Demand-Driven Supply Chain Planning Lecture 6: Introduction and Recap Dr. Josef Packowski CAMELOT Consulting Group Karlsruhe, 2021 1 Welcome back! 2 What have we learned so far? 2.1 Fundamentals and evolution of SC planning 2.2 The importance of Flow 2.3 Unlocking a solution: Decoupling and the Demand-Driven Operating Model SUPPLY CHAIN MANAGEMENT AS A PART OF THE ORGANIZATION Supply Chain Management in literature: Selected Definitions “... is a set of approaches utilized to efficiently integrate suppliers, manufacturers, warehouses, and stores, so that merchandise is produced and distributed at the right quantity, to the right location, and at the right time, in order to minimize system wide costs while satisfying service level requirements.” (Simchi-Levi, 2003) = Koordination und Synchronisation aller SC Partner über alle Wertschöpfungsstufen über Zeit, Menge zum erwarteten Servicelevel Supply Chain Management “… encompasses the planning and management of all activities involved in sourcing and procurement, conversion, and all logistics management activities. Importantly, it also includes coordination and collaboration with channel partners, which can be suppliers, intermediaries, third party service providers, and customers. In essence, supply chain management integrates supply and demand management within and across companies.” (CSCMP, 2008) Demand-Driven Supply Chain Planning Lecture 1: Operating a SC in a VUCA world © CAMELOT 2021 Slide 31 Klausur SUPPLY CHAIN MANAGEMENT AS A PART OF THE ORGANIZATION Operations and SCM objectives – what we want to achieve … = How to cope with VUCA world? RELIABLE & robust Providing planned and reliable supply to build up on robust and integrated Demand to Supply processes = use advanced demand planning & become demand driven AGILE & adaptable Strengthen organizational ability to anticipate and adapt to rapidly changing market environment = create a demand-driven adaptive enterprise LEAN & efficient INNOVATIVE & competitive Design and optimize the supply chain to meet product life cycle, financial, and market requirements = design and configure a demand-driven supply chain Apply innovative concepts and solutions to drive step changes in performance for supply chain design, processes, systems, and organization to meet future requirements = shape innovations and trends in supply chain planning CAPABLE & committed Engage and develop people who are keen to continuously enhance understanding and expertise = design and transform the organization aktuelle Prioritäten herausfinden bei Pharma Unternehmen mit lebenswichtigen Medikamenten ist reliable oberste Prio, bei hohem Kostendruck eher lean Demand-Driven Supply Chain Planning Lecture 1: Operating a SC in a VUCA world © CAMELOT 2021 Slide 34 FUNDAMENTALS AND EVOLUTION OF SC PLANNING The VUCA world describes today’s supply chain challenges which need to be managed to ensure competitiveness VUCA Volatility Demand and supply volatility due to rapid and dynamic changes aufgrund der gestiegenen Produktvielfalt, Personalisierung der Produkte u. Reduktion Auftragslosgrößen, globale Vernetzungen Rom Uncertainty High variability goes along with less predictability Unsicherheit in Bezug auf supply, diese erhöhen die Unsicherheit in der Planung der NBetze Complexity Ambiguity Globalization, M&A and increased number of product variants lead to complexity Fragmentation of planning processes and isolated planners result in lack of clarity nimmt durch die zunehmende Vernetzung zu, erhöht die Komplexität der Korrdination unterschiedliche Sichtweisen der beteiligten Akteure z.B. hinsichtlich Sicherheitspuffer Traditional supply chain optimization approaches cannot handle the new challenges of the VUCA world as they were tailored to operate in a stable and predictive business environment Demand-Driven Supply Chain Planning Lecture 6: Introduction and Recap © CAMELOT 2021 Slide 11 FUNDAMENTALS AND EVOLUTION OF SC PLANNING Supply Chain Planning is typically divided in different planning processes covering specific parts of the end-to-end supply chain Kaskadierung des Supply Prozesses upstream Supply Planning Supplier Scheduling Production Planning Production Site Distribution Center Distribution Planning Demand-Driven Supply Chain Planning Lecture 6: Introduction and Recap Replenishment Planning © CAMELOT 2021 Demand Planning Customer (downstream) Slide 12 FUNDAMENTALS AND EVOLUTION OF SC PLANNING Planning problems in supply chain management can be separated into 3 planning levels Health Care Industry Betrachtung relevanter Informationen in der kurzfristigen Planung sind Fixkosten keine relevanten Informationen, in der strategischen Planung sind diese relevant (Engpassressource) zeitlicher Aspekt der Segmentierung der Planungsaufgabe 1 Long-term level Time buckets: (semi-) annual 2 Mid-term level Time buckets: weeks or months Product range, sales markets Product types, sales segments Locations/capacities, product allocations, manufacturing technologies Sales orders, customers Sales and operations volumes, overtime, segment capacities, seasonal inventories Strategic partners/suppliers and key materials Resources, tasks Key components/modules 3 Short-term level Time buckets: shifts, days, weeks Focus / Objects: Detailed components Main objectives: Order acceptance and detailed operations scheduling Time Focus / Objects: Focus / Objects: Company-wide strategic planning Main objectives: Coordination of mid-term material flows < 3m Operational Main objectives: 3-24 m Tactical Design and structure of the supply chain 2-10 yrs Strategical Horizon Demand-Driven Supply Chain Planning Lecture 6: Introduction and Recap © CAMELOT 2021 Slide 13 Klausur DIMENSIONS OF SUPPLY CHAIN PLANNING 1 Planning tasks at the long-term level Building blocks PLANNING PROBLEMS / DECISIONS Sales Product Program and Strategic Sales Planning Determination of product-market portfolio based demand forecasts and strategic market cultivation strategies Planning of product life cycles (new product introductions, ramp-ups etc.) Considerations regarding the decoupling point of demand (MTO / MTS) Distribution Physical Distribution Structure Decisions regarding out-/insourcing of transports Determination of number and size of warehouses, definition of transport routes and transport modes Production Plant Location and Production System Selection of production sites and production systems (manufacturing technology) (Dis-)Investment of production capacities Design of plant layout and material flows between machines Procurement Materials, Program, Supplier Selection, Co-operations Selection of suppliers and design of disposition processes Strategic cooperation with key suppliers, establishment of concepts such as VMI, JIT, … SOURCE: Fleischmann et al. (2008); Meyr et al. (2008) © CAMELOT 2021 Demand-Driven Supply Chain Planning Lecture 2: Fundamentals and evolution of supply chain planning Slide 7 Klausur DIMENSIONS OF SUPPLY CHAIN PLANNING 2 Planning tasks at the mid-term level Building blocks PLANNING PROBLEMS / DECISIONS Sales Mid-term Sales Planning Aggregated forecast and sales planning for product groups and sales regions, consideration of marketing activities and advertising campaigns Implications for requirements of stock sizing Distribution Distribution Planning Mid-term planning of transport capacities on resource group level Determination of necessary stock levels on product group level Determination of distribution capacities bought from third-party carriers Production MPS / Capacity Planning Classic mid-term smoothing of employment and coordination of operations activities in the supply chain Management of seasonal demand fluctuations Procurement Personal Planning Planning of personnel capacities according to the production program (definition of shift schedules) Procurement of additional capacities via subcontracted labor Procurement MRP, Contracts Overall planning of demand- or consumption-oriented material requirements planning Basic agreements especially with A-class suppliers SOURCE: Fleischmann et al. (2008); Meyr et al. (2008) © CAMELOT 2021 Demand-Driven Supply Chain Planning Lecture 2: Fundamentals and evolution of supply chain planning Slide 8 Klausur DIMENSIONS OF SUPPLY CHAIN PLANNING 3 Planning tasks at the short-term level Kundenauftrag / Beschaffungsauftrag abarbeiten Building blocks PLANNING PROBLEMS / DECISIONS Sales Short-term Sales Planning Fulfillment of customer orders from stock (stock reservation, “available-to-promise") Creation of new production contracts based on customer orders ("capable-to-promise") Distribution Warehouse Replenishment, Transport Planning Short-term transport planning („routing") based on daily required quantities Required daily warehouse replenishments for single products Production Lot-Sizing and Machine Scheduling Determination of production quantities and sequences Detailed scheduling of operations tasks Procurement Short-term Personnel Planning, Ordering Materials Filling of material commitments Skill-based personnel planning (short-term shift scheduling) SOURCE: Fleischmann et al. (2008); Meyr et al. (2008) © CAMELOT 2021 Demand-Driven Supply Chain Planning Lecture 2: Fundamentals and evolution of supply chain planning Slide 9 Notiz im Block FROM MRP TO ERP Klausur Material Requirements Planning (MRP) II is the core concept for production planning and control in current ERP systems past: functional departments e.g sales (sold all products) Master Production Scheduling problems: data, organizational and system interfaces solution: integrated database with access to all systems (e.g. logistics or production system) to reduce interfaces Component … Component k-1 Material Requirements Planning Component k Demand calculation Lot-sizing Integrated Database Order scheduling bedient alle Funktionsblöcke 14 0 12 0 Capacity Requirements Planning 10 0 80 60 40 20 Capacity balancing 0 Sequencing SOURCE: Günther/Tempelmeier (2012) © CAMELOT 2021 Demand-Driven Supply Chain Planning Lecture 