Presented By: Ali Izhar. 1. About the Company. 2. Privacy Policy. 3. Terms & Conditions 4. Vacancies. 5. Resignation. 6. Bonuses/Commission. 7. Products. 8. Cash Counter. 9. Company Policy Regarding Selling. 10.Customer Services. • Nishat Group is a Pakistani multinational corporation founded in 1951 by Pakistani businessman Mian Muhammad Yahya. • Mian Muhammad Mansha is the group's current chairman, and it is based in Lahore, Pakistan. • Nishat Linen is a Pakistani clothing brand that sells ready-to-wear, unstitched clothing. • Mrs. Naaz Mansha, the wife of Mian Muhammad Mansha, founded Nishat Linen in Lahore in 1992. • She deals the Nishat Linen matters working in Pakistan and also outside the country in Europe, U.A.E. & U.K. It is a private retail clothing industry that works on a worldwide platform. • This Privacy Policy governs how NL collects, uses, maintains, and discloses information collected from users of the www.nishatlinen.com website (each, a "User") ("Site"). This privacy statement is applicable to the Site as well as all of NL's products and services. • • Personal identification information Non-personal identification information • Product Availability • Payment of Duties • Return Policy • Privacy Policy • Shipping Time • Security • Typographical Error • Terms and Conditions may Change • Director. • Cashier. • Country head. • Sales sport/ Floor incharge. • General manager. • Sale executive. • Regional sales manager. • Helper. • Area sales manager. • Sweeper. • Branch manager. • Security Guard. Note: The company's uniform is required for all sales executives. Both males and females are eligible. Job Resignation: If an employee wishes to leave the company, he or she must submit a resignation letter to the branch manager within one month, after one month, he or she will be paid by attested check from the main branch. Employees Bonuses: • The bonus is given to the employee twice a year by the company. They deduct a certain sum of rupees from workers' salaries, which the company would repay them if they left after six or more months. This offer is not valid for employees who quit the company within the first three months. Commission: • If an employee sells a product, he will be paid a fee of 2% of the product's cost. Since the commission is included in the salary, it is paid in the middle of the month. Nishat Linen Products • Made-up Article (Gents & Ladies) (Summer & Winter Stuff) • Loose Fabric (Gents & Ladies) (Summer & Winter Stuff) • Accessories • Home Textile Cash Counter Is a Place where all dealing is done and only supported things are placed on counter. • General Information: o o o o o Cash PC Work Billings T.O. Posting View Product Details (Article Checking & Missing Barcode, Stuff Taking Info) o All Types of Reports regarding Sale Products o Stationary o PTCL o o o o o o o o o Printer Counter Catalogue Files (All Types) Scanner Machine Tag Remover Royal Card Form & preparations Company Policy Sheet Warning Letter Resign Letter Concerning Reports: o o o o Detail Sale Report Stock Movement Report Stock on hand Report Stock Transfer Report • Original invoice/receipt required for exchange within 7days for unused items with original packing. • Loose Fabric can only be exchanged if in standard cutting. • Imported product are not exchangeable i.e., Bags, Shoes, Jewelry, Glasses & Watches etc. • Item on sale or FPS item cannot be exchanged (Even Size) • No Cash Refund. • Royal Card must require physically for discount at the time of billing. • Royal Card is not valid during sale and on FPS products. • Please check the receipt and articles before leaving the counter. Claims cannot be accepted afterward. • Please take care of your valuables like cell phone, wallet/purse card & keys etc. The management and any employee of Nishat Linen can’t be held responsible for any loss or theft of personal property. Customer Services: • • • • • • • • • • • Greetings (Assalam-o-Alaikum Mam/Sir Welcome to Nishat with Smile). Fairness. Satisfying. Smiling & Eye Contact. Control on yourself. Customer & Product Knowledge. Be Attentive & Attractive. Use perfume to remove sweating smell. Keep an arm’s Length. Stay Focus on Customer. Keep distance More than 1.5 feet at the time of dealing. THANK YOU Ethnic Name: Muhammad Romail Ijaz Sap: 70079073 Subject: Management Information system Presented to: Sir Hammad Introduction • The brand originated in Lahore, Pakistan, where its sole focus was on trendy street-smart fashion for men and women. • Outfitters was established in 2003 by Mr. Kamran Khurshid (CEO) with a vision to revamp the fashion industry and fill the gap in urban apparel in Pakistan. • In 2008, Outfitters introduced a brand for kids as Outfitters Junior, focusing on kids’ fashion. Following that, the brand launched ‘Ethnic by Outfitters’ in 2013, an eastern wear brand offering modern fashion every day clothing for women. Aim of Ethnic Its aim is to provide the best customer: • Shopping experience. • Ambience. • Ethnic believe that success comes from ambition and the level of ambition needed for a brand to succeed can only come when operated and monitored themselves. • Ethnic by Outfitters promises you good value for money and thus it is efficient in manufacturing quality of design. Rank In Pakistan In World 11 5650 Need of Ethnic • As the modernism and trends changes with time, the outfitters think that they should introduced a separate brand for women that fulfil the needs of modern fashion and trends. • As wo know trends and fashion are different in different areas. • Then they introduced “Ethnic by Outfitters”. Privacy Policy • We collect personal information such as your contact information (name, e-mail address, etc.), and billing/shipping information (credit card number, visa card Number shipping address, etc.). • We take responsibility for all the personal data that you provide us with, when you subscribe to our newsletter or when you create a personal profile. Returns & Exchange • • • • • Your satisfaction is our priority. If you are not satisfied with your purchase then we are here to resolve your concern/issue. We will be delighted to exchange any item returned in a saleable condition, with its receipt and original packing. Please note that due to your laptop Screen settings and photographic lighting, the product color may vary. No extra amount will be charge for the exchange of the same article. MIS • Manufacture. • Barcodes. • Entry in System. • Every branch handle it according to their products. • System keeps the record of every selling and incoming product. Personal Observation • Behavior • Timing • Judge the Customer • Suggestions Name : Ammar Mushtaq Sap I’d : 70076301 Department : BS Aviation Management (4 th) Subject : Management Information System (MIS) Topic : MIS Report Related To Bank Of Punjab (BOP) Submitted To : Sir Hammad Introduction The Bank of Punjab is a Pakistani bank which is based in Lahore, Pakistan. It serves Pakistan and functions as an international bank and is one of the prominent financial institutions of the country holding. Headquarters : Lahore, Pakistan Key people : Zafar Masud (CEO) Products : Credit cards, consumer banking, finance and insurance, investment banking, mortgage loans, private banking, private equity, wealth management. Number of employees : 6,092 Website : www.bop.com.pk History About BOP The Bank of Punjab was established in 1989. BOP Act 1989 and was given the status of scheduled bank in 1994. The Bank of Punjab is working as a scheduled commercial bank with its network of 272 branches at all major business centers in Pakistan. The Bank provides all types of banking services such as Deposit in Local Currency, Client Deposit in Foreign Currency, Remittances, and Advances to Business, Trade, Industry and Agriculture. Organization Profile The bank of Punjab was contribute in pursuance of the bank of Punjab Act 1989 and it started working on 15Nov 1989. Its registered had office is situated at. The BOP was given the status of scheduled bank by the state Bank of Pakistan on September 19, 1994. The bank of Punjab is listed at Lahore and Karachi Stock exchange. Fifty on percent (51%) of the share capital is held by the government of Punjab and the rest is owned by Pakistani individuals/firms and foreigners. IMPORTANCE OF THE BOP The Bank of Punjab has played a vital role in the economy through mobilization of untapped local resources, promoting savings and providing funds for investment. The Bank of Punjab has the privilege to discharge its responsibilities towards national prosperity and progress. Branches Network : BRAGujranwalaNCHES OF THE BANK OF PUNJAB (REGION WISE) 1. Lahore Central-I Region 2. Multan Region 3. Lahore Central-II Region 4. Faisalabad Region 5. Lahore North Region 6. Gujranwala Region 7. Lahore South Region 8. Gujrat Region 9. Peshawar Region 10. Bahawalpur Region 11. Islamabad Region 12. Jhelum Region 13. Rawalpindi Region 14. Sheikhupura Region 15. Sialkot Region 16. Sahiwal Region 17. Bahawalnagar Region TYPICAL STRUCTURE OF A BOP BRANCH Operations of the branch are controlled by : • Branch Manager • Operations Manager Staff of the branch is consist on : • Branch System Administrator • Operations Staff including • Grade I officer • Grade II Officer • Grade III officer & Two cash officers DEPARTMENTS OF THE BANK : There are following departments of bank : • Cash department • Remittances department • Clearing & Collection Section • IT Department • Account Opening Section • Accounts Departments • Consumer Finance Department • Business Development Department Vacancies Branch Manager Operation Manager Area Manager Cashier Helper Sweeper Security Guard EMPLOYEE COMPENSATION : On Performance Basis : • Yearly Bonus • Increment • Change In Rank • Non Monitory Compensation • Increase In Facilities • Rewarding Employee’s Results In High Commitment Of Employee With Company CUSTOMER MAINTENANCE : A good customer is very important for company. They offer new services, products, schemes, offers to retain old customer for example 5% free petrol on credit card use. If a customer is dissatisfied then try to solve its problem as soon as possible and also offer him extra service for satisfaction. TARGET MARKET OF THE BANK OF PUNJAB : Education institutions Agriculturists Pakistan telecommunication private LTD WAPDA Pharmaceutical companies SWOT ANALYSIS OF THE BANK OF PUNJAB Strength The Punjab government supporting to “ The bank of Punjab ” its build trust of client on bank. The bank of the Punjab has a large network of branches there are 272 branches all over the Pakistan. The bank of Punjab has computerize banking system. The bank of Punjab provide the online banking facilities to its Customers. Continue To train its employees the bank of Punjab have training center there are different training session are held for new and old employees. The financially position the bank of Punjab growing every year the bank of Punjab highest earn per share. WEAKNESS The bank of Punjab has only few branches out of province Punjab. Other banks have competitive edge. As the bank of Punjab has an extensive branch within the Punjab province. It is difficult u manage the large number of branches, further increase the cost, the staff member of the bank of Punjab are not satisfied with the pay scale increments and promotion criteria as compare other banks. Turnover rate of unemployed increase as they are not satisfy within the pay structure. OPPORTUNITY & CONCLUSION As economy is growing there is more investment demand in Pakistan. Banks have opportunity to enhance their business. Imports and exports of the country are increasing. The number of salaried persons is increasing with the economy structure of the country this creates opportunity in consumer Financing. Conclusion : Concluded that currently Bank of Punjab has a high market share. So we can say that the management of Bank of Punjab is very loyal to its “Customer Service policy The Bank Of Punjab Offer 2021 Prime Minister’s Kamyab Jawan – Youth Entrepreneurship Scheme Government of Pakistan has re-opened the applications under Kamyab Jawan – Youth Entrepreneurship Scheme for provision of subsidized business loans.All eligible persons can apply for the loan by visiting Kamyab Jawan Portal at : https://www.kamyabjawan.gov.pk/BankForm/newApplicantForm. Case Study Faizan Ifzal May 2021 2 History of company • It was started in 1992. • This company started their work with service factory. They made shoes for them. • In 1994 this company made their own setup with the name of local manufacturing. • They imported manufacturing machines from Italy. 3 • Due to good quality, they also began to make shoes for other big companies e.g Bata, Borjan. • In 2005 this company was recognized nationally. • Then this company was named as Silver Star. • They showed variety of silver star shoes in market. • This company‘s founder is Ch Khawar. 