Glossary 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 the difference between the price of the finished product/service and the cost of the inputs involved in making it Adding Value An annual general meeting is a madator yearly gathering of a company's interested shareholders AGM provides medium medium or long term finance Bank Loan a payment that is added to what is usual Bonus the name of a product that is made by a particular company Brand it is the point at which cost or expenses and revenue are equal Break Even it is a formal written document containing business goals,that need to be achieved Business Plan it is the money spent by a business on acquiring or maintaining fixed assests Capital Expenditure it is a cost that will be an expense in the accounting period when the expenditure takes place Revenue Expenditure something that is made in a factory or that is formed naturally Product it is anything that draws good attention towards these things Advertisement goods bought and used by consumers rather than by manufactures for producing other goods Consumer Goods corporate social responsibility is a type of international private business self-regulation CSR it is the assignment of any authority to person to carry out specific activities Delegation the monetary value of an asset decreases over time due to use,wear and tear or obsolescence Depriciation to divide something between two or more people Shares it is a type of debt instuments unsecured by collateral Debenture income remaining after deduction of taxes and social security charges, available to be spent or saved as one wishes Disposable Income official permission to sell a company's goods or services in a particular area Franchise the skills and methods used in selling or promoting commercial products Salesmanship An agreement that allows you to borrow money from a bank or similar organization, especially in order to buy a house Mortgage A deficit in bank account caused by drawing more money than the account holds. Overdraft An item of value owned by an individual or an organisation. Assets Sacrifices that an entity is obliged to make, as a result of past transactions Liabilities Strategy where prices of a product initally set low in order to attract more customers Penetration Pricing Condition in which shareholders are legally responsible for the debts of company, only to the extent of their investment. Limited Liability A entity which sells goods in a large quantity Wholesaler An entity which sells goods in small quantity for consumption, rather than resale. Retailer An entity with an interest in something, especially business. Stakeholders A compulsory financial charge levid upon taxpayer by the government in order to fund public expenditures. Tax Activity of gathering information about consumers needs and preferences. Market Research The state of having paid work. Employment Long term rent Leasing A person’s contentedness with their job Job Satisfaction Reason for acting or behaving in a certain manner. Motivation A system by which a buyer pays for a thing in regular installments while enjoying the use of it. Hire Purchase The action of finding new people to join an organisation Recruitment The act of carefully choosing someone as being the most suitable for a particular job Selection The act of teaching a person a particular skill Training Commercial transactions conducted electronically on the internet E Commerce collateral is a property or other asset that a borrower offers as a way for a lender to secure the loan Colleteral Chain of command refers to a comapny's heirarchy of reporting relationships from the bottom of the to the top of an organization Chain of Command a purchaser of a good or service in retail Consumer process of quantifying costs and benefits of a decision, program, project in order to have a single scale of comparison for fair evaluation Cost Benefit Analysis delegation is the assignment of any authority to another person to carry out specific activities Delegation they are a portion of a company's earnings which it returns to investors, usually as a cash payment Dividend Termination of employment by an employer against the will of the employee Dismissal a periodic cost that remains more or less the same irrespective of the output level or sales revenue Fixed Cost it is a corporate expense that changes in proportion to a production output Variable Cost a mixture of fixed and variable components Semi Variable Cost company's cash and other assets that are expected to be converted to cash within one year of the date appearing in the heading of company's balance sheet Current Assets training that an employee recieves when he/she first joins a business or organization Induction Training action taken by employees of a company as a protest, especially striking or working to rule Industrial Action A benefit, profit, or value of something that must be given up to acquire or achieve something else Opportunity Cost A market strategy where a firm decides to ignore market segment differences and appeal the whole market with an offer or strategy Mass Marketing the activity of providing financial services to poor people or new businesses that cannot use traditional banking services Micro Finance a person that makes someone entusiastic about doing something Motivators the business of promoting and selling a product or service to a specialized segment of a market Niche Marketing the proportion of a firm's workforce that leaves during the course of a year Labour Turnover the state of being a partner in business Partnership it is a formal document that is required by and filed with the securities and exchange commission that provides details about an investment offering for sale to the public Prospectus the sector of the economy concerned with or relating to primary industry Primary Sector the sector of the economy concerned with or relating to secondary industry Secondary Sector the sector of an economy concerned with or realting to tertiary industry Tertiary Sector advancement of an employee's rank or position in a hierarchical structure Promotion it is considered to be the private cost plus externalities Social Cost it is a legal document relating to the formation of a company or corporation Certificate of Incorporation the act of sharing or exchanging information ,ideas, or feelings Communication it is the act of suppoting an event, activity, person, or organization financially or through the provision of products or services Sponsorship is an association of workers forming a legal unit usually called bargaining unit Trade union co-operation between those who are working on a task Team Working economic development that is conducted without depletion of natural resources Sustainable Development a situation in which someone loses their job because their employer does not need them Redundancy it is the free movement of goods, services and people across the world in a seamless and integrated manner Globalisation The transfer of a business, industry or service from public to private ownership and control Privatisation The removal or loosening of restrictions on something, typically an economic or political system Liberlisation Process of marketing a good or service using the internet E marketing Sending goods or services to another country for sale Export Bringing goods and services into a country from abroad for sale Import A centre to which goods are brought for import and export. Entrepot A formal account of an employee’s responsibilities Job Description 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 Job Analysis Takeover Merger Conglomerate Integration Horizontal Integration Vertical Integration Packing Market Share Market Segment Debts Exchange Rate Centralised Delayering Span of Control Paralanguage Proxemics Controlling Capital Goods Allocative efficiency Aggregate Demand The process of determing the duties, task or activities of a job Buying out of one comany by another Agreement that unites two existing companies into one new compay Merger between firms that are involved in totally unrelated business activities Process of a company increasing production of goods or services at the same part of the supply chain. When a company controls more than one stage of the supply chain. Material used to protect goods in transit The portion of a market controlled by a particular company Process of dividing a market into groups based on different chararacteristics amount owed for funds borrowed price of one currency in terms of another currency process in which activities involving planning and decision-making within an organization process of removing layers of heirarchy between highest and lowest levels to boost efficiency and decrease wage bill number of subordinates under the manger's direct control A component of speech, other than words, for example, intonations, pitch and speed of speaking. Study of how human use space, and effects that population density has on behaviour, communication and social interaction Controlling means setting standards, measuring actual performance and taking corrective action goods that are used in producing other goods, rather than being bought by consumers it is a state of the economy in which production represents consumer preferences the total demand for final goods and services in an economy at a given time