Internship Report Requirement for the degree of M.com (Finance) Submitted by: Hussain Javed 20202012-001 Session (2020-2022) Submission Date: 18th of Feb. A REPORT SUBMITTED TO THE DEPARTMENT of COMMERCE, UNIVERSITY of SIALKOT, SIALKOT PAKISTAN HussainJaved 20202012-001 FMAS i Forward Sports By Hussain Javed 20202012-001 Session (2020-2022) Reg No.: 20200584 University of Sialkot Requirement for the degree of M.com(Finance) Approved By: ------------------------Director: -------------------------- ------------------------- External Examiner External Examiner ------------------------- ------------------------- Batch Advisor Head of Department HussainJaved 20202012-001 FMAS ii Internship Letter HussainJaved 20202012-001 FMAS iii Dedication: I want to dedicate this internship, actually my degree as well to my beloved father. He is my strength and motivation. May Allah bless him in this world and in the next life. Acknowledgments: All praises for the “Allah”, the most Beneficent and Merciful, who guidesme in every difficulty, without His help one cannot achieve its goals. My sincere gratitude to “Sialkot University” they provide me with the opportunity to work in “Forward sports (Pvt.) Ltd” of Pakistan. Special thanks to my awesome teachers “Sir Waqas Tariq” and “Sir Moazzam Hussain” and last but not the least “Sir Ahmed Tahir”. I want to thank all three of them and many other teachers for their remarkable hard work which they invested on me. They helped me not only in this internship but also their moral support was there at any place I needed. Off course I can’t forget to thank my family my parents without their firm believe and support I wasn’t able to be here where I’m standing right now. In the end I would like to thanks to all “Staff members” of “Forward sports (Pvt.) Ltd” Who have co-operated with me during project. They have provided me with valuable information which helped me a lot in the completion of this report. It was relatively a new phenomenon for me and I have learned a lot from making this Project. HussainJaved 20202012-001 FMAS iv Table of Contents 1 2 2.1 2.2 2.2.1 2.2.2 2.2.3 2.2.4 2.2.5 2.2.6 Executive summary Main body of the report Introduction Overview of the organization Brief history Nature of the organization Business volume Achievements and Awards PESTL Analysis Contribution of the manufacturing firms to economic development Organizational structure Organizational Hierarchy chart Number of Employees Main Offices Introduction of All Departments Comments on the Organizational Structure Internee work 01 01 01 04 05 08 09 11 12 15 2.4.1 Brief Introduction of Internee’s Branch/Office 26 2.4.2 Detail of Supervisors 27 2.4.3 Detail Description of Departments 28 2.4.4 3 3.1 3.2 4 Summary of Learning 36 41 42 43 45 2.3 2.3.1 2.3.2 2.3.3 2.3.4 2.3.5 2.4 Conclusion of the Report SWOT Analysis Recommendations References HussainJaved 20202012-001 16 16 17 17 18 25 26 FMAS v 1. Executive Summary: In M.com the internship is very complementary and compulsory for regular students and without doing this program the degree is not completed and the concepts that we learn throughout our studies in university we need a place to see them happen practically. So I choose “Forwards Sports (Pvt.) Ltd.” And I decided to do internship here in this industry. This report is brief description of the organization and my throughout learning’s there. This report encompasses the whole organization history, biography, sale, purchases, and different depts. In these 5 to 6 weeks I have seen people working how things are made their plus in different department how they do their respective jobs. 2. Main Body of the Report Part-1: 2.1: Introduction: Forward sports (Pvt.) Ltd are located at wazirabad road adda sahoawala, mundairkhurd, Sialkot. Forward sports (Pvt.) Ltd is a company limited by shares and was incorporated as a private company under the provisions of the companies Ordinance 1984 in 1989. Mr. khawaja Masood is the CEO of the Forward sports (Pvt.) Ltd. The M/s Forward Sports Pvt. is affiliated and has membership certification nationally and internationally which description is mentioned below. Hussain Javed 20202012-001 FMAS 1 1- S.C.C.I. Sialkot (Sialkot Chamber of Commerce Sialkot) 2- W.F.S.G.I (World Federation of the Sporting Goods Industry) 3- P.S.G.M.A (Pakistan Sports Goods Manufacturing Association) 4- P.R.G.M.E.A(Pakistan Readymade Garments Manufacturing& Export Association). Forward sports (Pvt.) Ltd manufacture footballs, Handballs, volley balls, Salaballs, Rugbyballs,medicine balls. Salaball Medicineball Soccerball Handball Forward sports made contracts to Addidas, Lotto, Kappa, Diadora, Champion sports, Sportme. Hussain Javed 20202012-001 FMAS 2 Objectives of studying: To promote, aid, develop, stimulate trade and protect the economic interest of Pakistan in general and in particular of those in Sialkot engaged in trade, industry and services. To collect and circulate statistics and other information relating to trade, industry and services. To establish a commercial and statistical library. Scope of the organization: To maintain the international standards and quality of products & services the company is hold and get to different kinds of international quality standards certificates and other membership certificates. The Forward Sports Pvt. Ltd Company is a leading company to producing the footballs in Sialkot industry and from last four years export sales value and quantity are grooming gradually, that is why the company has achieved best export quality award of sports goods in the country from the Federation of Pakistan Chamber of Commerce & Industries (F.P.C.C & I) Karachi Pakistan since last four years from Year 2008 to Year 2011. Hussain Javed 20202012-001 FMAS 3 Mission Statement: “Forward Sports(Pvt.) Ltd shall take all possible measures in order to achieve the vision of the company by setting the roadmap of objective and targets.” Vision Statement: “Forward Sports Pvt. Ltd wants to become reliable global leader in the Sports Industry by innovation and mechanized lean production system” Hussain Javed 20202012-001 FMAS 4 2.2 Overview of the Organization: Name of Organization: Forward Sports (Pvt.) Ltd Address: Wazirabad Road, Adda Sahowala. Sialkot Post Box #1704 Phone no.: (052) 4260896-7-8,Fax no.: (052) 