Uploaded by Md Riad

BUS 702 Term Paper by Riad 59b 4068 BBA - OB Applications

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Term Paper
On
Application of Organizational Behavior Theories in Personal and
Professional Life
NAME : Md Riad Uddin
BATCH : 59/b (Evning)
Fall 2021
ROLL : 4068
Date of Submission: 08/12/2021
World University of Bangladesh
Question No. 1
“Critical thinking enables managers to look beyond problems and solutions”2
explain.
Marks
Answer
Critical thinking means that information, evidence and facts should be used to solve problems
effectively. This doesn't mean managers need a timely response, it means they need to be able
to think, evaluate problems, and find solutions by analytical thinking.
Question No. 2
Evidence Based Management is successful in many areas of business. Consider
telecommunication industry, in which situations this EBM will not work best?
Answer
At Motorola, the management of evidence did not work well for the time being because there
was a lack of industry data, tracking common sense, and time and difficulties in seeking reliable
credible proof. Based on facts, there must be some kind of proof on the business issue.
Question No. 3
What have you learned from OB model? Do you consider this practical?
Answer
Yeah, I regard this organizational behavior pattern as realistic. Through analyzing organizational
behavior, both workers and managers understand the actions of people. This knowledge can be
used by employees to improve job fulfillment and work performance.
Question No. 4
Why are some people quiet and passive, while others are loud and aggressive?
Are certain personality types better adapted than others for certain jobs?
Answer
3
Marks
1
Mark
2
Marks
Certain people are calm and quiet, and others are loud and violent and when a dispute happens
these communicators will talk better because they can most likely stop a confrontation or
reverse it.
Sure, some people with these characteristics can better match those occupations than others,
but passive communicators are often easy to obey and move along with others.
Question No. 5
There is a debate related to Personality, heredity and situation. Discuss about
2
that debate and obviously, comment on this debate at the end.
Marks
Heredity and circumstance contribute to personality traits and cannot determine with any
attributes the degree of their individual contributions. A genetic history of an individual has a
strong personality impact. Some characteristics may be heavily inherited by an adult.
Answer
Heredity can play a significant role in the personality and mental health situation.
Finally, we are all conscious that heredity influences the colour of our eyes and hair and also
affects certain traits, such as height and susceptibility to other diseases.
Question No. 6
“MBTI helps employees to identify and match their personality with that of the
2
organization”- do you agree?
Marks
MBTI is, as we all know, an indicator of the Myers-Briggs. This is a way of winning
Answer
Personality evaluation information to help businesses better understand the strengths,
limitations and the way they interpret and process information of their employees.
Knowledge Manager who builds a team can use MBTI information to ensure that the types of
personalities do not clash, as well as strengths and weaknesses to recognize and match the
employees' personalities in the organization.
Question No. 7
What can you do to enhance your self- efficacy especially when emotions are
2
attached largely, like sales team of Meridian Chips?
Marks
It's time to increase self-efficacy as feelings are very attached and our sense of self begins to
develop as we begin to have different experiences in our lives.
Answer
Question No. 8
Answer
Self-effectiveness catalysts for good emotions, such as family autonomy, affection, education
and support. An individual who has a high degree of self-efficacy would be more optimistic and
feel that failures are chances to try it again.
Provide your real life examples of jobs that indicate “surface acting” and “deep
acting.”
2
Marks
For example, frontline workers are responsible for "playing surface" and "acting profoundly" in
work, primarily interacting with the customer and its role is the nerve center of a hotel. In order
to determine the standard of service the hotel provides, their attitudes, their behavior, their
manner and their speech during the task are therefore important.
The show rule in this case acted as a legislative mechanism to discourage front-line workers from
displaying negative feelings while they do their work, but they are expected to communicate
positive interactions with customers.
Question No. 9
What will you do to improve your EI if you are working in Genex Infosys, a
2
famous call center of the country.
Marks
If you want to improve your emotional understanding if you work in Genex Infosys or
in any other business, you should follow:
Demonstrate the capacity to contribute to emotional intelligence.
Answer
Develop leadership skills for self-motivation and dedication.
Create work and life equilibrium strategies.
Tell us to look forward.
If you are Manager of purchase department of Zaber and Zubair (Z&Z) Fabrics,
2
Question No. 10 a sister concern of leading garment exporter Noman Group, what are the
Marks
Cognitive dissonances you may face in your job? Give 2 examples.
If I’m a manager of purchase department of Zaber and Zubair fabrics, a sister concern of leading
garment exporter Noman Group, cognitive dissonances might be like When cognitive
dissonance is not discussed in the workplace, it has the following effect:
Answer
isolation and disengagement: workers are inactive when they are anxious. A frustrated worker
would stop putting their ideas forward and if he continues on the job, his job preservation role
would cease.
