Prevent Falls Makn igHealthCareSafer, Together SaferToget Falingcanresultinseriousinjury,butmostfalls are veryonewantshealthcaretobeassafeaspossible—patients, preventable.Youareatgreaterriskoffalingwhenyou are tE h eirfamilesandfriends,healthcareproviders,physicians. staff feelingunwelorareinunfamilarsurroundings. Reducing a n falsiseveryones' responsibilty;patients.family, friends dhealthcare leaders. andhealthcare staff. Weinviteyoutopartnerwithustohelpensurethatyourcare is safe.Beaware,ben i formed.andbe involved. ToReduceyourRsi ksof Falling Ifyouaresick.pe l asedonotvisitanyoneinhospitalorcare •Lookaround,slowdown,holdontosomething,ask for facility. assistance,waitforhelpandbecautious.Don't risk falling. •Tell staffandcaregiversifyouareunsteadyonyour feetorifyouhaveever fallen. HealthLinkAlbertaisa24houraday.sevendaya week •Takeyourtime:useneededsupportssuchasa cane, te honehealthadviceandhealthinformationservice answered walkerorcrutchesespecialywhengetingoutof bed bylerp e gisterednursesbydialing "811" ora chair. •Keepoften-useditemswithinreach:useyourcall bell for assistance. •Reportspilsrightaway.Wetfloorscancause accd i ents.Tellastaffmemberifthefloorinyour area HealthAdvice 24/7 iswet,andusecauto i nifyouseea"wetfloor" sign. •Avoidwearn i gclothingthatistooo l oseortoo long. •Wearfootwearthatfitswelandhasgoodtraction. Indoorshoeswithao l wheelandrubbersoles are best. Thankyoutoourpatientsandtheirfamilesforassistingn i the creato i nofthisbrochure.Toorderbrochures. email patient.engadementgalbertahealthservices.caw itheamount required,orcall 1-877-735-1102. HealthAdviceInformation Health Link 4 Al b erta Health ■ Services ■1■ Alberta Hea ■ Services AlbertaHealthServci esiscommitedtopartnering with P a t i e n tscanplayavitalroleinmakingcaresafeby being youinprovidingsafe,qualitycarethroughouthehealth aware,n i formedandactivelyinvolvedasamemberoftheir caresystem. healthcare team. VerifyYourPersonalIdentification Ask.Listen. Talk •Verifyingpatientidentificationisanimportantfactorin the safedeliveryofhealth care. •Foryoursafety.weroutinelycheckandconfirm your identifcationatvariouspointsinyourjourney.For example, atPatientRegistration.beforeaprocedureorwhile receiving care. •Confirmationmayn i cu l destatingyournameandbirth date, orprovidingyourhealthcarecardorother identifying documents. •Pleaseletusknowifyouchangeyourname.address, phone number.oremergency contact. Ce lanYour Hands •Medicationsaremorethanfiledprescriptions.Theyinclude ver-the-countermedci n i es,anysupplements.vitamins or Safetystartswithgoodcommunication.Helpuskeepyou safe •Keepinghandscleanisthebestthingyoucandoto prevent o herbalremedies,inhalers.patches,ointments.eyedrops thespreadofinfections.Coughorsneezeintoyoursleeve or a bypracticinggoodcommunication: ndsamplesfromyourdoctor.Includetheproduct name, coveryourmouthandnosewitha tissue. thedoseandtimeyoutakethe product. •ASKyourhealthcareprovidersaboutyourhealth care •Helpstopgermsbyusn i gthealcohol-basedhand rubs • If a c h a n g e i s m a d e t o y o urmedications,askwhy.Know pa l n.Findoutwhatyoucandotofeelbeterandimprove locatedthroughoutthefacility,orwashingyour hands a r eforandhowtotake them thoroughyl withsoapandwaterfor20seconds.Ifyou need whatyourmedicationesm yourhealth. ( e . g . w i t h f o o d ) . R e m bertoupdateyourlist.Share your •LISTENcarefulyandaskformoreinformation, especiallyasssi tance,askfor help. eeahealthcare provider. ifyoudon'tunderstand.Takenotesandbringafriend or • If youaren'tsureifyourhealthcareproviderhas cleaned listeverytimeyrhoaudsa e reactiontoamedicationorfood theirhandsbeforecomn i gintocontactwithyou.it's okay to •Hparovdeuycot?uIfesvo familymemberwithyoufor support. ,tellamemberofyourhealthcare team. •TALKaboutyourconcerns,needsandprioritieswith your ask. heatlhcareproviders.Talkaboutyourpa l nofcare.what it •Remindotherstocleantheirhands.suchasyour family m e m b e r s . f r i e nds, or h e a l t h c a r e providers. TolearnhowtomakeyourMedLsi torformoreinformation means,andwhatyoucanexpectto occur. gototheAlbertaHeatlhServiceswebsite below: Ifyoudonotspeakorunderstand English, knowbestwhatmedci ato i nsyoutakeandhowyou take KnowYour Medications pleaseletyourcareteamknowanda translator•You them.Keepanup-to-datelistofallmedci ato i ns(MedList) and www.albertahealthservices.ca/ canbe contacted. carrythiswithyouasitspeaksforyouincaseyoucan't,or if youdon'talwaysrememberallthemedicationsyoutake. KnowYour Medicine RevsiedSpring2015ReprintedApril 2015 DE-444