Uploaded by Jame Rhoy


Handling Client Process to Employee Process
After Applying to Job Platforms (Online Jobs PH)
always check emails, turn on the notifications
 also check your job platform's inbox
 Make sure to also check the communication app you provided
such as Skype, Viber, WhatsApp, and Telegram.
When a potential client gave a test-job/assessment
always check if the root folder is accessible
 ask the deadline/target time
 ask for missing assets (logos, company names, CTA, intro & outro)
 check their websites, YouTube, or social media for references.
 do it and pass it on time, beat the deadline!
When you got the Client
Ask when will be the start date
 Prepare your notes for the location of files given by your client
 Organize the assets (Logos, CTAs, Intro & Outro)
 Give your employees a heads-up for the upcoming projects
Organizing your Editors/Employees
Create a Project Management Tool (Trello, Click Up, Notion)
Conduct a formal meeting with them
Ask their availability
Track each one of them
Talk to them formally and assess leadership
Assign task individually with proper deadline
Every task given should have a quick meeting, so that they will
have at least 2 references of instructions, the quick meeting and
the detailed note of instructions.
 If the deadline/target date given by the Client is 5 days, always
subtract two days (3 days deadline for employee) to have at least
48hrs for revisions.
Asking for the progress of application
Good day!
May this message find you well. May I know the progress of my
application? Thank you and I'm looking forward to hearing from you.
When client or HR responded to your application
Good day.
Thank you for your time and for considering my application. I look
forward for positive feedback from you and from the team.
Cheers and God bless.
When they give a test-job/assessment
Good Day.
Got this, may I know if there will be a deadline for
this? Thank you. Looking forward to hearing from
After interview or meeting with Client
Thank you so much. It was a great experience having this meeting with you.
When they ask about your salary
My salary expectations are in line with my experience and
qualifications which is [your rate per hour] per hour or [your rate
per month] a month. But I'm sure we can come to an agreement
on salary.
 Know their backgrounds, area, people around them
- In this way, you will understand the potential emergency
they will say because mostly, they may have new born
babies or senior citizens taken care of them
 Always ask how’s their day, and how they spent their week
- In this way, you will establish connection with your
employees and they will think that you do actually care
about their wellness. And by that, it might increase their
productivity and they will show good work ethic within work
 Tell them to stay honest and committed
- Tell them that if they are confused, approach and ask. If
they are sick or has an emergency, tell them to just leave a
valid reason letter and make sure to comply once things
get better.
 Compliment their works
- Tell them that their works or edit are good or getting
better, but also tell them that it will still vary from the
client’s revisions.
- be professional when talking to them, open camera in meeting with
them, wear professional attire, and assert leadership
 Prepare set of interview questions
- Tell me about yourself
This should contain their work-related experience, non-work-related experience shows
they are not that prepared
- What is your past work experience?
This should contain their actions, creativity, performance and productivity in their past
- What are your weaknesses and strengths
This should contain work strengths or assets and work weaknesses or vulnerability, not as
in personal attributes
- How will you be able to handle on working under pressure?
This should contain their plans and solutions when handling several projects with short
- Why did you apply for this position/job?
This should contain their true motives or plans in doing the work or projects
- What is your expected salary?
They should state their wanted salary and also state their negotiating ways, if the
employee does not willing to negotiate, do not choose this employee
- What are your goals for the next 5 years?
This should contain their plans for the next coming years that has something to do with
their contribution to the company’s goals
 Check their Resume/CV
- Make sure they are proficient in [tools that they use for their niche]
- Check how many years they have been working as a [niche]
Thank you for attending today’s interview. I will get back to
you if the department decided to move in the next step of
your application.
Hi! Thank you for your application. I think that you might be a
good fit for the role.
I will get back to you if I decided to move forward with an
*Then decide when are you going to hire them!
Interview Q&A with Clients
1. About yourself
I'm a professional [your profession/niche] based in [your location], with a zeal
for creating incredible material that will dramatically increase your business or
product. I assisted a range of companies and business in the Philippines and
the United States in [your output using your niche] for their services and
goods. In addition, I assisted a number of companies and business in
developing lengthy and short material for use across all social media
channels. So, based on my years of industry experience, I'm confident that I'll
be a long-term [niche] of yours. I specialize in [your expertise], and more, and
have a unique mix of skills and expertise for [services you offer].
