Online Learning: Determining the Effectiveness of Communication Between the
Instructors and Students
Purpose of the study:
This study aims to explore whether online learning influences communication between
instructors and students in a negative way, if online learning during Covid-19 pandemic affects students’
productivity levels. As well as, to evaluate and suggest ways of improving effective communication
between instructors and students of MSU-IIT in online courses. Since this shift to online learning is very
new to most students and instructors there is a great interest in this topic along the way of experiencing
this change especially for students.
Statement of the problem:
This study aims to answer the following research questions:
(1) Does online learning have a negative impact on communication between instructors and students?
(2) What are the problems that students face in online learning and does online learning have a negative
effect on students’ participation and their productivity level as a whole?
(3) How communication between instructors and students in educational Institutions can be improved?
QUESTIONNAIRE:
1.How satisfied are you with taking your courses online?




Very satisfied
Satisfied
very unsatisfied
Unsatisfied □Neutral
2. Which do you Prefer taking, classroom or online classes?


Classroom
online classes
3. How has your understanding of the material being taught changed when it shifted from a classroom
course to an online course?



Better
Worse
no change
4. Has taking classes online encouraged your desire to participate more?

Yes

no
5. According to your experience, do you think your productivity as a student has increased?


yes □
no
6. Do you think your instructors are being cooperative and more understanding of the hardships we are
currently facing as students.


yes
no
7. In your opinion, how do you think communication can be improved between students and their
instructors through online classes?
Other:
1. How do you feel overall about distance education?
Poor
Below Average
Average
Good
Excellent
2. Do you have access to a device for learning online?
Yes
Yes, but it doesn’t work well
No, I share with others
3. What device do you use for distance learning?
Laptop
Desktop
Tablet
Smartphone
4. How much time do you spend each day on an average on distance education?
1-3 hours
3-5 hours
5-7 hours
7-10 hours
10+ hours
5. How effective has remote learning been for you?
Not at all effective
Slightly effective
Moderately effective
Very effective
Extremely effective
6. How helpful your [School or University] has been in offering you the resources to learn from home?
Not at all helpful
Slightly helpful
Moderately helpful
Very helpful
Extremely helpful
7. How stressful is distance learning for you during the COVID-19 pandemic?
8. How well could you manage time while learning remotely? (Consider 5 being extremely well and 1
being not at all)
Playtime
Academic schedule
9. Do you enjoy learning remotely?
Yes, absolutely
Yes, but I would like to change a few things
No, there are quite a few challenges
No, not at all
10. How helpful are your teachers while studying online?
Not at all helpful
Slightly helpful
Moderately helpful
Very helpful
Extremely helpful