C HAPTER 1 Accounting Information Systems: An Overview © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 1 of 85 INTRODUCTION • Questions to be addressed in this chapter include: – What is the meaning of system, data, and information? – What is an accounting information system (AIS)? – Why is the AIS an important topic to study? – What is the role of the AIS in the value chain? – How does the AIS provide information for decision making? © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 2 of 85 SYSTEMS, DATA, AND INFORMATION • A system is: – A set of interrelated components – That interact – To achieve a goal © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 3 of 85 SYSTEMS, DATA, AND INFORMATION • Most systems are composed of smaller subsystems . . . • . . . and vice versa! © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 4 of 85 SYSTEMS, DATA, AND INFORMATION • Every organization has goals. – The subsystems should be designed to maximize achievement of the organization’s goals. – Even to the detriment of the subsystem itself. – EXAMPLE: The production department (a subsystem) of a company might have to forego its goal of staying within its budget in order to meet the organization’s goal of delivering product on time. © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 5 of 85 SYSTEMS, DATA, AND INFORMATION • Goal conflict occurs when the activity of a subsystem is not consistent with another subsystem or with the larger system. • Goal congruence occurs when the subsystem’s goals are in line with the organization’s goals. • The larger and more complicated a system, the more difficult it is to achieve goal congruence. © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 6 of 85 SYSTEMS, DATA, AND INFORMATION • The systems concept encourages integration (i.e., minimizing the duplication of recording, storing, reporting, and processing). • Data are facts that are collected, recorded, stored, and processed by an information system. • Organizations collect data about: – Events that occur – Resources that are affected by those events – Agents who participate in the events © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 7 of 85 SYSTEMS, DATA, AND INFORMATION • Information is different from data. • Information is data that have been organized and processed to provide meaning to a user. • Usually, more information and better information translates into better decisions. © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 8 of 85 SYSTEMS, DATA, AND INFORMATION • However, when you get more information than you can effectively assimilate, you suffer from information overload. – Example: Final exams week! • When you’ve reached the overload point, the quality of decisions declines while the costs of producing the information increases. © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 9 of 85 SYSTEMS, DATA, AND INFORMATION Benefits of information - Cost of producing information Value of information Benefits of information may include: • Reduction of uncertainty • Improved decisions • Improved ability to plan and schedule activities © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 10 of 85 SYSTEMS, DATA, AND INFORMATION Benefits of information - Cost of producing information Value of information Costs may include time and resources spent: • Collecting data • Processing data • Storing data • Distributing information to users © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 11 of 85 SYSTEMS, DATA, AND INFORMATION Benefits of information - Cost of producing information Value of information Costs and benefits of information are often difficult to quantify, but you need to try when you’re making decisions about whether to provide information. © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 12 of 85 SYSTEMS, DATA, AND INFORMATION • Characteristics that make information useful: – Relevance It reduces uncertainty by helping you predict what will happen or confirm what already has happened. © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 13 of 85 SYSTEMS, DATA, AND INFORMATION • Characteristics that make information useful: – Relevance – Reliability It’s dependable, i.e., free from error or bias and faithfully portrays events and activities. © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 14 of 85 SYSTEMS, DATA, AND INFORMATION • Characteristics that make information useful: – Relevance – Reliability – Completeness It doesn’t leave out anything that’s important. © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 15 of 85 SYSTEMS, DATA, AND INFORMATION • Characteristics that make information useful: – Relevance – Reliability – Completeness – Timeliness You get it in time to make your decision. © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 16 of 85 SYSTEMS, DATA, AND INFORMATION • Characteristics that make information useful: – Relevance – Reliability – Completeness – Timeliness – Understandability It’s presented in a manner you can comprehend and use. © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 17 of 85 SYSTEMS, DATA, AND INFORMATION • Characteristics that make information useful: – Relevance – Reliability – Completeness A consensus notion—the nature of the – Timeliness information is such that different people would tend to produce the same result. – Understandability – Verifiability © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 18 of 85 SYSTEMS, DATA, AND INFORMATION • Characteristics that make information useful: – Relevance – Reliability – Completeness – Timeliness – Understandability You can get to it when you need it and in a format you can use. – Verifiability – Accessibility © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 19 of 85 SYSTEMS, DATA, AND INFORMATION • Information is provided to both: – External users – Internal users © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 20 of 85 SYSTEMS, DATA, AND INFORMATION • Information is provided to both: – External users – Internal users © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 21 of 85 SYSTEMS, DATA, AND INFORMATION • External users primarily use information that is either: – MANDATORY INFORMATION—required by a governmental entity, such as Pension contribution required by the Social Security office; or – ESSENTIAL INFORMATION—required to conduct business with external parties, such as purchase orders. © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 22 of 85 SYSTEMS, DATA, AND INFORMATION • In providing mandatory or essential information, the focus should be on: – Minimizing costs. – Meeting regulatory requirements. – Meeting minimum standards of reliability and usefulness. © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 23 of 85 SYSTEMS, DATA, AND INFORMATION • Information is provided to both: – External users – Internal users © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 