BITTER SWEET POLVORON “Overcome the bitterness through baked sweetness” Members: Kyle Alamag Jrose Cabillo Trina Dalde Kirk Del Carmen Frincese Gabriel Nicole Gonzales Victor Lapuz Haydee Melosantos Jeramy Palattao Katherine Sazon M11-B Background of the business Bitter Sweet Polvoron creates and sells sweets, specifically polvoron to Jose Rizal University students and faculty. Our polvorons are sold for 30 pesos per pack. The pack includes 5 individually wrapped cookies and cream flavored polvorons. Bitter Sweet Polvoron has an online page in Facebook where people can learn about our products and order. Transaction is done through meet-ups inside the school or through deliveries in classrooms. Purpose of the business Bitter Sweet Polvoron creates sweets in lined with our tag line, “Overcoming bitterness through baked sweetness.” Our small business aims to bring joy to every customer. We make small treats that give customers the satisfaction they want. SWOT Analysis Strengths People love our Special Polvoron because of the additional ingredients that we mixed that gives a twist to the original taste of the polvoron. Our polvorons can be kept inside the refrigerator for one week when you don’t want to eat it yet. But then, you will see and find out that there would be no differences that will occur during that time. Our polvoron will taste as it is because of the quality and the process on how we made them. You can also give our polvorons to your love ones and can be shared by 2-3 person in just 1 pack. We named our product as Bitter Sweet Polvoron because every bite of it will surely taste good as the name itself. Also, our product will never disappoint you. We are consistent until the end. Our product has also a fantastic marketing strategy. We make sure that we can sell our product with those people who ordered our product. We also made some advertisements to purchase our product to the others. Weaknesses The weakness of our business is the target market. We have limitations in our target marget. We must sell our polvorons to JRU students and faculty only. It is hard for us because most of us were transferee and we barely know other students even the facilities in the campus. We also deliver our products ourselves so we have to manage our time. But because we love what we are doing we still manage to come right in time when we are having meet-ups and deliveries Opportunities There are opportunities for other consumer outside the JRU we can sell and expand our product after we have completed and finished the project because many of the orders in our Facebook page is from the outsiders so as a group, we decided to take that opportunity to gain income. We are not just working but we are also having fun. Other opportunities are that we can change and add more flavors to our product for it to become more popular. Our consumer may also have the chance to pick whatever flavors they are craving for. If our business might be successful in the future, we might add some more items to sell for the consumer to be satisfied. Threats The Threats in our product is the competition between other small businesses such as the Oreo pastillas, graham balls and bread rolls which are businesses in our section and rice meals from other sections. All of which are also easy to sell. (We think of ideas to create and make products which are scrumptious to everyone. We created a kind of polvoron which cannot be forgotten by anyone even with those famous competitors. Not all of us have a sweet- tooth so it is hard for us to convince other consumer to buy our product. But then because of our good strategy they will still end up buying our product.) Marketing Strategies Social Media Many people around the world have and uses different social media accounts. Teenagers and young adults use social media platforms to post updates, learn stories, discover things and do other activities that suit their purpose. Our business mainly utilizes Facebook, an example of a social media platform, to market our product. We created an online page where people can learn about our product and order them. We also post posters and videos in the page to inform our customers about our product. Word-of-mouth Strategy This is one of the most commonly use marketing strategy of small businesses. We told our family and friends to like and share our page and also tell it to people they know. We also persuaded people we know from school to patronize our product. This proved to be one of the most important strategies because more people started to order and avail our product after we utilized this. Process The first thing we do is to cut cellophanes into equal parts. Second we put the molded polovorons inside the fridge for about 20-30 minutes. Third, we get the polvorons out of the fridge and then will start wrapping it individually in cellophane and after that we will put the polvorons back to the fridge. Last step, is to put 5 pieces of polvoron in each plastic bag with our logo and tie them with ribbons. Packaging Each polvoron is individually wrapped in cellophane and our put inside plastic bags that has our logo in it. The packs are tied with ribbons and our checked for any damages. Delivery When a customer orders in our online page in Facebook, we ask him/her when and where he/she will get the products and deliver it on the agreed details. Bitter Sweet Polvoron does meet-ups or deliveries inside the school premises only. Personal Experiences I learned that it is really hard to think of a product that you will be selling to people, in that case you start taking risk because there is no assurance if people will buy it. Our product is polvoron, I learned how to make it, from the very first thing to do, the mixing of ingredients and up to the packing. At first we’ve got a little problem about molding the polvoron because it didn’t shape well but after that we figured out that we’ve got the wrong molding equipment. When we make the first batch of our product we are so excited to sell it, at first we sell it to the people we already knew but even if we already knew them we still need to persuade them to buy our product because it about their money spending to us our role is to make that money worth spending for. We also accept good or bad comments, reaction or feedback of our customers, in that we are able to improve our product. I really have a good time persuading our customers, making polvoron is really fun, while we were having fun we didn’t notice we were also making memories, memories that I know we will bring until we grow old, until the rest of our lives. I also think that building a business even if it is small or big business is hard. But they said it is all about taking risk, because if you stay in your comfort zone there will be no progress & there will be no growth, but if you want to keep learning, to keep moving and to keep growing then don’t be afraid to take risk. Risk going for the life you want, or guarantee living with one you don’t want. If you’ll ask me if we succeed in our