SWOT analysis of Content ▧ ▧ ▧ ▧ ▧ ▧ Strengths Weaknesses Threats Opportunities Recommendations Conclusion Strengths LOCATION and WEBSITE www.loook.uz ADVANCED TECHNOLOGY Family and Students oriented strategies Cost Leadership and Reliable Suppliers Weaknesses General customer service needs to be reorganized Slow checkout Long waiting No proper management No proper atmosphere Over reliance on “Yaxshi niyat” Threats Entry of KFC Changing people’s preference towards healthy foods Threat of Substitution Increased competition from local cafes Price increase of raw materials Opportunities Increase product offerings Opening branches in Shopping Malls Opportunities Introducing new products to its only chicken range Introduce better vegetarian products SWOT analysys of Entry of KFC Strengths -Location -Advanced technology -Cost Leadership -Family oriented strategy -Reliable suppliers -Student oriented strategy Weaknesses -Customer checkout process too slow -No proper management -No proper atmosphere -General customer service needs to be reorganized -No training is provided for employees -Ever lower R&D productivity -Over-reliance on YAXSHI NIYAT! Environmental impact score Environmental change (Opportunities and threats) Changing Increase Opening people’s product Branches preference offerings In shopping towards malls organic foods + - +1 +4 +2 +4 +4 +3 0 +5 +5 +5 +3 +3 +5 +5 +2 +3 0 +4 +5 +3 +4 +5 +4 0 11 17 13 17 11 10 0 0 0 0 0 0 -4 0 -5 -5 0 -14 -1 -3 -2 -5 -5 -5 -5 -5 -4 -5 -1 -2 0 0 0 -16 -14 -13 -5 -5 -2 0 -12 -4 -1 +18 -20 -5 -1 +21 -26 -3 -1 +19 -25 0 0 -12 -3 0 0 +21 -13 RECOMMENDATIONS Special Trainings Make strategic alliances Promote R&D department APPS FOR SMARTPHONES! In this app, customers can order easily without phone calls! Furthermore, customers can track their orders with the help of apps! Thank you! Any questions? You can find us at: @sm associates @loook chilanzaar!