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Managing Tight And Loose - Leadership Brief By Tim Riley

Managing Tight & Loose
A Leadership Brief
Prerequisite:
Complete “Situational Leadership” First
Review:
Situational Leadership
Review:
Situational Leadership
Review:
Situational Leadership
Review:
Situational Leadership
Managing Tight & Loose
Who To Manage Loose, Who To Manage Tight?
Manage Loose
• Quadrant I: Manage Loose
• Quadrant IV: Manage Loose
Loose
Manage Tight
• Quadrant II: Manage Tight
• Quadrant III: Manage Tight
Tight
KEY POINT:
a
Always “Manage Tight”
when “Low Skill”
on their
TASK or POSITION
Tight
Managing Tight & Loose
How To Manage Tight & Loose
Managing Tight & Loose
Fundamental
Managing Tight
Managing Loose
Expectations
Set Crystal Clear Expectations
Set Crystal Clear Expectations
Constraints
Inspect What You
Expect
What If They Are
Off-Track?
Tight & Loose: Set Crystal Clear Expectations
1.
2.
3.
4.
5.
Ensure details are captured in writing when delegating. Confirm with the Delegatee what a
successful outcome looks like in terms of:
I.
II.
III.
IV.
Financial
Timing
Qualitative
Other quantitative or qualitative measures
Confirm with the Delegatee any restrictions, boundaries or must haves. i.e. Don’t spend
more than $X on this, don’t spend more than Y hours on this, make sure the outcome has X,
use this specific process / company / department to get it done, must run this by (or involve)
our legal (or other) team for approval, etc.
Confirm with Delegatee what level of authority they possess to get the task accomplished –
full, partial, none?
Confirm with the Delegatee what level of visibility/cadence of approval and reporting you
would like to have (on one or all areas that are delegated to them).
Review and make sure all the important details have been captured in writing.
Managing Tight & Loose
Fundamental
Managing Tight
Managing Loose
Expectations
Set Crystal Clear Expectations
Set Crystal Clear Expectations
Constraints
Set & Manage Tight Boundaries on
Time, Cost, Resources, Process, Quality,
Etc. Give them the “How”.
Set & Manage Broad Boundaries on
Time, Cost, Resources, Process,
Quality, Etc. They decide “How”.
Inspect What You
Expect
What If They Are
Off-Track?
Managing Tight
THEIR GOAL
THEIR CURRENT STATUS TOWARDS THE GOAL
Managing Loose
THEIR GOAL
THEIR CURRENT STATUS TOWARDS THE GOAL
Managing Tight & Loose
Fundamental
Managing Tight
Managing Loose
Expectations
Set Crystal Clear Expectations
Set Crystal Clear Expectations
Constraints
Set & Manage Tight Boundaries on
Time, Cost, Resources, Process, Quality,
Etc. Give them the “How”.
Set & Manage Broad Boundaries on
Time, Cost, Resources, Process,
Quality, Etc. They decide “How”.
Inspect What You
Expect
Frequently Inspect What You Expect.
Assume They “Don’t Have It”.
Periodically Inspect What You Expect.
Assume They “Have It”.
What If They Are
Off-Track?
Managing Tight
THEIR GOAL
Inspect
Inspect
Inspect
Inspect
Inspect
THEIR CURRENT STATUS TOWARDS THE GOAL
Managing Loose
THEIR GOAL
Inspect
Inspect
THEIR CURRENT STATUS TOWARDS THE GOAL
Managing Tight & Loose
Fundamental
Managing Tight
Managing Loose
Expectations
Set Crystal Clear Expectations
Set Crystal Clear Expectations
Constraints
Set & Manage Tight Boundaries on
Time, Cost, Resources, Process, Quality,
Etc. Give them the “How”.
Set & Manage Broad Boundaries on
Time, Cost, Resources, Process,
Quality, Etc. They decide “How”.
Inspect What You
Expect
Frequently Inspect What You Expect.
Assume They “Don’t Have It”.
Periodically Inspect What You Expect.
Assume They “Have It”.
What If They Are
Off-Track?
Assume You Need To Personally Help
Them Develop A Plan To Get Back “OnTrack”
Ask Them If They Have A Plan To Get
Back “On-Track”. If Not, Ask What
Can You Do To Help?
Managing Tight
THEIR GOAL
THEIR CURRENT STATUS TOWARDS THE GOAL
Managing Loose
THEIR GOAL
THEIR CURRENT STATUS TOWARDS THE GOAL
Managing Tight & Loose
Summary
Manage Loose
• Quadrant I: Manage Loose
• Quadrant IV: Manage Loose
Loose
Manage Tight
• Quadrant II: Manage Tight
• Quadrant III: Manage Tight
Tight
KEY POINT:
a
Always “Manage Tight”
when “Low Skill”
on their
TASK or POSITION
Tight
Managing Tight & Loose
Fundamental
Managing Tight
Managing Loose
Expectations
Set Crystal Clear Expectations
Set Crystal Clear Expectations
Constraints
Set & Manage Tight Boundaries on
Time, Cost, Resources, Process, Quality,
Etc. Give them the “How”.
Set & Manage Broad Boundaries on
Time, Cost, Resources, Process,
Quality, Etc. They decide “How”.
Inspect What You
Expect
Frequently Inspect What You Expect.
Assume They “Don’t Have It”.
Periodically Inspect What You Expect.
Assume They “Have It”.
What If They Are
Off-Track?
Assume You Need To Personally Help
Them Develop A Plan To Get Back “OnTrack”
Ask Them If They Have A Plan To Get
Back “On-Track”. If Not, Ask What
Can You Do To Help?
Managing Tight & Loose
Thank you!