2: Fundamentals and evolution of supply chain planning follows a strictly MRPMRPII II follows sequential approach a strictly sequential approach Slide 19 FROM MRP TO ERP To create a document, master data is read from the database. Documents are “transaction data” written to the database Customer master data Beleg / Dokument Pricing Sales order General data Sales organization specific data … Price Taxes … Customer – Material Info Transmission master data Material master data Basic data Sales data Purchasing Transmission medium Transmission time … … Bei Transaktionsbasierten Systemen war die Technologie limitierend, da die Prozesse sehr lange gebraucht haben Customer orders data database tables (transaction data) © CAMELOT 2021 Demand-Driven Supply Chain Planning Lecture 2: Fundamentals and evolution of supply chain planning Transaction-based Systems System pulls master data from databases into sales document, data can be added there (read & write) and saved back into database Slide 20 Klausur ! FROM MRP TO ERP ERP’s structure is strictly hierarchical: one plant has to be assigned to a specific company code Software organization is hard coded: certain inputs are required e.g. country, plant, etc. Fatal: With ERP, cross-plant planning is not possible Organisationsstrucktur der Software Organizational structure in ERP ERP functionalities Consolidation BASF Client Holding Company code BASF Schweiz Switzerland General ledger FI/CO transactions … MRP kann man nur ausführen wenn man sagt wo CRP Sequencing Plant 1000 1100 1200 BASF Ludwigshafen: 300 Werke Warehousing MM/WM transactions … Storage location 0001 0001 0002 Übergreifende Planung war nur durch goße Exceltabellen möglich © CAMELOT 2021 Demand-Driven Supply Chain Planning Lecture 2: Fundamentals and evolution of supply chain planning Slide 22 FROM MRP TO ERP The traditional ERP-based production planning cycle starts with Material Requirements Planning (MRP) Input Planung auf Werksebene: Demands for finished products from Demand Planning or MPS Bills of material for produced materials Available inventory, safety stocks, existing production execution orders, etc. Sequential planning steps in ERP: Demand Planning Master Production Scheduling MRP: Calculating required material quantities taking into consideration demands, inventory and bills of material. Creation of corresponding planned production orders and purchase requisitions Material Requirements Planning Demands for finished products Capacity Requirements Planning Planned orders Product A A A A Purchase requisitions for purchased materials Sequencing F E F F F F time No consideration of available capacity! Order Execution E A E: produced / F: purchased material Netting to zero Demand Supply Output beide Seiten müssen gleich groß sein, sonst Beschaffungsauftrag bei Ungleichgewicht versucht System sofort auszugleichen: problematisch bei hoher Volatilität Feasible material plan that covers all demands Planned production end dates aligned with demand dates But: No consideration of available capacity! Durchschnittswerte © CAMELOT 2021 Demand-Driven Supply Chain Planning Lecture 2: Fundamentals and evolution of supply chain planning Slide 23 FROM MRP TO ERP Principle of MRP: MRP creates dependent demand for components Netting to zero principle 1. Location heuristic 1. Location heuristic + Receive demand Generate purchase requisitions Generate DC Demand (Forecast, Sales order) Purchase Requisition Receive Distribution Center 2. Location heuristic 2. Location heuristic Receive stock transport requisitions Generate planned orders Production Plant + stock transfer DC Stock transport requisitions Planned orders BOM explosion BOM explosion + Receive stock transport requisitions © CAMELOT 2021 Demand-Driven Supply Chain Planning Lecture 2: Fundamentals and evolution of supply chain planning Plant Dependent Demand Slide 24 FUNDAMENTALS AND EVOLUTION OF SC PLANNING The second step of the traditional ERP-based production planning cycle is Capacity Requirements Planning (CRP) Input Sequential planning steps in ERP: Routings Material plan for produced materials from MRP Available capacity (capacity profile / shift model) Demand Planning Master Production Scheduling CRP: Evaluate impact of material plan on available capacity, usually on a weekly or monthly bucket level. Derive measures to solve identified capacity shortages (e.g. adjust shift model). Material Requirements Planning Planned orders for all products on the resource Capacity Requirements Planning Purchase requisition for input components A B Sequencing A A A C A C B Available capacity Period 4 302 Period 5 286 Period 6 294 Capacity requirements1 288 308 290 Capacity utilization 95% 108% 98% 2h/100 PC time Capacity profile X Order Execution Output 1. For all products on that resource Capacity – checked material plan Identified measures to deal with capacity shortages But: No feasible production plan (planned orders not sequenced yet) Demand-Driven Supply Chain Planning Lecture 6: Introduction and Recap © CAMELOT 2021 Slide 15 FUNDAMENTALS AND EVOLUTION OF SC PLANNING The traditional ERP-based production planning cycle continues with Manual Sequencing as its third step Input Planned production orders from MRP Available capacity (capacity profile / shift model) Sequential planning steps in ERP: Demand Planning Master Production Scheduling Manual Sequencing: Creating a feasible, finite production schedule by bringing planned production orders into a sequence. Based on defined sequencing criteria, e.g. in order to reduce set up times. Material Requirements Planning Planned orders for all products on the resource Capacity Requirements Planning Purchase requisition for input components A B Sequenced planned orders A A A C C B A A A Wasserfallmodel wenn Aufträge vorgezogen werden sollen, muss material planning auch neu gemacht werden (Material muss verfügbar sein) A Sequencing No consideration of material availability! Order Execution wenn Aufgaben isoliert ausgeführt werden, werden Abhängigkeiten zwischen den Schritten nicht berücksichtigt APS führt alle Aufgaben simultan durch time Output Sequenced production schedule per resource But: Material availability has not been considered, input components (purchased or manufactured in-house) might not be available -> Still no feasible production plan Demand-Driven Supply Chain Planning Lecture 6: Introduction and Recap © CAMELOT 2021 Slide 16 FUNDAMENTALS AND EVOLUTION OF SC PLANNING APS in Production Planning and Scheduling provides simultaneous material and capacity planning APS: Simultaneous consideration of material and capacity availability ERP: Sequential planning steps Demand Planning Master Production Scheduling MRP Material Requirements Planning ! Capacity Requirements Planning Sequencing CRP Order Execution Advanced Planning Systems allow simultaneous planning of material requirements, capacity requirements planning and sequencing MRP, Capacity Requirements Planning (CRP) and sequencing are performed serially in disjointed steps Nearly good planning results can only be achieved by executing several planning runs → ineffective, trial and error approach Single, integrated process step Essential in capacity-constrained production environments Only suitable when capacity is not an issue Demand-Driven Supply Chain Planning Lecture 6: Introduction and Recap © CAMELOT 2021 Slide 17 ADVANCED PLANNING SYSTEMS Capabilities of SAP PP/DS comprise of dynamic order networks, set up times and simultaneous planning 1 Dynamic order networks Enabler for simultaneous material and capacity planning Creates a link between orders to ensure consistency Logical connection between supply and demand (order network) Dynamic readjustments of order network in case of changes in demand or supply Sequence dependent setup times (in min) Product A B C 0 60 20 A B 120 0 120 C 180 180 0 2 Dynamic setup times Model setup times in planning as close as possible to the real setup times Depends on product portfolio that have to be produced ERP: Standard setup times per product APS: Sequence dependent setup times MRP 3 Simultaneous planning CRP Simultaneous planning of material requirements, capacity requirements planning and sequencing Single, integrated process step © CAMELOT 2021 Demand-Driven Supply Chain Planning Lecture 2: Fundamentals and evolution of supply chain planning Slide 41 ADVANCED PLANNING SYSTEMS Although solving many of the shortcomings from MRP/ERP, also Advanced Planning Systems still don’t solve all today’s planning challenges SHORTCOMINGS IMPLICATIONS Application of optimization algorithms is limited to linear optimization problems Feasible plans across multiple supply chain stages can be created, but a true, holistic optimization is not possible due to the nonlinear nature of supply chain planning problems Plans are created based on (inaccurate) forecast Lack of feedback loops, i.e. capabilities for monitoring and analysis of actual supply chain performance to facilitate a continuous improvement process © CAMELOT 2021 Demand-Driven Supply Chain Planning Lecture 2: Fundamentals and evolution of supply chain planning Plans are frequently changing, which creates nervousness in the planning process and leads to short-term “firefighting” Planning quality is impaired when planning is based on inaccurate or false assumption, especially in volatile environments Slide 51 1 Welcome back! 2 What have we learned so far? 2.1 Fundamentals and evolution of SC planning 2.2 The importance of Flow 2.3 Unlocking a solution: Decoupling and the Demand-Driven Operating Model PURPOSE OF THE SUPPLY CHAIN: FLOW Relevanz: unterschiedliche Entscheidungsebenen The First Law of Supply Chain Management man muss immer die Entscheidungsebene betrachten, um die richtigen Ziele zu setzen bspw. macht es keinen Sinn eine Anlage anzuschhaffen mit 600 Einheiten pro Minute wenn bisher nur eine Prototyp produziert wird. Folglich ist das OEE schlecht, wofür der Production Planner nichts kann. Es handelt sich um eine