Inappropriate conduct: Stresses in the workplace also have a variety of negative emotions such
as anxiety, frustration and rage that can manifest in detrimental actions such as sabotage,
hostility, malicious observance and silent obstruction.
Question No. 11
For the same organization, what will you do to enhance employees’ Perceived
2
organizational support (POS)?
Marks
For enhancing employees perceived organizational support I will do things like,
Answer
Train Employees in subject to help. Promoting deep networks in society. Start helping
organizations before beginning work. The eight HR strategies would encourage staff to know
that their efforts and wellbeing are valued by the company.
Question No. 12
Give 1 example each from your life regarding rational decision making and
2
intuitive decision making.
Marks
Answer
The rational decision-making model assumes that people want to maximize benefits and
minimize costs. Of example, many consumers try to buy the most valuable items at the lowest
price; thus, they judge how valuable it is or how attractive it is compared to similar items. Then
the prices are compared. Typically, the item that offers the highest value at the lowest cost will
be selected.
Question No. 13
Have you found motivation for your life? What is that? Will you consider
1
intrinsic or extrinsic reward more?
Marks
Answer
Yeah, by engaging and learning new stuff I find my inspiration to live and would consider
intrinsic reward more because it's enjoyable and you're enjoying it rather than winning an
award. To learn a new language, not because your job requires it, because you want to
experience new things.
Question No. 14
If you are told to form a group in your office, what will you do first? What is
2
most important here?
Marks
First I would clearly identify the task at hand if I was told to form a group in my office. Secondly,
define the competencies required to complete the project.
Answer
Then I will recruit right people and make their group successful in managing them.
The group management is most important here. Great teams rarely go well without a great
leader by ensuring that the team works hard and coherently.
Question No. 15
Is there any way that outing can enhance group bonding? Give example from
1
your life.
Marks
Answer
Yeah, several ways to enhance group bonding are available. In my company, we strengthen
community relations through open communication, encouragement and support, and
appreciation for life without work and within the enterprise.
Question No. 16
Would you prefer to be a leader or a manager? Which is more appealing to
2
you? Why?
Marks
Answer
I want to be a good leader, for a good leader puts their followers' interests ahead and measures
success by seeing if their followers are more advantageous. Leaders serve organizations and
individuals and the biggest success of a manager is the enhancement of work processes.
Question No.
17
Consider yourself as the manager of Technology division of GrameenPhone.
Some of your team members always remain silent in meetings. They are not
3
responsive. Why do employees remain silent in meetings? What should you Marks
do?
Answer
It is because people fear that if they speak up they could lose their jobs that employee silence
exists. In certain cases , managers might not want to go against their bosses, because they
could see the feedback of workers as critiques of their activities and dismissed.
To avoid staff silence, an employee committed to the organization is to be established. This is
done by demonstrating that the company is fair and committed to its staff.
Question No.
18
What will be your benefit if you have a diverse workforce? Consider you are
3
working in Nestle.
Marks
Answer
I definitely would have benefited from working in Nestle because it ensures that workers are
diverse and motivated by creativity and suggestions from workers. At Nestlé, we are
continually working together in different and improved ways, building on our previous
success.
We believe that our employees at every level of our work are diverse in backgrounds and
cultures and create a wealthier workforce and provide us with an experience and creativity
that will enrich our equally diverse customers and continues to delight.
Question No.
19
What is your view about CHANGE in organizations? Which is most important
2
to keep in mind in such case?
Marks
Answer
Major organizational change elements are
Thought: How people understand the company and its learning capacity. What good ideas are
designed to meet the needs of the company and the contact between managers?
Comportment: How people react to change, how it is addressed and the behaviors associated
with the proposed change.
Infrastructure: The physical environment in which the transition takes place, which involves
technology, processes, organizational structures and the various work-related systems.
Question No.
20
If you are an advisor of United Hospitals Ltd., what will you do to ensure that
2
your employees are free from stress? Make a list of 6 such activities.
Marks
Answer
If I was a United Hospitals Ltd consultant. By suggesting few points, I would have been helping
employees to alleviate stress:
Taking into account the advantages of continuous relaxation. Meditation or meditation may
be attempted.
Make sure every week person have plenty of free time.
Tell your loved ones about your work problems rather than your suggestions and request their
support.
Drugs like alcohol and cigarettes do not alleviate stress and can cause health issues. Drinking
and smoking should be stopped.
Seek psychologist professional advice.
If stress in the workplace remains a problem, onw may have to find another despite his or her
efforts.
Please rate the course (click the box )
☐
1 (Very Poor)
☐
2( GOOD)
☐
3
☐
4
☐
5 (Very Good)
What did you like most of this course?
Employee Satisfaction
What did you hate most of this course? (Be frank)
Anything you want to share?
Nothing, Thank you sir.
THANK YOU!
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