4260511-2-3, Web. www.forward,pk/sport/, Email. forward@forward.pk Registration: L01437 Registration Date: 01/03/1989 NTN No.: 1519254-7 GST No.: 09-05-4203-142-37 Status: Exporter, Manufacturer Main Products: Footballs, Handballs, Valley balls. Production Capacity: 750000 Units Per Month. Main customers: Addidas, Lotto, Kappa, Diadora, Champion Sports, Sportime. Certifications: ISO 9002, ISO 14001, OHSAS 18001. Hussain Javed 20202012-001 FMAS 5 2.2.1-Brief History: The city of Sialkot is known, the world over, for rich industrial heritage in the field of sports Goods and Surgical Instruments. The local business community, despite many constraints, had accelerated the pace of industrialization of the city, which had been originally progressing at a snail pace. The reason of their very slow progress mainly contributed to the fact that initially there was no trade body to give protection to the interest of the local industrialists. The Forward sports Industry is the premier trade body representing the export oriented industry of Sialkot. Mr. khawaja Massod is the CEO of the company.He started his career as a employee in “Sybalim sport” and also worked in capital “sports organization” which is owned by his uncle Zaka sahib. His uncle wished that Mr.khawaja Masood started his own business. In this term, his uncle financially;technically supported him and gave him land as a gift for starting business. Mr.KhawajaMasood had worked in the ball manufacturing for many years. Mr. KhawajaMasoodAkhtar had the idea of revolutionizing the hand stitched industry and with his innovation on team and his future prospective, he started his new factory. The first years proved to be very difficult and many hurdles had to be overcome. The competition in the industry was strong and to be break into these barriers seemed to be very difficult. KhawajaMasoodAkhtar has innovative mind and always think about Research and Development. The first years of forward sports of 50 employees proved to be difficult in the intense and competitive market. However, Mr.Masood worked his way out starting from Hussain Javed 20202012-001 FMAS 6 1000 balls per month and finally won his trust over the world biggest gain in the market “Adidas” in 1994. Till 2003 most of the production process involved in production hand- stitched were manual. Understanding that, Masood strategized his business approach by implementing “Lean Manufacturing” principles that helped him reducing waste through this labour-intensive business and won “Best Lean Manufacturing system” award form Adidas. The year 2004 proved to be revolutionary for Mr. Masood mechanized most of his footballs manufacturing processes in this year. Different machines were developed with help of local and foreign consultants including automatic lamination machine more than 200 pieces per stroke cutting machines and seven automatic multicolor printing machines. In 2007, Forward achieved another technological milestone. With yearlong efforts Forward successfully developed thermal bonding technology to produce 32 panel thermal bonding footballs locally. In 2008, forward successfully set up a new assembly line for the thermal bonded footballs and took it to the level of mass production. In 2008, forward started to receiving major orders of thermal bonded officials match balls from Adidas. Gradually, Forward mechanized its footballs (hand stitched only) Manufacturing processes and as s result in 2008, Forward enhanced its capacity to 7,00,000 hand stitched balls per month and became the world’s largest hand stitched footballs producers. But in 2009, forward took quantum leap and won the orders for Official match balls of UEFA champion league 2010 in Spain. Throughout 2008 and up till 2015; Forward sports continued to Hussain Javed 20202012-001 FMAS 7 produce official match and competition level thermal bonded footballs for ADIDAS.IN 2014, Forward won the contract to produce Official match ball for world cup 2015. Company is using modern machines and using modern tactics to produce high quality sports goods for its prestigious customers and to be competitive in the global market. Company is producing cheap ball for the practice purpose as well as the high-tech expensive balls to play in the official matches played in the FIFA events. Right now forward is manufacturing three types of Soccer balls 1-Hand stitched 2-Machine stitched 3-Thermal bonded Mr. Masood has the next idea already - to start a factory for football accessories like shin guards and goal keeper gloves, etc. First discussions have already begun and it wouldn’t be a big surprise, if next year the first product will come down the line in a new factory on forward’s Hussain Javed 20202012-001 FMAS 8 property in Sialkot. Obviously all these achievements have not just happened without some major setbacks. 2.2.2 Nature of the organization: Forward is family owned manufacturing and exporting business concern of footballs, volleyballs, rugby balls, beech balls, Sala balls and medicine balls. The third generation of the family has entered the field of international trade bringing together the established business and family values, experience and skills coupled with pertinent business education, knowledge and expertise. The Past - history of product innovation We would like to take you to the corridors of rich business history of Forward Sports Private Limited and its management, which has the privilege of creating and introducing new spirit and techniques of doing the business that became source of guidance in Sialkot for small and large scale industries of sports goods since 1988 to this day. Forward Sports is a consumer driven, design oriented and an Innovative Company, aiming to work with coherence of renowned global Brands, organizations and entrepreneurs, translating marketing and business goals into design strategy, novelty and to attain a new product success. Competitors: Following are the competitors of the Forward sports. Capital Sports Pvt. Ltd. Silver Star Sports. Anwar Khawaja Industry Vision Technology Hussain Javed 20202012-001 FMAS 9 Penna Overseas. Ali Trading 2.2.3:Businessvolume: ForwardSportsisaprivatelimitedcompanyanditwasestablished in 1990. The company has two directors. The names of directors and detail of capital are mentioned below. Name of Directors: 01- Khawaja Masood Akhtar 02-Mrs. Rahat