2. Weaknesses:
I tend to be overly critical of myself. Whenever I complete a project, I can’t
help but feel that I could have done more even if my work received a positive
response. This often leads me to overwork myself and leaves me feeling
burned out. Over the past few years, I’ve tried to take time to look at my
achievements objectively and celebrate those wins. This has not only
improved my work and my confidence, but it has helped me to appreciate my
team and other support systems that are always behind me in everything I
3. Strength:
My strongest asset is my work ethic and my willingness to step in when
needed. I’m not afraid to take on a difficult client or do a project that nobody
else wants because those are the clients and projects that teach me the
most. I typically love to work outside of my job description and do whatever is
asked of me. I'm not above any single task, and I take great pride in my
ability to step in and adapt to any situation to get the best results for the
4. Do you have question for us?
What is the company culture like and how does the team bring values to life?
What does success look like in this position, and how is it measure? Where
do you see the company in 5 years? And lastly, has anything come up to
make you think I'm not suitable for the role?
5. Why do we have to choose you
As you can see in my resume, I have all the hard skills you are looking for in
a candidate. I have [years of your experience] of experience in [niche], I know
to comply and produce. I also have the soft skills you need for this job. I am a
team player, collaborator, clear communicator, and I have a sense of humor.
I have skills and ideas that I think will help this company reach its short term
and long-term goals. I would love to take this opportunity to share them with
the team.
6. Why do you choose us
I am looking for better career prospects and opportunities for professional
growth and I see your company as being the perfect fit in terms of allowing
me to develop my expertise and contribute to the company's goals.
7. What do you want to do
I want to build a healthy environment with my team and create an outstanding
output and projects that will help contribute to the development of the
company and to achieve its short and long-term goals.
8. What are your contingency plan
I would first develop a guide that is necessary for an effective contingency
plan, for me to be able to identify and prioritize the components critical in
supporting the solution. second is I shall take measures that should be taken
to reduce the effects of such system disruptions which ever can increase or
reduce the contingency cycle and with this strategy and with thorough
recovery strategy it will ensure a quick and effective recovery following a
Lastly Testing validates recovery capabilities, which improves the plan
effectiveness and overall preparedness.
9. What is your expected salary?
My salary expectations are in line with my experience and qualifications
which is [your rate] per hour or [your rate] per month but I'm sure we can
come to an agreement on salary.
10. Please tell us the story of your career, which can include
experiences unrelated to the position of your application
When I was just starting as an intern in my earlier career, I focused on taking
[your niche] position. As I progress with my career, I took my first job to an
ecommerce company and land on the position of [niche], from then on it
allowed me to enhance my skills further more. Onto the next Job that I land
on was a marketing company and I was in a [niche] position and I worked
alongside with a team that handles the allotted task.
11. What are the top major challenges and problems you faced in your
career? How did you handle them?
In my most recent role, a former coworker left her job unexpectedly. During
this time, she was the team leader on an important new project. When she
left, my manager asked me to take it over. While I had never performed her
job duties in the past, I had previous leadership experience. Using my
leadership and problem-solving skills, I pushed the project forward,
encouraged the rest of the team and completed her responsibilities as well as
mine. We were able to complete this project successfully and on deadline.
12. What did you like about your most recent boss (former or current)?
My boss was someone who always puts the needs of the team first,
somebody who is considerate and kind, somebody who can be relied upon to
do a great job.
13. Why are you leaving or have left your most recent job?
I learned so much with my previous company while I was working there for 2
years but I reached a point where I really wanted to take my career to the
next level and really grow elsewhere, hence why I am really excited about
this opportunity.
14. What are your goals in the next 2 years? How about 5 years?
My focus for the next 1-2 year is to really understand the specifics of the role
and become a [your niche] expert then, for 2-3 years after that I want to gain
more responsibility and lead some projects. I am really passionate about the
industry, especially where it's headed and I see this company being the
perfect fit in terms of allowing me to develop my expertise & to contribute to
the company's goals.
Sample Cover Letter when Applying
Good day!
I have [your yrs. of experience] of experience as a [Niche]and [your yrs. of
experience] of experience as a [Niche]. I came across an interesting position
of [Niche] on your job portal. After reading the job description and
requirements and matching it with my own experiences, I know that I would
be a valuable asset to your organization.
After graduating with a degree in [your degree], I assisted a range of
companies in the Philippines and the United States in creating advertising or
promotions for their services and goods. In addition, I assisted a number of
companies and business in developing lengthy and short material for use
across all social media channels. I now want to challenge myself in a new
environment and your company offers just that.
And with those experiences, I have a comprehensive understanding of the
full lifecycle for graphic designing and video editing projects. Please see my
portfolio-website [your website portfolio] for additional information on my
experience. Please take a moment to go through it to get a better idea of who
I am.
I can be reached anytime via email at [your email] or by WhatsApp & Viber:
[your number] and skype: [your skype ID]
I would love to talk to you in more detail regarding this amazing opportunity at
your company. It would give me great pleasure to hear back from you
regarding my application.
[your name]
Created by: Mharck Jericho Martinez
All Rights Reserved 2021 | mharck.martinez23@gmail.com