9 Department of Education National Capital Region 0 S C H O O L S D I VI SI O N O F F I C E -M A R I KI N A C I TY TLE-Information and Communication Technology Computer System Servicing Second Quarter-Module 1 Use and Maintain Hand Tools Writer: Donnalynn W. Mercado/ Cover Illustrator: Christopher E. Mercado DISCIPLINE • GOOD TASTE • EXCELLENCE 1 This module has the following parts with its corresponding icons: This part contains the introduction to the module including the lesson content and lesson module objectives It contains assessment to determine your prior knowledge of the lesson. Contains introductory activity that helps you recall the previous lesson. This is the part that contains part of the lesson that makes the learners ready to dig deeper on the following parts. This part discusses the topic of the lesson including some activities to undertake. These are additional information that has something to do with the topic. It contains application or practice of the knowledge and skills learned from the lesson. This part summarizes what the learners grasp from the lesson. This part contains a post-yest to measure how much the learners learned from the lesson Enrichment activities and reinforcement of the lesson are written in this part. This part contains the lists of all references and resources used in the making of this module. DISCIPLINE • GOOD TASTE • EXCELLENCE 1 This module was designed and written with you in mind. It is here to help you develop knowledge, skills, and attitudes in the field of Computer System Servicing. The knowledge and skills you will gain after finishing the course will help you become competitive. It will equip you with skills that can be used for building our future. The module focuses on: Lesson 1 Using and Maintaining Hand Tools After going through this module, you are expected to: 1. to identify and select appropriate hand tools according to the task requirements. A. Directions: Fill in the blanks. Write your answers on a separate sheet of paper. Attach your answer sheet on your portfolio. 1. The purpose of an antistatic wrist strap is to ______________________ the electrical charge between you and the equipment. 2. Turn the screwdriver __________________ to tighten the screw. 3. Turn the screwdriver ________________________to loosen the screw. 4. Use _______________ head screwdriver with crosshead screws. 5. An electrical component, an excessive buildup of dust will act like an _________________ and trap the heat. 6. When compressed air is used to clean inside the computer, the air should be blown around the components with a minimum distance of ___________________ inches from the nozzle. 7. Pencils should not be used inside the computer to change the setting of switches or to pry off jumpers because the tip contains ______________________ which can act as a conductor and may damage the computer components. 8. To clean the screens of CRT monitors, dampen a soft clean, lint free cloth with _________________ water and wipe the screen from top to bottom. 9. Clean the contacts on components with _______________ alcohol. 10. Use a ______________________________ to loosen and tighten bolts that have a hexagonal (six-sided head). DISCIPLINE • GOOD TASTE • EXCELLENCE 2 After reading and carefully answering the pre-assessment, you might have ideas of what you will be dealing with in this module. Lesson 1 Use and Maintain Hand Tools For a computer technician to work better, one must be knowledgeable in usinig the proper tools for a specific task. Negligence may lead to damage of property and injury. Likewise, maintaining the tools and equipment makes them last longer. Label the parts of the system unit. Write the answers in your notebook. Different jobs makes use of different tools. A carpenter has a set of hammers, saw and other carpentry tools, an electrician has a multitester, splicer, wire stripper and other electrical tool. Based on the pictures on the left: (Write your answers in yout notebook) • Do you think these tools are used in the computer repair? • Do these tools have their own functions depending on what they are used for? DISCIPLINE • GOOD TASTE • EXCELLENCE 3 • If you were a computer technician, what would be your basis for using tools? PROPER USE OF TOOLS: A tool is a handheld device that aids in accomplishing a task. Tools range from a traditional metal cutting part of a machine to an element of a computer program that activates and controls a particular function. Knowing how to use tools properly will helps prevent accidents and damage to equipment and people. This lesson familiarizes you with the correct use of each tool and make sure that the correct tool is used for the current task. Skilled use of tools and software makes the job less difficult and ensures that tasks are performed properly and safely. A toolkit should contain all the tools necessary to complete hardware repairs. As you gain experience, you learn which tools to have available for different types of jobs. How do you select the best tool for the job? 1. First, know and understand in detail the scope of work to be accomplished, second, plan for the scope considering the sequence of tasks. 