Table of contents. Introduction. this report written by ferda will include my advice on ways that you could improve your business and make it more successful. 1. Executive summary. For the Hut Jun and Jisoo you have always relied on personal relationships with your suppliers, such as the supplier in India that provides tea leaves to the business. In the past this has caused problems for you due to its informality and because prices are subject to change, these problems can be avoided by creating a formal written contract with your suppliers which can make sure that both of you will get a fair trade. Unfortunately, due to the injury of a dog because of the front door you have had to pay compensation and will need to attend court causing a lot of stress for you, to avoid this situation from happening again it could be a good idea to adopt more health and safety measures for the store, this could be the addition of a new automatic front door that’s malfunctions will be covered by insurance. All three staff working at the hut are paid minimum wage without any formal arrangements. Your business should manage employee relationships by making there employment formal and to give them sufficient payment, this will improve there overall efficiency at the job and minimise problems. When your business needs to source finance I recommend you to apply for a business bank loan, this is because there is a possibility to get incredible amounts of finance with small amounts of interest which makes it ideal for your use. These loans could be secured and unsecured mostly depending on the amount of money that will be loaned. The macroeconomic pricing strategy known as price discrimination could be a good measure to implement in your business . This can be done by adding occupational discounts for NHS employees and also an age discount for anyone over 60, this will help your business increase its profits due to the appeal to more customers. A business having competitive pricing is a vital part for its long term success specifically reducing the prices to increase the demand for your products. To have competitive pricing you must communicate with your suppliers so they can lower there prices therefore allowing you to make more profit even while dropping the price because of the increase in demand for your products. 2. Business contracts: Formation of contracts with suppliers. Jun’s personal relationship with the suppliers could be a disadvantage when negotiating prices with suppliers, therefore I would like to recommend the use of a formal contract with your suppliers. Currently you have an informal contract with your suppliers, this can cause them to not prioritise you as a customer because they will not receive sanctions if they don’t meet your proposed terms leaving you financially vulnerable. Therefore, It is important for a business to form a formal written supplier contract; this is because both party’s with have to uphold their part of the contract or face consequences such as fines and there will be no dispute about the terms and conditions of their contracts because it will be written down and both sides have agreed to them. This is evident because they will have no legal requirement to withhold their part of the contract. The corporate social responsibility of your business will also be in a better position because this is more in line with how you market the company. 3. Health and Safety.