1 Overview of Critical Care Nursing Chapter 1 2 1 Learning Objectives • • • • • • • • Define critical care nursing. Describe standards of professional practice for critical care nursing. Discuss trends, issues and stressors related to critical care nursing. Describe common family needs and family-centered nursing interventions. Discuss challenges experienced by nurses working in critical care settings. Describe the American Association of Critical-Care Nurses Synergy Model that guides critical care nursing practice. Discuss ethical principles and legal concepts related to critical care nursing. Discuss ethical and legal issues that arise in the critical care setting. 3 Key Terms • • • • • • • • • • • • • • • • AACN ACNP ANCC CCRN CCNS Critical care nursing Critical pathways Evidence-based practice Multidisciplinary rounds Patient safety goals SBAR communication SCCM Standards Telemedicine Synergy model Advance directive • • • • • • • • • • • • • • • • Advocacy Autonomy Beneficence Brain death Confidentiality Fidelity Health care surrogate Informed consent Justice Life support Living will Malpractice Negligence Nonmaleficence Persistent vegetative state Veracity 4 2 Critical Care Nursing • Deals with human responses to critical illness or injury – Physiological – Psychological • Focus on both the patient’s and family’s responses 5 6 3 Nurse as Patient Advocate • Support autonomous decision making and decisions made; respect values; represent patient based on these choices • Intervene in patient’s best interests; intercede for those who cannot advocate for selves; help patients get care • Educate patient and family members • Ensure safe, quality care • Serve as liaison between patient, family, and providers 7 Critical Thinking Challenge • What comes to your mind when you hear the following terms? • Intensive Care • Critical Care • ICU and CCU • Trauma 8 4 Historical overview • Critical care units have evolved over the last four decades in response to medical advances. • Florence nightingale recognized the need to consider the severity of illness in bed allocation of patients and placed the seriously ill patients near the nurses’ station. • 1923, John Hopkins University Hospital developed a special care unit for neurosurgical patients . • Modern medicines boomed to its higher ladder after world war 2 9 Historical overview (continued) • As surgical techniques advanced it became necessary that post operative patient required careful monitoring and this came about the recovery room. • In 1950, the epidemic of poliomyelitis necessitated thousands of patients requiring respiratory assist devices and intensive nursing care. 10 5 Historical overview (continued) • At the same time came about newer horizons in cardiothoracic surgery, with refinements in intraoperative membrane oxygen techniques. • In 1953, Manchester Memorial Hospital opened a four bedded unit at Philadelphia was started. • By 1957, there were 20 units in USA and • In 1958,the number increased to 150. • During 1970’s,the term critical care unit came into existence which covered all types of special care. 11 Past Present 12 6 13 Critical Care in 21st Century • Specialization • Practice in a variety of settings – Inpatient – Outpatient – Home care • Various roles for nurses who work with critically ill 14 7 Professional Organizations • Support critical care nurses and practice • Key organizations – American Association of Critical-Care Nurses – Society of Critical Care Medicine – The Saudi Critical Care Society 15 American Association of Critical-Care Nurses (AACN) • Founded in 1969 • Largest specialty organization in world • Mission – Provide leadership to establish work and patient care environments that are respectful, healing, and humane • Website – www.aacn.org 16 8 AACN’s Vision Create a healthcare system driven by patient’s and family’s needs in which critical care nurses make their optimum contributions 17 AACN Synergy Model for Patient Care • Developed by American Association of Critical-Care Nurses to guide practice – Needs of the patient and families drive the competencies of the nurse – Matching needs of the patient with the nurse – Working together creates synergy 18 9 AACN Synergy Model Nurse Competencies • • • • • • • • Clinical judgment Advocacy and moral agency Caring practices Collaboration Systems thinking Response to diversity Facilitation of learning Clinical inquiry 19 AACN Synergy Model Patient Characteristics • • • • • • • • Resiliency Vulnerability Stability Complexity Resource availability Participation in care Participation in decision