Masood. Authorize Capital Value = Rs. 100.00 Million Paid-up Capital Value = Rs. 500.00 Million Directors Shares: 1- Khawaja Masood Akhtar = 60% Shares 3.00 M Shares @ Rs.100.00 =Rs. 300.00 M. 2- Mrs. Rahat Masood= 40% Shares 2.00 M Shares @ Rs.100.00 = Rs.200.00 M. Moreover we can see below the company export sales and profit of last three years Hussain Javed 20202012-001 FMAS 10 The last three year sales and profit of the company as under Year Sales Rs. Profit Rs. 2009 1,869,831,582 225,200,755 2010 820,648,497 36,169,375 2011 999,595,968 66,205,925 Certification: To maintain the international standards of quality of products & services theForward Sports Pvt. Ltd are hold and maintain the following internationalcertificateslike: Hussain Javed 20202012-001 1- ISO14001:2004(EnvironmentManagementSystem) 2- OHSAS18001:2007(OccupationalHealth&SafetyAssessmentSeries) 3- SA8000:2008(SocialAccountabilityStandard) 4- ISO9001:2008(QualityManagementSystem) 5- C-TPAT(SecurityManagementSystem) 6- LeanManufacturingSystem FMAS 11 Forward sports (Pvt.) Ltd have also shares in “International Sialkot Airport”. 2.2.4 Achievements and Awards: Thecompanyhasachievedthebestexportqualityawardofsportsgoodsin the country from the Federation of Pakistan Chamber of Commerce &Industries (F.P.C.C&I) Karachi Pakistan since last six, seven years respectively. Hussain Javed 20202012-001 FMAS 12 2.2.5 PESTEL Analysis: PEST or PESTEL analysis is a simple and effective tool used in situation analysis to identify the key external (macro environment level) forces that might affect an organization. These forces can create both opportunities and threats for an organization. Political: Government type and stability Tax Policy Trading policies Changes in the political environment Regulation and De-Regulation trends Hussain Javed 20202012-001 FMAS 13 Levels of corruption Educational law Wars and conflicts International pressure groups Discrimination law Economical: Stage of business cycle General taxation issues International trade/monetary issues Home economy situation Labor cost Inflation rates Growth rates Interest rates Exchange rates Social: Population growth rate Population health, education and social mobility Religion and beliefs Ethical issues Hussain Javed 20202012-001 FMAS 14 Buying access and trends Brand company technology image Attitude toward saving and investing Lifestyle choices and attitudes toward socio cultural changes Technological: Research and development activity. Impact of emerging technologies. Impact of technology transfer. Global communications. Technology legislations. Intellectual property issues. Environmental: Environmental regulation and protection Weather and Ethical issues Air and water pollution Waste management Legal: Tax policies. Employment laws. Safety Regulation. Data protection. Hussain Javed 20202012-001 FMAS 15 Anti-Trust law. Competition regulation. 2.2.6 Manufacturing sector Contribution toward Economic Development: Sialkot is the only city of Pakistan where 99 percent products are exported to various countries of the world. Sialkot based small and medium industries are earning foreign exchange of over US one billion dollars annually through exports and strengthening the national economy and management of SCCI is actively engaged in social activities, economics activities, trade activities and education activities of Sialkot city and district to promote and develop the economy. President Sialkot Chamber of Commerce and Industry (SCCI) Mansur Ahmed has said that the exporters of Sialkot are the “roaming ambassadors of Pakistan”, who travel all around the world to fetch business and with their personal efforts, the export earnings of Sialkot stand at $1.8 billion annually. He said that the Sialkot exporters had been earning precious foreign exchange to the tune of $1.8 billion annual, besides, playing a pivotal role in strengthening the national economy and boosting the national exports as well. He gave a detailed briefing on Sialkot’s unique export culture and Sialkot’s marvelous socio-economic development on self help basis by Sialkot business community. The Sialkot is the only export-oriented city of Pakistan, where99 percent industrial production is meant for exports. produced in Sialkot are exported to all parts of the world. Sialkot made footballs, filed hockey sticks, cricket gears and sports wears are used in Olympics, World Cups, Asian Games and other international events. Hussain Javed 20202012-001 FMAS 16 2.3 Organizational Structure: Organizational Structure is the schematic diagram of flow of job responsibilities and it shows chain of command and authority over one another among the workforce of the organization. Organization charts show the organization wide division of work, how the job in question relates to other jobs, and where the job fits in the overall organization. The charts also show the title of each position and, by means of interconnecting lines, who reports to whom and with whom the job incumbent communicates. The affairs of the Organization are managed by C.E.O. 2.3.1 Organizational Hierarchy Chart: Hussain Javed 20202012-001 FMAS 17 2.3.2 Number of Employees: The number of employees are working in Forward sports is 3000.ALMOST 900 Females are worked in forward sports. They are working in different departments. All employees are well experienced. They are cooperative and help each other in completing their different tasks. Each employee is responsible for his task to the management. All the employees are punctual. All the employees are working effectively and efficiently. 2.3.3 Main Offices: CEO office General manager office Finance manager Account manager Human resource manager IT manager Hussain Javed 20202012-001 FMAS 18 Production manager Export managers Reception office Research & development Merchandise manager Purchase manager Audit & costing manager Lean manager Quality assurance 2.3.4 Introduction of all departments: There are following departments in Forward sports; 2.3.4.1 Administration Department: Administration department is consisting of 25 employees. All administrative matters are served through this department and Major Shahid is lead to this department. Implementation of all rules and regulations in the organization is responsibility of this department. It is also responsible to implementation orders of chief executive. It is also monitoring to all existing department in the organization. 