strategische Fehlentscheidung All benefits will be directly related to the speed of FLOW of materials and information (George W. Plossl) Information Materials Caveat: Both Materials and Information must be RELEVANT All benefits will be directly related to the speed of FLOW of RELEVANT materials and information © copyright 2017 Demand Driven Institute Demand-Driven Supply Chain Planning Lecture 3: The importance of FLOW & How to become Demand-Driven? Slide 12 PURPOSE OF THE SUPPLY CHAIN: FLOW Flow is the primary objective in a Demand-Driven Adaptive Enterprise “All benefits will be directly related to the speed of FLOW of materials and information.” George W. Plossl Information Materials Protection and Promotion Flow = ROI Maximization When flow is occurring: Service is consistent and reliable when a system flows well Revenue is maximized and protected. Inventories are minimized. Expenses ancillary and/or unnecessary are minimized. Cash flow follows the rate of product flow to market demand. Source: Demand Driven Institute © CAMELOT 2021 Demand-Driven Supply Chain Planning Lecture 3: The importance of FLOW & How to become Demand-Driven? Slide 5 Klausur PURPOSE OF THE SUPPLY CHAIN: FLOW How does Flow influence the ROI? Net Profit → ∆ROI ∆Flow → ∆Cash Velocity → ∆ Investment ( Flow ) Flow is the rate at which a system converts material to product required by a customer. echter Bedarf Cash velocity is the rate of net cash generation; sales dollars minus truly variable costs (aka contribution margin) minus period operating expense. Cash velocity wenn Bestände lange liegen ist cash velocity nicht gegeben ROI Net profit/investment is the equation for ROI Queuing Theory The less time it takes products to move through the system, the less the total inventory investment The simple equation is: WIP = Throughput * Lead Time Source: Demand Driven Institute © CAMELOT 2021 Demand-Driven Supply Chain Planning Lecture 3: The importance of FLOW & How to become Demand-Driven? Slide 8 Klausur PURPOSE OF THE SUPPLY CHAIN: FLOW Having seen the traffic example – What does hinder Flow? What is the missing element for Flow? ∆Visibility → ∆Variability → ∆Flow → ∆Cash Velocity → ∆ Net Profit → ∆ROI Investment ( Variability Visibility Variability is defined as the summation of the differences between our plan and what happens Visibility is defined as relevant information for decision making ) Variability = Flow Variability = Flow Visibility = Variability Visibility = Variability Source: Demand Driven Institute © CAMELOT 2021 Demand-Driven Supply Chain Planning Lecture 3: The importance of FLOW & How to become Demand-Driven? Slide 10 VARIABILITY AND ITS IMPACT ON FLOW Various kinds of variability are endangering the Flow within a supply chain and are therefore the main challenge for modern supply chains – it is the #1 objective to manage variability adequately Demand variability is an external variability caused by customer and market behavior through fluctuations in demand plan Management variability Operational variability is an internal variability caused by normal variations in a system and by random events Management variability is an internal, self-imposed variability caused by human behavior within an organization. Variability can be managed and minimized, but not eliminated Verspätungen in Produktion Supply variability Vertical variability Supply variability is an external variability caused by bad supplier performance through disruptions in the supply network and delayed delivery dates Demand variability durch Kunde Operational variability z.B. Maschinen ausfall Only management variability as a self-imposed variability is under our direct control and thus, the first target for improvement Organizational Output Horizontal variability © copyright 2017 Demand Driven Institute Demand-Driven Supply Chain Planning Lecture 3: The importance of FLOW & How to become Demand-Driven? Slide 15 VARIABILITY AND ITS IMPACT ON FLOW The common supply chain safety nets managed in our planning systems do not reduce variability but rather promote it further increasing the bullwhip effect Illustrative HOW IS IT HAPPENING ACROSS THE SUPPLY CHAIN? PHYSICAL MATERIAL FLOW Supplier Tier 2 Supplier Tier 1 Production Tier 2 Production Tier 1 Central DC Local DC Customers stocks are stored between stages - physical decoupling points Stock buffer Lead Time SYSTEM INFORMATION FLOW S “Netting to zero“ concept MRP -100 D +100 S MRP -100 D +100 System Lead Time S MRP -100 D +100 Inflated Lead Time S : Supply element, D : Demand element, DRP : Distribution Requirements Planning, MRP : Material Requirements Planning © CAMELOT 2021 Demand-Driven Supply Chain Planning Lecture 3: The importance of FLOW & How to become Demand-Driven? S DRP -100 D +100 S DRP -100 für jeden Bestand im System ein Modell, durch Rundung steigt der Effekt D +100 Variability System Lead Time ist dann die Summe aller lead times The buffers are actually supposed to decouple, but are passed on in the system = strongly dependent on customer demand Slide 19 THE IMPORTANCE OF FLOW The trouble with netting to zero and demand variability in a VUCA world Forecast-based replenishment, firefighting and overreaction results in the oscillation between too much and too little Most companies experience a “bi-modal” inventory distribution # of parts or SKU MRP nimmt Sicherheit weg, durch Netting to zero triggert ein neuer Bedarf die Aufrüstung aller Schritte davor, die lead time wird zusätzlich erhöht da alles verkettet ist Volatilität wird durch Rundungseffekte weiter erhöht (man bestellt nicht 0,5 sondern direkt 1 kg) Warning Too Little Optimal Range Warning Too Much 0 Too much of the wrong stuff, too little of the right stuff © copyright 2018 Demand Driven Institute, all rights reserved Demand-Driven Supply Chain Planning Lecture 6: Introduction and Recap Slide 22 VARIABILITY AND ITS IMPACT ON FLOW Traditional planning approaches allow usage of safety stock only in the fulfillment horizon but not in the planning horizon echte Kundenaufträge dürfen safety stock nutzen forecast dürfen safety stocks nicht nutzen soll in Planung aber auch genutzt werden safety stock wird in Planung nicht berücksichtigt, er wird nicht genutzt (ERP rührt Bestände nicht an) Volatilität Schwankungen in order visibility horizon (man hat Kundenaufträge) Variabilität es liegen keine Kundenaufträge vor sondern nur forecasts © CAMELOT 2021 Demand-Driven Supply Chain Planning Lecture 3: The importance of FLOW & How to become Demand-Driven? Slide 21 Purpose of the supply chain: FLOW Relevant information are the basis for visibility – and with that also for Flow – in a supply chain; four prerequisites are necessary Understanding Relevant Ranges: Which assumptions are valid in which time range? Most companies fail to recognize that the information to be used in the strategic, tactical and operational planning range is vastly different E. g. usage of full cost (incl. fixed cost) in short term decisions Flow-Based Operating Model: Flow as the common basis for day-to-day decision making Does the decision increase the speed of flow? Does the decision reduce the variability of flow? Does the decision increase the relevance of flow? Soll-Ist-Abgleich zwischen Vorgaben und Realität Tactical Reconciliation between Relevant Ranges: Bidirectional adaption between planning ranges Strategy as guideline for operational capabilities Projection of model performance under (assumed) conditions Feedback to strategy by operational capability and performance © CAMELOT 2021 Demand-Driven Supply Chain Planning Lecture 3: The importance of FLOW & How to become Demand-Driven? Flow-Based Metrics Derived from the strategy Fixkosten auf dieser Ebene irrelevant Covering speed, variability, relevance of material, information and cash flow Linking the relevant planning ranges Slide 11 The wrong focus on unit cost The conventional approach of S&OP / MPS / MRP cannot foster flow, because it fails to satisfy the four prerequisites fehlende Rückkopplung Understanding relevant ranges Flow-based operating model Dominance of fully-absorbed cost for short term decisions Proposed models (MRP, LEAN, Theory of Constraints, …) rest on assumptions which never hold in practice Reliance on heavily detailed forecasts Thus limited application or “work arounds” Tactical reconciliation between relevant ranges Reconciliation basically one way (right to left) Furthermore, slight changes on the right frequently translate into massive changes on the left Flow-based metrics Flow-based metrics like on-time delivery and fill rates exist But conflicting with non-flow metrics (e. g. full cost) At the complex enterprise level: No effective organizational model, metrics and communication system enabling implementation, sustaining and evolving flow! © CAMELOT 2021 Demand-Driven Supply Chain Planning Lecture 3: The importance of FLOW & How to become Demand-Driven? Slide 31 wichtig THE WRONG FOCUS ON UNIT COST Conflicting views: Cost-Centric and Flow-Centric Metrics Cost-Centric Metric Objectives Flow-Centric Metric Objectives Gross profit product margins Part and product standard cost Working capital dollar targets Cost-reduction initiatives Product cost variance analysis Reliability/Stability Speed/velocity System improvement/waste Strategic contribution Local operating expense Cost-Centric View Flow-Centric View ∆Cost → ∆Cash Velocity → ∆ ∆Flow → ∆Cash Velocity → ∆ © copyright 2017 Demand Driven Institute Demand-Driven Supply Chain Planning Lecture 3: The importance of FLOW & How to become Demand-Driven? Net Profit ( Investment ) Net Profit ( Investment ) → ∆ROI → ∆ROI Slide 26 wichtig THE WRONG FOCUS ON UNIT COST Conflicting Actions Cost-Centric Action Tactical Objective Flow-Centric Action Efficiency Run larger batches; extend the forecast; run only on optimal resource Protect critical resources; run smaller batches to pull; run on any process capable resource Margin Maximization Focus on lowering unit product cost Focus on increasing service