2. Selecting the best tool for each task requires training in the proper use of the tools, field experience in their safe use, and following the manufacturer’s guidance and instructions for that specific tool. 3. When obtaining the tool all the associated tooling and consumable parts, as recommended by the manufacturer, must be included. In addition, related consumable parts must also be selected and used according to their manufacturer’s instructions. SAFE USE OF TOOLS: Once selected, use the tool for the purpose for which it was designed. Not all tools come with detailed instructions, but there are those that do spell out the safety - Do’s and Don’ts for your safety. If there are set-up or use options, operator judgment must always be based on what is the safest way to use the tool. SAFE USE OF TOOLS ENVIRONMENTAL SAFETY AND HEALTH PROGRAM REQUIRES THE FOLLOWING: • All tools be kept in good condition with regular maintenance. • The right tool must be used for the job. • Each tool be examined before use. • Damaged or defective tools NOT to be used. • Tools be operated according to manufacturer’s instructions. • The right protective equipment for the tool and activity be used. DISCIPLINE • GOOD TASTE • EXCELLENCE 4 HARDWARE TOOLS: For every job there is the right tool. Make sure that you are familiar with the correct use of each tool and that the correct tool is used for the current task. Skilled use of tools and software makes the job less difficult and ensures that tasks are performed properly and safely. A toolkit should contain all the tools necessary to complete hardware repairs. As you gain experience, you learn which tools to have available for different types of jobs. Hardware tools are grouped into four categories: • ESD tools • Hand tools • Cleaning tools • Diagnostic tools Tool is a handheld device which are more or less durable while Materials are tose that are consumable and can be replaced when needed. Equipment refers to echanicalm with specific purpose and use. 1. Electro-Static Discharge (ESD) Tools There are two ESD tools: the antistatic wrist strap and the antistatic mat. The antistatic wrist strap protects and equalize electrical charge between you and computer equipment when grounded to a computer chassis. The antistatic mat protects computer equipment by preventing static electricity from accumulating on the hardware or on the technician. DISCIPLINE • GOOD TASTE • EXCELLENCE 5 2. Hand Tools Most tools used in the computer assembly process are small hand tools. They are available individually or as part of a computer repair toolkit. Toolkits range widely in size, quality, and price. Some common hand tools and their uses are: Name of Tool Flat-head Screw Driver Phillips Screw Driver Torx Screw Driver Hex Driver Image Use/s Used to tighten or loosen slotted screws. Used to tighten or loosen crossheaded screws. Used to tighten or loosen screws that have a starlike depression on the top, a feature that is mainly found on laptops. Used to tighten or loosen nuts in the same way that a screwdriver tightens or loosens screws (sometimes called a nut driver). Use to hold small parts Needle Nose Pliers Use to strip and cut wires Wire Cutter Tweezer Part Retriever Used to Manipulate small parts. Used to retrieve parts from locations that are too small for your hand to fit. DISCIPLINE • GOOD TASTE • EXCELLENCE 6 Used to light up areas that you cannot see well. Flashlight It is used to remove the insulation from wire so that it can be twisted to other wires or crimped to connectors to make a cable Used to terminate wire into Termination blocks. Some cable connectors must be connected to cables using a punch down tool. Wire Stripper Punch Down Tool 3. Cleaning Tools Having the appropriate cleaning tools is essential when maintaining and repairing computers. Using the appropriate cleaning tools helps ensure that computer components