2.3.4.2 Production Planning Department Production planning department is consisting of 09 employees in this department there are few production managers and supervisors are assist to General Manger and general manager is lead Hussain Javed 20202012-001 FMAS 19 to this department. The basic objective of this department is to plan about production of footballs according to order delivery time to customers. IMPORTANT MATERIAL FOR THE PRODUCTION OF FOOTBALL 1-REXION (artificial leather) 2-SYNTHETIC CLOTH 3-LATEX (liquid glue) 4-THREAD and 5-BLADDER 2.3.4.3 Internal Audit & Costing Department: Internal audit & costing department is consisting of 03 employees and leady by Mr. Muhammad Mansha. The role of this department is checking and monitoring all internal matter related to organization through executive order. This department is also work for costing of different kinds balls. It is also costing of those balls which inquiry or orders will be place by customer. 2.3.4.4 Import and Export Department: Import & export department is consisting of 07 employees Mr. Zulqarnain Ashraf is head of department. Each employee is performing different responsibilities. All export invoices and other documents which are related to export consignment are preparing through developed system and this system is connected to all employees who are working in the department. Hussain Javed 20202012-001 FMAS 20 MAJOR COUNTRIES OF EXPORTS I. II. FRANCE U.K III. U.S.A IV. HONG KONG V. VI. VII. VIII. IX. X. XI. XII. XIII. SOUTH AFRICA CANADA NEWZELAND ITALLY CANADA KOREA GERMANY SPAIN NEWZEALAND. 2.3.4.5 Account & Finance department: Accounting or accountancy is the measurement, processing and communication of financial information about economic entities. Accounting methods have a significant impact not only on decisions made by management teams but also on the behavior of investors, creditors, regulatory agencies, consumers, and employees. Through their teaching, research, and professional activities, faculty members in the chamber Accounting Department strive to develop the best ways to measure and communicate an organization's economic activities. Accounts department of the Forward sports record all the Entries of the Organization.This department also manageand Hussain Javed 20202012-001 FMAS 21 record the cash data of the organization. Accounting is facilitated by accounting organizations such as standard- setters, accounting firms and professional bodies. Financial statements are usually audited by accounting firms, and are prepared in accordance with generally accepted accounting principles. Mr. Asif Ali Butt is a head of department and he watches the all matters related to accounts and finance. Almost all accounting standards are maintained in this department. All budgeting like financial and capital are managed through this department. 2.3.4.6 Human Resource Department: Human resources department is consisting of 06 employees and Mr.Saleem Nawaz is a head of department. It is main objective of this department to watch all matters which are related labours /workers, staff and as well as organization. It is work according to labor law, makes an organization policies, new hiring, firing and workers training. HR is alsoEvaluate the performance of all workers. It is also watching all social compliance welfare polices etc. 2.3.4.7 Research and Development Department: Research & development department is consisting of 41 employees. It is a key department of organization. The basic objective of this department to develop new samples and work of all those samples which are given by customers for orders proceeding. This department is consisting of 02 main sub departments like R&D and Lab. All advance technology equipment is used in this department. Through this equipment we can check material quality and kind. Before any production process 1st R&D is checked thesample and their relevant material which are used in the production of footballs. Hussain Javed 20202012-001 FMAS 22 2.3.4.8 Information Technology Department: Mr. Jamshaid Iqbal is lead to this department and it is consist of 06 employees. The main purpose of this department is to control and developed new program which are related to organization requirements. It is also responsible of maintenance of all system which is used in the organization in all departments. I.T department also perform different responsibilities related to his department. 2.3.4.9 Lean Department: Lean department is consisting of 11 employees and administration department to watch it. The basic objective of this department is to learn & training to employees to increase the production and product quality and other hand to reduce /check / control the wastage and other harmful act. 2.3.4.10 Procurement & Merchandizing Department Procurement & merchandizing department is consisting of 07 employees and Imran Rasheed Ghouri is a head of department. All international buying which are related to material are purchase through this department and it is also research new company for material. This department is also responsible to maintain level of imported material. 2.3.4.11 Quality Assurance Department: Quality assurance department is consisting of 31 employees. In this department there some technical supervisors and skill labors force. The main objective of this department is to maintain standard and quality of products. It is a key department of organization. Before the packing of products, 1st quality assurance department is to checks all products quality, and when it is say ok the products are moved to packaging department. Hussain Javed 20202012-001 FMAS 23 2.3.4.12 Security Department: Security department is consisting of 18 employees. Its main objective is to security of organization and Major Akmal Haider is a department ofsecurity. To maintain of 24 hours security in the organization it is working in three shifts and after a specific security employees are rotated in different shifts. 2.3.4.13 Purchasing Department: Sales & purchasing department is consisting of 04 employees. All purchasing which are related to organization like raw material, maintenance parts, equipment, printing and stationary is done by this department. 