level, premium pricing, leveraging constrained resources and incremental revenue opportunities Inventory Turns Impose an inventory dollar value; postpone inventory receipt; mandate across the board reductions Commit to strategic stock positions that meet the lead time strategy Budget Performance Focus on actions to achieve standard unit cost Focus on the incremental costs of leveraging flow to the market Volume Maximization Lower price and raise order minimums Focus on service, lead times and lower order minimums Continuous Improvement Identify unit cost reduction opportunities through increasing resource efficiency or labor reduction Identify the largest sources of variation and remove them to lower lead times and reduce investment in all strategic buffers © copyright 2017 Demand Driven Institute Demand-Driven Supply Chain Planning Lecture 3: The importance of FLOW & How to become Demand-Driven? Slide 27 1 Welcome back! 2 What have we learned so far? 2.1 Fundamentals and evolution of SC planning 2.2 The importance of Flow 2.3 Unlocking a solution: Decoupling and the Demand-Driven Operating Model UNLOCKING A SOLUTION: DECOUPLING The only way to reduce the effect of variability in the supply chain is to stop variability amplification – the bullwhip effect – in both directions; the supply chain needs to be “decoupled” What does “decoupling” exactly mean? Creating independence between supply and use of material. Commonly denotes providing inventory between operations so that fluctuations in the production rate of the supplying operation do not constrain production or use rates of the next operation. (APICS Dictionary, 14ed., page 43) Effekt eines Stoßdämpfers Production © CAMELOT 2021 Demand-Driven Supply Chain Planning Lecture 3: The importance of FLOW & How to become Demand-Driven? Distribution Slide 34 STRATEGIC INVENTORY POSITIONING Strategic placed decoupling points compress lead times, reduce variability, and consequently ensure flow keeping the overall supply chain in a stable state Strategically place decoupling points of inventory within the product structure and supply chain. Demand Signal Distortion Precursor Bulk Production Filling This stops the transfer and amplification of variability in both direction where it matters most. Packaging Planning horizons shorten and lead times compressed. Supply Continuity Variability © copyright 2018 Demand Driven Institute, all rights reserved. Demand-Driven Supply Chain Planning Lecture 6.1: Demand Driven MRP – Part I (Steps 1 – 3) Slide 11 Überschrift wichtig, Bilder nicht malen UNLOCKING A SOLUTION: DECOUPLING AND THE DEMAND-DRIVEN OPERATING MODEL Decoupling as described within Demand Driven combines aspects of MRP (“everything dependent”) and LEAN (“everything independent”) creating a “dependent independence” within the supply chain Forecast Quantity MRP Demand Driven Takt Time or Consumption Time MPS Lean Finished product Safety Stock Finished product Buffer Sales Orders Finished product The explosion stops at each stock position – No Matter What!! Kanban Kanban loop Production Order MRP Orders are created based on MRP The explosion starts when a buffer triggers the order signal Intermediate product Intermediate product Decoupled Explosion literally means “independent dependence” Intermediate product supermarket Purchased product Purchased product Intermediate product Safety Stock Purchased product Intermediate product Intermediate product Purchased product Demand-Driven Supply Chain Planning Lecture 6: Introduction and Recap Purchased product Purchased product © CAMELOT 2021 an bestimmten Stellen decoupling points bewusst gesetzt In between the decoupling points Demand Driven MRP explodes in the EXACT same manner as MRP Demand Driven MRP still seeks to net to zero between the decoupling points Slide 29 THE DEMAND DRIVEN OPERATING MODEL Three types of buffer are used to cover supply chain variability: Inventory, Capacity and Time Stock Use of inventory to cover demand spikes or supply disruptions These are interchangeable and interdependent regarding sizing and flow Buffering Variability Time Use of time buffers to anticipate delays in supply Capacity Use of spare capacity to increase throughput when needed © CAMELOT 2021 Demand-Driven Supply Chain Planning Lecture 3: The importance of FLOW & How to become Demand-Driven? Slide 43 1 Recap 2 Demand planning 2.1 Basics 2.2 Challenges 2.3 Trending topics 3 Lessons learned Warum so abhängig von forecast Modellen und wieso ist der forecast in den drei Modellen unterschiedlich behandelt? Wie erzeugt man den forecast? Outlook auf camelot System reflektieren wichtig BASICS Tactical demand planning – the classic 6-step demand planning process Advanced planning system (APS) Demand Analyst + APS Data load Release Demand Planner 6 Validate 1 2 5 Data preparation Statistics 4 Enrich © CAMELOT 2021 Demand-Driven Supply Chain Planning Lecture 5: Advanced & AI-enabled Demand Planning 3 Forecast Slide 14 wichtig BASICS Datenverfügbarkeit ist immer noch kritisch Overview of the different clusters of forecasting methods ON THE RISE STILL MAINLY USED Complexity / data availability Very High High Average Low Judgmental Univariate Causal Machine learning Incorporate intuition, opinions and subjective estimates in the forecast. Used in cases where there is a lack of historical data. (e.g. S-curves, scenario planning) Forecast generation based on order or shipment history. Typically it contains trend and seasonality analysis. (e.g. Exponential smoothing, simple linear regression, ARIMA) Regression examines causal relations between known and unknown variables. Regression reaches a higher forecasting accuracy compared to univariate models. (e.g. price sensitivity, incorporating google search behavior) This forecasting procedure uses the overwhelming data quantities and complexity within the datasets which are available nowadays. Manually fitting clusters and regression models often fail based on that complexity. Change Mangement: Entscheider sollen © CAMELOT 2021 Demand-Driven Supply Chain Planning Lecture 5: Advanced &Daten AI-enabled Demand Planning vertrauen Slide 15 BASICS Univariate statistical models allocated to demand time series patterns CONSTANT - Moving average - 1st order exponential smoothing INTERMITTENT - Croston’s exponential smoothing SPORADIC vertauscht TREND - There is no good model (alternatively use naïve models like copy history or moving average with a long horizon) - Regression against trend - 2nd order exponential smoothing Lifecycle Planung Vorgängermodell für Planung neues Modell nutzen SEASONAL - Linear regression against seasonality - 3rd order exp. smoothing without trend TREND & SEASONAL - Linear regression against trend and seasonality - 3rd order exponential smoothing PHASE-OUT - 1st order exponential smoothing - (2nd order exponential smoothing) © CAMELOT 2021 Demand-Driven Supply Chain Planning Lecture 5: Advanced & AI-enabled Demand Planning Produkte die im Markt anlaufen PHASE-IN - No forecast - (2nd order exponential smoothing) keine Historie vorhanden Slide 16 BASICS Key Performance Indicators (KPIs) to measure the quality of the Demand Planning Process Forecast Accuracy (FA) Measures the average accuracy of the forecast versus the sales. The most commonly used measure is the weighted mean absolute percentage error (WMAPE) based on Sales Orders. Forecast Accuracy = 1 – WMAPE 𝑊𝑀𝐴𝑃𝐸 = σ |𝐴𝑐𝑡𝑢𝑎𝑙 − 𝐹𝑜𝑟𝑒𝑐𝑎𝑠𝑡| σ 𝐴𝑐𝑡𝑢𝑎𝑙 Weighting by sales volume, turnover or margin across time periods and portfolio. (FVA) Forecast Value Add Measures the forecast accuracy or bias improvement for specific process steps, e.g. forecast enrichment. Calculated by comparing KPIs from different process steps, e.g. how much the Forecast Accuracy and bias have improved during manual enrichment versus baseline statistical forecast, e.g. FVA = FA FC after enrichment – FA Statistical FC Forecast is balanced, no systematic error -1 Actual Demand is lower than Forecast (overforecasted /undersold) 𝐵𝑖𝑎𝑠 = 0 1 Actual Demand is higher than Forecast (underforecasted / oversold) σ(𝐴𝑐𝑡𝑢𝑎𝑙 −𝐹𝑜𝑟𝑒𝑐𝑎𝑠𝑡) σ 𝐴𝑐𝑡𝑢𝑎𝑙 Measures the systematic error (over- or underforecasting). welchen Mehrwert hat der Planner durch manuelle Anpassungen hinzugefügt Forecast Bias Forecast lag depending on main lead time requirements. © CAMELOT 2021 Demand-Driven Supply Chain Planning Lecture 5: Advanced & AI-enabled Demand Planning Slide 21 wichtig CHALLENGES We have more data then every before but experience a shift to the VUCA* world (BUT Big Data won’t solve all challenges…) CHAOS THEORY CLOCKWORK UNIVERSE As system, with its states governed by deterministic laws that are highly sensitive to initial conditions, making them unpredictable A perfect machine, with its gears governed by the laws of physics, making every aspect of the machine predictable Weather Holidays Social media Traffic jams during rush hour Crisis Events (e.g. soccer, Christmas, promotions) *) volatility, uncertainty, complexity and ambiguity © CAMELOT 2021 Demand-Driven Supply Chain Planning Lecture 5: Advanced & AI-enabled Demand Planning Slide 23 DDMRP 1 Introduction to Demand Driven MRP 2 Strategic Inventory Positioning 3 Stock Buffer Sizing 4 Dynamic Buffer Adjustments UNLOCKING A SOLUTION: DECOUPLING AND THE DEMAND-DRIVEN OPERATING MODEL The different elements of the Demand Driven Operating Model will be covered by the lectures of the second part of the course Variance Analysis Return Loop (supply order generation and stock management) Lecture Actual Demand Lecture 6.1 Demand Driven Model Configuration Demand Driven MRP (Supply Order Generation) Available inventory & buffer status Lecture Supply Orders 6.2 Demand Driven Execution (Buffer Management) Manufacturing Orders Released Manuf. Orders Manuf. Order Status 7.1 Scheduled Manuf. Orders 6.3 Lecture Demand Driven Scheduling (Finite Control Point Scheduling) © copyright 2018 Demand Driven Institute, all rights reserved Demand-Driven Supply Chain Planning Lecture 6: Introduction and Recap