Uploaded by Shivendra singh Raghuwanshi

Extramarks Academic Counseling Call Script

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Hello
Am I speaking with Nikita’s Father ?
This side Lokesh, senior academic counselor calling you from Extramarks Education
An application of Extramarks has been downloaded in your phone. Are you aware
about the same ?
If Yes,
From where did you get to know about Extramarks?
Have you gone through any of the videos from the application so far?
How did you like the videos?
Extramarks is an online education platform, where Nikita can come back from
school and learn the same concepts in a visualized and effective way through
audios and videos.
If No,
Extramarks is an online education platform, where Nikita can come back from
school and learn the same concepts in a visualized and effective way through
audios and videos.
You must have observed her taking your phone and watching certain videos
over the same.
In Delhi NCR, Extramarks has taken an initiative wherein they are running a
campaign particularly for class 6-10 students and providing them with an
academic counseling session. What this campaign is? How it is going to be? What
is going to happen in the counselling session? I’ll brief you about it later but prior to
that I would like to know, How Nikita is performing academically?
What was her percentage in the last year? Is she a person of 60s, 70s, 80, 90s or
above?
Who looks after Nikita’s studies primarily?
(fetch the father's profession here)
How does Nikita study in your view?
Does she enjoy her studies?
Which subject does she like the most?
Which subject she finds challenging
Does she ask doubts often?
To you or teachers in school?
(Which school does she go to?)
Basically, This session is going to be of 1- 1.5 hours where in a counsellor/teacher
will be visiting you at your residence. He/she will be having one on one interaction
with you and nikita as well in order to analyse,
 What is her approach towards learning?
 How much conceptually sound she is?
 Where is she facing the problems? where are the loopholes?
 And How Extramarks can help her out.
Students have a vast syllabus which they end up partially memorising which makes
them dislike studies. (Why they end up memorizing as they can relate with real-life
examples and Visualization importance to be conveyed through examples of a
movie.)
You must have observed there are certain students in her class who are performing
better than her and there might be certain students who are scoring lesser than her.
Sir, when everyone is going to the same school, being taught by the same teacher,
sitting in the same class. The difference range in the scoring patterns is thus, a direct
measure of their understanding.
In order to see, what her understanding pattern is and how her concepts have been
up till now. Teacher/counsellor will be conducting of test of hers based on her
current/ last year curriculum. We do not judge a student on the basis of marks and
grades but on curiosity and interest to learn.
If the teacher/counselor finds potential into her, he/she might offer her a scholarship.
This scholarship is going to be over Extramarks learning modules which will be
discussed in detail after the analysis.
In this initiative, we are providing our Achieve Program to certain students which is
all about dedicated mentorship. Achieve just not only solve doubts and queries which
Nikita is facing or she might not be able to ask her teachers but also provides
personalized guidance and motivation to study.
In case nikita gets the scholarship and you feel like learning programme is beneficial
for
her,
you
can
go
ahead
with
the
enrolment
procedure.
Only compulsion in order to avail the opportunity is presence of both the parents is
mandatory. Since, it’s you who are aware of her study pattern up till now. Thus, it
becomes a little easier for the assigned counsellor/ teacher to analyse and guide you
people accordingly.
Appointment Date and Time discussion.
Fetch the address with landmark, alternate phone no., School, board, siblings and
occupation.
One thing which needs to be done prior to the session is you also go through the
content and watch certain videos over the learning application. since it’s nikita only
who is aware of the learning methodology and have seen the content. If you ll also
go through the videos prior to the session then it will be easier for you as well to
understand and connect with the teacher.
And make sure there are no changes in the timings because had this session not
been provided to her, it could have been provided to some other kid.
All the very best for the session!
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