4 5 Vission and mission of comapny • Shoes were began to sell in Punjab, KPK, Swat, Northern areas. 6 • In 2009 they began to export to Arab countries. • Shoes were exported to Yemen, Saudi Arabia, Dubai, Sharjah, Oman. • Company imported machinery from china and italy. 7 • Company wants to be on international level. • They put all their efforts to export their products internationally. • In next five years they will be able to supply their products all over the world. 8 9 Employee Salary • Company has 1200 employees and four managers. • Reception manager makes gate pass for products and receive 30,000 rupeesmonthly salary. • Production manager solve company’s production related problems and receive monthly salary of 50,000 rupees 10 • HR manager handles all staff related responsibilities like hiring new staff and receive monthly salary of 65,000 rupees. • Purchase manager has responsibility for purchasing all the raw material required for the company and receive monthly of 80,000 rupees. • Sale manager sells the products of the company in different cities and receive salary of 70,000 rupees monthly. 11 • Recover manager is responsible for claiming money from the products they sell and receive salary of 70,000 rupees. • Planning manager is responsible for production of products and receive 35,000 monthly. • Unskilled employ salary is 18k monthly • Designer‘s salary is 200,000 monthly 12 • Every employee has their HBL account where they receive salary. • After every month the attendance has been updated on the system. • Salary will be automatically deducted due to absentees of employee. • All the data of employee is recorded on the system and updated every month. • Company has given every employee a pin. • After entering the pin, the monthly salary will be automatically transferred to their account. Employee benefits • Managers receive salary bonus. • At the end of year, a trip is also arranged for managers. • Medical is free for all workers. 15 • Those who worked in company for 18 years also get pension. • Those who worked from far places were also given flat for living. • Designers get car and free petrol from company for their convenience. 16 • Company has also made a separate outlet. • This outlet is only for company’s workers. • This outlet is specially made for benefits for employees. • From this outlet, company‘s workers can get shoes at original price means without any taxes. Employee attendance system • For attendance there is biometric system. • Every employee has to put his thumbprint within first half an hour of their duty time. • After that employee will be considered absent. • Those who are absent their salary is deducted. 19 Product detail and production unit • 3000 shoes are made in a day. 1000 are sandals, 1000 slippers, 1000 are safety shoes. • One day sale of shoes is 20 lacs. • Out of which 11 lacs are left after deducting employees salaries and income, sale taxes. • If a sandal is made of 450 rupees including all taxes then it will be sold in market in 500 rupees. 20 Data timing • There are 2 shifts for emloyees. • One is day shift from 8:00 am to 5:00 pm, the night shift is from 9:00 pm to 6:00 am. • Half employees work in day and other in night shift. • First time shift has breaktime from 12:30 pm to 1:00 pm. Night time shift has breaktime from 1:00 pm to 1:30 pm. 16 Company background • Company started work with another organization in 1992. • In 1994 they setup their own business and named as Silver Star. • They imported machinery from china and Italy. • In 2005 they recognized nationally. 22 • They worked hard and was able to export their products nationally. • Due to their hard work, now they also export their products internationally. • In 2007 company received a best performance award. 23 THANK YOU! Faizan Ifzal Management information system of Jazz BY: ADNAN SHABBIR Contents Introduction & History Mobilink Vision Slogan Product & Services Competitors Analysis Management Information System Hardware usage & advantage Software usage & advantages Database Management Networking Security & Backups Conclusion & Recommendations ABOUT CHENONE BRAND LETTER OF INTERNSHIP HISTORY OF MOBILINK JAZZ Pakistan mobile communication limited, better known as Mobilink GSM. Head office is located in Islamabad. Mobilink starts operation in 1994. First GSM service in Pakistan. Saif group and Motorola. In 2007, Pakistan purchase 100% of Mobilink. November 26 2015 warid merge with Mobilink. MOBILINK VISION The vision statement of Mobilink is “To become the number one company in Mobile Phone Service provider in Pakistan through introducing new services, giving good service across the Pakistan, and giving the new Communications ways to their customers and meet the expectations of the customers” PRODUCTS AND SERVICES. Prepaid service. Postpaid service. Internet service. Jazz world mobile app Slogan One of the main reasons of the popularity of the JAZZ is to use slogan to attract the customers. The Slogan of MOBILINK JAZZ in Urdu is “MOBILINK JAZZ APNA HAI", COMPETITORS Zong Ufone Telenor are main competitors of Mobilink Missed Call Notification (MCN) This service will help the subscribers to know about their missed calls even when their mobile phone is turned off, while protecting their privacy as the calling party will not know that they left a missed call on the subscriber’s phone Jazz offers you SMS notifications of any missed calls with complete details of time and date as soon as the user turns his/her phone back on or is back in coverage. Mobilink packages & promotion Jazz Recharge Promo Jazz Reactivation Offer Jazz New SIM Offer Jazz Ghanta Offer Jazz and Shell Promo Jazz Sunday Offer Jazz SMS Plus Offer Jazz Chota Bundle Offer Jazz All in One Offer! Jazz 24 Ghanta Offer Mobilink CEO Current CEO of Mobilink jazz is: “ AMIR IBRAHIM” 2016: Aamir Ibrahim 2014: Jeffrey Hedberg 2008: Rashid Khan 2003: Zouhair Abdul Khaliq Mobilink introduce JAZZ CASH/ MOBICASH. Branchless banking service. 24/7 class center. Mobile top-up. Pay bills. Transfer money and many more. SIM ACTIVATION PROCEDURE. PTA , head office , Franchise and FIA are interconnected. PTA ( PAKISTAN TELECOMMUNICATION AUTHORITY) MOBILINK HEAD OFFICE NADRA PROCEDURE DIST. VISE SIMS FIA PROCEDURE PRIVACY AND SECURITY EMPLOYEES SALERY BASIC SALERY. BONUS. Duty timing ( 9am- to 5pm). 6 day in week working hours. Swot analysis STRENGHTS WEAKNESSES OPPORTUNITIES THREATS VISIT TO CHENONE BRAND ( STORE) KHARIAN CANTT FRANCHISE. Chenone database system. Main server. Reserve server/ backup server. Products & its procedure. Manufacture in Faisalabad. Designer design the product. Design approved by country manager. Production unit. Threader. Wear house. Adat team. Sub wear house. Adat team & duties. Completely detail about wear house. Stock availability. Managers transfer. Check store stock at any time. Attendance check every month at any time. Product exchange policy. Change product at any branch in Pakistan. Exchange with any product. No return product policy. Above 50% sale cannot change or exchange the product. Employee Sales man. Cashier. Assistant manager. Manager. Area manager. Provincial manager. Country manager. Chief officer. CEO (owner). Salary Basic salary. Gross salary. Net salary. Attendance Manual Biometric Employee Benefits. Free medical Bonus. Commission Incentive commission. House rent for manager. Utility bills. Presented By: Noor Saleem OVERVIEW 01 02 03 About the company. Privacy Policy. Terms & Conditions. 04 Levels of employment. 05 Pay structure. OVERVIEW 06 07 08 Job Resignation. Commission/Bonuses. Customer Services. 09 10 Products. Cash Counter. 01 About the company. Owner the company. Mr. Sohail Moten, CEO of Diners and Mr. Khizer Schon, son of Mr. Nasir Schon, co-founder of Schon group. Diners will hold ‘Multan sultans' merchandise in all of their stores throughout Pakistan. ABOUT THE COMPANY Since 1990, Diners has been a part of the fashion business. We think that providing excellent customer service and quality products will satisfy customers. The collections are built on a foundation of continuous research into high-quality raw materials. Diners is a trusted manufacturer and retailer of full men's, women's, and children's clothes and footwear that are worn all over the world. We worked hard to establish excellent standards and have a high growth rate. The introduction of new yarns and dyeing and weaving techniques, finishing, and exceptional performance. 02 Privacy Policy. • What will we do with your data? Privacy Policy. Data Consent • How are you going to gain my permission? • How do I remove my consent? • How we disclose? Disclosure • Payment Method? Payment Third party services Safety Age of consent Modificatio ns to this private policy • In general, third-party providers we use will only collect, use, and disclose your information to enable us to perform the services we offer • We take appropriate precautions and follow industry best practices to ensure that your personal information is not lost, misused, accessed, disclosed, altered, or destroyed. • You signify that you are at least the majority residing in your state or province. • We reserve the right to change this Privacy Statement at any time, so please review it frequently. 03 Terms & Conditions. Terms & Conditions By visiting our site and/or purchasing anything from us, you are joining our "Service," which includes these additional terms and conditions and policies, and the following terms and conditions ("Terms of Service", "Terms") are bound to refer to and/or agree to be available via hyperlink. Diners.com.pk manages this website. The terms "we," "us," and "ours" refer to diners.com.pk throughout the site. It's possible. The Terms of Service will apply to any new features or tools introduced to the existing store. On this page, you can examine the most recent version of the Terms of Service at any time. Shopify Inc. hosts our online store. They provide us with an online e-commerce platform via which we may sell you our items and services. 04 Levels of employment. Levels of employment. • • • • • • Director. Country head. General manager. Regional sales manager. Area sales manager. Branch manager. • • • • • • Cashier. Sales sport/ Floor incharge. Sale executive. Helper. Sweeper. Security Guard. 05 Pay structure. Pay structure. Sr # JOBS MONTHLY SALARY 1 2 3 4 5 6 7 8 9 10 Country head Rs 500000/General manager Rs 300000/JANE BLOGGS Regional sales manager Rs 110000/Mercury is the closest planet to the and Area sales manager Rs Sun 80000/the smallest one in our Solar System—it’s Branch manager RsIts 45000/only a bit larger than our Moon. name Cashier Rs 35000/has nothing to do with the liquid metal Sales sport/ Floor incharge Rs 22000/Sale executive Rs 20000/Helper Rs 17000/Sweeper Rs 16000/- 06 Job Resignation Job Resignation If an employee wishes to leave the company, he or she must submit a resignation letter to the branch manager within one month, after one month, he or she will be paid by attested check from the main branch. 07 Commission/Bonuses. Commission/Bonuses. • Employees Bonuses: The bonus is given to the employee twice a year by the company. They deduct a certain sum of rupees from workers' salaries, which the company would repay them if they left after six or more months. This offer is not valid for employees who quit the company within the first three months. • Commission: If an employee sells a product, he will be paid a fee of 7% of the product's cost. Since the commission is included in the salary, it is paid in the middle of the month. 08 Customer Services. Customer Services: • • • • • • • • • • • Greetings (Assalam-o-Alaikum Mam/Sir Welcome to Diners with Smile). Fairness. Satisfying. Smiling & Eye Contact. Control on yourself. Customer & Product Knowledge. Be Attentive & Attractive. Use perfume to remove sweating smell. Keep an arm’s Length. Stay Focus on Customer. Keep distance More than 1.5 feet at the time of dealing. 09 Products. Products Made-up Article (Gents & Ladies) (Summer & Winter Stuff) Loose Fabric (Gents & Ladies) (Summer & Winter Stuff) Men Accessories 10 Cash Counter. Cash Counter. Cash PC Work Billings T.O. Posting View Product Detail Stationary Counter Catalogue Files (All Types) Scanner Machine Tag Remover Royal Card Form & preparations Article Checking & Missing Barcode, Stuff Taking Info Company Policy Sheet Warning Letter Resign Letter PTCL Printer MIS OF B4U GLOBAL BY: FATIMA TUZ ZAHRA Table of Contents 01 INTRODUCTION 03 TERMS AND CONDITIONS 02 BUISNESS PROBJECTS 04 VISION AND MISSION INTRODUCTION • • • • HISTORY HEAD OFFICE— Malaysia, Kuala Lumpur CEO—Mr. Saif-Ur-Rehman Khan Niazi. Trading services for Pakistan’s and overseas clients. • Other professionals in various sectors. BUISNESS PROJECTS • B4u foundation • B4u soft • B4u wallet • B4u cabs • B4u trades • Rehman farms • Future property • Perfect Mudharba • Alpha TV • Alpha advertisement • Cemtechs • Revolt B4U is a group of companies with activities in different business areas . 