S&OP T M Variance Analysis Return Loop (scheduling, resources and execution) Slide 34 INTRODUCTION TO DEMAND DRIVEN MRP What Is Demand Driven MRP? model: wo kommt buffer hin? plan: welcher buffer muss benachschubt werden? manage: Bestellungen müssen produziert und geliefert werden upstream (vom Kunden zum supplier) u. Materialien downstream mehrstufig } A multi-echelon approach to model, plan and manage supply chains to protect and promote the flow of relevant information and materials, based on the principles of Position, Protect and Pull } DDMRP is the supply order generation and management engine of a demand driven operating model DDMRP } DDMRP is build on the foundation of various well known and widely applied concepts, including MRP, DRP, Lean Manufacturing (Toyota Production System), Theory of constraints and Six Sigma MRP DRP* Lean Theory of Constraints Six Sigma Innovation *Distribution Requirement Planning Position, Protect and Pull © copyright 2018 Demand Driven Institute, all rights reserved. Demand-Driven Supply Chain Planning Lecture 6.1: Demand Driven MRP – Part I (Steps 1 – 3) Slide 5 UNLOCKING A SOLUTION: DECOUPLING AND THE DEMAND-DRIVEN OPERATING MODEL Key principle of the Demand Driven Operating Model is the split between supply chain configuration (e.g. based on forecasts) and short-term supply chain planning & execution based on actual demand Planning Tactical Horizon Forecast Wofür braucht man forecast wenn alles nach pull Prinzip gesteuert? Forecast ist notwendig um SC im taktischen Bereich zu parametrisieren (Ausrechnung der Größe der buffer) Parameter Adjustment Execution Supply chain parameterization Frozen Horizon Operational Horizon Actual Demand / Consumption Order abweichend von Planung Inventory Buffer Trennung von Forecast und actual demand Bi-directional reconciliation Operational Planning Demand-Driven Supply Chain Planning Lecture 6: Introduction and Recap Tactical Planning © CAMELOT 2021 Slide 32 INTRODUCTION TO DEMAND DRIVEN MRP The DDMRP methodology provides a framework for a multi-echelon IM and replenishment planning approach that consists of five major building blocks Konfiguration Modeling/Re-modeling the Environment Position 1 an der richtigen Stelle platzieren Protect 2 Strategic Decoupling Plan Buffer Profiles and Levels buffer richtig dimensionieren: wie viel buffer brauchen wir? Execute Pull 3 Dynamic Adjustments dynamische Anpassung des buffers © copyright 2018 Demand Driven Institute, all rights reserved. Demand-Driven Supply Chain Planning Lecture 6.1: Demand Driven MRP – Part I (Steps 1 – 3) 4 Demand Driven Planning 5 Visible and Collaborative Execution echten Kundenbedarf verwenden Slide 7 Klausur Strategic Inventory Positioning Six factors determine the final strategy for inventory positioning Customer Tolerance Time Market Potential Lead Time } The time a typical customer is willing to wait before seeking an alternative source } This lead time will allow an increase of price or the capture of additional business through new customer channels bei Zigaretten: Toleranz ist 0, man will es sofort Auto: bereit halbes Jahr zu warten External Variability } Demand and Supply variability can lead to disruptions in sources of supply and overwhelm resources Schutz vor langer Lieferzeit o. schlechter zukünftiges Potential: wenn wir schneller am Markt wären könnten wir weiteren Marktpotential abgreifen? Positioning Strategy Sales Order Visibility Horizon } The time frame in which sales orders or dependent demand typically become aware Qualität (buffer sind notwendig) Inventory Leverage and Flexibility } The places in the supply network structure that enables the most lead time compression Critical Operation Protection } Types of operations that have limited capacity or where quality can be compromised by disruptions z.B. buffer vor bottle neck resource wenn mehrere Zwischenprodukte in verschiedene Endprodukte eingehen © copyright 2018 Demand Driven Institute, all rights reserved. Demand-Driven Supply Chain Planning Lecture 6.1: Demand Driven MRP – Part I (Steps 1 – 3) Slide 13 STRATEGIC INVENTORY POSITIONING wichtig A New Form of Lead Time Emerges: Decoupled Lead Time (DLT) } Use of decoupling points also reveals the need for a new type of lead time } Must be understood and calculated in order to: ê ê ê ê Compress lead times to market required ranges Determine realistic due dates when needed Set decoupling points buffer levels properly Find high value inventory leverage points for decoupling Decoupled Lead Time (DLT): längste Zeit zwischen 2 buffern A qualified cumulative lead time defined as the longest unprotected/un-buffered sequence in a supply network (bill of material / distribution network) 1 3 4+5 = 9 5 SF4 12 SF1 © copyright 2018 Demand Driven Institute, all rights reserved. Demand-Driven Supply Chain Planning Lecture 6.1: Demand Driven MRP – Part I (Steps 1 – 3) 10 SF5 SF2 4 } DLT is calculated as the summation of the lead times on that longest unprotected sequence. } Anytime a manufactured item has a non-buffered (coupled component) its DLT will be greater than its MLT. } In the product structure on the right, there are two decoupled manufactured parts with decoupled lead times that are larger than their manufactured lead times (FG1 and SF2). } What are the DLTs for each of them? 2+3+3+1 = 9 FG1 RM2 SF3 3 2 30 RM1 RM3 RM4 30 Slide 23 STRATEGIC INVENTORY POSITIONING typische Klausuraufgabe Exercise: Determination of decoupled lead times Unterschied parts und buffered parts 3 1 2 11 RM1 2 SF5 1 SF2 4 3 SF1 3 SF3 } How many parts have Decoupled Lead Times greater than their manufacturing lead times? SF7, SF2, SF6) A:4 (FG1, 4 (FG1; SF6; SF7; SF2) FG1 5 SF6 2 SF7 3 RM4 SF4 8 RM3 } What is the decoupled lead time of part FG1? 5+3+3 A: 11= 11 RM5 } What is the decoupled lead time of part SF6? A:2+24 = 4 RM2 © copyright 2018 Demand Driven Institute, all rights reserved. Demand-Driven Supply Chain Planning Lecture 6.1: Demand Driven MRP – Part I (Steps 1 – 3) Slide 24 STOCK BUFFER SIZING For each decoupling point, color-coded buffer zones are used to serve three different purposes Shock absorption } Dampen both supply and demand variability } Significantly reduce or eliminate the transfer of variability (nervousness, bullwhip effect) Green Zone Yellow Zone Red Zone Lead time compression } Decouple supplier lead times from the consumption side of the buffer } Compress lead times instantly Supply order generation } Combine all relevant demand, supply and on-hand information to produce a “net flow” equation for supply order generation } Buffers are heart of the actual planning system in DDMRP © copyright 2018 Demand Driven Institute, all rights reserved. Demand-Driven Supply Chain Planning Lecture 6.1: Demand Driven MRP – Part I (Steps 1 – 3) Slide 29 STOCK BUFFER SIZING Each Zone Has a Specific Purpose and Calculation Green Zone Order frequency and size Yellow Zone Primary coverage pipeline stock (nicht physisch auf Lager) deckt die lead time ab kein safety stock! Safety dieser hier ist wirklich existent Red Zone Group Settings (Buffer Profiles) Nachschubaufträge für buffer werden wirklich generiert = determiniert wie oft und wie viel ich bestelle Individual Part Properties Item Type Lead Time Lead Time Category Minimum Order Quantity (MOQ) Variability Category Location (Distributed parts only) Average Daily Usage (ADU) Zone and Buffer Levels for Each Part Bedarf hierfür benötigt man forecast © copyright 2018 Demand Driven Institute, all rights reserved. Demand-Driven Supply Chain Planning Lecture 6.1: Demand Driven MRP – Part I (Steps 1 – 3) Slide 30 STOCK BUFFER SIZING Each zone is sized appropriately and calculated according to its particular purpose Calculation of DDMRP Buffer Zones MOQ = Mindestbestellmenge Top of Green (ToG) 1. 2. 3. Green buffer zone = max(MOQ; desired or given replenishment interval x ADU; LTF x ADU x DLT) ê Determines typical order size ê Determines average order frequency Green Zone Top of Yellow (ToY) Yellow Zone wenn man nur mittwochs bestellen kann muss Bestellung auch mindestens bis zum nächsten Mittwoch halten = ToR + Summe Yellow Zone Yellow buffer zone = DLT x ADU ê Demand coverage in the buffer Top of Red (ToR) Red Zone Red buffer zone is calculated in three steps: 1. 2. 3. Red Zone Base (LTF x ADU x DLT) Red Zone Safety (Red Zone Base x Variability Factor) Total Red Zone (Red Zone Base + Red Zone Safety) © copyright 2018 Demand Driven Institute, all rights reserved. Demand-Driven Supply Chain Planning Lecture 6.1: Demand Driven MRP – Part I (Steps 1 – 3) Slide 44 STOCK BUFFER SIZING Example Part Part RM1 Average Daily Usage 40 Buffer Profile Purchased (P), 30% LT Factor (L), 60% Variability (M) MOQ 1000 Imposed or Desired Order Cycle (DOC) 14 days Decoupled Lead Time (DLT) 28 days © copyright 2018 Demand Driven Institute, all rights reserved. Demand-Driven Supply Chain Planning Lecture 6.1: Demand Driven MRP – Part I (Steps 1 – 3) Slide 45 STOCK BUFFER SIZING The Entire Calculated Buffer for Part RM1 Top of Green (TOG) = Red + Yellow + Green = 2658 1000 Top of Yellow (TOY) = Red + Yellow = 1658 1120 202 336 Top of Red (TOR) = 538 Red Safety Red Base © copyright 2018 Demand Driven Institute, all rights reserved. Demand-Driven Supply Chain Planning Lecture 6.1: Demand Driven MRP – Part I (Steps 1 – 3) Slide 50 STOCK BUFFER SIZING Additional Calculations } Green Zone / ADU = average order frequency. What is the average order frequency for the example? } Yellow Zone / Green Zone = average number of open supply orders. How many supply orders on average should we expect to see in our example? } Red Zone / ADU = days of safety in the buffer. How many days of safety are in the buffer? © copyright 2018 Demand Driven Institute, all rights reserved. Demand-Driven Supply Chain Planning Lecture 6.1: Demand Driven MRP – Part I (Steps 1 – 3) Slide 51 DYNAMIC BUFFER ADJUSTMENTS In order to react to dynamic market effects, stock buffers need to be dynamically adjusted Trend Seasonality Ramp-Up