LEAN SIX SIGMA PROJECT TEMPLATE [ Name of the Company ] [ Department / Section ] [ Project Title ] [ Project Period from mmm-yy to mmm-yy ] [ Team Name ] [ Members ] INTRODUCTION • About the department • Location • Processes / services • Key Strategic Goals & Challenges of the department DEFINE DEFINE A. Project Charter a. b. c. d. e. g. h. Project Title Business Case & rationale for prioritization Stakeholder analysis Goals and objectives of the project Other expected intangible benefits Team members/Leader, Project Sponsor, Project target date and project plan DEFINE B. C. D. E. F. “SIPOC” or “COPIS” Diagram “Voice of Customer” CTQs and related Big Ys Stratification & Prioritization of Ys Project Scope / Boundary MEASURE MEASURE A. Data Collection Plan MEASURE B. Measurement System Analysis (MSA) MEASURE – Assess Process Capability C. Process Capability Assessment ANALYZE ANALYZE – Process 1. 2. Detailed appropriate Process Map Identify waste a. Value Adding activities, b. Non-value Adding but necessary activities c. Wasteful activities 3. Identify constraints / bottlenecks in the flow ANALYZE – Data 1. 2. 3. Appropriate process risk analysis Root cause identification methods Use of appropriate data analysis tools IMPROVE IMPROVE A. Possible solutions based on root cause. B. Use creative / innovative thinking C. Prioritize solutions using appropriate methods/criteria IMPROVE E. Plan for implementation a. Trial runs / pilot implementation i. Trial / pilot implementation plan ii. Risk analysis of the pilot / trial plan iii. Plan for MSA and data collection iv. Method to evidence improvement b. Full scale implementation plan, with phases as appropriate c. Risk analysis of the full scale implementation d. Handing over the process to the process owner. CONTROL CONTROL A. Document / amend Procedures, standards, work instructions incorporating the improvements in the process B. Define appropriate control plan for Xs SUMMARY OF IMPROVEMENT 1. 2. 3. 4. 5. “Before” and “After” Situation comparison Tangible benefits Intangible benefits Lessons learn Replication carried out /opportunities identified Q&A