E-TUBE PROJECT SERVICE REPORT 12/21/2021 4:00:55 PM (UTC+01:00) Summary Total distance 0.0km Traveling distance 0.0km Traveling time 0:00 Drive unit information Product name DU-E7000 Firmware version 4.5.0 Serial No. 79EQKS0252F Regulation change history Destination Type1 Tire circumference 3000mm Page 1 of 4 E-TUBE PROJECT for Windows V4.0.2 Unit settings DU-E7000 Firmware version 4.5.0 Serial No. 79EQKS0252F Destination Type1 Light/accessory power supply terminal output setting Always OFF Light output 27.00W Walk assist ON Tire circumference 3000mm Gear shifting type Derailleur type (chain) Shifting method Electrical Maximum number of gears 11gears Number of teeth of the front chain ring 38T Tooth selection Unknown Drive unit installation angle 0° Riding characteristic EXPLORER BOOST HIGH TRAIL LOW ECO HIGH Shift timing 0 Shifting advice OFF Display Speed 0.0% Gear number limit (multi-shifting) No limit Maintenance alert OFF SW-E7000-L Firmware version 3.0.1 Switch X Assist up Switch Y Assist down EW-SW100 Firmware version Serial No. 3.0.2 7GVREA0051B SC-E7000 Firmware version 4.1.0 Serial No. 79GQLM2117A display units km/h Traveling time Display Average speed Display Maximum speed Display Cadence Display Current time Display Time setting 12/21/2021 4:01:04 PM beep setting ON Display language English font color White Drive unit settings backed up by an indicator Backup date and time 12/21/2021 9:58 PM Page 2 of 4 E-TUBE PROJECT for Windows V4.0.2 Serial No. 79EQKS0252F Remaining light capacity 120min Light output 27.00W Walk assist ON Tire circumference 3000mm Gear shifting type Derailleur type (chain) Shifting method Electrical Maximum number of gears 11gears Number of teeth of the front chain ring 38T Number of teeth of the rear sprocket 11T Drive unit installation angle 0° Maximum assist speed 25km/h Error history E01003 Time unknown A Sensor abnormality was detected in the drive unit. Symptoms Unable to use the assist function. Remedy Contact your place of purchase or a distributor for assistance. E-TUBE PROJECT for Windows V4 classifies errors and warnings into more detailed categories according to the cause. For this reason, the error and warning numbers that are displayed in the E-TUBE PROJECT for Windows V4 may differ from those displayed on personal cycle computers, E-TUBE RIDE, or the E-TUBE PROJECT for mobile. Page 3 of 4 E-TUBE PROJECT for Windows V4.0.2 Maintenance check Battery Can the power be turned ON or OFF normally? □Yes □No Can it be charged? □Yes □No Is it installed correctly? Is there any damage to the main body, contact points, charging port, or key cylinder that may affect its function? Part replacement due to malfunction, deterioration, or wear □Yes □No □Yes □No □Required □Not required □Replaced Product name ( ) Drive unit Do all the functions work properly such as providing assist power for each assist mode? □Yes □No Is it installed correctly? □Yes □No Is there any damage that may affect its function? □Yes □No □Required □Not required □Replaced Product name ( ) Part replacement due to malfunction, deterioration, or wear Assist switch Do all the functions work properly such as switching between the assist modes? □Yes □No Is it installed correctly? □Yes □No Is there any damage that may affect its function? □Yes □No □Required □Not required □Replaced Product name ( ) Part replacement due to malfunction, deterioration, or wear Electric cable Is it installed correctly? □Yes □No Is there any damage that may affect its function? □Yes □No □Required □Not required □Replaced Product name ( ) Part replacement due to malfunction, deterioration, or wear Computer Do all the functions work properly such as switching between the displays? □Yes □No Is it installed correctly? □Yes □No Is there any damage that may affect its function? □Yes □No □Required □Not required □Replaced Product name ( ) Part replacement due to malfunction, deterioration, or wear Shift/drive systems Do all the functions work properly such as shifting gears? □Yes □No Is it installed correctly? □Yes □No Is there any damage that may affect its function? □Yes □No □Required □Not required □Replaced Product name ( ) Part replacement due to malfunction, deterioration, or wear Brake Do all the functions work properly such as braking? □Yes □No Is it installed correctly? □Yes □No Is there any damage that may affect its function? □Yes □No □Required □Not required □Replaced Product name ( ) Part replacement due to malfunction, deterioration, or wear Wheel Does it rotate properly? □Yes □No Is it installed correctly? □Yes □No Is there any damage that may affect its function? □Yes □No □Required □Not required □Replaced Product name ( ) Part replacement due to malfunction, deterioration, or wear Page 4 of 4 E-TUBE PROJECT for Windows V4.0.2