are not damaged during cleaning. Cleaning tools include the following: Name of Tool Soft Cloth/Lintfree Cloth Compressed Air Cable Ties Part Organizer Image Use/s Used to clean different computer components without scratching or leaving debris. Used to blow away dust and debris from different computer parts without touching the components. Used to bundle cables neatly inside and outside of a computer. Used to hold screws, jumpers, fasteners, and other small parts and prevents them from getting mixed together. DISCIPLINE • GOOD TASTE • EXCELLENCE 7 4. Diagnostic Tools Name of Tool Digital Multimeter Toner Probe LAN Tester/ Network Cable Tester Image Use/s A device that can take many types of measurements. It tests the integrity of circuits and the quality of electricity in computer components. A digital multimeter displays the information on an LCD or LED. A two-part tool. The toner part is connected to a cable at one end using specific adapters, such as an RJ-45, coaxial, or metal clips. The toner generates a tone that travels the length of the cable. The probe part traces the cable. When the probe is in near proximity to the cable to which the toner is attached, the tone can be heard through a speaker in the probe A LAN tester is mainly used for testing ethernet cables for faults or missing pair connections. A decent LAN tester can also test the ethernet cable for shorted pairs and can also tell you if the cable is straight or a cross over. They may have the ability to test co-axial cable as well. They can tell you if the co-axial cable is terminated at end or not. DEMONSTRATE PROPER TOOL USE AND MAINTENANCE 1. ESD tools DISCIPLINE • GOOD TASTE • EXCELLENCE 8 • Antistatic Wrist Strap Step 1. Wrap the strap around your wrist and secure it using the snap or Velcro. The metal on the back of the wrist strap must remain in contact with your skin at all times. Step 2. Snap the connector on the end of the wire to the wrist strap, and connect the other end either to the equipment or to the same grounding point that the antistatic mat is connected to. The metal skeleton of the case is a good place to connect the wire. When connecting the wire to equipment that you are working on, choose an unpainted metal surface. A painted surface does not conduct electricity as well as unpainted metal. • Antistatic Mat Step 1. Lay the mat on the workspace next to or under the computer case. Step 2. Clip the mat to the case to provide a grounded surface on which you can place parts as you remove them from the system. 2. Hand tools Screws: Match each screw with the proper screwdriver. Place the tip of the screwdriver on the head of the screw. Turn the screwdriver clockwise to tighten the screw and counterclockwise to loosen the screw. Screws can become stripped if you over-tighten them with a screwdriver. A stripped screw, may get stuck in the screw hole, or it may not tighten firmly. Discard stripped screws. • Flat-Head Screwdriver Use a flat-head screwdriver when you are working with a slotted screw. Do not use a flat-head screwdriver to remove a Phillips-head screw. Never use a screwdriver as a pry bar. If you cannot remove a component, check to see if there is a clip or latch that is securing the component in place. • Phillips-Head Screwdriver DISCIPLINE • GOOD TASTE • EXCELLENCE 9 Use a Phillips-head screwdriver with crosshead screws. Do not use this type of screwdriver to puncture anything. This will damage the head of the screwdriver. CAUTION: If excessive force is needed to remove or add a component, something is probably wrong. Take a second look to make sure that you have not missed a screw or a locking clip that is holding the component in place. Refer to the device manual or diagram for additional information. • Hex Driver Use a hex driver, to loosen and tighten bolts that have a hexagonal (sixsided) head. Hex bolts should not be over-tightened because the threads of the bolts can be stripped. Do not use a hex driver that is too large for the bolt that you are using. CAUTION: Some tools are magnetized. When working around electronic devices, be sure that the tools you are using have not been magnetized. Magnetic fields can be harmful to data stored on magnetic media. Test your tool by touching the tool with a screw. If the screw is attracted to the tool, do not use the tool. Component Retrieving Tools • Needle-nose pliers and tweezers can be used to place and retrieve parts that may be hard to reach with your fingers. There are also tools called part retrievers that are specifically designed for this task. Do not scratch or hit any components when using these tools. CAUTION: Pencils should not be used inside the computer to change the setting of switches or to pry off jumpers. The pencil lead can act as a conductor and may damage the computer components. 