a ninth rasa called Śāntam which denotes the peace or tranquillity. These total nine rasas make the Navarasa. These signs of emotions are then incorporated into the writing and staging of dramatic artworks. A sympathetic auditor attends to the artwork and experiences certain emotions. Due to the removal of his or her interests from the aesthetic situation, the audience member does not feel real fear, since there is no actual threat to his or her life. Rasa theory holds at least three important points for the study of communication. First, the account given by Bharata and Abhinavagupta highly values the audience. Art objects work only insofar as they have a certain sort of interaction with a specific, actual audience. This theme is not far from Aristotelian and modern notions of communication being audience centered and effect driven. The auditor is said to play an important role in the actualizing of rasas. This includes being prepared or open in a certain way, as well as approaching the art object as an art object. While this may lead one to see some notion of identification going on behind the rasa, such identification is tempered by the second point rasa theory makes about communication. Artistic communication in rasa theory occurs only when the auditor is detached and disinterested in the action occurring in the drama. Thus, an auditor does not identify with a character on stage in regard to his or her specific ego needs, but instead experiences the general state of emotion evoked by observing that character. The main identity in such experience is in the mood that is experienced by both the character and the auditor. Rasa theory tends to use the evocation of experience in an audience in a communicative fashion. The third interesting point rasa theory makes concerning communication is that the detached communication that occurs in aesthetic contexts cannot be experienced in everyday communication. 17 Introduction to Communication Lizee Vincent The Newcomb’s Model/ABX Model The NewComb’s Model of Communication was introduced by Theodore M Newcomb of the University of Michigan in 1953. He gives a different approach to the communication process. The main purpose of this theory is to introduce the role of communication in a social relationship (society) and to maintain social equilibrium within the social system. He does not include the message as a separate entity in his diagram, implying it only by use of directional arrows. He concentrates on the social purpose of communication, showing all communication as a means of sustaining relationships between people. Sometimes it’s called as an “ABX” model of communication.” Newcomb considered communication as a way in which people adjust to their environment and to each other. The model is based on the concept of balance between one's attitudes and beliefs and those that are important to an individual. The model considers the role of communication as a way to maintain social balance within the social system. If the balance is disturbed, communication is used to restore it. The Newcomb’s model works in a triangular format or A-B-X system: A = Sender B = Receiver X = Matter of Concern, object of communication, topic. The relationship between A and B is like student and teacher, government and public or newspaper and readers. Sender and receiver could be individuals or groups. A and B may work in a same flow but at the same time some factor like “X” may affect their flow of relationship. “X” may be third persons, issue, topic, policy or anything that is a part of A's or B's social environment. A and B are communicator and receiver; they may be individuals, or group. X is part of their social environment. 18 Introduction to Communication Lizee Vincent The object of communication could be: an actual physical object (such as a house which the couple is considering purchasing) an event (such as a wedding ceremony, a rock concert) an activity (such as playing cards or watching movies on television every Sunday) an attitude (such as loving action movies or being opposed to abortion) behaviour (such as donating uniforms to the poor). In simpler terms this model suggests the interaction between sender and receiver for any common goal or cause. Both sender and receiver are at the same level but their interpretation for the common goal or cause may or may not differ. Newcomb sees four basic components of this relational system: 1. 2. 3. 4. A's attitude toward X, A's attraction to B, B's attitude toward X, and. B's attraction to A. According to the model, both A and B have a natural tendency towards balance in their co-direction toward X and each other (their partner). If A changes her/his relationship to X; B have to change his/her relationship with A or with X in order to maintain balance with the social system. For example: If A has a negative attitude toward smoking (X) and a very positive attraction toward B, but B has a positive attitude toward smoking (X) and toward A, then A will experience an imbalance resulting in a push toward revision of attitudes to regain balance. In this case, imbalances are resolved by: 1. A decreasing the amount of liking towards B 2. A changing her/his attitude towards X 3. A changing B's attitude towards X in order to align with A. This model assumes that people need adequate information about their social environment. Without it we cannot feel part of the society. 19