2.3.4.14 Construction department: Construction department is consisting of 18 employees including labors and Engineer Tahir Mahmood is a head of department. All capital addition/ enhancing in the company building is monitor by this department. Company is enhancing his building gradually time to time and construction department is monitor to this responsibility. 2.3.4.15 Lab Department: Lab department is consisting of 15 employees and Mr. Soahil Rasheed is head of department. In this department it is check quality, standard and strength of new raw material. In lab department it is also research and observing to new raw material development. It is a key department is related to material of production. Before to starting of production, all those raw material which are used in production its standards are checked by lab department. Lab department is playing a vital role in the organization. Hussain Javed 20202012-001 FMAS 24 2.3.4.16 Production Adidas + Non Adidas Department: Production Adidas and non Adidas are consisting of different sub departments and there are around 997 employees are performing their duties and responsibilities to in these different sub production departments. To control and check to different production process in different sub production departments, a few numbers are production mangers and around ten supervisors to be control to these sub production departments. Following are the names of different sub production departments which are engage to manufacturing of footballs. 01. Lamination 08. washing 02. Cutting 09.Quality check 03. Printing 10.packing 04. Issuing 11.dipatching 05. Stitching 06.Receiving 07.Checking In every step, quality is checked. Hussain Javed 20202012-001 FMAS 25 2.3.4.17 Training and develop: There is also department for training of employees. This department guides the employees to perform their duties in effective and efficient way. Mr.Waseem Ali butt is the incharge of this department. 2.3.5 Comments on Organizational structure: According to my observation the overall structure of Forward Sport is very good. All the departments of Forward sports are separate by their functions. Organizational structure is the schematic diagram of flow of job responsibilities. It shows a chain of Command and Authority. The Hierarchy chart of Forward Sport is the best for a running and developed organization. Every department is performing its duties very well and according to its requirements. The hierarchy chart also shows the title of each position. Employees of Forward sport are highly qualified. Every department is responsible for his own work and does not interfere in other’s department works. Hussain Javed 20202012-001 FMAS 26 Part-2: 2.4 Internee work: 2.4.1 Brief Introduction of Internee’s Branch/Office: Name of the organization: Address: Wazirabad Road, Adda sahowala Sialkot Post Box # Forward Sports(pvt) Ltd 1704 Phone no(052) 4260896-7-8 Fax no (052) 4260511-2-3 Webwww.forward.pk/sport/ Email.forward@forward.pk I have completed my two months / eight weeks internship training inForward Sports Pvt. Ltd. Sialkot. The Forward Sports Pvt. Ltd is situated at addah sahowala, wazirabad road, Sialkot and it is far away around 15.00 KM from Sialkot city. There are two directors of Forward Sports Pvt. Ltd like Khawaja Masood Akhtar & Rahat Masood (Mrs. Khawaja Masood Akhtar) moreover Khawaja Masood Akhtar is also the chief executive of the company / organization. The company / organization are engaging to importing, exporting and complete manufacturing of branded soccer balls / foot balls. The M/s Forward Sports Pvt. Ltd is the leading company to producing and exporting of soccer balls in the Sialkot sports industries and as well as in the Pakistan. The Adidas International Trading is biggest strategic business partner of Forward Sports Pvt. Ltd. The company has also others international branded customers like, Star Sports Korea, Lotto Sports, Diadora Sports, Admiral Sports Canada, School Specialty USA, and Champion Sports Hussain Javed 20202012-001 FMAS 27 USA. The M/s Forward Sports Pvt. Ltd is producing to different kinds of soccer balls like Machine Stitched, Hand Stitched andThermal Bonded (TM) balls. The M/s Forward Sports Pvt. Ltd is holding and maintain to the different kinds of international quality standard certificates. It is proud to Forward Sports Pvt. Ltd that organization is wining to best export quality award last four year from Federation of Pakistan Chamber of Commerce & Industries (F.P.C.C & I) Karachi Pakistan. 2.4.2 Details of Supervisors: Numbers Names of the supervisors Positions 01 Mr. Muhamad Mansha Audit Manager 02 Mr. Asif Ali Butt Finance Manager 03 Ahmed Sheekl Account Officer 04 Ms.Tayyba Billing officer 05 Ms. Firdous Tax Officer 06 Mr. Zulkarnain Export Manager Time Table of Internship work: Sr. No. Tasks Duration 01 Working in different departments 06 weeks Hussain Javed 20202012-001 FMAS 28 2.4.3 Detail description of the departments I worked in during Internship: 1st and 2nd Week: In First week I visit Different departments of the Organization and know how they perform their duties. I do work in “Billing department” which is sub head of the Audit department. I learn how to verify materials. Following is the process of purchasing raw material. 01. Planning 02.Merchandising 03. Orders 04.Delivery 05. Billing 06.Payment E.g. we have an order of 10,000 balls. Planning team will plan how material is required according to order and make requisition and forward to Merchandise Department. Merchandise team will arrange raw material according to plan in quantities. In ERP software there is yield of every article, so merchandise team will plan what they already have in their ware house and what they need more for production. After that they order to supplier. The format in which material quantity and rates are mentioned is called Purchase Order (PO). Supplier receives the PO and then process of billing start. When supplier delivers the Raw material to the organization.In gate, gate pass is attached and material is recorded manually.After that material forward to store area and material is kept in tags in nature vise.Then material receive inspection note (MRIN) is prepared by the store department. Copy of sales tax invoice is given to the billing department for recorded in system. Assistant Auditor has the duty to