making Predictability 20 10 AACN Membership Benefits • Professional journals and continuing education offerings – Critical Care Nurse – American Journal of Critical Care – AACN Advanced Critical Care (reduced rate) • Practice Alerts – Evidence-based interventions • Continuing education – National Teaching Institute (NTI) • Support from local chapters • Scholarships • Research grants • Student rate for membership • Discounted rate for certification exams 21 Society of Critical Care Medicine (SCCM) • Founded in 1970 • Multidisciplinary membership – Physicians – Nursing section – Other critical care team members • Website – www.sccm.org • Journal—Critical Care Medicine 22 11 SCCM Vision • Health care system in which all critically ill and injured persons receive care – Multiprofessional health care team – Directed by physician specializing in critical care— intensivist 23 Critical Care Certification • Purpose • Validate knowledge • Promote professional excellence • Help nurses to maintain up-to-date knowledge • AACN Certification Corporation oversees process • Based on AACN Synergy Model for Patient Care • Needs of patients and families drive practice • Bedside practice • CCRN: Adult, Neonatal, and Pediatric • PCCN for those working in step-down units • Advanced practice • CCNS Critical Care Clinical Nurse Specialist • ACNPC™ Acute Care Nurse Practitioner • Subspecialty certification • Cardiac medicine • Cardiac surgery 24 12 The Saudi Critical Care Society (SCCS) • Founded in January 2007. • It is under the umbrella of Saudi Council for health Specialties. • Multidisciplinary membership – Physicians – Nursing section – Other critical care team member 25 The Saudi Critical Care Society (SCCS) • Website – http://www.sccs-sa.org/ • Journal—Saudi Critical Care – http://www.sccj-sa.org/ • SCCS just recently joined Middle-East Critical Care Assembly (MCCA) and now a partner for promoting the highest standard of care for ICU patients. 26 13 Standards • • • • Guide clinical practice Establish goals for patient care Provide assessment of outcomes AACN Standards for Acute and Critical Care Nursing Practice – – – – – – – – – – Describe level of performance Describe expected roles and responsibilities of critical care nurses Evaluate nursing practice Reflect on standards, laws, and regulations Acquire knowledge Interact and contribute to peers Serve as patient advocate Collaborate with health care team Use clinical inquiry Consider factors related to safety, effectiveness, and cost 27 Trends and Issues • Critical care patients more complex – Multi-system organ dysfunction – Complicated by aging population • Increasing costs for care – Challenged to reduce costs and length of stay – Transfer of higher acuity patient from the critical care unit to other units or home • Quality and safety focus • The Joint Commission National Patient Safety Goals (See Box 1-4) – Examples relative to critical care nursing • • • • • Communication Medication safety Reduce infections Prevent pressure ulcers Family involvement in care 28 14 29 30 15 Trends and Issues (continued) • Communication important to reduce errors • SBAR communication strategy – Situation: State what is happening at the present time that has warranted the SBAR communication. – Background: Explain circumstances leading up to this situation. Put the situation into – – context for the reader/listener. Assessment: State what you think is the problem. Recommendation: State your recommendation to correct the problem. • Other safety initiatives – Rapid response team (RRT) – Institute for Healthcare Improvement • www.ihi.org – Clinical practice guidelines • www.guideline.gov 31 Trends and Issues (continued) • Daily rounds with multidisciplinary team (See Box 1-6) • Implementation of “bundles” of care to promote evidence-based practices and prevent complications • Advances in technology – – – – Advanced monitoring devices Point-of-care testing Computerized physician order entry (CPOE) Telemedicine • Improved design of critical care units (Video) • Shortage of critical care nurses – Importance of recruitment, orientation, and retention – Ongoing debate of hiring new graduates to work in critical care units 32 16 Trends and Issues (continued) • EVIDENCE-BASED PRACTICE: • Clinical practice guidelines are being implemented to ensure that care is appropriate and based on research. 