Lorena Flores Rowland Heights, CA 91748 lgf02087_qxd@indeedemail.com +1 626 209 3771 As an experienced office assistant, I bring a comprehensive set of skills that I believe will be valuable. Authorized to work in the US for any employer Work Experience Dental Assistant Children's Dental Specialist - West Covina, CA November 2019 to July 2020 Excellent phone and in-person communication skills. Organization, time management and multitasking abilities. Completing and filing insurance forms and dental billing records. Dental Charting and Treatment Planning. Translating dental services into proper billable codes. Managing office inventory and supplies. Document filing, scanning, and creation Managing electronic dental records Helping with infection control by sterilizing and disinfecting instruments, setting up instrument trays, preparing materials, and assisting with dental procedures. Front Office Assistant California Dentistry & Braces - Rowland Heights, CA January 2019 to November 2019 Handling incoming calls and other communications. Managing filing system. Recording information as needed. Greeting clients and visitors as needed. Updating paperwork, maintaining documents and word processing. Helping organize and maintain office common areas. Directing calls and greeting guests and may perform some administrative work, such as maintaining files or spreadsheets. Education Business Office & Administration Fullerton Dental Assisting School - Fullerton, CA December 2019 High School Diploma United Education Institute - West Covina, CA June 2019 Rowland High School - Rowland Heights, CA June 2014 Skills • Organization and time management • Written and verbal communication • Administrative skills • Accuracy and attention to detail • Knowledge of relevant software • Tact and discretion • Communications skills • Computer literate • Marketing • Office Administration • Professional Communication • Typing 45 wpm • Microsoft Word • Excel • PowerPoint • Publisher • Outlook • CPR • Schedule Management