Total No. of Pages: 7840 2 Register Number: Name of the Candidate: M.B.A. DEGREE EXAMINATION, December 2021 (FIRST SEMESTER) S120. MARKETING MANAGEMENT Time: Three hours 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Maximum: 75 marks SECTION-A Answer any FIVE questions Define the modern concept of marketing. What do you understand by marketing research system? Define product mix. What is the need for new product? What is odd pricing? Mention the various method of retailing. List out the objectives of sales promotion. Define consumerism. (53=15) SECTION-B (310=30) Answer any THREE questions Briefly describe the alternative strategies towards market segmentation. What are the factors that are considerable in a sales forecast? What are the objectives of packaging? List out the characteristics of a good package. Discuss the objectives of advertising and point out the problems of advertising in India. What are the functions of consumer guidance society in India? SECTION-C Answer any ONE question 14. Describe the various product mix strategies. 15. Explain in detail the different steps involved in selling process. 16. Briefly explain the various methods of direct marketing. (115=15) SECTION-D Compulsory 17. “Consumer satisfaction leads to better sales” Explain this statement. (115=15) 2 7840 jkpHhf;fk; (5 3 = 15) gFjp - m vitnaDk; Ie;J tpdhf;fSf;F tpilasp 1. 2. 3. 4. 5. 6. 7. 8. etPd khh;f;bfl;o'; gw;wpa fUj;ij tiuaWf;ft[k;. re;ijg;gLj;jy; Muha;r;rp mikg;g[ _yk; eP';fs; vd;d g[hpe;Jbfhs;fpwPh;fs; jahhpg;g[ fyitia tiuaWf;ft[k;. g[jpa jahhpg;g[f;fhd njit vd;d? xw;iwg;gil tpiy vd;why; vd;d? rpy;yiw tpw;gidapd; gy;ntW Kiwfisf; Fwpg;gplt[k; tpw;gid Cf;Ftpg;gpd; nehf;f';fis gl;oaypL';fs;. Efh;nthiu tiuaWf;ft[k;. (3 10 = 30) gFjp - M vitnaDk; _d;W tpdhf;fSf;F tpilaspf;f 9. re;ijg; gphpit nehf;fpa khw;W cj;jpfis RUf;fkhf tpthpf;ft[k;. 10. tpw;gid Kd;dwpg;gpy; fzprkhd fhuzpfs; ahit? 11. ngf;nf#p';fpd; nehf;f';fs; vd;d? xU ey;y bjhFg;gpd; gz;g[fis gl;oaypL';fs;. 12. tpsk;guj;jpd; nehf;f';fisg; gw;wp tpthjpf;ft[k;/ ,e;jpahtpy; tpsk;gu gpur;ridfisr; Rl;of;fhl;lt[k;. 13. ,e;jpahtpy; Efh;nthh; tHpfhl;Ljy; r';fj;jpd; bray;ghLfs; vd;d? (1 15 = 15) gFjp - , vitnaDk; xU tpdhf;fSf;F tpilaspf;f 14. gy;ntW jahhpg;g[ fyit cj;jpfis tpthpf;ft[k;. 15. tpw;gid bray;Kiwapy; cs;s gy;ntW gofis tphpthf tpsf;ft[k;. 16. neuo re;ijg;gLj;jypd; gy;ntW Kiwfis RUf;fkhf tpsf;ft[k;. (1 15 = 15) gFjp - < fl;lha tpdh 17. “Efh;nthh; jpUg;jp tpsf;F';fs;. rpwe;j tpw;gidf;F ~~~~~~~~~~~~ tHptFf;fpwJ” ,e;j mwpf;ifia