33 34 17 Patient and Family Response to the Critical Care Experience 35 Critical Care Nursing • Deals with human responses to critical illness or injury – Physiological – Psychological • Focus on both the patient’s and family’s responses 36 18 37 38 19 (continued) 39 Critical Thinking challenge 40 20 Ethical and Legal Issues in Critical Care Nursing 41 Ethical Issues • Critical care nurses confront in everyday practice – Informed consent and confidentiality – Withholding or withdrawal of treatment – Organ and tissue transplantation – Distribution of health care resources • Impact of advanced technology • Greater frequency in critical care 42 21 Nurse Advocacy • Obligation to protect patients – Serve as patient advocates • Professional organizations promote ethics and advocacy – American Nurses Association • Code of ethics for nurses with interpretive statements – American Association of Critical-Care Nurses • An ethic of care 43 Ethical Dilemmas • Warning signs – Emotionally charged – Significant change in patient’s condition – Confusion about facts – Hesitancy about what is right – Deviation from customary practice – Need for secrecy regarding proposed actions 44 22 Ethical Decision Making Process (See Figure 3-1) 1. Assess – Contextual factors – Physiologic factors – Personal factors 2. Consider options – – – – Patient wishes Burden versus benefit Ethical principles Potential outcomes 3. Develop plan with patient, surrogate, family, and team 4. Act on plan 5. Evaluate plan – Short-term outcomes – Long-term outcomes – Apply to other cases 45 46 23 Table. The 4A’S to Rise Above Moral Distress ASK Ask appropriate questions. “Am I feeling distressed“ or showing signs of suffering? Is the source of my distress work related? Goal: You become aware that moral distress is present. AFFIRM Affirm your distress and your commitment to take care Goal: You make a of yourself. commitment to address Validate feelings and perceptions with others. moral distress Affirm professional obligation to act. ASSESS ACT Identify sources of your distress. Recognize there is an issue but may be ambivalent about taking action to change it. Analyze risks and benefits. Take Action Implement strategies to initiate the changes you desire. Maintain Desired Change Goal: You are ready to make an action plan Goal: You preserve your integrity and authenticity Reprinted with permission American Association of Critical Care Nurses (AACN) from AACN Work Group. (2004) 47 • Autonomy Ethical Principles – Right of self-determination concerning medical care • Beneficence – Duty to prevent harm, remove harm, and promote the good of another person • Nonmaleficence – Not to intentionally inflict harm • Justice – Fair distribution of health care resources • Veracity – Truthfulness • Fidelity – Be faithful to commitment • Confidentiality – Respect for right to control information 48 24 Moral Theories • Deontology ()علم األخالق – Ethical decisions made according to principles • Utilitarianism ()مذهب المنفعة – Ethical decisions made considering the greatest good • Casuistry ()قضايا الضمير – Ethical decisions made by examining similar cases 49 Nurse Involvement in Ethical Decision Making • Advocacy – Open communication of patient’s wishes and ethical concerns – True collaboration with health care team members • Dilemmas can result in moral distress • Formal mechanisms (The Joint Commission) – Bioethics committees – Ethics consultation • Opportunities for critical care nurses – – – – Ethics forums and rounds Peer review Institutional review boards (research) Page 32 50 25 51 52 26 Legal Accountability ()المسألة القانونية • Legal responsibilities to patients • Benchmark for defining nurses’ responsibilities • Preventing situations that compromise patients is preferred to court hearings 53 Licensure/Continuing Education • Nurses must be aware of licensure requirements – Continuing education • Hospital requirements – Varied to ensure competence – May mandate certification 54 27 Criminal Lawsuits • Defined by country law – Battery: touching patient against will – Assault: threatening to batter a patient – False imprisonment: preventing the patient from leaving the hospital • Prevention – Consistent job performance – Promoting satisfaction of patients and family members 55 Medical Malpractice • Negligence or incompetence: – Nurse had duty to patient – Nurse did not carry out duty – Nurse caused injury – Patient suffered injury • What are examples of medical malpractice cases that involve nurses? • Preventing Malpractice: – Act according to standards of care – Documentation 56 28 Selected Issues for your Reading and Discussion on the Class and Blackboard 57 Elements of Informed Consent • Competence: ability to understand • Voluntariness: consent without coercion • Disclosure of information – Diagnosis – Proposed treatment – Probable outcome – Benefits and risks – Alternative treatments – Prognoses if treatment not provided • What is the role of the nurse? 