1. B4U FOUNDATION B4U Foundation Pakistan is a non-profit organization based in Pakistan. Currently, B4U Foundation is fighting against • injustice, • child illiteracy, • water shortage • malnutrition, • against deaf people bullying. 2.B4U CABS B4U Cabs is Pakistan’s leading ridehailing services provider working in Lahore, Punjab. The company was created with the idea of providing affordable ride rates to the people of Lahore. B4U Cabs Pakistan was admitted as the most innovative company of the year under the B4U Group of companies’ group umbrella. Car rental with driver and taxi service. 3.B4U WALLET AND TRADES B4U wallet own cryptocurrencies wallet and exchange. Have their own RS coin. B4PU TRADES does trading in crypto currencies, exchange and other businesses . 4.REVOLT Revolt is Pakistan’s leading motorcycle manufacture headquartered in Karachi industrial area. The motorcycle technology was research and developed in the Emnitech lab (a project of B4U Group of industries). The project was first introduced and initiated in Malaysia. Later it was transferred to Pakistan for further research and manufacturing. B4U Terms & Conditions: Minimum Investment 50$ And Maximum As You Wish. Income for investors from 7% To 20% depends on the size of the Investment Portfolio. Daily Accruals of Profit on Trading Results (Except Weekends and Holiday.) Minimum Withdrawal, & Re Investment of Profits/ Bonus 40$. Why B4U? 1. Group of real companies with real projects. 2. Extensive experience in commerce and finance. 3. Possibility of developing serious and stable business with great future projection. 4. Wide experience in Trading Cryptocurrencies. 5. Continuous international expansion VISION AND MISSION VISION: The vision of B4U GLOBAL is to bring investments and the knowledge of crypto currencies to the common people. MISSION: Their mission statement is to create a business group in various areas that will allow the people to generate more profits in different ways. THANKS…!! 💌 PRESENTED BY: SEHRISH KAMRAN INTRODUCTION • • • • General Fan Company (Pvt.) Ltd. Was formed in 1954 as a small manufacturing unit for electric fans. The company was one of the major exporters of fans in 1960’s to Iraq. The present management took over the company in 1978 and Engineer Muhammad Ilyas took over as Chief Executive of the company. Under his dynamic leadership the company grew rapidly and G.F.C. Became major recognized brand for fans in the Pakistani market. TABLE OF CONTENTS 01 About the company 03 Board Of Directors 02 History OF GFC Fan 04 Products ABOUT THE COMPANY Terms & Conditions Guarantee does not cover any fault or damage resulting from accident attempted repair, mishandling or negligence on the part of customer. Guarantee is for motor only for all fans. Breaking of any part is not guaranteed. Claim must be accompanied by the original purchase receipt and guarantee card duly filled in, signed and stamped by the authorized dealer from whom the fan was purchased. WHAT ARE WE WORKING ON ? OUR MISSION Our goal is to exceed customer satisfaction through supreme quality products, manufactured to the highest standards that last a lifetime. VALUES We intend to surpass consumer loyalty through pre-eminent quality products, made to the most astounding measures that endure forever. INNOVATION Our company is always on the lookout for new technology and by fostering a culture of innovation we are able to develop and constantly evolve our products to the best of standards and quality • • • G.F.C began in 1954 as a small manufacturing unit for electric fans. For the next 24 years, G.F.C progressively established its name as one of the best quality fan manufactures. In 1978, the company grew rapidly and today it is one of the leading fan manufacturer and export company of Pakistan. Shareholders select the board of directors has the ultimate authority of making policies and decisions of company. Board of directors selects CEO of a company. BOARD OF DIRECTORS Muhammad ilyas Muhammad ijaz Nazim ijaz Nabeel Ahmed ilyas Board Of Directors Mobeen Ahmed ilyas Nighat ilyas Asim ijaz Farhat ijaz PRODUCTS FANS Ceiling fans Pedestal fans Mist fans Bracket and table fans Floor fans Exhaust fans BUDGET PEDESTAL FANS 27% MIST FANS 36% 12% 25% CEILING FANS BRACKET FANS Home Appliances Washing Machines Water Heaters Room Coolers Other Products Skimming Machine Dimmers Regulators Sun Heaters COMPANY DEPARTMENT 01 02 03 04 Purchases department Inspection Department Production department Accounts department COMPANY DEPARTMENT 05 Sales and Marketing 06 Research and Development 07 Human Resource Department 08 Import and Export COMPANY DEPARTMENT 09 Internal audit THANKS CREDITS: This presentation template was created by Slidesgo, including icons by Flaticon, and infographics & images by Freepik Report on Internship o o o o o o o o Prepared by: Umme Aiman. Sap code: 70076469 Submitted to: Mr.Syed Hammad Hussain Instruct By: Engr(t) Tayyab Saeed LETTER OF TRANSMITTAL April,7 2021. Syed Hammad Husssain. Associate professor. The university of Lahore Gujrat Campus. Subject: Letter of Transmittal. Dear Sir, I am pleased to submit the internship report that you had asked. I have been working as an intern at “PRIMA TOOLS ENGINEERING WORKS (PVT)”this semester as a part of our course, MIS. This report contains my experience in the company. It is my immense pleasure in presenting you this report based on my observation and experience during my Internship period, Starting From April 07,2021 to April 12, 2021. During this period, I Worked under the Supervision of Engr(t) Tayyab Saeed Technical Head of Department of PTEW(pvt). I hope that the report will reflect my learing during the internship program and you will find it in order. Yours Sincerely, Umme Aiman. Roll No: 70076469 BSAVM: 4th semester. The university of Lahore. LETTER OF ENDORSEMENT To whom it may Concern. Approval of the report. This letter is to certify that, all the Information mentioned in this document is true and not confidential to the company. The Project mentioned here have had successful involvement of Umme Aiman AVM70076469, The University of Lahore Gujrat campus. I wish her all the best and hope that she will lead a successful career. Internship Supervisors. Engr(t) Tayyab Saeed. Technical Head of department of PTEW(pvt). Haji Muhammad Saee Ahmad. Chief Exactive of PTEW(pvt). ACKNOWLEDGEMENT First of all, I would like to thank my Institute, Institute of Management of Information System, for arranging the internship program for me. I am also grateful to PRIMA TOOLS ENGINEERING WORKS (pvt) for recruiting me as an intern. I take this opportunity to express my profound gratitude and deep regards to my Supervisors Engr(t) Tayyab Saeed for his exemplary guidance, monitoring and constant encouragement throughout the course of this internship. The blessing, help and guidance given by him time to time shall carry me a long way in the journey of life on which I am about to embark. I would like to express my heartfelt gratitude to Mr.Syed Hammad Hussain, Associate Professor, Professor of Management information system, University of Lahore for his kind support and inspiration which has immensely strengthened my confidence during my internship program. I also take this opportunity to express a deep sense of gratitude to Chief Executive Haji Muhammad Saeed Ahmad and son’s for their cordial support, valuable information and guidance, which helped me in completing this task through various stages. I am extremely grateful and remain indebted to Technical head of department of PTEW (pvt) for being a source of inspiration and for his constant support in intern. I am obliged to all my Team members, for the valuable information provided by them in their respective fields. I am grateful for their cooperation during the period of my internship. I'm thankful to them for their continual constructive criticism and invaluable suggestions and help, which benefited me a lot at my intern. EXECUTIVE SUMMERY The internship report highlights the major works carried out by the author in terms of academic and nonacademic perspectives. The scope of this document is to identify and describe the analysis carried out, projects completed, experience gained and focuses on the achievements as an intern. The author was sent to PTEW (pvt) to complete her internship. The author found herself rather lucky by getting the chance to work in such an environment that PTEW provided and got introduced to some of the new terms, new Technologies and new Languages. But the most amazing experience was to work in a multicultural work environment. The projects that the author worked in certainly helped her by increasing her practical knowledge depth. The research and development projects were particularly helpful in widening her views regarding her own hard work. Keeping the coding apart, there were also a few more challenges. Some of them were technical and some were non-technical. Coming almost at the end of her internship, the author discovered that, some of her communicative and management skills have been improved to a great extent. Besides there were some vital lessons which will obviously help her in her future jobs. After the internship, the author is more confident, more skilled and more professional than she was before. Table of contents. Letter of Transmittal Letter of Endorsement Acknowledgement Executive Summery Introduction Company Profile Location and Physical layout Departments Process Chart Conclusion/ Output References INTRODUCTION About PRIMA TOOLS ENGINEERING WORKS (pvt): PTEW is a Manufacturing company in Pakistan. It started as a start-up manufacturing outsourcing company in 1980. The founder of this Company Haji Muhammad Saeed Ahmad. It finds technical solution for the clients. Typically this would mean it builds Machine for the client. It has a group of designers, engineers and content specialists. Together they from one of the leading custom Engineering companies in Pakistan for Manufacturing. It understands the challenges that its customers face within and across these industries. It provides practical, pragmatic and powerful solutions to address those challenges. Getting machine out to its users is the single goal that drives PTEW. It’s mix of skills and talent means it has everything to meet that goal in one place. Design, development, content, testing, deployment and anything in between those clearly defined roles PTEW cover it all. COMPANY PROFILE The name of the Company is PRIMA TOOLS ENGRINEERING WORKS (pvt). They can manufacture Lathe machine, grinding machine, drilling machine (multi ,Auto shop sanitary), Electromechanical Machine, accessories attachment Maintenance & Development And all Kind of Machine with requirements. Call 0300 6448885 primatoolsengineering@gmail.com +92 300 6448885 LOCATION AND PHYSICAL LAYOUT PTEW(pvt) is at Gulzar Colony, Gujranwala. The complete address is: Street No. 15 block c building #3, Gulzar Colony, Sialkot road Gujranwala, Punjab, Pakistan. PTEW office is situated in a residential area rather than industrial area. So the employees work in protective environment in PTEW. The building of PTEW have beautiful construction layout. They have a large balcony in the PTEW building which is used for the refreshment of the employees. THE PRIMA’S NETWORK I. Mughal press engineering II. Asgar electrical industries Pakistan Scales Master Scales Super speed fan The University of Lahore III. IV. V. VI. VENDOR’S DETAILS I. II. III. IV. V. VI. Pak fan Royal fan G.F.C fan Polo fan N.K auto Rana auto DEPARTMENTS There are some departments in this Company as like 1) Admin Department i. HR Team members ii. Purchase of good iii. Sale of goods iv. Finances Department 2) i. ii. iii. iv. v. Technical Department designing department Machining department Maintenance department Quality department Safety department PROCESS CHART CONCLUSION/ OUTPUT The internship program helped me to gain important knowledge on manufacturing industry, their culture, work environment and all about machines development. Participating in weekly team meeting with CEO, Project manager and other team members and discussing on the internship of the projects helped me attain the faith to develop a never give up attitude. At the same time it helped me learning the manufacturing life cycle used in mechanical industry and inspired me to be striver, responsible and confident. The internship program has increased my team work capabilities as well respect to the team mate’s ideas and suggestions. Team discussions like brain storming sessions helped me identify and solve numerous problem issues which would have been impossible to otherwise. I would like to convey my thanks Engr(t) Tayyab Saeed for providing me an opportunity gain idea of