Lorena Flores
Rowland Heights, CA 91748
lgf02087_qxd@indeedemail.com
+1 626 209 3771
As an experienced office assistant, I bring a comprehensive set of skills that I believe will be valuable.
Authorized to work in the US for any employer
Work Experience
Dental Assistant
Children's Dental Specialist - West Covina, CA
November 2019 to July 2020
Excellent phone and in-person communication skills.
Organization, time management and multitasking abilities.
Completing and filing insurance forms and dental billing records.
Dental Charting and Treatment Planning.
Translating dental services into proper billable codes.
Managing office inventory and supplies.
Document filing, scanning, and creation
Managing electronic dental records
Helping with infection control by sterilizing and disinfecting instruments, setting up instrument trays,
preparing materials, and assisting with dental procedures.
Front Office Assistant
California Dentistry & Braces - Rowland Heights, CA
January 2019 to November 2019
Handling incoming calls and other communications. Managing filing system.
Recording information as needed.
Greeting clients and visitors as needed.
Updating paperwork, maintaining documents and word processing.
Helping organize and maintain office common areas.
Directing calls and greeting guests and may perform some administrative work, such as maintaining files
or spreadsheets.
Education
Business Office & Administration
Fullerton Dental Assisting School - Fullerton, CA
December 2019
High School Diploma
United Education Institute - West Covina, CA
June 2019
Rowland High School - Rowland Heights, CA
June 2014
Skills
• Organization and time management
• Written and verbal communication
• Administrative skills
• Accuracy and attention to detail
• Knowledge of relevant software
• Tact and discretion
• Communications skills
• Computer literate
• Marketing
• Office Administration
• Professional Communication
• Typing 45 wpm
• Microsoft Word
• Excel
• PowerPoint
• Publisher
• Outlook
• CPR
• Schedule Management