Qty Qty Time Qty Time Time Recalculated adjustments Planned adjustments } Buffer levels flex as Average Daily Usage (ADU) is updated } Buffers are intentionally flexed up or down in anticipation of planned events or seasons 1200 70 1000 60 800 600 400 200 0 1000 100 800 80 40 600 60 30 400 40 200 20 50 20 10 0 0 © copyright 2018 Demand Driven Institute, all rights reserved. Demand-Driven Supply Chain Planning Lecture 6.1: Demand Driven MRP – Part I (Steps 1 – 3) 0 Slide 56 DYNAMIC BUFFER ADJUSTMENTS What Is a Planned Adjustment? } Planned adjustments are based on certain strategic, historical, and business intelligence factors. } These planned adjustments are manipulations to the buffer equation that affect inventory positions by raising or lowering buffer levels and their corresponding zones at certain points in time. } There are three primary types of planned adjustments: } Demand Adjustment Factor (DAF) } A manipulation of the ADU input at a specific time period to a historically proven or planned position based on an approved business case or as a reaction to rapid changes in demand within short periods of time. } Zone Adjustment Factor } Zone adjustments can be applied to any of the three zones } Adjustments can be made in terms of a factor (1.5 would increase zone size by 150%) or days of demand } Lead Time Adjustment Factor } The use of a lead time adjustment factor relates to a planned or known expansion to the lead time of a part } A factor of 1.5 would increase the lead time by 150% } As the demand adjustment factor alters the ADU, all buffer zones are affected © copyright 2018 Demand Driven Institute, all rights reserved. Demand-Driven Supply Chain Planning Lecture 6.1: Demand Driven MRP – Part I (Steps 1 – 3) Slide 60 1 Demand Driven Replenishment Planning - Qualified Demand 2 Demand Driven Replenishment Planning - Prioritization by Buffer Status 3 Visible and Collaborative Execution DEMAND DRIVEN REPLENISHMENT PLANNING - QUALIFIED DEMAND wichtig In Demand Driven MRP the replenishment decision is only based on actual consumption and qualified sales orders in order to avoid issues associated with forecast based planning Plant Logistics ? Forecast Plant Planning Logistics Suppliers } Planned orders create supply order in anticipation of need } Forecast error associated with planned orders results in inventory misalignments and expedite expenses Sales Order Planning Suppliers } Only qualified sales orders within a short range horizon qualify as demand allocations } Sales orders give a near perfect demand signal in terms of what will be sold and when it will be sold © copyright 2018 Demand Driven Institute, all rights reserved. Demand-Driven Supply Chain Planning Lecture 6.2: Demand Driven MRP – Part III (Steps 4 – 5) Slide 6 wichtig DEMAND DRIVEN REPLENISHMENT PLANNING - QUALIFIED DEMAND The Net Flow Equation: Stocked items are resupplied as actual demand forces the net flow equation of parts into their respective rebuild zones Sales orders On-Order On Hand Qualified order spike Today Net Flow Equation = Open Supply ON-ORDER STOCK } The total of all outstanding replenishment orders } Increases when a new order is released } Decreases when material is received against an order or when an order is canceled ON-HAND STOCK + } The quantity shown in the inventory records as being physically in stock © copyright 2018 Demand Driven Institute, all rights reserved. Demand-Driven Supply Chain Planning Lecture 6.2: Demand Driven MRP – Part III (Steps 4 – 5) QUALIFIED SALES ORDER DEMAND } Today’s customer orders - } Any backlog } Significant order spikes within the decoupled lead-time forward horizon wo ist Bedarf der höher als erwartet ist (könnte unseren buffer gefährden) Slide 7 DEMAND DRIVEN REPLENISHMENT PLANNING - QUALIFIED DEMAND wichtig When & how much to order – The DDMRP net flow position } The result of the net flow equation is called “net flow position” } When the net flow position is <= Top of Yellow, a new replenishment order is generated ◄ 1658 351 378 qualified demand 50 geht wieder auf Top of Green hoch in dem Moment in dem man etwas bestellt Example: ◄1280 Open Supply } The quantity of the replenishment order is calculated as: Top of Green - Net flow position 780 } On Hand = 550 } On-Order = 780 heute, zukunkt und spikes } Order Recommendation = 378 On Hand } Qualified Demand = 50 } Net Flow = 1280 527 net flow position = wesentlicher Punkt © copyright 2018 Demand Driven Institute, all rights reserved. Demand-Driven Supply Chain Planning Lecture 6.2: Demand Driven MRP – Part III (Steps 4 – 5) Slide 11 DEMAND DRIVEN REPLENISHMENT PLANNING - QUALIFIED DEMAND wichtig Calculating Average On Hand Position and Range } Average On Hand position will be the total red zone plus one half of the green zone (example: 100 + 30 = 130) 60 } Average On Hand range is from the top of red to the top of red + green zone } Let’s understand why… 180 100 © copyright 2018 Demand Driven Institute, all rights reserved. Demand-Driven Supply Chain Planning Lecture 6.2: Demand Driven MRP – Part III (Steps 4 – 5) Slide 13 wichtig DEMAND DRIVEN REPLENISHMENT PLANNING - QUALIFIED DEMAND Planning and Prioritization – DDMRP Stock Buffer Status Buffer liefert Information Priorisierung zwischen Buffern rot/ grün/ gelb? } In a DDMRP process, the status of a stock buffer is a key input for planning decisions } The Stock Buffer Status is described by ê ê ê Regel: color first percentage second (erst rot dann gelb dann Rest, innerhalb buffer geht es nach Prozent) Net flow position Color status es kann sein dass manchmal gelb aber weniger Prozent: erst Farbe innerhalb Farbe geht es nach Prozent Planning priority (relative buffer status) } Planning priority = Net flow position as a percentage of top of green 2290 2658 1000 1120 590 538 Buffer Status Yellow (22.2%) 1055 300 426 1084 Red (58.3%) © CAMELOT 2021 Demand-Driven Supply Chain Planning Lecture 6.2: Demand Driven MRP – Part III (Steps 4 – 5) 1810 2187 750 712 725 OTOG (104.7%) Slide 17 VISIBLE AND COLLABORATIVE EXECUTION The purpose of the DDMRP analytics view is to identify any out-of-range inventory development Planning view Execution view Analytics view } Each zone is sized to fulfill a specific purpose } Zones are directly derived from planning zones } Used for monitoring the planning status } On-hand zones are directly derived from planning zones } Available stock + expected demand & supply quantities within lead time horizon } Focus only on available stock on hand OTOG Top of Green (ToG) (Over top of green) Green Zone Top of Yellow (ToY) } Used for monitoring the execution status Red Zone } Actual development of available stock on hand vs. defined buffer zones Upper Dark Red Zone OTOG Upper Red Zone Green OnHand Zone Upper Yellow Zone Average On-hand target level (ToR + Green Zone) Yellow Zone Top of Red (ToR) } Used for ex-post analysis of the stock buffer integrity Average On-hand position Green OnHand Zone Green Zone Overstock alert level (Red Zone + Green Zone + % of Yellow Zone) (ToR + ½ * Green Zone) Yellow OnHand Zone Red OnHand Zone Stock-out Zone Lower Yellow Zone On-hand stock alert level © copyright 2018 Demand Driven Institute, all rights reserved. Demand-Driven Supply Chain Planning Lecture 6.2: Demand Driven MRP – Part III (Steps 4 – 5) (% of ToR) Lower Red Zone Lower Dark Red Zone Slide 38 1 Introduction to production planning in a VUCA world 2 Demand driven cyclic production planning 3 Typical Benefits of Demand Driven Rhythm Wheel Planning wichtig INTRODUCTION TO PRODUCTION PLANNING IN A VUCA WORLD Rhythm Wheel Planning addresses the pain points in today‘s supply chains efficiently Rhythm Wheel Forecast Production Pull signal Customer Production Customer Pull consumption with decoupling of demand and production Bullwhip effect causes instability and increases inventory buffers Order signal Demand Order signal Capacity usage Demand Capacity usage Leveled capacity utilization through active usage of inventories Instable capacity utilization Inventory Inventory Cycle Time Cycle Time = Lead time Long and volatile Cycle Times A C B C B A © CAMELOT 2021 Demand-Driven Supply Chain Planning Lecture 6.3: Demand Driven Rhythm Wheel Planning A B C A B C Tactical parameter driven planning with end-to-end synchronization Slide 9 wichtig DEMAND DRIVEN CYCLIC PRODUCTION PLANNING The main pillars of the demand driven SCM philosophy are the DDMRP* and the DDRWP* concepts leveling variability through a constant alignment of capacity, lead time and buffer stocks Two-sided management of customer demand Demand Driven Rhythm Wheel Planning volatility Manufacturing assets Rhythm Wheel-managed Demand Driven Material Requirements Planning Buffering in planning through dynamic buffer stock adjustments 36h CT (+) E D CT C 12h B CT (-) Customer demand volatility Inventory stock keeping units (SKU) *DDMRP: Demand driven material requirements planning | DDRWP: Demand driven cyclical rhythm wheel planning © CAMELOT 2021 Demand-Driven Supply Chain Planning Lecture 6.3: Demand Driven Rhythm Wheel Planning Slide 11 wichtig DEMAND DRIVEN CYCLIC PRODUCTION PLANNING Complexity is reduced by separating tactical configuration with the RW Designer from operational planning and execution with the RW Planning Forecasted demand Minimum order quantity Tactical planning parameterization in DDRWP Campaign building Configuration run Pre-configuration of Rhythm Wheel Design da nutzt man den forecast, man betrachtet einen Horizont mit Vorlauf man hat noch keine konkreten Kundenaufträge Sequence calculation Was ist die optimale Reihenfolge auf wheel? Pre-configuration Customer demand Pull Element, veranlasst Produktion Operational planning execution in DDRWP Generating supply orders based on pre-configuration and consumption demand © CAMELOT 2021 Demand-Driven Supply Chain Planning Lecture 6.3: Demand Driven Rhythm Wheel Planning Planning run on Rhythm Wheels Inventory Supply orders Ausfürhrung hier werden tatsächliche Kundenaufträge genutzt Slide 13 wichtig DEMAND DRIVEN CYCLIC PRODUCTION PLANNING The five components of the Demand Driven Rhythm Wheel concept achieve a stabilized and leveled production plan Capacity Position 1 Protect 2 Product to Line Allocation Leveled Flow with Rhythm (Leveled Mix) Wheel Design Pull 3 4 5 Dynamic Adjustments of Config & Parameters Demand Driven Rhythm Wheel Planning Takted Execution and Range Monitoring © CAMELOT 2021 Demand-Driven Supply Chain Planning Lecture 6.3: Demand Driven Rhythm Wheel Planning Slide 16 wichtig DEMAND DRIVEN CYCLIC PRODUCTION PLANNING A Rhythm Wheel is scheduling all products on a production resource in a predefined sequence Position Wechselwirkungen zwischen Produkten betrachten Was ordne ich zu mit welcher Präferenz? 