Bilawal Sarwar Business Intelligence and Data Analytics Architect Mobile: 00966-533581041 Email: bilawal.sarwar@gmail.com Linkedin: pk.linkedin.com/in/bilawalsarwar/ Education Qualifications Languages Bachelors in Information Technology - (BS-IT) 2007-2011 Major: Databases Minor: Management National University of Science and Technology (NUST) Islamabad Pakistan English Fluent Urdu Native Professional experience Profile Experience in the field of Data warehousing and Big Data Technologies (Expertise in Business Intelligence and Data Analytics) Experience in Business Intelligence, Data wrangling and analytics with analysis, design, testing, development and implementation of client/server applications. Having extensive experience of Telco industry has given me exposure to handle large data warehouses of 100+ TB. Handling of development and operational challenges in a demanding situation are attributes of my current job. With my professional attitude to work I am always exceeding management expectations. Business and Technical Expertise: Expertise in data modelling, development and enhancements Expertise in implementing Data Governance and Data Quality solutions In-depth knowledge of data mapping, warehousing tools, and Master Data Management and Data Mining Translating business requirements into technical solution concepts and designs and provide technical governance and guidance throughout the complete solution delivery lifecycle Expert experience in implementing end-to-end BI solutions Responsible for gathering requirements and designing data mart entities and data warehouse Work on query tuning and optimizing database code and developing batch processing jobs. Expertise in working with SQL queries and PL/SQL. Promote the use of Business Intelligence (BI) tools and concepts across the organization Strong inputs into technical architecture and data warehouse BI strategy design Meet business criteria and metrics for successful BI implementation Proven experience of managing IT projects with personal accountability for delivering to time and cost Experience with running workshops and customized training courses for Dimensional Data and BI Tools and Technologies: IBM Cognos 10.2.2 Suite, OBIEE 12c, Tableau 2019.1.3, Power BI 2.88.x Pentaho 8.2, IBM DataStage 11.2, Languages: Python, SQL, DAX, MDX SQL Tools: Aginity workbench, TOAD 12.5, PL/SQL Developer 9.1, Aqua Data Studio, IBM Data Architect, IBM infosphere Databases: IBM PureData System for Analytics,IBM NetezzaTwinFin, Teradata,Impala, IBM DB2 9.7, Oracle 10g/11g/18c, Sybase IQ, Teradata Bilawal Sarwar - 1/7 - Date: 22/03/22 Bilawal Sarwar Business Intelligence and Data Analytics Architect Certifications 2011/08 2011/03 2015/07 2015/07 2015/08 2015/10 2015/12 2015/12 2021/03 OCA (Oracle Certified Associate) 11g Oracle Database 11g: SQL Expert Certification exam Big Data Fundamentals (Big Data University) Hadoop Fundamentals I (Big Data University) Data Science Methodology (Big Data University) Python Specialization (University of Michigan) Business Intelligence Specialization (University of Colorado) Big Data Specialization (University of California) Python for Automation Specialization (Google) Career History 01/21–Current Salam Mobile, Riyadh Saudi Arabia (0+ Y) Data Engineering Manager Environment: ETL Tool: Informatica Reporting Tool: Power BI 2.88.x Database: MS SQL Server , Vertica Job Responsibilities: Data Pipeline Development Collaborate with source system data owners in interpretation and definitions of the data sources Definition and implementation of batch and real-time data pipelines for ingestion of source data into data eco-systems Operational management and oversight of pipelines to ensure data flows are designed and rectification of operational issues as they occur Data Pipeline Development Collaborate with source system data owners in interpretation and definitions of the data sources Definition and implementation of batch and real-time data pipelines for ingestion of source data into data eco-systems Operational management and oversight of pipelines to ensure data flows are designed and rectification of operational issues as they occur 10/18–12/21 Huawei, Riyadh Saudi Arabia (3+ Y) Reporting Analyst Project: STC Telecom Department: Corporate Customer Experience (CCEx) Environment: Bilawal Sarwar - 2/7 - Date: 22/03/22 Bilawal Sarwar Business Intelligence and Data Analytics Architect ETL Tool: Pentaho 8 Reporting Tool: Tableau 10.5, MicroStrategy Dossier 11, Power BI 2.88.x Database: SAS, Sybase IQ, Impala, Oracle 18c, Teradata Job Responsibilities: Bilawal Sarwar Gathering requirements for B2B, B2C and WBU reports Designing and development of reports for Executives of STC Designing and enhancement in Customer Experience Index Analyzing B2C, B2B data to improve