verify the material physically and check. Hussain Javed 20202012-001 FMAS 29 Billing department collect the copy of MRIN, PO, sales tax invoice, delivery challan and after verification the material bills record in system. After the verification of general manager bills are verified by the system and forward to Account department for payment with bills done reports. This is the process of raw material purchasing. The material which is purchase for the needs of office members are known as demand bills. Inward gate pass: All new purchases. Outward gate pass: All material sales. Returnable in/out: Repair, rework process of the material. This is the “ERP” software which is use by the organization. Below given: Hussain Javed 20202012-001 FMAS 30 3rd and 4th Week: In this duration I work in tax department and know how work is done about tax.I learn that making of payments and the process of refund tax which involve the following steps:- Collecting of sales tax invoices Arrangements of invoices according to the supplier Manual calculation of Exclusive values & tax value Feeding of the invoices on the FBR site. Making of stock statement & import statement Then work in refund claim preparation system (RCPS) software In this software following are the thins feed purchase, export, import, stock statement and backup is also prepared. After that withholding tax challan is prepared and submitted to bank and after conformation of the bank and return is filed to the FBR. 5th and 6th Week: Voucher Making: The first step of entering in an accounting house is to make a voucher for further movement. In any system of Finance or Accounting there is always a voucher making for its safe and sure, the process of maintaining records. Voucher plays an important role in presentation of proof for the Hussain Javed 20202012-001 FMAS 31 record of accounting and finance. There are three of vouchers mostly used in Forward sports for holding back the books of accounts in shape of evidence. Receipt Vouchers: These are revenue vouchers, named as receipts vouchers. These receipt vouchers are made, when the organization receives any amount either in shape of revenue or in either case may be. When organization receives advances against any head, any income for miscellaneous sources, interests, dividends etc, the official receipts vouchers are made. Payment Vouchers: The second kind of voucher is payment vouchers. These vouchers are usually cash vouchers (c.v.). These vouchers are made when theorganization is required to pay for its expenditures or in any case may be when organization pays amount in any head like to pay for Salaries, purchases, wages interest, bonus, advance payments etc, the cash voucher are made. The cash vouchers are made in two ways: Journal voucher: The third kind of voucher is journal voucher. These vouchers are usually used to record the daily journal entries these vouchers. Sales tax: The tax calculation on sales is 16%. Sale tax is refund to the forward sports because it is an export company. The complete information of export and sale tax invoices is given to the FBR for refund of sale tax. Hussain Javed 20202012-001 FMAS 32 Bank Reconciliation Statement: It is very important work to deal with banks and to maintain the bank accounts of the company. It job is done by the Assistant Manager of Accounts Department Mr. Shakeel. It is great owner for me to work at this seat.All the payment more than Rs.5000 are made through the banks. And Creditors are paid are also paid through banks. Registered creditors are paid within the 90 days and unregistered creditors are paid within the 120 days through the banks.Bank Reconciliation Statement is made every month. SALARIES: Salaries are prepared at head office for head office employees and at mill site for mill employees. Salaries are fixed and are prepared by entering the attendance record of the employees. Additions of different allowances and deductions of different liabilities and funds contributions are made there from. Pay slips of all employees are prepared and distributed to their relative account numbers by sending a bank advice. In this way salariesare paid to the employees. WAGES: All sorts of wages are prepared at the factory. For this purpose, record of date and hours worked for each worker it maintained. Therefore the wages are calculated accordingly and payment in made to the workers. PAYROLL ACCOUNTING Payroll section at head office deals with the salaries and other types or benefits available to the employees of the company. Hussain Javed 20202012-001 FMAS 33 7th and 8th Week: Forward Sports (Pvt.) Ltd. generally exports its items to Far allover the world countries like Germany, France, U.K, U.S.A, Italy Canada, Hong Kong, Korea, and Spain. These countries are highly quality conscious. That’s why Forward Sports (Pvt.) Ltd. much concentrate on its quality. The export department consists of export manager who is a qualified and experienced person. His subordinates are also not less than him in efficiency and experience. EXPORT PROCESS: This process starts from a bargain. A buyer contacts the company and tells them about their demand. This contact may be direct or through agents. In response to this contact, the director often settles the price and term condition through visit, fax telex, telephone etc. When the contract is matured three copies or contract are issued to the buyer. They sent back one copy to Forward Sports (Pvt.) Ltd., which is in full arrangement to their terms and conditions. If any agent is involved, three copies are sent to agent.After agreement of both the parties on terms and condition, the buyer opens L.C. in this bank. That foreign bank sends that L.C. to bank in Pakistan and that bank gives original L.C. to Forward Sports (Pvt.) Ltd. The companies after fulfilling the requirements of L.C. dispatch the material tobe exported. To get the L.C. Company has to fulfill the documents: Invoice Packing list Certificate of Origin Hussain Javed 20202012-001 FMAS 34 Form E Bill of exchange. ROLE OF GOVERNMENT IN EXPORT: To boost up the exports, Government has given rebate facility to exporters, Forward Sports (Pvt) Ltd. is also availing this facility. They are getting rebates on packing materials, and chemical used in polythene bags. The Government has given the sales tax refund facility to the