1 Text PRODUCT-TO-LINE ALLOCATION SEQUENCING The product portfolio is assigned to a primary production The designated product portfolio is optimized in a fixed cycle resource based on runtime and setup dependencies defining the repetitive order of production campaigns This results in a reduction of the overall load from production The optimized sequence leverages OEE and improves customer and changeover times over all production resources service level as it controls variability in the supply chain © CAMELOT 2021 Demand-Driven Supply Chain Planning Lecture 6.3: Demand Driven Rhythm Wheel Planning Slide 17 DEMAND DRIVEN CYCLIC PRODUCTION PLANNING Rhythm Wheel planning is characterized by a repetitive and changeover optimized planning approach with pre-defined Rhythm Wheel cycle times 1st cycle Repetitive planning 2nd cycle Cycle time 3rd cycle Cycle time Product A Setup optimized production sequence Cycle time Product B Product C Was ist die Rüstoptimale Reihenfolge? Setup matrix Cycle time boundaries © CAMELOT 2021 Demand-Driven Supply Chain Planning Lecture 6.3: Demand Driven Rhythm Wheel Planning Slide 19 wichtig DEMAND DRIVEN CYCLIC PRODUCTION PLANNING The Rhythm Wheel Designer addresses the parameterization for Rhythm Wheel Planning Objective Supports the production planner in creating Rhythm Wheels for relevant production assets Output of the process is an optimized production Wheel Design with ideal product sequence and make-quantities for a leveled production Supports existing product portfolios by different Wheel Designs How it works Based on setup matrices the designer creates for all relevant products an optimum production Cycle with minimized changeover times By analyzing all relevant demand and master data (e.g. demand volumes, production rates, resource capacities) the optimum Cycle Time is defined In the medium and long-term horizon a renewal of parameter settings and configuration is necessary to incorporate changes of demand patterns (volatility, trends, etc.) © CAMELOT 2021 Demand-Driven Supply Chain Planning Lecture 6.3: Demand Driven Rhythm Wheel Planning Slide 21 wichtig DEMAND DRIVEN CYCLIC PRODUCTION PLANNING Rhythm Wheel types can be chosen based on the selected strategy with regard to demand pattern, product sequences and production assets where Rhythm Wheel Planning cannot be applied Rhythm Wheel Design strategy A Classic Rhythm Wheel Variability B Breathing Rhythm Wheel Variability C Non Rhythm Wheel High-Mix Rhythm Wheel S Variability SOFOS Heuristic Variability Z Z Z Z Y Y Y Y X X C B A Volume keine boundaries Cycle time X C B A Volume X C B A Volume C B A Volume CT (+) Cycle time Cycle time Cycle time Cycle time CT (+) 1st Cycle For a homogeneous product mix with rather constant demand every product is scheduled every Cycle The Classic Rhythm Wheel produces fixed quantities according to a fixed schedule jedes Produkt in jedem Zyklus mit fester Losgröße The Breathing Rhythm Wheel produces consumption-based quantities and is more flexible 2nd Cycle 3rd Cycle For a high-mix portfolio it is favorable to define different production rhythms Low volume products are not scheduled every Cycle to avoid high setup times © CAMELOT 2021 Demand-Driven Supply Chain Planning Lecture 6.3: Demand Driven Rhythm Wheel Planning Setup-oriented forward scheduling No repetitive Cycle Order size derived by standard product heuristic Slide 22 DEMAND DRIVEN CYCLIC PRODUCTION PLANNING DDRWP prioritizes production if capacity constraints emerge and cycle times are violated to achieve automated leveling periods Rhythm wheel design Actual plan without factoring Cycle Time Cycle Time violation Cycle Time Application of factoring Leveled plan Reduction of Cycle Time Cycle Time Cycle Time max max max max min min min min Time Cycle Time violation Time Extension of Cycle Time Time Cycle Time attainment Cycle Time attainment Time The Rhythm Wheel Design defines the Cycle Time boundaries The Rhythm Wheel Heuristic determines the Cycle length using latest demand figures The Rhythm Wheel Heuristic automatically levels the Cycles through factoring Factoring methods align the current Cycles with the Rhythm Wheel Design The durations are defined based on the necessary business requirements Cycle Time violations are identified and handled individually Product or market priorities are considered for each product individually Cycle Time violations are eliminated leading to a leveled production and consistent lead times © CAMELOT 2021 Demand-Driven Supply Chain Planning Lecture 6.3: Demand Driven Rhythm Wheel Planning Slide 26 DEMAND DRIVEN CYCLIC PRODUCTION PLANNING Factoring according to buffer status ensures that in capacity overloads urgent supply orders are prioritized Buffer status according to DDMRP log are considered The higher the factoring prio the more urgent the product has to be replenished Factoring prio defines which product will be factored first (prio 1 is factored first) If the maximum cycle time is exceeded the DDRWP factors the products according to the buffer priority – products with a high buffer status (color first, percentage second) are pushed out first Example: Cut off factoring based on buffer status Product A Cut off to next cycle Source Loc. Source Product Buffer Status Factoring Prio Plant 1 Product B 70% 1 Plant 1 Product A 20% 2 Plant 1 Product C 10% 3 Product B Product C Time © CAMELOT 2021 Demand-Driven Supply Chain Planning Lecture 6.3: Demand Driven Rhythm Wheel Planning Higher Prio CTmax Slide 1 1 Introduction of DDS&OP 2 DDS&OP and the link to the DDOM 3 DDS&OP and the link to the AS&OP 4 Summary and Q&A Demand-Driven S&OP As part of the overarching Demand Driven Adaptive Enterprise Model, Demand Driven Sales & Operations Planning connects the operationally focused DDOM with the strategic planning range Model configuration DEMAND DRIVEN OPERATING MODEL Actual Demand Demand Driven Operating Model TM Variance analysis All contents © copyright 2018 Demand Driven Institute, all rights reserved. Slide 50 | © CAMELOT 2020 | Demand-Driven Supply Chain Planning Lecture 8: Summary & Discussion Business plan parameters DEMAND DRIVEN S&OP ADAPTIVE S&OP Demand Driven Adaptive Adaptive S&OP S&OP TM Model projections, innovation & strategic recommendations Market Driven Innovation TM Demand-Driven S&OP The three model components of the Demand Driven Adaptive Enterprise Model Demand Driven Operating Model Demand Driven S&OP TM The DDOM is a predictable and agile system that promotes and protects the flow of relevant information and materials within the operational relevant range (hourly, daily and weekly) Supply order generation based on actual demand Operational scheduling and execution model based on DDMRP buffer status DDMRPs key parameters are set through DDS&OP to meet business and market objectives while minimizing working capital and expediterelated expenses. TM The DDS&OP is a tactical bi-directional integration point between the strategic and operational relevant ranges of decision making. DDS&OP maintains and updates the parameters of the DDOM based on current and emerging business strategy supplied by Adaptive S&OP and the systematic review of past and projected DDOM performance. DDS&OP evaluates scenarios proposed in the Adaptive S&OP process in order to provide relevant DDOM projections. DDS&OP recommends strategic alterations and/or internal innovations to leadership involving DDOM future capability and performance. Operational horizon Slide 51 Adaptive Adaptive | © CAMELOT 2020 | Demand-Driven Supply Chain Planning Lecture 8: Summary & Discussion Tactical horizon S&OP TM The Adaptive S&OP is the integrated business process that provides management the ability to strategically define, direct and manage relevant information in the strategic relevant range and across the enterprise. Market Driven Innovation is combined with Operations Strategy, Go-to-Market Strategy and Financial Strategy to create strategic information and requirements for tactical reconciliation and strategic projection to effectively create and drive adaptation Decision making process based on provided scenarios from DDS&OP that leads to an aggregated plan Strategic horizon Demand-Driven S&OP DDS&OP sets key parameters of a Demand Driven Operating Model (DDOM) based on the output of the Adaptive S&OP process and projects the DDOM performance as basis for strategic decisions DDS&OP is a bi-directional tactical reconciliation hub in a Demand Driven Adaptive Enterprise (DDAE) Model between the strategic and operational relevant ranges of decision making. DDS&OP sets key parameters of a Demand Driven Operating Model (DDOM) based on the output of the Adaptive S&OP process. DEMAND DRIVEN S&OP Demand Driven S&OP TM DDS&OP also projects the DDOM performance based on the strategic information and requirements and various DDOM parameter settings. Additionally, DDS&OP uses variance analysis based on past DDOM performance against critical metrics (reliability, stability and velocity) to adapt the key parameters of the DDOM and/or recommend strategic changes to the business. Tactical Exploitation Opportunities BUSINESS PLAN PROMOS & LINE EXTENSIONS Master Settings DEMAND PLAN DEMAND DRIVEN OPERATING MODEL DEMAND MODEL CONFIGURATION Demand Driven ADAPTIVE