24 of 85 SYSTEMS, DATA, AND INFORMATION • Internal users primarily use discretionary information. • The primary focus in producing this information is ensuring that benefits exceed costs, i.e., the information has positive value. © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 25 of 85 WHAT IS AN AIS? • An AIS is a system that collects, records, stores, and processes data to produce information for decision makers. • It can: – Use advanced technology; or – Be a simple paper-and-pencil system; or – Be something in between. • Technology is simply a tool to create, maintain, or improve a system. © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 26 of 85 WHAT IS AN AIS? Accounting information system It includes people, procedures and instructions, data, software, information technology infrastructure, and internal controls and security measures © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 27 of 85 WHAT IS AN AIS? There are six components of an AIS: 1. The people who use the system 2. The procedures and instructions used to collect, process, and store data 3. The data about the organization and its business activities 4. The software used to process the data 5. The information technology infrastructure, including the computers, peripheral devices, and network communications devices used in the AIS 6. The internal controls and security measures that safeguard AIS data © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 28 of 85 WHAT IS AN AIS? • The functions of an AIS are to: – Collect and store data about events, resources, and agents. – Transform that data into information that management can use to make decisions about events, resources, and agents. – Provide adequate controls to ensure that the entity’s resources (including data) are: • Available when needed • Accurate and reliable © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 29 of 85 WHAT IS AN AIS? An AIS Processes Data to Produce Information for Decision Makers © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 30 of 85 WHY STUDY ACCOUNTING INFORMATION SYSTEMS? • It’s fundamental to accounting. • Accounting is an information-providing activity, so accountants need to understand: – How the system that provides that information is designed, implemented, and used. – How financial information is reported. – How information is used to make decisions. © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 31 of 85 WHY STUDY ACCOUNTING INFORMATION SYSTEMS? • It’s fundamental to accounting. • Other accounting courses focus on how the information is provided and used. • An AIS course places greater emphasis on: – How the data is collected and transformed. – How the availability, reliability, and accuracy of the data is ensured. • AIS courses are not number-crunching courses. © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 32 of 85 WHY STUDY ACCOUNTING INFORMATION SYSTEMS? • It’s fundamental to accounting. • The skills are critical to career success. • Auditors need to evaluate the accuracy and reliability of information produced by the AIS. © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 33 of 85 WHY STUDY ACCOUNTING INFORMATION SYSTEMS? • It’s fundamental to accounting. • The skills are critical to career success. • Tax accountants must understand the client’s AIS adequately to be confident that it is providing complete and accurate information for tax planning and compliance work. © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 34 of 85 WHY STUDY ACCOUNTING INFORMATION SYSTEMS? • It’s fundamental to accounting. • The skills are critical to career success. • In private industry and not-for-profit, systems work is considered the most important activity performed by accountants. © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 35 of 85 WHY STUDY ACCOUNTING INFORMATION SYSTEMS? • It’s fundamental to accounting. • The skills are critical to career success. • In management consulting, the design, selection, and implementation of accounting systems is a rapid growth area. © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 36 of 85 WHY STUDY ACCOUNTING INFORMATION SYSTEMS? • It’s fundamental to accounting. • The skills are critical to career success. • The AIS course complements other systems courses. • Other systems courses focus on design and implementation of information systems, databases, expert systems, and telecommunications. • AIS courses focus on accountability and control. © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 37 of 85 WHY STUDY ACCOUNTING INFORMATION SYSTEMS? • It’s fundamental to accounting. • The skills are critical to career success. • The AIS course complements other systems courses. • AIS topics impact corporate strategy and culture. © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 39 of 85 How an AIS Can Add Value to an Organization? A well-designed AIS can add value to an organization by: 1. Improving the quality and reducing the costs of products or services. For example, an AIS can monitor machinery so operators are notified immediately when performance falls outside acceptable quality limits. This helps maintain product quality, reduces waste, and lowers costs. 2. Improving efficiency. For example, timely information makes a just-in-time manufacturing approach possible, as it requires constant, accurate, up-to-date information about raw materials inventories and their locations. © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 40 of 85 How an AIS Can Add Value to an Organization? A well-designed AIS can add value to an organization by: 3. Sharing knowledge. Sharing knowledge and expertise can improve operations and provide a competitive advantage. 4. Improving the efficiency and effectiveness of its supply chain. For example, allowing customers to directly access inventory and sales order entry systems can reduce sales and marketing costs, thereby increasing customer retention rates © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 41 of 85 How an AIS Can Add Value to an Organization? A well-designed AIS can add value to an organization by: 5. Improving the internal control structure. An AIS with the proper internal control structure can help protect systems from fraud, errors, system failures, and disasters. 6. Improving decision making. Improved decision making is vitally important and is discussed below in more detail. © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 42 of 85 SUMMARY • What we’ve learned so far: – – – – The meaning of system, data, and information. What an AIS is. Why it’s an important topic to study. How it provides information for decision making. © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 43 of 85 End of Chapter One © 2008 Prentice Hall Business Publishing Accounting Information Systems, 11/e Romney/Steinbart 44 of 85