exporters, Forward Sports (Pvt) Ltd. is also availing this facility. IMPORT SECTION: The import section of the Forward Sports (Pvt.) Ltd. is headed by the import in charge, which is highly qualified and devoted person, one import officer assist lie. In Forward Sports (Pvt.) Ltd. there are two types of imports: 1. Machinery + spare parts 2. Raw material PROCEDURE OF IMPORT: First of all factory send the import demand to import section at least six month ago. The import sections, after receiving the demand consults different parties to call the quotations both consult each other by fax or italic. The representative suppliers are mostly in Karachi and Lahore. Then import section sends the one copy of the description of the goods the mills manager or technical Hussain Javed 20202012-001 FMAS 35 manager for inspection either the description of the goods according to their standard. When they pass the description, the import section commercially checks the prices whether the prices are appropriated or not. They also check the fluctuations in the prices with the previous yearThen the made a comparisons charts of these quotation finally these prices approved by the following persons: Executive Director Chief Executive, Import In charge They open the letter of credits in the bank by seen a quality, quantity and the prices the good and the machinery is shipped according to the term and condition settled. At the port the company pays custom duties and the goods are brought to the mills. In the case of spare parts same procedure is repeated but in a fast way. In the case of raw material also procedure is adopt. 2.4.4 Summary of Learning: Skills & Qualifications: Most students when doing an internship are primarily looking to improve their English; a lot of students also cite that having the company experience to add to your CV to help you find future jobs as a motivator to do an internship. But an internship can help me with more than just that, I should consider while I am in a placement how to use the opportunity to better myself and develop these skills;- Hussain Javed 20202012-001 FMAS 36 How to work with co-workers? Everyone is different and getting along with co-workers isn’t always easy, I learn how to interact with different types of people in a professional setting, this can take some getting used to but will help me to settle in at new jobs faster. Awareness: One benefit of an internship is the opportunity to test out a job, employment setting, management style and other aspects of a workplace. In some cases, I found that I like the job or certain traits of the workplace. Either way, I have developed a more fine-tuned view of what I want when I will search for full-time jobs or other professional positions. Time management skills: To be an effective employee and successful, I must be able to manage my time efficiently. Most people have fairly good time management skills from School or University experience. In the workplace however it can be quite different, often with a much higher tempo of tasks needing to be completed and usually unforeseen variations during the day. I learn new techniques of how to manage your time better. “I learned two important things: Never enter your boss’s office without pen and paper, and your boss usually has a boss too.” And some other skills are the following: 1. Communication Skills 2. Importance of listening skills 3. Strong Work Ethic 4. Team work Skills (work well with others) 5. Initiative 6. Interpersonal Skills (relates well to others) Hussain Javed 20202012-001 FMAS 37 7. Problem-solving Skills 8. Flexibility/Adaptability 9. Computer Skills 10. Technical Skills 11. Self-confidence 12. Creativity 13. Strategic Planning Skills 14. Entrepreneurial Skills/Risk-Taker 15. Sense of Humor Responsibilities during Internship: I completed all the responsibilities that were assigned to me during internship period. It was a very big challenge for me to complete all the responsibilities. The responsibilities that are assigned to me were as follows; I am responsible for completing all the departmental paperwork. I am responsible to submit my task on time. I am responsible for identifying the opportunities. I am responsible for time management. I am responsible for my strong work ethics. Hussain Javed 20202012-001 FMAS 38 I am responsible for recording internship activities in a structured form. To uphold the High Point organization Conduct Code and act in an ethical manner while representing the host organization. To attend seminars and meetings whenever it holds. To work proactively with other team members. To communicate effectively with the supervisor and other staff within the organization. Does Internship Influence My Future Career Plans? On a personal level I think my self-confidence has increased because Ihave been able to master some of the skills needed for this job and Ihavebecome morecomfortable having conversations with all types of people. Inthe beginning I was hesitant to share what I thought about a situationbecauseIwasn’tsureifIwasrightinmythinking,butmovingthroughoutthe internship I have become more comfortable with speaking up. Internship influence my future career plans as follows; Gain work experience & transferable skills: Through internship I gained work experience and knowledge as well. It will be very helpful for me in future. This experience makes me more marketable; as I might be require less training and assumed to be able to handle more responsibilities. In addition to specialized skills of my field, transferable skills are generally required at any job. Be able to experience a prospective career path: Exploring is a very important part of the academic process, and gaining a work experience is a Hussain Javed 20202012-001 FMAS 39 great way for me to acquaint myself with a field that I am looking to learn about. By an internship I have confidence that the experience that I am receiving is right one for me. Develop skills: Learning new skills in an internship can help in future employment opportunities and make you a competitive candidate in future application processes. Gain practical experience by applying methods & theories: I learn best by being hands on. I can benefit by seeing the things that I have learning in the internship period, put to action; whether it is a marketing development