1. Is after-hours business communication necessary in the 21st century?
-worker expected to be available 24 hours daily since we are shifting to working from home now.
-majority of the workers do not want to be contacted after hours.
-because the worker only has their own time right after they finishes their work and on weekends.
-Hence, the afterhours communication in this 21st century is not necessary.
-The employer and worker should make a good use of time that they have during the business hours
instead
2. What is the common form of after-hours business communication?
-usually through WhatsApp messenger and emails.
-21st century, majority of the people are using a smartphone and use WhatsApp application as a tool
to communicate with other people.
-that kind of application are easy to use and
- forget when the right time is to communicate with their colleagues at after-hours business about
work which lead to a misuse of the communication tool that we have now.
-from my experience, there are sometimes where the upper management would email me whenever
they need a work to be done as soon as possible, even when they know it was no longer an office
hour.
-Some might just follow the flow by replying and get the job done,
-know how much your time worth,
-choose to not reply to the text at afterhours business as it was your free time to spend.
-Unfortunately, there is not as much as people who brave enough to do so as they are afraid, they
might lose their job.
3. As a sales representative, how often do you communicate after working hours and does
this impact you?
-understand why some of the workers insist to get the response right after they send it.
-I used to reply to the text as it sounds important whenever I read the messages.
-it was related to the sales of my company hence why it should be done as soon as possible.
-I have wasted most of my time on work even though it is no longer a working hour.
Now, I would not tolerate much with the messages and the emails that I received as i believed that i
must use my time wisely
- to take a good care of me and my family, have a quality time with them.
- should be practice by everyone no matter how important the work is.
-The afterhours business communication is now increase because people are tolerating it since the
start of the covid pandemic as most of the employee are working from home.
-By not giving a cooperation to this matter, my personal time are not being intruded by the amounts
of afterhours business workload that must be done.
Answers for audience
-to overcome these challenges, Ive found a few recommendations to manage this after-hours business
communication.
1. Improve Training and Policies Regarding ‘‘After Hours’’ Communication
My companies now have training on proper meeting etiquette, it would be beneficial for
organizations (as well as each work group) to carefully establish protocols or boundaries for when
work communication should and should not be sent.
One of the important considerations for such a policy is to identify the most appropriate topics for
discussion via electronic versus face-to-face communication. For example, an organization might
discuss about sensitive concerns, such as job performance, or sales activities related, during a face-toface regular work hour instead.
2. Consider the Timing and Context
Another important consideration is time and context. With respect to time, the sender should
consider how much time the communication is likely to require in terms of both reading (and
comprehending) as well as in responding to the request.
For example, if the other co-worker is sending a link to ‘‘an interesting article that might help with
your presentation’’ late at night before an important early morning presentation, that may cause
the recipient to spend a considerable amount of time (that is clearly already limited).
Unless if the sender is asking things or information that is readily accessible for example, the name of
an important client’s spouse to the recipient, that is may not be viewed as burdensome, therefore it
is considered appropriate to be send and reply.