small business? I’ll definitely say yes, because for me success is being able to do what you love to do and learn new things while having fun. Do what you love every day, and you will never work a day in your life. - Kyle Alamag In selling and creating your own product and business gives you an excitement and accomplishment. But not with us because for me, being with your group of friends can is much more happier,exciting and also it can be an accomplishment to you, why? Because I know that I have a contribute with our business and it is much more happier and exciting because I have the time with my friends. We sell our product “Bitter Sweet Polvoron”. In our preparation for our product,we contribute Php. 48.00 for the ingredients and materials we needed in making a polvoron.With this amount we made a hundred of polvorons. When we cook the ingredients of polvoron, it is hard for us because in cooking polvoron you need to mix it again and again so that it will not get burn and to the point that we need to change each person cooking every 20 minutes because it is so painful in the arm. But, when the polvoron is now cook it is a relief to us. In the preparation, it is the hardest part for me, because when you touch the polvoron in a wrong way, the polvoron will be crashed again so that we need to be careful.Also,when we are wrapping the polvoron in the cellpophane,it is so hard because the polvoron is so soft that one wrong move you will repeat it again. Preparation moment is the time when we have fun the most because sometimes we didn’t noticed that some of our groupmates are eating the polvoron and we just laugh about it and there is a time that when we are going home one of my groupmate take two polvorons at home without as noticing it.Most likely, we share our page with our other friends and I’m happy that they share it as well.we are getting feedbacks too with our customer so that we know what to improve in our product and what to change. I learned a lot with this kind of activity, I learned that you don’t need to be selfish for you to be happy, being contented on what you have and enjoying what your doing is the best thing that you can do to success. Having a business with a help of friends or even with an advice of a friend are most likely to succeed for me because they are the one who gets feedback to the others. Because in business you need also a good communication.Making your product with the help of others is not that bad, but you need also to trust yourself on what you can do. If you need help, don’t hesitate to ask with your friends or known person because they can help you. Having a business with a help of friends or even with an advice of a friend are most likely to succeed for me because they are the one who gets feedback to the others. In a business, you also need a good communication. -Julieta Rose Cabillo I would say I am very lucky to have my members in this group. Everyone was helping and cooperating to build this business .Although we experience hardships and ups& downs. I am proud to say that we run this business successfully. By making this business , We think of a product that is easy to make and affordable to the students. The first that pops out on our mind is a dessert. We brainstorm just to know what dessert is easy to sell to the students of Jose Rizal University. So the final was Polvoron since the ingredients are very affordable. While doing the Polvoron , I help Nicole and Jeramy to make the logo. We also help each other to pack the Polvoron in order to sell the product as soon as possible. When we are selling the Polvoron to the students, I learned how to communicate well by answering their questions regarding to the product and receiving some feedback from the customer. We learned how to overcome when there's some problem to out business. Even in such a young age, we already know how to become a businessman/woman. I know that this experience will help me in the future. -Trina Dalde This project was a first time experience for me. During my junior high school years I was not able to take part in our business fairs because I was part of a quiz bee and a national costume contest. Everything our group did, from the product making up to the actual selling, were new to me. I learned the importance of checking the prices of raw materials, having a systematized product making process and having different marketing strategies. Our group started by talking about what we should sell. Some of our ideas were to sell t-shirts and graham balls. Both of which were not chosen because it would have been hard to sell t-shirts and there might be groups who will sell graham balls already. That is why we decided to sell polvorons which were easy to make and sell. I do not have any background knowledge or skills in cooking. When we were creating the polvorons, I was first reluctant to help in the first batch because I felt like I would ruin it so I first observed my group mates. They mixed and filtered the ingredients. My part came in after this, I together with some of my group mates molded the dry ingredients inside polvoron makers and packaged them in wrappers. From this experience, I learned that even small products require and a careful and organized process because If not the polvorons would not stay in shape and would crumble during the packaging process. I also realized that even these small products require a lot of effort and focus. If you will not give your best in every detail, you will not be able to produce good quality products. After the product making process, we then created our online page in Facebook and started to market our product. This was when I fully understand why marketing is important in a business especially to a new one. We first created digital posters to inform the people of our product. We then messaged and told our family and friends to like our online page and tell it to their peers. People then started to notice the page and there was even a woman who messaged and offered a polvoron maker machine. If we did not utilize the word-of-mouth strategy and use the art of persuasion we would not have been able to sell a single product. I learned that if you are new in the business world it is important to be able to reach and inform your target market of your product before you actually sell them because people will not buy a product they do not know anything about. Customers should always be kept informed of the products you are selling. We posted pictures and a video of our products and future plans. During the actual delivery and transaction, I learned small but important lessons. Most of these revolve around being prepared. I learned that you should always have change for big Peso bills; you should also list the number of products going out and the revenues going in properly and that every transaction must have a receipt, a copy for the customer and a copy for the business. For me, the happiest part was counting the profit for each day and checking the record of transactions. Having a copy