the competitive environment in the professional field. It has certainly lifted my mentally development skills in terms of design and coding. I now look forward to facing the upcoming challenges of the world. REFERENCES This is all about my own work with the help of Technical Head of Department of this Company PRIMA TOOLS ENGRINEERING WORKS (pvt). Engr(t) Tayyib Saeed. ATTENDANCE REPORT CERTIFICATE OF INTERNSHIP THANK YOU J. Clothing Brand Submitted BY : Hafsa Mujahid Sap I'd: 70076270 BS-AVM-04 Contents: • Introduction • Products • Education • Privacy policy • Return and Exchange • Outlets and Branches • J. Sales • Delivery Time and changes • MIS System • Competitors Logo: Introduction: • A famous clothing brand of all ages • J. was established in 2002 with a unique philosophy to revive the country's cultural heritage • The very first shop they started at Tariq Road, Karachi • At first they made shalwar kameez only for men • Progress to female and children clothes PRODUCTS Make up Fragrances Womens Wear Accessories Children wear Groom wear • Shoes • Jewellery • Turbans Men's Wear EDUCATION Franchise Manager(minimum Bachelor's) Cashier ( Intermediate with special skills of ability to handle transactions) Customer Service(Bachelor's Degree) Helper(Intermediate ) Sweeper(Almost matric) The personal contact information like name, address, title, email address, and mobile number are collected as part of account signup and orders. Transaction & purchase details. Privacy policy: Data obtained as part of the survey. Records of communication with customers via phone, live chat, email, social networking sites, or other means. Clients privacy is extremely important to management. Return & exchange • Non- refundable policy • The customer has ten days from the delivery date to request an exchange or return • The product is defective, stained, or damaged. • The product(s) should be unused and in their original packaging, complete with labelling & protective stickers. • The product delivered is not of the correct size. • Jewellery, cosmetics and fragrances are neither returnable nor exchangeable Outlets & Branches • It expanded its store network to 100+ outlets nationwide. • Clothing Brand has one of the largest chains in Pakistan and also expanding his routes to International Fashion Industry. • Junaid Jamshed has long list of outlets in and outside of Pakistan and the cities where J. has outlets are "Karachi, Lahore, Islamabad, Rawalpindi, Sialkot, Multan, Faisalabad, Jhelum, Peshawar, Gujrat, Sargodha. J. Sales: J. sale offers a big discount once in a season Junaid Jamshed winter clearance sale and summer clear gala. This sale is applicable to entire stock of stitched to unstitched fabrics for men, women, and boys & girls. Delivery Time & Charges • Ship customers order within twenty-four hours of confirmation. • The average shipping time of J. Junaid Jamshed in Pakistan is two to four working days. • The average delivery period for foreign orders is three to seven business days • They provide free delivery within Pakistan on all orders exceeding Rs. 1500/• 200/- cash on delivery • 100/- for bank transfer/online/prepayment. MIS System: All the data (daily sale product)in each outlet is stored in Microsoft excel sheets and is divided into two parts • Dynamic (In this category all the information stored that is related to main office) • Standard (In this category all the information regarding daily sale is stored Khaadi Sana- safinaz Competitor s: Gul Ahmed Threads Motifz Maria.b STATE LIFE INSURANCE COMPANY P R E S E N T E D R I M S H A BY K H A N HEAD OF STATE LIFE • The State Life is headed by a chairman, Shoaib Javed Hussain. • 021-99202830 021-99202870 • The Chairman is assisted by four directors. • The Chairman and directors of State Life are all appointed by the Government of Pakistan. • The Principal Office of State Life is situated in Karachi. Head Office • State Life Insurance Corporation Of Pakistan • Principal Office State Life Building No. 9, • Dr. Ziauddin Ahmed Road, Karachi-75530 • Gujrat Zone • Adress 5TH FLOOR, STATE LIFE BUILDING, G. T. ROAD, GUJRAT. • Phone number 053-9260241 053-9260254 • Fax no. 053-9260244 • Email id phsgjrtzn@statelife.com.pk Introduction State life History contents Subsidiaries Best companies Companies in pakistan Types of life insurance Benefits of life insurance INTRODUCTION • The State Life Insurance Corporation of Pakistan, commonly known as State Life or SLIC, is the largest life insurance company of Pakistan, and is one of the largest companies in Pakistan by assets. • It maintains an agency network of around 200,000 sales personnel. • Although the major function of SLIC is to carry out life insurance business, • it is also involved in other business activities such as investment of policyholders’ fund in government securities, stock market and real estate STATE LIFE Type Government organization head Shoaib Javed Hussain (Chairman) Life Insurance established 1972; 49 years ago Headquarters Karachi, Pakistan Products Life insurance, Pensions, Annuities, Takaful, Bancassurance Revenue ₨208.374 billion Net income ₨1.27 billion Industry Total assets ₨1.058 trillion Owner Government of Pakistan HISTORY • The Life Insurance Business in Pakistan was nationalized during March 1972. • Initially Life Insurance business of 32 Insurance Companies was merged and placed under three Beema Units named “A”, “B” and “C” Beema Units. • However, later these Beema Units were merged and effective November 1, 1972 the Management of the Life Insurance • Business was consolidated and entrusted to the State Life Insurance Corporation of Pakistan. state life has the following subsidiaries: Alpha Insurance Company Limited State Life (Abdullah Haroon Road) Properties (Private) Limited State life (Lackie Road) Properties (Private) Limited State Assets Management Company Limited (SAMCO) best life insurance company in Pakistan Jubilee Life Insurance EFU Life Insurance Adamjee Insurance Company Alfalah Insurance insurance companies in Pakistan • There are 53 companies providing non-life insurance and 5 companies which offer life insurance products. life insurance • Life insurance is a contract between you and an insurance company. • Essentially, in exchange for your premium payments, the insurance company will pay a lump sum known as a death benefit to your beneficiaries • after your death. Your beneficiaries can use the money for whatever purpose they choose. Who needs no life insurance • if you're a single person with no dependents, you don't need life insurance. • life insurance particularly for people who financially support either a spouse, children, or other relatives. • That means people other than themselves rely on their income to live. types of life insurance traditional whole life universal life variable universal life traditional whole life insurance • A traditional whole life policy is a type of life insurance contract • that provides for insurance coverage of the contract holder for their entire life. • Unlike term life insurance, which covers the contract holder until • a specified age limit, a traditional whole life policy never runs out. universal life insurance • Universal life insurance is a type of permanent life insurance. • With a universal life policy, the insured person is covered for the duration of their life as long as they pay premiums and fulfill any other requirements of their policy to maintain coverage. • Like many permanent life policies, universal life insurance combines a savings component (called "cash value") with lifelong protection. When you pass away, the policy's death benefit is paid out to your beneficiaries. Variable universal life insurance • Variable universal life insurance is a type of life insurance that builds a cash value. • the cash value can be invested in a wide variety of separate accounts, similar to mutual funds, • and the choice of which of the available separate accounts to use is entirely up to the contract owner. Life Insurance Benefits • Life insurance can be an important part of your financial strategy. • That's because a life insurance policy can help you ensure • that your loved ones have a secure financial future after you pass away. uses of life insurance benefits PAYING FINAL COSTS PAYING OFF DEBT OR REPLACING INCOME PAYING FEDERAL OR STATE ESTATE TAXES INHERITANCE CHARITABLE CONTRIBUTIONS Click to add text NAME; MUSKAN SHEHZADI. SAP: 70075951. SUBJECT: MIS. DEPARTMENT: BS AVIATION MANAGEMENT(4th) SUBMITTED To: SIR SYED HAMMAD. 1 week summer internship at PTCL company! CONTENTS: • • • • • • • • • • • • History. Company Profile. Vision and mission. Privacy policy Core values. Attendance System. Customer Service. Salaries. Major issues. Swot Analysis. About MIS System. Recommendations and Suggestions. HISTORY: It was founded in 14 august 1947 and incorported in1995. History of PTCL PAKISTAN POST AND TELEGRAPH At the time of independence and telecommunication services were performed by a single department known as Pakistan post and telegraph. This department started its telephone service with only 12346 telephone lines and seven telegraph offices all over Pakistan. All the telephone service at that time was manual. PAKISTAN TELEPHONE AND TELEGRAPH (PT&T) The first step towards reform in telecommunication sector was made in 1962. when the ayyub khan government decided to split up the (PT&T) department into two separate departments Pakistan post and Pakistan telephone & telegraph (PT&T) under the presidential ordinance. At the time of inception of PTCL the total number of employees was 45686 at PAKISTAN TELECOMMUNICATION CORPORATION (PTC). The decade of 1990s brought about many changes in the economic structure of Pakistan. The government of Pakistan pursued the deregulation and liberalization policy in production and service industry. The major change in this regard was privatization and deregulation of many of the departments of government of Pakistan. The objective was to reduce the burden of the government minimize the bureaucratic influence and improve the efficiency of these departments. On December 5th ,1990 the PT&T department was transformed into Pakistan telecommunication corporation with a legal identity separate from the government. 5 The total number of employees at the end of 1995 was 53705. In addition to inland telephone network PTCL did a lot to improve the international communication. The international communication network of PTCL comprised of variety of satellite earth stations, terrestrial systems, submarine cable system and coastal radio systems, as well as international gateway exchanges. Pakistan telecommunication corporation (PTC) was transformed into Pakistan telecommunication company limited (PTCL) on January 1st ,1996 under Pakistan telecommunication reorganization act 1996 according to which PTCL took over all the properties assets rights and obligations of PTCL. Under the PTCL reorganization act, 1996 the telecommunication sectors were split up into four bodies. · COMPANY PROFILE: • PTCL is the largest telecommunications provider in Pakistan. • The company maintains a leading position in Pakistan as an infrastructure provider to other telecom operators and corporate customers of the country. • PTCL has laid Optical Fibre Access Network in the major centers of Pakistan and local loop services have started to be modernized and upgraded from copper to an optical network. • Company consist of 2000 telephone exchanges across country providing largest fixed line network. • It provides services from very basic voice telephone to vedio, data and internet to all over the consumers of the country. 