Customer Experience Maintaining Data Quality and Accuracy of reports Building new use cases and insights for SVP and CEO Designing, building and publishing highly customized interactive Tableau reports and dashboards. Translation of business requirements and specifications into Tableau reports and dashboards. Generating ad-hoc Tableau reports based on user requirements. Generating Tableau Dashboards with filters, quick filters, context filters, global filters, parameters and calculated fields on Tableau reports. Development of parameter and dimension-based reports, drilldown reports, matrix reports, charts, and Tabular reports using Tableau Desktop. Evaluation existing templates for improving visualization and report viewing experience Responsible for conducting prototypes, developing functional specifications, data mapping, and function mapping. Communicating with customers and cross department teams to analyze historical data and identify KPIs. Creation of new data marts and maintain integrity of historical as well as new data. Improving data processing speed by building ETL models and SQL automations. Development of advanced custom Pentaho Jobs and Transformations to manage large volume of heterogeneous sources. Development of Complex Impala Oracle and Sybase IQ Data automation in Python. Creation and scheduling of new ETL batch jobs in Pentaho with detailed logging. 12/14–09/18 IBM Global Business Services (4+ Y) Senior BI/ETL Architect International Business Machines (IBM) is an American multinational computer, technology and IT consulting corporation headquartered in Armonk, New York, United States. IBM is the world's third largest technology company and the second most valuable global brand (after Coca-Cola). IBM is one of the few information technology companies with a continuous history dating back to the 19th century. Projects: 1. Etisalat Telecom (EDWH) – UAE 2. Schellenberger - Qatar 3. HWSW Analytics – USA 4. Storage Dashboard - USA - 3/7 - Date: 22/03/22 Bilawal Sarwar Business Intelligence and Data Analytics Architect 5. IBM Analytics – Europe 6. PTCL CRM Integration – Pakistan 06/15 –02/18 Etisalat Telecom Dubai Project Description: Migration of Enterprise Data Warehouse from Teradata to IBM. Creation of DMR (Cube Designer), RMR Models and 30+ Dashboards on Cognos Job Responsibilities: Worked as Senior BI Consultant Following are the key tasks for which I am responsible: Creation of reports and dashboard using IBM Cognos Report Studio Creation of Advance Active Reports using RAVE (Rapidly Adaptive Visualization Engine) Visualizations Advance interactive DMR reports using mdx functions Enhanced already created Cube model and RMR model Cognos Cube Editor and FM administration Creation of RPD and Dashboards in OBIEE 12c 02/15 – 05/15 Storage Dashboard Project Description: The Storage Dashboard will bring together information on inventory, firmware, capacity, configuration, outages, and best practices for storage environments managed by GTS worldwide. It will report on the health of storage at the Account, IMT, GEO, IOT and Global levels to measure and drive business value for storage initiatives. The Dashboard will serve as the foundation for analytics to improve the quality and efficiency of GTS storage management. Job Responsibilities: Worked as BI and ETL analyst Following are the key tasks for which I am responsible: IBM Cognos: Correspondence with Other Technical / Functional teams to finalize business requirements. Creation of models, Project and Publishing Packages using Cognos Framework Manager Creation of reports and dashboard using Cognos report studio Ad-hoc reporting for verification using Cognos query studio Analyse & translate functional specifications & change requests into technical specifications. Develop, test & implement requirements logic. IBM Datastage: Design and Development of ETL Jobs using DataStage Designer. Creation of Dimensions and Facts as per business requirements. Translate business requirements into end user Dimensions and facts. Performance optimization and tuning of current and newly created ETL Jobs. Writing PL/SQL scripts and stored procedures to handle newly added functionalities in current jobs Schedule, Run, monitor and validate the jobs for performance statistics using Datastage Director. . 