of the receipt per transaction was really helpful in knowing if the amount of revenues were equal to the number of products sold. This project allowed me to have a first-hand experience in selling and marketing products. The experience was not a smooth trip; we encountered hurdles along the way. One of the problems we encountered was how to keep the polvorons in shape because we did not have a polvoron maker at first. We tried freezing it and letting it sit under normal temperature. We then searched and found out that we a polvoron maker is really needed. Having good cooperation and a thirst for continuous improvement are things that should always be present when making products. The mistakes we made and the failures we encountered were the keys that led us to the doors of success. Because of this experience, I was able to gather knowledge and learn things I know I will be able to use and apply in future projects and activities I will do as an ABM student in the present and as a professional in my chosen career in the future. - Kirk Patrick F. Del Carmen In the beginning, I expected that this group would be productive and I was not mistaken. First is because the people in it are responsible and reliable. I like how obedient we are every time our leader gives us a task. From the start, I am always curious what these people can offer to our group in which I was not disappointed. Each of us showed traits that are very helpful in making this small business a success. The whole process was tough, the ups and downs and the difficulty of the task. I did not expect that our polvorons would sell. First, only one of us was experienced in making it. Then, getting our group together is also hard because of our different schedules and some have other tasks to do. After the first batch of our products, we gathered our customers' honest opinions and made sure that the small complaints we had is no longer seen on the second batch that we had made. To sum it all up, the experience I had was remarkable for me because I am glad I am with the best group and group mates. The experience I had within the process and the cooperation we had was great. I honestly couldn't imagine myself being on another’s' group. It was fun and educational for me. The lessons I learned, I would surely carry it for future purposes and the mistakes we made will be a reminder for me. -Nicole Gonzales Even though a piece of my contribution was only to cut the sheets of cellophane for the wrappers and sell the actual product in the campus, but with the process alongside of selling our product, whether the task was hard or not, the experience of coordinating with my group mates and watching everything fall into one solid piece of success resulting from old-fashioned hard work. Selling the product and searching for people who are willing to buy the product wasn’t much of a hassle since we know some people in school. Overall, the experience gave me a fresh start on selling a product by group, like a corporation, we are a group of people authorized to act as a single entity, united as one. - Victor Lapuz During the process of brainstorming about us having our own online business was fun but not as easy as we thought it could. We are a lot, we have so much opinions/suggestions of products that is capable of being bought by the customers and at the same time, easy for us to make. Making a homemade delight like a Polvoron is what we end up making then sold to our online customers. As students who are always busy in their academics combined with being an online seller is hard. It is very time consuming because after class, we would buy the ingredients, prepare all the materials needed then make a delicious Polvoron. Then wait for them to cool inside the fridge before packing them putting our own logo. And the next part is the most tiring one, we have to wait and cope up to the costumer’s desired time of when we can deliver our product or meet up with them. Yes, we as a group mates/sellers share the same schedule, but our customers is way far different from ours. We have to stay inside the school until 6:00 pm just to wait for them to finish their class and be able to taste our Polvoron. Hard work makes our business work. We would say that after every product being sold, as a seller it is gives us a feeling of being satisfied. That keeps us motivated to do more, sell more and make more money. Even though we had a hard time dealing with our online business while staying up in school, it made us happy because we get to experienced something we never thought we can do as a Senior High School student and that is to sell a homemade product as a Marketing project at same time earning money. We are looking forward to finally get our reward which will be a party thrown by our beloved teacher, Ms. Jerlyn Sending. From that experience, we as a team learned a lot. To being a positive thinker or optimistic that someone will love the product we made is the key to persuade the customers to buy a pack of Polvoron. To balance our time for studying and being updated to our page. To manage an online business inside the campus and to market our homemade delight that made us feel like a sales person doing a sales talk to a student passing by, made them like our page and the most important thing is to experience having a transaction. - Frincese Gabriel In this project; first, I learned how to communicate well to our consumers because when we sold our products to them, we applied the rightful attitude for them to know and see that we are serious about our work and that is one of the reasons why they are coming back to buy our products. Second, I learned to make a Polvoron. With this project I experience to cook even if it is just a simple and easy one. I really had fun because it is a new experience to me and I’ve became proud of myself and to my groupmates as well because of that. Third, is that I learned to cooperate with my groupmates. I know for the fact that I am not into participating when I was in my Junior high school stage. But because of this project I learn to share my ideas to others and now, I know why groups make better decisions than individuals. Because of our Teamwork we successfully finished our task as a student and a seller. I also experience about something higher which creates a deep connection between a us and our consumers. Instead of telling our consumers what we think they want, Now, they are the one who tell us exactly what they want, and how, when, and where they want to receive our product. It is a good experience for me and also for my Groupmates because we are given a chance to prove something that we can’t do properly in the past. For me, the main goal of this project is our experiences in selling, team works, creativity, and the strategies that we’ll be doing in selling our product to our consumers. This experience will serve as Guide for us in our future so that we can tell that even in such a young age, we already experience selling like a true businessmen/ women. -Jeramy Palatao