7 Corporate Vision: To be the leading Information and Communication Technology Service Provider in the region by achieving customer satisfaction and maximizing shareholders' value’. Mission: • An organizational environment that fosters professionalism, motivation and quality in environment that is effective.Quality conscious Services that are based on the most optimum technology "Quality" and "Time" conscious customer service that is sustained growth in earnings and profitability. • To provide a learning environment and tools to help our costumers reach their full potential. CORE VALUES: PROFESSIONAL INTEGRITY. CUSTOMER SATISFACTION. TEAMWORK. LOYALTY TO THE COMAPNY. PRIVACY POLICY: • Non_ Personal Information. • Personal Information. • Correspondence. • Cookies. • Notification of Changes. ATTENDANCE SYSTEM: • BIOMETRIC(Finger prints). • START TIMING 9 AM (marked as absent after 10 am ). • LEAVE AT 5 PM. • 5 WORKING DAYS. • STAURDAY SUNDAY OFF. Customers service: • 24/7 call service (1218). • Whatsapp customer service. • Facebook customer service. • Website and online complain service. Welcome to PTCL! How may I help you today? • Get new services. • Download apps to your devices. • Register a new complaint. • Know your bill. • Know about our service offering. • Check complaint status. PTCL Customer Service Contact Details: Departments Contact Number New service requirement or 0800 8 0800 purchase assistance To Update Directory Inquiry 0800 0 1217 Complaint registration 1218 Corporate Helpline 1260 & 111 20 20 20 Billing information 1200 SALARIES: BASIC SALARY: Basic salary refers to the amount of money that an employee receives prior to any extras being added or payments deducted. NET SALARY: It is the amount you receive after deductions been taken oout.It includes bonuses or overtime pay etc. SENIOR MANAGER: 453,300 pkr. TRAINEE ENGINEER: 12,000pkr. AVERAGE MONTHLY SALARY: 77,397 pkr. MAJOR ISSUES : • The quality of the service in some areas is very poor hence creating problems for customers. • Costumers are facing issues in contacting helpline 1218. • The fixed wireless phone service is poor. They should work on if for better service, correct billing and competent costumes service. QUALIFICATIONS: • BBA, SOFTWARE ENGEENIER, MBA or Tecnical diploma. SWOT ANALYSIS: Strengths: • Leadership In The Market: • Modern Technology. Weakness: • Lack of Human Resources Management. • Customer Dissatisfaction And Delayed Responses. Opportunity: • Increasing Awareness Rate. • Entering The New Market. Threats: • Turnover. • Decrease In Market Share Due To Competition. Q. Data storage and it’s procedure. Ans. Data is stored at the main server for different purposes like backup and distribution among all organizational departments. It can be stored directly when any of the connected computer recieve data then data is stored at database also called as hub or main server. Q. How information related data is shared among organisation through management information system? Ans. Information is already backed up at main server for the purpose of distribution among organisation. When the information is required for the specified queries submitted by customers, then information data is shared through main server to the linked computers for resolving issues and customer satisfaction. Q. How fresh connections of new customers and their details are integrated with Management information system? Ans. When a new customer step in to the PTCL is provided with all the facilities and their data is uploaded to the main server automatically at weekends. If the errors occur like system failures or temporary maintenance then data entry process held manually by operators. Here I want to explain further is that data back up is necessity of every organisation. Organisations also make special arrangements for data storage and PTCL have plethora of different hubs or servers for the regulatory of their operations and data backup. SUGESSTIONS AND RECOMMENDATIONS: • Equipment should be updated, the company is using the same system since three decades. Their efficiency has been reduced and traffic has increased, hence the system must be time and technology oriented. • Recruitment of technical people on the basis of merit should be done. • Top and lower level management both should attend the workshops, seminars and meetings so that they can also give their suggestion and opinion. • The backup should be stand by, because we have seen so many breakdowns during the rainy seasons. • PTCL is one of the leading company . I would recommend to increase this ratio more and more on the basis of merit so that larger number of fresh engineers should avail such opportunities. LETTER OF CERTIFICATE: PAK FANS PROJECT PRESENTATION GO ALS • The goalof the organization is to serve the customers. • Serve them on nationaland international platforms. • Tokeep the qualityof product and production outstanding. • Make PAK Fans aninternational level brand. MISSION • Mission of the organization is to serve the customers. • Serve them with delightfulproduct quality. • Customers should beserved consistently. • PAK Fans is the award winning exporter of Pakistan’s industry. • Organization has won the award due to their export performance. MATERIALS • The materialbeingused by the organization is following: • Electric Steel Sheets • Alminium • Enameled CopperWire • Ball Bearing • Steal Rods • PVC. • These materialsare used to assemble Fans. SUPPLY • PAK Fanhas suppliers for raw materialin industry. • PAK Fandoes not makeits own raw material. • WAHID FANs Inc.are the suppliers of PAK Fans. DELIVERY • PAK Fanprovides an online platformfor placingan order. • Paymentcanbe deliveredthrough banking system. • Desired product will be delivered to the required placewithin mentioned time. O UTLETS • PAK Fans is performing on nationaland international bases. • It has iutlets around the Pakistan. • Outlets are from Karachi to Peshawar and Quetta to Hunza. • Outlets allow you to choose between your desired products. CUSTOMER SATISFACTION • PAK Fans has good will around Pakistandue to the satisfactionof its customers. • They believecustomer expectation is more important thananythingin industry. • PAK Fancommits to provide best qualityto its customers. FUTURE OF ORGANIZATION • PAK Fanwants to expand their business area. • Also, PAK Fans wants to expand itselfin market to capturemore market area. • PAK Fanis about to introduce Iron industry as PAK Iron as their new business. MIS System • Modular design: Pak Fan uses a special system to design its products and test them. • Website: Updated website to engage national and international customers • Inventory: System to track different business activities such as pay rolls and workers duties and inventory. Website outlook THANK YOU “ Name : Haseeb Ali Class : BBA 5th Subject: MIS Presented to: Sir hammad ” “ ” “ ” “ ” “ ” “ ” “ ” “ ” “ ” “ ” “ ” “ ” “ ” “ ” “ ” “ ” “ ” “ ” “ ” “ ” “ ” MIS of COCA COLA introduction • The Coca-Cola Company is the world's leading manufacturer, marketer, and distributor of nonalcoholic beverage concentrates and syrups, with world headquarters in Atlanta, Georgia. The Coca-Cola Company markets four of the world’s top-five soft-drink brands Coca-Cola, diet Coca-Cola, Sprite and Fanta. Their beverage offerings encompass nearly 400 brands, including coffees and teas, juices and juice drinks, sports drinks and waters as well as carbonated soft drinks with operations in more than 200 countries. The products of The Coca-Cola Company touch lives everywhere. So wherever you are, you're sure to find a Coca-Cola product to enjoy. • Sales of Coca-Cola and other Company products exceed 1 billion servings per day. At present, the Coca-Cola system has more than 16 million customers around the world that sell or serve their products directly to consumers. There are nearly six billion people in the world who are potential consumers of their Company's products. introduction • . The Coca-Cola Company creates value by executing a comprehensive business strategy guided by six key beliefs: • Consumer demand drives everything they do. • Brand Coca-Cola is the core of their business. • They will serve consumers a broad selection of the nonalcoholic ready-to-drink beverages they want to drink throughout the day. • They will be the best marketers in the world. • They will think and act locally. • They will lead as a model corporate citizen • 1.2 Objective of Coca-Cola Company • The ultimate objectives of their business strategy are to • increase volume • expand their share of worldwide nonalcoholic ready-to-drink beverage sales • maximize their long-term cash flows • create economic-value-added by improving economic profit and • Creating such an image of the company that the consumers start differentiating their product from other competitors. System design is pictorial representation of flow of information inside the organization establishing the logical relationship among the different set of entities with different activities inside the organization. It fulfills the objectives as specified by the system analysis. The design of information system is the overall plan or model for that system. It details how a system will meet the information requirements determined by the system analysis. 3.1 Data Flow Diagram 3.1.1 System decomposition System decomposition is breaking down the system into its component subsystems, analyzing it separately, and then aggregating them back into the complete system. It focus on system components, their relationship with each other and their relationship with external entities, identifies the system boundries, reduce potential for a lack of system compatibility, and reduces the system complexity Context Diagram Context diagram consists of a single process and no databases. Context level diagram is diagramming which shows whole process in a single processing unit including its all associated entities. It is a structure graphical tool for identifying the organizations functions, areas and process that are performed within and between the organization and outside world. The following represents the context diagram of the Management system in the Coca-Cola Company. This is called zero level diagrams because the customer places the order to the company (system) and then directly the customer get feedback and the whole process is not shown within the main system. Here in n this context diagram there ia s flow of information from customer to manufacturing company as the customer places order for the goods needed and there is negotiation between customer and company in terms of cost, facilities, and other services. If the negotiation becomes positive company gets raw materials from supplier and the goods is produced and then they are supplied to customer. Final Report/Document with PPTS PROJECT NAME GONDAL GROUP OF INDUSTRIES GUJRAT Name Numan Ghafoor Topic Final report Subject Name MIS SAP ID 70059419 INTRODUCTION • Welcome To Industries Gondal Group Of • An emerging leading company of Precast & Prestressed concrete products, Pioneer of PVC corrugated sheet, Sandwich panels and K-Span Steel Buildings, manufacturer of Pre-engineered Steel buildings and international Standard Fiberglass products SOME IMAGES RELAITED TO INDUSTRY DETAIL • In these pictures the industry shows how there are wotking and how much great work they had done so far.The GONDAL GROUP OF INDUSTRIES started in 1989.They started with the small budget of 2 croor.In starting the industry was not too much succeded.But in late 19s it boost up with the great success.And now its budget is nearly to 50 croors VISITING EXPERIENCE • When I visited the company it was the great experience of all the time .the CEO of the industry was very kind and helped us for compelition of our project,we take a small interview of the chairman in which he tells that: INTERVIEW OF THE CHAIRMAN Al-Haaj Muhammad Afzal Gondal CHAIRMAN • Mr. Muhammad Afzal Gondal, the Chairman of Gondal Group of Industries, founded the company in 1989. Under his dynamic leadership, Gondal Group of Industries has emerged as a leading company of precast and prestressed concrete products PVC Corrugated sheet & sandwich panels, K-Span Steel building and international fiberglass products driven by research and global strategies. He is known as the leader of this fast growing segment of construction business in Pakistan. Born in Gujrat,. . Mr. Muhammad Afzal Gondal attained scholarship in middle & metric and obtained diploma of Associate Civil Engineer from Rasool College of Engineering and technology in 1972 session. In the mid of 1970’s decade Mr. Muhammad Afzal Gondal used his extensive knowledge of associate engineering in Pakistan and abroad. Afterward remained active in construction work in Karachi and different parts of Pakistan for 14 years Group of industries. Mr. Muhammad Afzal Gondal's progressive thinking made him conscious of the need to offer affordable and green building solutions and this led to the inception, Mr. Muhammad Afzal Gondal applied the latest international technologies for designing of concrete materials which adapted to the needs of the customers, winning markets globally. Appreciating the customer's needs for quality, prompt delivery and service, he decided to integrate company’s own workshop, wire plant, spot welding, batching plant, transit mixers and complete transportation set up for the distribution of finish goods. This ensured the excellent quality of raw materials and timely delivery to the customer. He advocates a customer-centric approach that has filtered down to every decision and action in Gondal Group of Industries. - all hallmarks of Gondal Group of Industries’ culture. This far-sightedness has placed Gondal Group of Industries as a major company in the global markets. His commitment to enhance the quality of facilities and up gradation of living standards in the country is seen in the introduction of Fiberglass and PVC products and the contributions towards the provision of cost effective housing solution. It is Mr. Muhammad Afzal Gondal's dream and ambition to make The Gondal Group of Industries a