3. Cleaning Materials • Keeping computers clean inside and out is a vital part of a maintenance program. • Dirt can cause problems with the physical operation of fans, buttons, and other mechanical components. On electrical components, an excessive buildup of dust acts like an insulator and traps the heat. This insulation impairs the ability of heat sinks and • cooling fans to keep components cool, causing chips and circuits to overheat and fail. NOTE: DISCIPLINE • GOOD TASTE • EXCELLENCE 10 When using compressed air to clean inside the computer, blow the air around the components with a minimum distance of 4 in. (10 cm) from the nozzle. Clean the power supply and the fan from the back of the case. CAUTION: Before cleaning any device, turn it off and unplug the device from the power source. PROPER TOOL MAINTENANCE If you take care of your tools, they will return the favor. Proper care and routine maintenance of your hand tools and power tools makes any home improvement or repair project easier, safer and more successful. Proper tool care also saves you money because the better they’re cared for, the longer they’ll last. Make it a habit to clean tools after each use before you return them to storage. Wipe them down with a rag or old towel and be sure they are free of dust, grease and debris before you put them into their proper places. This is also an opportunity to look for any damage or defects. Check your tools' handles for splinters, breaks and cracks. Also, make sure that metal parts show no signs of corrosion or rust. Repair or replace any tools that show signs of damage Hand tools such as screwdrivers, wrenches, hammers, pliers, levels, and wire cutters are examples of common household tools that are often left out in places such as basements, garages and tool sheds. Tools are tough, but they are not indestructible and exposure to the elements can take its toll. To ensure that tools and equipment remain in good condition and last for a long time store them properly. Properly stored tools and e6uipment will be easy to find when needed and are less likely to be lost. Good practices include: • Parts should be properly stored and labeled. Tools should be properly placed on the board and labeled. • Consider drawing the shapes of the tools on the board so that they always (et put bac* in the same position. Consider making an individual or individuals) responsible for the good maintenance of tools and parts. Benefits: • Tools and parts are kept in good condition and are easy to find Costs are reduced. DISCIPLINE • GOOD TASTE • EXCELLENCE 11 • Productivity is increased because time is not wasted looking for tool parts and equipment. • Workshop staff develop a sense of responsibility and pride in their work Read and understand the following activities then answer carefully in a separate sheet of paper and attach our output in your portfolio. ACTIVITY 1. Find the following term in the puzzle based on the given description 1. Used to manipulate small parts. 2. Used to light up areas that you cannot see well. 3. Used to attach connectors to wires 4. A handheld device that aids in accomplishing a task 5. It should contain all the tools necessary to complete hardware repairs ACTIVITY 2. Classify the following tools below according to the four categories of computer hardware servicing tools. Write A if the tool is an ESD tool, B if it is a hand tool, C if it is a Cleaning Tool and D if it belongs to the Diagnostic tools. DISCIPLINE • GOOD TASTE • EXCELLENCE 12 1. 2. 3. 4. 5. Hex Driver Lint-Free Cloth Loopback Adapter Anti-Static Mat Torx Screwdriver 6. Flashlight 7. Multimeter 8. Cable ties 9. Anti-static wrist strap 10. Parts Organizer ACTIVITY 3. Based on the discussion above, identify the following statement. Draw ☺ if the statement is true and if the statement is false. 1. All tools be kept in good condition with regular maintenance. 2. Clean a desktop keyboard with compressed air and then use a handheld vacuum cleaner with a brush attachment to remove the loose dust. 3. The right tool must be used for the job. 4. Before cleaning any device, turn it off and unplug the device from the power source. 5. Each tool be examined before use. 6. Damaged or defective tools NOT to be used. 7. Tools be operated according to manufacturer’s instructions. 