12/14 – 01/15PTCL CRM Phase 2 - Order Management Solution (Phase 2: Wave 1) Bilawal Sarwar - 4/7 - Date: 22/03/22 Bilawal Sarwar Business Intelligence and Data Analytics Architect Project Description: Implementation of SIEBEL CRM in PTCL to manage complaints and Orders. Job Responsibilities: Working as reporting analyst Following are the key tasks for which I am responsible: Correspondence with Client Technical / Functional Team Development of reports and dashboards in Oracle BI Publisher Development of ETL to base reports on Data Marts instead of direct query to Siebel Source System. Performance optimization of ETL scripts and of Reports Oracle BIP user management and permission rights according to the given hierarchy 12/13 – 12/14 Warid Telecom Pakistan (1+ Y) Executive BI and Reporting Warid Telecom offers state-of-the-art telecommunication services at over 7,000 destinations in Pakistan. Warid Telecom prides itself in being contemporary, approachable and constantly innovating. With achievements ranging from having one of the largest postpaid bases, most loved youth & prepaid brands, international roaming and nationwide coverage. Environment: ETL Tool: IBM DataStage 8.7 Reporting Tools: IBM Cognos 10.2, Oracle Discoverer 10.1 Database: IBM NetezzaTwinFin, Striper, Oracle 10g,11g Job Responsibilities: IBM Cognos: Creation of models, Project and Publishing Packages using Framework Manager Implementation of best practice in Framework Manager Models. Building data source query subjects and using stored procedures to create query subjects that are used to build reports for specific users. Creation of Complex Multi-Object Reports using List, Crosstabs, Images using Report Studio. Involved in creation of Prompts and Cascading Prompts pages and also applied Conditional Formatting for reports in Report Studio. Designing and building new ad-hoc reports using Query studio. Creating reports that allow users for dynamic column selection which is compared with different measures Worked with Analysis Studio to develop multi-dimensional reporting Developed Dashboard reports in Report Studio using MDX Functions. Java Script for complex validation, navigation, communication and format customization. Analyze the business process and design the system to meet requirement as defined by user. ETL: Develop, test and maintain ETL procedures employing both ETL tools and custom PL/SQL Extensively used PL/SQL to embed complex business logic in stored procedures. Performed unit testing, point-to-point testing and integration testing to confirm ETL code integrity. Work on query tuning and optimizing database code and developing batch processing jobs. Bilawal Sarwar - 5/7 - Date: 22/03/22 Bilawal Sarwar Business Intelligence and Data Analytics Architect Used shell scripts for scheduling legacy system data and other source data 01/12 – 11/13 Zong Telcom Pakistan (Pvt.) Ltd. (2 Y) Senior Officer BI /DWH ZonG Telecom is a 100% subsidiary of China Mobile. China Mobile is the world's largest telecom operator, having a customer base of over 300 million customers. ZonG’s edge comes from the experience and expertise of running the world's largest telecom service and the commitment they make to setting quality and customer relations standards. ZonG is geared to offer neatly packaged VAS products that will benefit the individuals, corporates as well as small businesses. Environment: ETL Tool: IBM DataStage 7.5 Reporting Tool: IBM Cognos 10.1, Business Objects XI R2,3.1 Database: Oracle 10g Job Responsibilities: Involved in Requirement gathering from Business Users. Responsible for development of post-Batch Jobs and BI (PL/SQL) Analyzed the specifications provided by the clients and Developing specification documents for reports as per client requirements. Involved in installation of Cognos 10.1 suite of tools and configuring LDAP for the secured authentication Designed and Developed the Framework Manager models and Published into server. Involved in preparation of Design Documents. Created Business Objects Reports and maintained existing Universes for different departments. Exported the Universes to the Repository to make resources available to the users. Participated in the defining technical standards and guidelines that pertain to data and information use, security, access and governance Worked with project lead and business users to gather requirements, conduct analysis and prioritize requests Translated project requirements into functional and nonfunctional specifications for BI reports and applications Responsible for Ad-hoc data requirement, analysis and development Responsible for training end users and new vendors Other relevant information Academic Projects Design and development of City lab Data warehouse and using data mining algorithms to see trends using MS SQL Server 2008 Online book store using Oracle form builder 11g Implementation of B+ tree algorithm Honours Head Android society at SEECS-NUST, Pakistan Head of national E-Gaming Tournament held at NUST, Pakistan 2 Year free education Scholarship for intermediate (F.sc.) in Punjab group of Colleges, Pakistan Best student of the year 2007 Bilawal Sarwar - 6/7 - Date: 22/03/22 Bilawal Sarwar Business Intelligence and Data Analytics Architect Bilawal Sarwar - 7/7 - Date: 22/03/22