truly professional and a thriving multinational corporation. He has visited many countries in order to introduce best and latest building solution for the people of Pakistan. VISITED MANEGEMENT AND COMPUTING CONTROLL OFFICES • The industry was tootaly controlled by the IT system. The data of workers data of working hours data of product produced and demond orders all of being controlled by the ALI KHAn maneger for IT controll system at the GONDALS FACTORY.The advance technology the company is using now is the present of the employs being procceed by the finger print system. ELECTRIC MACHINES • 1. Electric motors provide superior efficiency and improved performance • 2. Pressure relief valves offer quick and easy balancing of system pressuresA • 3. Easy-to-service fluid sections reduce maintenance increase productivity • 4. High output heaters of up to 15,300 watts for maximum temperatures 5. Data reporting verifies that the job was sprayed accurately 6. Digital heat and pressure controls accurately program temperatures and pressures 7. Balanced proportioning eliminates pressure fluctuations to give you a consistent spray pattern Electric Machine New technology owned by the industry Batching Plants Gondal Group of Industries is also equipped with the world best class and advance Batching Plant. Batching Plant can improve productivity, batching precision, product quality, can save labor power. It is a fully automatic concrete mixing plant. It is a complete equipment to produce the concrete, consists of mixer, batching machine, weighing system and control system. It can produce the concrete according the formula, which the raw material will be mixed in certain ratio preset by the user, like sand, gravel, cement will be loaded in the ratio and send to the mixer for mixing and discharging after mixing. It can save ten formulas, and auto saves the present mixing formula. The software has perfect trouble shooting and protecting system. This plant can be applied for concrete construction of industrial, civil construction, road, railway, bridge, electric, water conservancy, port & quay and to produce commercial concrete. In short it is good equipment for producing high quality concrete. Key Specifications of HZS25 Concrete Mixing Plant Productivity: ≥ 50 m3/h Mixing time: 60 s/batch Maximum diameter of principal material: 80/60mm Unloading height: 3, 800mm WIRE PLANT This plant used for wiring used by the wapda. CONCLUTION • Over all it was the great experience we had got from the visit.Many of new technologies and systems we got to know from our visit.This is one of the bigest industry in the punjab level.Here we want to do special thanks to Sir Hammad who gave us this sort of opportunity to visit and get experience for our future. THANK YOU MANAGMENT SYSTEM of AMAZON Inc. Presenter: Fahad Hussain 70070133 BBA 5th INTRODUCTION AMAZON Inc. THE AMAZON • • • • Amazon is a part of the “e-commerce” Industry. The industry has grown about 10% or more each year for the past 15 years. In the recent years, online shopping has become so easy with so many devices such as Mobile phones, Tablets, Laptops. Amazon is seen as being one of the world’s largest online retailer MEET THE CEO • • • • Enterprenuer and e-commerce pioneer Jeff Bezos is the Founder and CEO of the e-commerce Company AMAZON. Also owns THE WASHING POST and BLUE ORIGIN. Total Net worth $201.4 B 5 310,000,000 310 Million Users Worldwide 6 COMPANY’s TIMELINE 7 $386.06 Billion 2020 estimated revenue $1.5 Trillion AMAZON’s Market Cap 1.3 Million Workforce Worldwide 8 AMAZON Target Market SELLERS ▸ 700,000 Unique Brands ▸ 350 Million Products ▸ Extend Reach for Small Business ▸ Increase online presence DEVELOPERS ▸ Over 70 Cloud Computing Services ▸ Operates with 1M+ Businesses ▸ World Wide Services CUSTOMERS ▸ Innovation & Customer Obsession ▸ Fast Delievery within a day or two ▸ Prime Early Access ▸ Ultra Fast Delievery 9 AMAZON’s COMPETITORS GOOGLE APPLE WALLMART ALIBABA Ebay/Flipkart NETFLIX MANAGEMENT INFORMATION SYSTEM AMAZON Inc. 11 SYSTEM DESCRIPTION ▸ Amazon operates a two-piece information management software that comprises of the Simple Storage Service that is connected to its integrated database and the Amazon Web Service that promotes access to the E-commerce platform. ▸ ▸ ▸ ▸ highly effective in delivering business processes through a Customer Relation Management (CRM) The web service allows customers to creation of user accounts and personalize their profiles for improved efficiency in the processing of transactions. Amazon Web Service is made up of different systems with different functionalities to promote efficiency in information management and delivery of business processes. System enables effective communication between Buyers, Sellers and the Amazon Staff. Web service combines distinct features such as reliability, scalability, security, and efficiency to make it system. 12 TRANSACTION MANAGEMENT SYSTEM ▸ The Amazon transaction processing system is a key component of the Business Information System, ▸ system highly reliable and easy. ▸ a recommendation for similar items through a process known as data mining ▸ ▸ The information on customer orders is processed by the supply chain management system that is which allows customers to make purchases securely and efficiently. 1-click purchase and secure, encrypted, credit card payment make this information management Intelligent recommendation system that analyzes the previous search queries of a customer to make IS preciseness results in increased customer satisfaction. integrated into the payment system and the web service 13 ENTERPRISE RESOURCE MANAGEMENT SYSTEM ▸ ▸ ▸ distributing centre for the delivery. ▸ ▸ Amazon uses oracle as the ERM. Oracle has huge database which hold information related to customer. Customer’s ordering process is automated as the order is taken as it automatically find the nearest This system fastens the order fullfilment process with the order tracking and reduces any distribution mistakes. By this system the company reduced 50% of its customer service contacts since 1999.. 14 CUSTOMER RELATION MANAGEMENT SYSTEM ▸ ▸ Collects customer data such as the credit card information, transaction history, and order records ▸ ▸ efficiency. A critical element that contributed Amazon’s growth over the years. through the use of specialized sorting algorithms that stores the information in the customer profile. Encrypts sensitive information regarding credit card data and redirects the customer order details to the delivery system for shipment. Collects information on customer feedback, queries, and product reviews to improve scalability and “ “If you do build a great experience, customer tells each other about that. Word to mouth is very powerful” - Jeffry p. Bezos BUSINESS PROCESS AND CUSTOMER VALUE 👨 AMAZON Inc. 17 AMAZON’s BUSINESS PROCESS I. When a customer places an order, through the web service, the information system sends a query to the data warehouse and avails the product details to the customer’s consol. II. Once the customer is satisfied with the product and adds it to the cart, the payment processing system redirects them to the payment form where the customer adds location and makes electronic payment. III. The customer receives a payment notification and the product details through email or short message service. IV. The transaction system automatically records the payment details and sends them to the supply chain system, where the order is prepared for shipping. V. The supply chain system notifies the customer that the product has been shipped through mail service or sms. 18 CUSTOMER’s VAlUE Enhanced Customer Service Scalability, efficiency, and security improved communication with its staff and users. Rich User Experience Solution to various issues in realtime. Satisfied customers spread the word to other people thus attract more people to the website. High Margin – Low prices By selling at low prices, the company is able to sell more products within a short time thus making more profit in the long-term Limitless Inventory Initially, Amazon was created with the sole purpose of selling books to its customers. However, the service diversified over time to include movies, video games, music, electrical appliances, clothing, and many other products due to increased demand. 19 Decentralization of Decision Making Process The information system promotes decision-making processes in the following ways; ▸ Providing secure access to information – Amazon managers require fast access to reliable information regarding the marketing, financial, inventory, and employee performance of the company. ▸ Interpretation – Specialized data analytics algorithms are embedded in the architecture of the Amazon information management system to facilitate data interpretation. ▸ Decision support System - Amazon information plays a key role in central decision support. The information system also acts as a decision-support system through its use in the context of structured and unstructured decision making processes through. ▸ Communication driven decision support – The information system allows for multiple teams to work on a common task to develop a series of actionable decisions to improve certain business process. 20 Organizational Culture ▸ Customer-centric/ Customer Obsessed company. ▸ The company really believes that if it doesn't listen to customers, it will fail. ▸ Amazon has stated that it wants to take advantage of any opportunity that presents itself to the company during a time of unprecedented technological revolution. Amazon not only believes in putting customers first but also in ownership from its team. ▸ "Ownership matters when you're building a great company," the company has said. "Owners think longterm, plead passionately for their projects and ideas and are empowered to respectfully challenge decisions." 21 SWOT ANALYSIS STRENGTHS WEAKNESSES Inovation Wide array of competitiors Shipping Internal Team Structure Customer Focused Low cost Structure Product/service offering THREATS OPPORTUNITIES Govt Regulations Drone Delievry Services Security and identity theft 22 Conclusion ▸ One of the world’s favorite online retailers through its customer-centric driven attitude. ▸ Modernize customer online shopping experience ▸ The mission statement for Amazon is very concise and to the point, it outlines exactly what it wants to do 23 THANK YOU 😉 Any Questions? Presented by Muhammad Bazal 70070147 Adobe is an American multinational computer software company incorporated in Delaware and headquartered in San Jose, California, it has historically specialized in software for the creation and publication of a wide range of content, including graphics, photography, illustration, animation, multimedia/video, motion pictures and print. The company has expanded into digital marketing management software. Adobe has millions of users worldwide. Founded in 1982 by Charles Geschkle and John Warnock who left Xerox to form a new company that they called Adobe. Revenue for the company in 1982 was $0. Charles and John were the only two employees. By 1984 the company was bringing in 2.2 million dollars. As of the end of 2011, Adobe’s revenue was 4.2 billion dollars (History of Adobe, ND). Adobe systems went public in 1986 with an open stock price of $11 Adobe has created popular programs and file types such as PDF, Flash, and the award winning Photoshop software(History of Adobe, ND). Since then, Adobe has expanded to acquire other companies that assist Adobe is meeting the global needs of their customers. Adobe has a whole team of executives that lead to a very successful company. The CEO of Adobe, Shantanu Narayen has been CEO since 2007 and has overseen the acquisition of companies such as Omniture, Inc. Before that, Shantanu was President and COO of Adobe in which he carried out Adobe’s day-to day operations (Shantanu Narayen bio, ND). Adobe’s company structure has 12 primary executives under the CEO, Shantanu Narayen. These executive positions range from the Chief Executive Officer (CFO) to Field Operations executives. For a total of 13 positions under these primary executives. Resulting in a 3 tier structure. Adobe’s business model has shifted recently from focusing only on software development to add the Creative Cloud. A unique feature that allows users to use all of Adobe’s products as long as they stay subscribed. Adobe’s Business Model Product Strategy: Adobe develops leading software programs to empower the individual to produce high quality work in a small amount of time. Adobe increases its market share by providing software solutions to companies and individual. Distribution: Adobe sells its products via its website, as well as through a network of distributors, value added resellers (VARs), system integrators, independent software vendors (ISVs), and original equipment manufacturers (OEMs). Revenue: Adobe’s primary revenue comes from its software licensing and will continue to be so until Creative Cloud has more time to develop in the market (Business Model Analysis - Adobe Systems Inc., 2012). At the end of 2011, Adobe’s revenue was over 4 billion dollars. Adobe does its primary marketing and advertising through the web. They assign 74% of their marketing budget to be done through the web. That compares to about 12% spent by their competitors. Adobe posts betas to its web site which allows users to get a glimpse on Adobe’s future products that can help raise awareness of the product once it is released. Adobe’s beta posts to their web page also allows for testing and feedback from Adobe’s users and the general public. This gives Adobe a chance to adopt customers feedback into their products (Business Model Analysis Adobe Systems Inc., 2012). Adobe stays focused on a customer driven approach which pays off for them. Adobe has released a new type of subscription service called the Creative Cloud. Which runs for about 49 dollars a month. Adobe has released a new type of subscription service called the Creative Cloud. Which runs for about 49 dollars a month. Adobe’s Support Adobe offers great customer support for its products and services such as phone and chat assistance during normal call hours. Customers even have the choice to purchase additional support packages that can include certain levels of help desk assistance, updates, remote access, and expert consulting (Business Model Analysis Adobe Systems Inc., 2012). Adobe’s support model is effective because it helps to recognize the consumer’s needs and creates solutions to support them. Cost variables – Adobe is able to reduce costs of providing their products globally by thinking of localization from the first stages of development. Adobe itself states that the longer a company waits to localize a product, the more expensive it becomes. Cultural issues in design – Adobe seems to have a good need in India because print has been on the rise. In 2010 it went up by 10% - This opens up a market for Adobe’s InDesign software used in print media. 24/7/365 Staffing: Adobe employs a staff to resolve issues via phone or internet 24/7/365 with special purchased plans. Adobe is based out of the US; therefore their normal staff call hours are Monday – Friday 5-7pm PST. By keeping their 24/7/365 support to specially purchased plans, Adobe is able to cut down on the staff needed around the clock while still offering special support for paying clients. Adobe ranks security for its products highly. They have devoted quite a bit of resources and staff to see to it that their products are secure. Adobe has a system called Adobe Secure Product Lifecycle (SPLC) which composes top industry secure software development practices, processes and tools to protect their customers. Using SPLC, Adobe conducts rigorous tests and constantly trains their staff to ensure better protection of sensitive information. ADOBE PHOTOSHOP Adobe Photoshop is an essential app that designers and photographers use to enhance their photos and graphics. Noble Desktop offers a wide range of Photoshop courses, from retouching and creating graphics, to web design and animated GIFs. Our classes are taught by Adobe certified instructors with comprehensive training materials. ADOBE PREMIERE PRO Adobe Premiere Pro is a timeline-based video editing app developed by Adobe Systems and published as part of the Adobe Creative Cloud licensing program. First launched in 2003, Adobe Premiere Pro is a successor of Adobe Premiere. ADOBE ILLUSTRATOR From logos to patterns, from packaging to type, we’ll teach you lots of what Illustrator can do. You’ll create numerous graphics in class, using the standard drawing tools, the Pen tool, type, compound paths, effects, layers, masks, patterns, blends, colors, and more! Mastering Illustrator’s vector Pen tool isn’t the most intuitive process, but using our drawing templates, we’ll help you to learn how to master this tool. We’ll also show you ways to easily create complex shapes out of easy to draw basic components. In the end you’ll be able to use these graphics and techniques on any graphic, whether it’s for print or web. Adobe Acrobat Adobe Acrobat is a family of application software and Web services developed by Adobe Systems to view, create, manipulate, print and manage files in Portable Document Format. The family comprises Acrobat Reader, Acrobat and Acrobat.com Strengths of Adobe – Internal Strategic Factors As one of the leading firms in its industry, Adobe has numerous strengths that help it to thrive in the market place. These strengths not only help it to protect the market share in existing markets but also help in penetrating new markets. Based on Fern Fort University extensive research – some of the strengths of Adobe are – Automation of activities brought consistency of quality to Adobe products and has enabled the company to scale up and scale down based on the demand conditions in the market. High level of customer satisfaction – the company with its dedicated customer relationship management department has able to achieve a high level of customer satisfaction among present customers and good brand equity among the potential customers. Successful track record of integrating complimentary firms through mergers & acquisition. It has successfully integrated number of technology companies in the past few years to streamline its operations and to build a reliable supply chain. Highly successful at Go To Market strategies for its products. Weakness of Adobe – Internal Strategic Factors Weakness are the areas where Adobe can improve upon. Strategy is about making choices and weakness are the areas where an organization can improve using SWOT analysis and build on its competitive advantage and strategic positioning. The company has not being able to tackle the challenges present by the new entrants in the segment and has lost small market share in the niche categories. Adobe has to build internal feedback mechanism directly from sales team on ground to counter these challenges. High attrition rate in work force – compare to other organizations in the industry Adobe has a higher attrition rate and have to spend a lot more compare to its competitors on training and development of its employees. Limited success outside core business – Even though Adobe is one of the leading organizations in its industry it has faced challenges in moving to other product segments with its present culture. Not highly successful at integrating firms with different work culture. As mentioned earlier even though Adobe is successful at integrating small companies it has its share of failure to merge firms that have different work culture. Opportunities for Adobe – External Strategic Factors Opening up of new markets because of government agreement – the adoption of new technology standard and government free trade agreement has provided Adobe an opportunity to enter a new emerging market. Organization’s core competencies can be a success in similar other products field. A comparative example could be - GE healthcare research helped it in developing better Oil drilling machines. The new taxation policy can significantly impact the way of doing business and can open new opportunity for established players such as Adobe to increase its profitability. The new technology provides an opportunity to Adobe to practices differentiated pricing strategy in the new market. It will enable the firm to maintain its loyal customers with great service and lure new customers through other value oriented propositions. The market development will lead to dilution of competitor’s advantage and enable Adobe to increase its competitiveness compare to the other competitors. Lower inflation rate – The low inflation rate bring more stability in the market, enable credit at lower interest rate to the customers of Adobe. Threats Adobe Facing - External Strategic Factors As the company is operating in numerous countries it is exposed to currency fluctuations especially given the volatile political climate in number of markets across the world. Intense competition – Stable profitability has increased the number of players in the industry over last two years which has put downward pressure on not only profitability but also on overall sales. Rising raw material can pose a threat to the Adobe profitability. Increasing trend toward isolationism in the American economy can lead to similar reaction from other government thus negatively impacting the international sales. New technologies developed by the competitor or market disruptor could be a serious threat to the industry in medium to long term future. Nexthon Technologies is specialized in interactive Software Development , website development , website design, stationery Design, Branding and packaging, word press, e commerce , SEO , desktop application development , web application development , Consultancy and Marketing.Nexthon Technologies is currently a small start-up firm located in Gujrat, Pakistan, offers website design & development , Branding , Marketing and SEO services to small & medium sized businesses all over the world. The Company was formed in 2013. Currently it haas 10 Employees and is located in Prince Chowk Gujrat. Nexthon attracts small and medium business organizations or individuals, internet users and those who seek to harness the power of web applications in their business. At Nexthon quality and customer satisfaction is our top priority. They are specialized in Interactive Website Development, Responsive Website Design, Cross Plateform Development, Desktop Application Development. They have developed a software that gives Live Updates, Statistics and News of Corona virus from around the Globe, COVID-19 affected areas, along with in-depth details of Infections, Deaths, Recoveries and Critical Cases, Stay updated with latest Corona Outbreak. Visit https://coronastats.co The world is Changing rapidly. Keeping pace with technology and new updates is important. Our country must invest in new startups and technology companies. This would earn us a huge revenue. Suggestion: We all use Product/services of multinational companies but we should also support our Local/Domestics companies and especially Startup’s. Thank You SERVIS INDUSTRY Presented by Syed Ali Muhammad Presented to Sir syed Hamad CONTENTS • Introduction and History • Products and services • Swot analysis • MIS system of servis • Vision and mission statement • Company code of conduct INTRODUCTION AND HISTORY • • • • • Servis Industries limited (sil) is a Pakistani public company. It is based in Lahore and was founded on 1941 by Ch. Nazar Muhammad. Its main products are shoes,tyres and tubes. Currently they have over 600 employees working. They have two factories, located in Gujrat and Muridke PRODUCTS AND SERVICES • Servis has two types of manufacturing companies : • 1. Servis shoes • 2. Servis tyres Footwear brands They include, Servis brand shoes(oldest and popular), cheetah(only sports), Liza brand(for women), T. Z shoes(for kids). Tyres and tubes Servis industry’s less than half of sales revenue comes from tyres and tubes. They are made by using German technology and European standards due to which they are also exported. They have 450+ retail company stores. They also provide its products to independent retailers. SWOT ANALYSIS • • • • • • • • Strength Resonable pricing, variety of products stronge share in psx. Weakness Lack of good distribution, inability of size range Opprotunity More advertising on social media platforms, should develop new companies Threats New taxes by government and local competitors like Bata, urbansole. MIS OF SERVIS INDUSTRY • To grow their business they use MIS to extract data from varied sources • Organising, planning and decision making are done through information provided by MIS. • MIS helps servis in describing its objectives and its resources. • Servis industry uses data collected through MIS in marketing, sales and decision making process. VISION AND MISSION STATEMENT • Vision statement • To become world class company which leverages its brand and people. • Mission statement • To set up highly ethical business standards and contribute to national economy and assisting charitable causes. COMPANY CODE OF CONDUCT • 1.Child labour prohibition • 2. Equal employment opportunity • 3. No discrimination • 4. No smoking or use of drugs COMPANY BUSINESS ACTIVITIES • Purchase of raw materials • Manufacturing • Sale of footwear, tyres and technical rubber products CONCLUSION • Servis industry is one of the leading industriy of Pakistan. It is reliable and average priced. It contributes to our economy by exporting shoes and tyres. They export their shoes, tyres and tubes to Europe, Asia and Middle East . Due to their superior quality and reliability it has