Vernesha Corouthers
[10023 14th street North] | [St. Petersburg, FL, 33716 | [7273424144] | [Corouthersv@gmail.com]
Professional Summary
Obtain a full-time position in the Healthcare administration industry focusing on, Patient care, stability,
encouragement, working in a fast-paced environment, handling paperwork, providing excellent Customer
Service. Experienced in long-term care patients, also chronically ill. Assisting with daily living activities and
household tasks.
Education
St. Petersburg College
Associate's Degree
Major: Business Administration
Southern Technical Institute
Home health
CNA training completed
Skills & Abilities
o 3 years in administration professional
o Patient care and safety
o Medical terminology
o Diagnostic testing
o Vital signs
o Privacy/ HIPAA
o Charting
o Medical Records
o Excellent in written and verbal communication
o Known for having a great attitude and great customer service skills
o Proficient, in many applications, such as (word, excel, PowerPoint, Data entry)
o Sufficient with P.A.T
o Explaining Sign and Consent forms
Experience
Feb2021- Planned Parenthood (Healthcare assistant (Front
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Greet Patients
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Gather Patient information
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Insurance verification
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Medical Billing
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Medical Terminology
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Explain Patients’ rights to privacy
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Sign consent forms
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PAT tracker,
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NextGen
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Confirming next day appointments
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Scrub schedule
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Explaining different types of Birth Control
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DMPA
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Keeping patients aware of wait time while moving in a quick manner
2020- 2021 Reliant Pharmacy Pharmacy Associate
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Answer inbound calls to the Pharmacy.
Place medication refill order in a computerized system at patient request.
Submit requests for special orders as needed.
Track medication packages in various vendor systems such as UPS.
Research orders status and delivery at patient or center request.
Inactivate patient accounts in computerized systems.
Process patient address changes, ensuring accurate address information.
Communicate with patients regarding their medications orders, including verifying order status.
Respond to all patients' requests and communicate with Reliant staff regarding feedback.
Assist with stocking and inventory tasks.
2017-2020 Gateway Care Center
Receptionist/Assistant Business Office Manager
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o Responsible for posting payments and charges to patient ledgers, balance daily receipts, collect
delinquent accounts, and patients accounts.
o Prepare, scan and fax all accounts payable invoices.
o Maintain the facility checkbook and reconcile checkbook regularly.
o Exhibit excellent customer service and a positive attitude towards patients.
o Greets visitors and families at the door, directs them to where they need to go.
o Responsible for taking information and or messages then letting the Executive Director know that an
inquiry is waiting.
o Answers questions and assists residents as needed throughout the day. Solves problems as they arise.
o Answers the telephone in a timely and professional manner, takes and delivers messages for those
department heads that are unavailable to take the call.
o Receives, sorts, and delivers mail to residents and staff.
o Experience with PCC and RFMS (resident trust)
o Coordinate with HR with new hires, benefits orientation, drug test, background check, OIG search,
employee’s time cards and hiring support.
2015-2017
Bayfront Hospital
Dietary Aide
o Assist with patient nutritional meals
o Take food to patients
o Answer phone calls
o Scheduling meals
2013-2015
Muvico Baywalk 20
Customer Service
o Assisted with handling money
o Answered phone calls
o Customer care
License and Certifications
o Certified Nursing Assistant (CNA)
o CPR
o BLS
o Home Health
o First Aid Certified
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