58 29 Informed Consent of Adolescents • Parents/guardians required to give consent • Emancipated minors give own consent 59 Life-Sustaining Treatment • Factors to consider – Constitutional rights – Quality of life – Impact of advanced technology – Ordinary versus extraordinary care 60 30 CPR Issues • Should a patient be “coded?” – A do not resuscitate (DNR) is needed to not initiate a code • Advance directives useful in guiding decision making PRIOR to code • When do resuscitation efforts stop? 61 Life Support • Definitions – Withholding: not initiating – Withdrawal: weaning or removing • Comfort measures maintained • Debate views on withholding and withdrawal of life support 62 31 Helping Families Make Decisions About Life Support • • • • Communicate frequently Consistent, honest communication Base on patient’s wishes Provide psychological support to the family 63 Patient Self-Determination Act • Patient’s right to initiate advance directive • Patient’s right to consent for or refuse treatment 64 32 Advance Directive • Communication about preferences for treatments if patient is incapacitated • Living will – Treatment desired and what should be withheld • Durable power of attorney for health care – Determines who makes decisions – Health care surrogate or proxy 65 Organ and Tissue Transplantation • Patients who are brain dead are often candidates for organ donation • Brain death criteria • Everyone has the right to donate organs • Conflict of patient’s designation versus family members’ views on donation • Designated requestors seek consent 66 33 Critical Thinking Challenge • What are some examples of situations in which a nurse might have moral or religious convictions that would interfere with the duty to treat? • What actions are required of the nurse when conflict exists? 67 Critical Thinking Challenge Suggested Answer • Nurses might have conflicts with a variety of situations, including: – Participating in procedures such as abortion, withdrawing life support, and organ donation/transplantation. – They may disagree with decisions made by the patient and family member, such as the decision NOT to receive blood transfusions. • Actions are to notify the manager and supervisor regarding situations that are truly conflicting to avoid abandoning the patient. • If many situations are encountered on a regular basis, the nurse should consider alternative nursing units. 68 34 Case • You are taking care of Mr. J., a 23-year-old man with a closed head injury. During your shift, you note a change in the level of consciousness at 3:00 am. You call the physician, who tells you to watch Mr. J. until the physician attends rounds the next morning. He tells you not to call him back. Mr. J.’s neurological status continues to deteriorate. • What actions do you take? • What is the rationale for your actions? 69 Answer • As a nurse caring for a patient with a deteriorating physiologic condition, there are ethical and legal obligations to request medical assistance. • Actions include going up the hospital and medical “chain of command.” • This includes calling back the physician one more time, notifying him of the continued deterioration in patient status. • If the physician does not acknowledge that he or she will come in and evaluate the patient (or have another on-call physician evaluate the patient), • The next step is to notify the nursing supervisor and/or administrator on call, and the medical department chair or chief of the medical staff. • The rationales for these actions are related to the ethical principles of fidelity and beneficence. 70 35 Critical Thinking Challenge (continued) • Discuss – Who has: • Living will? • Durable power of attorney for health care? – Do your family members know your wishes? • Identify strategies that can be implemented to get more people to complete advance directives? 71 Questions? 72 36 Blackboard Journal Club Discussion Critical Thinking Challenge • What are issues related to organ donation? • What are strategies to increase donation, especially among ethnic minority populations? • If you have a signed organ donor card, can your family members overrule your wishes? 73 Reference Sole, M. L., Klein, D. G., & Moseley, M. J. (2017). Introduction to critical care nursing. (7th ed.,), St. Louis, Mo: Elsevier/Saunders. ISBN: 9780323375528. Chapter 1 (2-13), Chapter 2 (14-25) & Chapter 3 (26-36) 74 37 Thank You 75 38