8. The right protective equipment for the tool and activity be used. 9. Pencils should not be used inside the computer to change the setting of switches or to pry off jumpers. 10. Using tools properly helps prevent accidents and damage to equipment and people. Conduct a maintenance activity on the given hand tools. Some items are already given to you. Complete the Table below. Copy and answer the table in you’re a separate sheet of paper and attach yur output in your portfolio. Tools Maintenance Activity 1.Flat-Head Screwdriver Clean and magnetize 2.Philips-Head Screwdriver 3.Torx Screwdriver 4.Hex Driver 5.Tweezers 6.Needle-Nose Plier 7.Wire Cutter 8.Part Retriever 9. Flashlight 10.Multimeter DISCIPLINE • GOOD TASTE • EXCELLENCE 13 Use MS Word in answering. Save it as PDF and upload in the designated folder in the Google drive shared by your teacher. 1. If you are a technician, what are the things you should consider in doing a task? ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ 2. Your teacher has given you a task, but the tools you will use are outdated. What will you do? ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________. A. Identify the following statement. Answer in a separate sheet of paper. 1. This tool is used to manipulate small parts. 2. What tool is used to retrieve parts from locations that are too small for your hand to fit. 3. It is used to remove the insulation from wire so that it can be twisted to other wires or crimped to connectors to make a cable. 4. It is Used to attach connectors to wires. 5. What tool is used to terminate wire into termination blocks? Some cable connectors must be connected to cables using a punch down tool. 6. A tool used to clean different computer components without scratching or leaving debris is called _____. 7. What tool is used to hold screws, jumpers, fasteners, and other small parts and prevents them from getting mixed together? 8. It is used to bundle cables neatly inside and outside of a computer. 9. A device that can take many types of measurements. It tests the integrity of circuits and the quality of electricity in computer components. 10. Used to blow away dust and debris from different computer parts without touching the components. 11. Protects computer equipment when grounded to a computer chassis. 12. The tool used to tighten or loosen slotted screws. 13. A handheld device that aids in accomplishing a task. DISCIPLINE • GOOD TASTE • EXCELLENCE 14 14. It should contain all the tools necessary to complete hardware repairs. 15. An electronic device that can store/restore, encode/decode and manipulate data in many ways. Read and understand the statement. You will be graded through the following rubrics. Answer in MS Word then save your file as PDF. Upload it in the Google Drive folder designated for this activity. Question: What is the importance of knowing the appropriate hand tools for Computer System Servicing? RUBRIC FOR ESSAY Content The content was well-thought, guide 4 questions were thoroughly answered Organizatio The paper was well-written with ideas 3 n easily conveyed to readers Developmen Points are thoroughly developed 3 Total 10 t BOOK: IT Essentials 5th Edition, July 16, 2013, Circo Press. INTERNET/ONLINE REFERENCE: https://ikstudiesseries.blogspot.com/2017/11/tools-and-equipmentslatesttechnology.html Photo Credits: http://www.zeph.com/ http://getgui.com/ https://workingperson.com/ https://ae01.alicdn.com https://images-na.ssl-images-amazon.com/ https://images.homedepot-static.com https://i.ebayimg.com/ https://www.dhresource.com http://www.satworld.ie/ PowerPoint Template http://www.fppt.com DISCIPLINE • GOOD TASTE • EXCELLENCE 15 Development Team Prepared by: Donnalynn W. Mercado (PHS) Editors: Marites G. Cerojales (Subject Coordinator, PHS) Reviewer: Joseph T. Santos (EPS -TLE/EPP) Cover Illustrator: Christopher E. Mercado (JDPNHS) Layout Artist; Donnalynn W. Mercado Management Team Sheryll T. Gayola Assistant Schools Division Superintendent OIC, Office of the Schools Division Superintendent Elisa O. Cerveza Chief, CID OIC, Office of the Assistant Schools Division Superintendent Joseph T. Santos Education Program Supervisor-TLE/EPP Ivy Coney A. Gamatero Education Program Supervisor– LRMDS For inquiries or feedback, please write or call: Schools Division Office- Marikina City 191 Shoe Ave., Sta. Elena, Marikina City, 1800, Philippines Telefax: (02) 682-2472 / 682-3989 Email Address: sdo.marikina@deped.gov.ph DISCIPLINE • GOOD TASTE • EXCELLENCE