S&OP Adaptive Adaptive CAPABILITIES Operating Model S&OP TM PERFORMANCE TARGETS Variance Analysis © 2017 DDI & Richard C. Ling Inc – all rights reserved Slide 52 | © CAMELOT 2020 | Demand-Driven Supply Chain Planning Lecture 8: Summary & Discussion Model Projections & Strategic Recommendations TM Demand-Driven S&OP Five elements of Demand Driven Sales & Operations Planning within tactical and strategic horizons DEMAND DRIVEN OPERATING MODEL Demand Driven Operating Model TM DEMAND DRIVEN S&OP ADAPTIVE S&OP Demand Driven Adaptive Adaptive S&OP S&OP TM TM Tactical 1 Review Variance Analysis: How did the DDOM perform in the past? Slide 53 2 Tactical Projection Performance projection: How will the DDOM perform? Strategic Configuration / Reconciliation 3 Shaping the DDOM to improve performance | © CAMELOT 2020 | Demand-Driven Supply Chain Planning Lecture 8: Summary & Discussion 4 Exploitation Exploitation of opportunities 5 Recommendation & Strategic Projection Derive recommendations for the Adaptive S&OP & evaluate developments of the strategic range Tactical Demand-Driven S&OP 1 Review 2 Tactical Projection 3 Strategic Configuration / Reconciliation 4 Exploitation 5 Recommendation & Strategic Projection The Variance analysis provides insights about the past performance of the Demand Driven Operating model and is used for parameter related decisions during DDS&OP Did we execute according to the defined process? Did we meet the defined targets? Do the model assumptions match reality? Signal integrity status Service level (OTIF) ADU bias Replenishment quantity adherence On-hand stock buffer adherence (Buffer integrity status) DLT bias … Are defined parameters appropriate? Homogeneity of SKUs performance and variance per segment -> Is segmentation appropriate? … Variability Segment -> variability factors appropriate? Lead Time Segment -> lead time factors appropriate? On-hand stock bias Excess inventory … Flow index (order frequency) … Process adherence Slide 54 Target achievement | © CAMELOT 2020 | Demand-Driven Supply Chain Planning Lecture 8: Summary & Discussion Assumption validity Parameter suitability Tactical Demand-Driven S&OP 1 Review 2 Tactical Projection 3 Strategic Configuration / Reconciliation 4 Exploitation 5 Recommendation & Strategic Projection Tactical Projection is the step to project DDOM performance under different scenarios to identify risks (like shortages) and opportunities (like shorter lead times) Prepare for known or planned events affecting supply, capacity and demand Supply disruptions, e.g. due to suppliers plant shut down or weather conditions Seasonality Promotions Demand evolution Product portfolio changes (phase-in, change over, phase-out) Change of transportation modes Other exceptions Demand Supply New manufacturing processes Planned capacity changes, e.g. shift reduction or opening of a new distribution facility Temporary capacity changes: plant shut-down and maintenance Capacity Tactical projection Evaluate demand scenarios DDMRP Decide on preproduction Capacity extension Buffer sizing/adjustments Derive and adjust operational DDMRP parameters Shift models Exception handling Inventory projection Feedback on target buffers to align capacities Maintenance Slide 55 | © CAMELOT 2020 | Demand-Driven Supply Chain Planning Lecture 8: Summary & Discussion Replenishment decisions Tactical Demand-Driven S&OP 1 Review 2 Tactical Projection 3 Strategic Configuration / Reconciliation 4 Exploitation 5 Recommendation & Strategic Projection Basically, there are three way to improve the performance towards the primary DDMRP objective of reducing the buffers while keeping a high level of customer service Three ways to achieve the primary DDMRP improvement objective Where the improvement came from 1. Lead Time reduction 2. Variability reduction Max Max Avg Min Min Improvement Objective: Reduce the buffers without service erosion 3. MOQ Reduction MOQ All contents © copyright 2018 Demand Driven Institute, all rights reserved. Slide 56 | © CAMELOT 2020 | Demand-Driven Supply Chain Planning Lecture 8: Summary & Discussion MOQ Tactical Demand-Driven S&OP 1 Review Tactical Exploitation – Identify opportunities for short range supplements to flow Increase the contribution in the tactical horizon Two basic approaches: 1. Increase volume: produce and sell more units of product 2. Increase rate: increase contribution margin per capacity unit of key resource Both approaches do NOT change the fixed cost base, therefore high impact on ROI What is possible within the tactical horizon? If it goes outside the tactical horizon, treat it as strategic recommendation Slide 57 | © CAMELOT 2020 | Demand-Driven Supply Chain Planning Lecture 8: Summary & Discussion 2 Tactical Projection 3 Strategic Configuration / Reconciliation 4 Exploitation 5 Recommendation & Strategic Projection Lecture overview 1. Approach to demand-driven transformation 2. Selected key aspects of demand-driven transformation Organization Adjust roles to reflect activity changes due to shift to demand-driven People & Culture Build the required capabilities Align people by using appropriate incentives 3. Company example: How DDMRP affects supply chain roles Demand-Driven Supply Chain Planning Module 7.2 – Organization & Transformation © CAMELOT 2021 Slide 2 ADJUST ROLES TO REFLECT ACTIVITY CHANGES DUE TO SHIFT TO DEMAND-DRIVEN Practical aspect within companies is how operating models and underlying software are supporting the end-to-end management of the supply chain – a break out of the local functional silos is required Operating models established in the past Customer Orders Forecast Demand-Driven operating models for the new normal Customer Orders Forecast MPS MPS MPS simultane Durchführung MRP Disponent Sequencing Sequencing Rhythm Wheel Configuration MRP Fertigungssteuerer CRP Sequencing CRP Leveled FLOW Sync. MRP Stock Buffer Parametrization Konfiguration & Parametrisierung zentrale Durchführung Linienplaner ERP / MRP based Production Planning Customer Orders Forecast CRP DDRWP APS based Production Planning zentrale Durchführung möglich, aber nicht sinnvoll da Lokalität von Vorteil dezentrale Durchführung weniger Kompetenzen notwendig High-level overview (lecture 2.1) DD-Sync DDMRP Planungsausführer Demand-Driven based Production Planning and Supply Planning Focus of the course (lectures 4.1 ff.) *DDMRP: Demand driven material requirements planning | DDRWP: Demand driven cyclical rhythm wheel planning | CRP: Capacity requirements planning | APS: Advanced planning system | MPS: Master production schedule Demand-Driven Supply Chain Planning Module 7.2 – Organization & Transformation © CAMELOT 2021 Slide 7 ALIGN PEOPLE BY USING APPROPRIATE INCENTIVES Intended behavior needs to be managed to realize the potential of a demand-driven transformation work which is often a huge challenge TYPICALLY, A TRANSFORMATION LEADS TO RESISTANCE THAT NEEDS TO BE ADDRESSED A COMBINATION OF SOFT METHODS AND METRICS IS KEY TO ACHIEVE THE INTENDED BEHAVIOR Shift of values, aspirations or behaviors Use soft methods Shift in strategies, processes, practices and systems Identify and leverage change agents Perceived loss of control caused by people’s feelings Limited capacity to change Drive behavior change and support by building understanding, skills and using role models Set up communication program Lack of competencies Explained on next slide Lack of confidence Lose of comfort zone Align intended behavior with metrics Build a consistent metrics hierarchy for aggregation and drill-downs Ensure that metrics drive behavior into the right direction Resistance to transformation Demand-Driven Supply Chain Planning Module 7.2 – Organization & Transformation Select a few top-level metrics based on strategic requirements © CAMELOT 2021 Slide 17 ALIGN PEOPLE BY USING APPROPRIATE INCENTIVES Company performance is driven by delivering value to the customer – thus, an end-to-end optimization of the processes is relevant, not a silo optimization based on functional metrics SC Performance Management based on conventional metrics E2E SC Performance Management based on Flow Metrics Company performance Purchasing Unit price Production OEE SCM Inventories Inventories Company performance Sales Service Level Purchasing Typical functional metrics / targets Exemplary conflict Production SCM Sales Integrated E2E process view Flow Common target E2E performance management based on Flow Metrics In most cases, company performance is measured and steered by measuring and steering the performance of functional departments To ensure an overall company optimum, integrated E2E processes have to be measured and steered – avoiding contradicting targets Typically, cost based functionally focused metrics are used to evaluate the performance of functional departments Flow Metrics must be designed to support FLOW in the organization Flow Metrics have to be part of a holistic metric system that considers potential conflicts and drives the organization’s behavior towards common targets As targets with regard to those functional metrics are conflicting in many cases, this leads to silo optimization and not to an overall company optimum Demand-Driven Supply Chain Planning Module 7.2 – Organization & Transformation © CAMELOT 2021 Slide 20 APPROACH TO DEMAND-DRIVEN TRANSFORMATION The approach to drive the transformation journey needs to involve changing the “thoughtware“ to win support in the organization Realization Evaluation „Im Kopf“ Thoughtware Pilot Implementation Feasibility Show that it works in live system Understanding Curiosity Awareness Learn that DemandDriven SCM exists 1 Generate buy-in to explore further steps 2 Create operational understanding Prove concept and benefits 5 Realize benefits 6 4 3 Demand-Driven Supply Chain Planning Module 7.2 – Organization & Transformation © CAMELOT 2021 Slide 29 Dr. Josef Packowski CEO Camelot MC AG Theodor-Heuss-Anlage 12 68165 Mannheim, Germany Tel: +49 621 86298-800 office@camelot-mc.com www.camelot-mc.com