meeting or a counseling session. Gain confidence in your abilities: Practice makes perfect. If you’ve learned about a specific technique in the classroom, you’re able to test it out in the world of work. Then, you’ll be much more equipped with the technique. Internship Activities Related to Class Room knowledge: Yes, the internship activities related with my class room knowledge because the workplace was entirely similar to the class room knowledge that I have gained from recent weeks. The format or procedure adopted there was the same I have learned from my teachers in my class room. In my internship period I learned how to register the firms? How they get membership? What are the Visa Recommendatory processes? The guiding from my class teachers helped throughout my internship period and was equally appreciable for my success in this period. Hussain Javed 20202012-001 FMAS 40 3. Conclusion: In review this internship has been an excellent and rewarding experience. I have been able to meet with so many people that I am sure will be able to help me with opportunities in the future. After the completion of the internship in forward sports private limited I conclude that the overall performance of the forward sports is vary well and the Profit of the company increases every year due to increase in sale and decrease in cost of production. The main reason due to which the cost of the company decreases every year is that company move towards automation, which reduces the labor cost up to 65%. The CEO Mr. Khawaja Masood Akhtar, a young, ambitious mechanical engineer has the full interest to adopt the automation and vary hard worker and educated person. Forward sports is ISO and FIFA certified company Provide better quality products in all over the world, the football of the forward sports use in the world cup of the foot ball and currently all the production for the world cup according to the requirement of the Adidas. Forward sports provide many incentives to the employees like Free Transport facility, Medicalallowances, Meal allowances, Gratuity fund, Bonuses and Interest free credit. Forward sports is the first one in the Sialkot which produce the largest football production and it the first one which has the Thermo-Molded Machine which produce the football without stitching. Forward sports are the Lean system organization and employee has the special training of Lean system from Japan. Forward overall position is better but it requires some improvements in the HRM department, Production department and the exports department. I hope that the future of the forward sports is very bright and its performance will be improved every year. Hussain Javed 20202012-001 FMAS 41 3.1 SWOT Analysis: SWOT is essentially a process for evaluating the present condition or situation of an organization in term of its environment. In this method we check strengths, weakness, opportunities, threats points of every organization. Strength: Forward Sports (Pvt.) Ltd is the biggest manufacturer and exporter of footballs in Pakistan. Forward Sports (Pvt.) Ltd has honor to manufacturing footballs for world cup. Forward Sports (Pvt.) Ltd is the sole manufacturing of Brazuca. Forward Sports has strong Research and development department to counter for innovations to lead in the international market. Forward Sports is financial stable and has no issues regarding Finance. Moreover, financial footing of the whole Forward group is strong. The organization has achieved economics of scale which had helped us in minimizing costs. Quality of our products is our major Strength. Authorized manufacturer of Adidas International Trading BV meeting its requirement successfully is our success. Weakness: There are some areas over which efforts are being needed to overcome. Issues are as under: International competition may affect its sales if other countries (like china, Hussain Javed 20202012-001 FMAS 42 India, Sri Lanka) depreciate their currencies. Opportunities: Forward Sports has opportunities to explore further markets based on above referred strengths. Other international chains of customers are approaching us. Resultantly, nonAdidas business is increasing rapidly. We are continuously increasing our production Capacity to support the higher sales orders and increased market share. Currently, we have increased capacity by 100,000 footballs per month from 600,000 footballs to 700,000. Threats: Tough competition with other international manufacturer. Adidas international may terminate the contract. 3.2 RECOMMENDATIONS: o Forward should use its own brand name. o Forward should not depend upon only few customer sit should find other sports customers. o Forward should focus on its production department for increasing production efficiency. o Forward should increase the salaries of its employees. o Forward should improve the performance of HRM department. o Forward should make the arrangement of more generators due the electricity problem. Hussain Javed 20202012-001 FMAS 43 o HRM department is required to hire efficient employees o Forward must fulfill the requirement of major present customers like NIKE, PUMA and ADIDAS etc. o The management of forward should accountable for any wrong deeds. o Forward should increase employee’s commitment by encouraging and rewarding them. o Forward sports must have the canteen for lunch of the employees. o Forward should adopt centralized decision-making. o Forward should make its organizational culture more strong. o Forward should make the arrangement of different seminars to increase the employee commitment with the organization. Hussain Javed 20202012-001 FMAS 44 4 References: During the project, besides our practical work we also have consulted some books about our practical work for completion of project in effective manner. A list of all references which has been consulted and the data has been derived from, are given as under:Mr. Asif Ali Butt (Accounts & Finance Manager) Mr. Muhammad Mansha (Audit & Costing Manager) Mr. Zia-ul-Islam Qureshi (Cash Flow Manager) Mr. Zulqarnain Ashraf (Export & Import Manager) Mr. Saleem Nawaz (H.R Manager) Mr. Qazi Amir Khalil (Accounts & Payroll Officer) Mr. Ahmed shakeel (Accounts Officer) a. http://sports.forward.com b. http://www.google.com c. http://www.wikipadia.com Hussain Javed 20202012-001 FMAS 45 Page | 46 FMAS