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Discuss the following terms as used in business communication. (10 marks)
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Diagonal
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Horizontal
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Written communication
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Face-Face communication
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Quorum
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Describe five principles of an effective communication. (10 marks)
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A report is a very important tool of management in any organization. Describe the procedure of
writing a formal report. (20 marks)
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Public relations department has become very popular these days. Discuss the roles of public
relations department. (10 marks)
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Describe five advantages of social responsibility to the community. (10 marks)
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Outline five effects of sexual harassment in an office? (10 marks)
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How can discrimination be eradicated in a business office? (10 marks)
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Explain five purposes of an organizational chart. (10 marks)
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Safety and health is very important to the workers and the organization. Justify. (8 marks)
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In a communication process, five key elements are always identified. Discuss these
elements.10marks)