won many international award including best vendor performance award by Honda altas in 2012.So these kind of industries which contributes to national economy and status should be praised by government and public. The presentation of this information system is as follow: INFORMATION SYSTEMS AT PEPSI CO PRESENTED BY: RAJA Ali Saad 70070223 BBA 5th Management Information systems Submitted to Syed Hammad shah AGENDA COMPANY PROFILE. INFORMATION SYSTEMS. INFORMATION SYSTEMS AT PEPSICO. ERP AT PEPSICO. IMPLEMENTING ERP. PROPOSALS. VISION & MISSION “To be the world's premier consumer products company, focused on convenient foods and beverages. We seek to produce healthy financial rewards to investors as we provide opportunities for growth and enrichment to our employees, our business partners and the communities in which we operate. And in everything we do, we strive for honesty, fairness and integrity” HISTORY & PROFILE PepsiCo was founded in 1965 through the merger of Pepsi-Cola and Frito-Lay. They are headquartered in Purchase, New York. Pepsi has many products such as Frito-Lay, Quaker Oats , Pepsi Bottling Group, and has continued to gain acquisitions in recent years such as Gatorade, Tropicana, Starbucks bottled Frappucino drinks, SoBe health juices, and Aquafina bottled waters. “PepsiCo owns some of the worlds most popular brands including Pepsi-Cola, Mountain Dew, Diet Pepsi, Lay's, Doritos .” To support its operations, PepsiCo has 36 bottling plants in Pakistan, of which 13 are company owned and 23 are franchisee owned. In addition to this, PepsiCo’s Frito Lay foods division has 3 state-of-the-art plants. PepsiCo’s business is based on its sustainability vision of making tomorrow better than today. PepsiCo’s commitment to living by this vision every day is visible in its contribution to the country, consumers and farmers. Type your text FINANCIAL PERFORMANCE Pepsi Co brands are available in nearly 200 countries and territories. It generates revenues of over $43 billion and has over 168,000 employees. INFORMATION SYSTEMS ROLE OF INFORMATION SYSTEMS IN BUSINESS FIRMS INVEST IN INFORMATION SYSTEMS IN ORDER TO: ACHIEVE OPERATIONAL EXCELLENCE. DEVELOP NEW PRODUCTS & SERVICES. ATTAIN CUSTOMER INTIMACY & SERVICE. IMPROVE DECISION MAKING. PROMOTE COMPETITIVE ADVANTAGE. ENSURE SURVIVAL. ORDER FULFILMENT OF PEPSICO SALES & MARKETING APEX LEVEL: monitor trends affecting product & sales, planning of new products, monitoring performance of competitors. OPERATIONAL LEVEL: support market research, pricing decisions & sales performance FUNCTIONAL LEVEL: locating potential customers, process orders, provide customer support MANUFACTURING & PRODUCTION SYSTEMS APEX LEVEL: planning long-term manufacturing goals, technology investments & locating new plants. OPERATIONAL LEVEL: analyze & monitor manufacturing & production costs FUNCTIONAL LEVEL: manage status of production tasks, keep up the requisite inventory level. FINANCE & ACCOUNTING SYSTEMS APEX LEVEL: long term investment goals, long range forecasts of firm’s financial performance. OPERATIONAL LEVEL: oversee & control firm’s financial resources. FUNCTIONAL LEVEL: track flow of funds in firm through transactions. HUMAN RESOURCE SYSTEMS APEX LEVEL: identify manpower requirements (skill, education level, number of positions) OPERATIONAL LEVEL: monitor & analyze recruitment, allocation & compensation of employees. FUNCTIONAL LEVEL: track recruitment & placement of employees. TPS in PEPSICO It serves operational managers in the sense that it updates them with the required activities on floor. Its principal purpose is to answer routine questions & to track the flow of transactions through the organization. Monitors status of internal operations & firm’s relationships with suppliers. It is the main source of information for other systems. MIS & DSS in PEPSICO It provide middle level managers with report on factory’s performance & monitoring activities & helps in predicting future performance. Summarizes & gives reports on basic operations using data from TPS. It enables drill down facility to check the performance level. It is typically not very flexible system. The system uses various modules to gain information from data. OBTAINING DATA FROM ORGANIZATION’S TPS EXECUTIVE INFORMATION SYSTEMS (EIS) in PEPSICO This type of information is primarily used by senior managers. It addresses strategic issues & helps in formulating long term plans. Helps in identifying what the consumer’s taste will be in coming years? It uses web portal interface to present the content RELATIONSHIP OF VARIOUS SYSTEMS MARKET SHARE Mis helps PepsiCo's managers to recognize market trends, in respect of price, differentiation of products & timely information of market trend. Effective marketing planning is assisted in terms of product planning, pricing, promotion & distribution. It helps in taking quick decisions & also validating manager’s decisions. It provides reliable & relevant information so that managers can take effective decisions at right time. Thankyou MT Al-Massnah Tiles Inc. Pvt. Ltd. Al-Massnah Tiles Inc. (PVT LTD.) A Project of M.I.S MT Al-Massnah Tiles Inc. Pvt. Ltd. About ME Muhammad Usman L B S : B B A - 5 th Instructor: Hammad Shah. MT FR About Company A l - M a s s n a h T i l e s I n c . ( P V T LT D . ) Company Name Characteristics • Company name was based on beach from Oman. • Established by Egyptian. • Established in 2011. • Makes Tiles. • Imports and Exports. • More than 70 employees including management. • Available Builders and Civil Engineers. • Started with Whiteware tiles. MT Inc. (Pvt. Ltd.) 3 About Company (Cont.) A l - M a s s n a h I n c . ( P V T LT D . ) • • • • • Main Plant in Azerbaijan. Mid-Level Company. International level share holders. International level employees. Pakistani, Bengali and Indian labor. MT Inc. (Pvt. Ltd.) 4 MT FR About (Raw-Material) A l - M a s s n a h I n c . ( P V T LT D . ) • Earth Crust. • Clay, Feldspar and Chemicals. • Mineral objects mined from Oman and imported to plants. MT Inc. (Pvt. Ltd.) 5 About (Management) A l - M a s s n a h I n c . ( P V T LT D . ) • Shareholders are managers. • International level management. • Based on skills. MT Inc. (Pvt. Ltd.) 6 MT FR About (Employees) A l - M a s s n a h I n c . ( P V T LT D . ) • Cheap Labor. • Indian, Pakistani, Philippians and Bengali. MT Inc. (Pvt. Ltd.) 7 About (Pandemic Effects) A l - M a s s n a h I n c . ( P V T LT D . ) • Shorter Supplies. • Difficulties in Import and Export. • Employees were stuck in home countries. MT Inc. (Pvt. Ltd.) 8 MT FR CI About (Policy) A l - M a s s n a h I n c . ( P V T LT D . ) • Focus will be placed on pricing strategy. • Builders will be focused that how they will be served. • Company will manufacture, supply and export only also high quality material. MT Inc. (Pvt. Ltd.) 9 About (Policy) A l - M a s s n a h I n c . ( P V T LT D . ) • Anti-harassment & NonDiscrimination. • Employees Satisfaction. • Leave & Time Off Benefits. • Recording Work Hours And Pay. • Safety & Health of Employees. MT Inc. (Pvt. Ltd.) 10 MT FR About (ORGANIZATION CULTURE) A l - M a s s n a h I n c . ( P V T LT D . ) ØAttention to Detail • Analysis and attention to work by the employees. ØProcess Focus Orientation • Managers do focus on the process of achieving a work or task rather than focusing on the Outcome. ØPeople Orientation • Effects on the employees while making decisions by the managers are strictly accounted. MT Inc. (Pvt. Ltd.) 11 CI About (ORGANIZATION CULTURE) A l - M a s s n a h I n c . ( P V T LT D . ) ØTeam Orientation • Team work is promoted within the employees. ØAggressiveness & Cooperation • Managers as well as employees are cooperatives to their colleagues rather than aggressive. ØStability • Organizational decisions are made according to the reputation and stability of the industry. MT Inc. (Pvt. Ltd.) 12 MT FR About (ORGANIZATION CULTURE) A l - M a s s n a h I n c . ( P V T LT D . ) Ø Innovation & Risk Taking • Employees are encouraged to be innovative and risk takers. ØStrong Culture Implementation • Every employee knows about the prime goal of the industry. • Every Employee is aware of the industry stories and achievements in the upcoming future. • Employees are selected and promoted according to their behavior and values. MT Inc. (Pvt. Ltd.) 13 About (Production Process) A l - M a s s n a h I n c . ( P V T LT D . ) ØBatching • Raw material is batched according to the body structure of tiles and tile requirements by the customer. ØMixing and Grinding • Raw material is crushed in mixers and grinders, after that, raw material for making tiles is mixed. MT Inc. (Pvt. Ltd.) 14 MT FR About (Production Process) A l - M a s s n a h I n c . ( P V T LT D . ) ØSpray Drying • The mixing and grinding process involves a huge amount of water. After mixing and grinding, extra water is removed and dried from the mixed raw materials. ØForming • Well mixed raw material is formed in a square shapes. MT Inc. (Pvt. Ltd.) 15 About (Production Process) A l - M a s s n a h I n c . ( P V T LT D . ) ØDrying • After shaping and forming, tiles are dried in ovens to make them solid. ØGlazing • A specific selected side of tile is glazed and made look like glassy surface. MT Inc. (Pvt. Ltd.) 16 Management Infotmation System • • • • • FR Used for decision making and analytics. Used for efficient performance of organization. Commonly used in multi-tasking organizations. Lies in tactial management. Tile manufacturers use Statistical Process Control System. A Short Lecture 17 S.P.C FR • Statistical Process Control. • Features that are used in manufacturing process. • The software is utilized in following organizational activities: • • • • • • • S.P.C Management Schedule and Planning Flexible Data Quality Control Maintenance Work Center Control Reporting 18 FR S.P.C (Cont.) ØManagement • • • • Billing Notifications Repairing Notifications Production Controlling Barcode Linkage ØSchedule and Planning • Payment schedules • Billing Schedules • Production Planning ØFlexible Data • Changeable Data S.P.C ØQuality Control • Inputs are analyzed. • Raw Material Data Comparison • Quantity Analysis ØMaintenance • Monthly Notification Alerts ØWork Center Control Panel • Employee Information • Employee Job Duty Information ØReporting • Billing Details • Accounting Sheets 19 MT Al-Massnah Tiles Inc. Pvt. Ltd. Thank You, J Muhammad Usman 70070208@student.uol.edu.pk - MIS Of McDonalds Presented To: Sir Syed Hammad Hussain Shah Presented By: Osama Riaz History of McDonalds McDonalds is an American fast food company. Founded in 1940 as a restaurant by Richard and Maurice McDonald in San Bernardino, California, United States. McDonald's had its previous headquarters in Oak Brook Illinois, but moved its global headquarters to Chicago in June 2018 McDonalds McDonald's is the world's largest restaurant chain by revenue. Serving over 69 million customers daily in over 100 countries across 38,695 outlets. Although McDonald's is best known for its hamburgers, cheeseburgers and French fries, they feature chicken products, breakfast items, soft drinks, milkshakes, wraps, and desserts. McDonald's is the world's second-largest private employer with 1.9 million employees (behind Walmart with 2.3 million employees). The use of MIS System in McDonalds Transaction Processing System(T.P.S) Decision Support System(D.S.S) Point of Sales System(P.O.S) Made For You System(M.Y.S) The Transaction Processing System Each time McDonalds place an order with its supplier , a transaction happens , and the transaction processing system records the relevant information As supplier 'name , address , the quality of the items purchased and finally the invoice amount. Decision Support System(D.S.S) DSS is a framework that backings administration in settling on choices in regards to business exercises by examining information and delivering non-routine situations for administration to browse. McDonald's administration for the most part uses DSS to examine the market and think of a solution(s) to issues. Points of Sales System They need to not just be able to handle the roughly 70 million orders they process on a given day but also report on and make use of the actionable data each of those customers provides. The McDonald’s POS has its origins in a platform created by MediaWorks: Neo. First developed for McDonald’s Brazil in 1998, some variation has been used in McDonald’s locations from around the world ever since. But operations were brought in house by McDonald’s in 2008. The newest version of their POS is titled NP6. NP6 is still built on the infrastructure of the MW:Neo system but has been customized to meet the unique needs – and the unique scale – of McDonald’s operations. Made for You System MADE FOR YOU system means your food is only prepared once you place your order. This means you are guaranteed a hot & fresh meal every time. The End