2019
ROADSIDE
INSPECTION
E-BOOK
Preparing Drivers for a Successful
Electronic Hours-of-Service Inspection
Roadcheck 2019
This year’s International Roadcheck will focus on
suspension and steering. In addition to having
credentials current and with them; ensuring the
vehicle is “ready” for inspection; and being willing
and able to follow the officer’s instructions, drivers
will also need to be well versed on
how to present their electronic log
and any related materials.
2019
JUNE
4-6
Check driver readiness with our
ELD & AOBRD Role Play exercise on page 11.
Table of Contents
Overview: Significance of Preparing
for Roadside Inspections. . . . . . . . . . . . . . . 4
Prepare for ELog Inspections . . . . . . . . . 8
Tips for a Successful Inspection . . . . . . 5
ELD & AOBRD Role Play . . . . . . . . . . . . . . . . . . 11
Pretrip Inspections. . . . . . . . . . . . . . . . . . . . . . . . 5
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Post-trip Inspections. . . . . . . . . . . . . . . . . . . . . . 7
Cab Inspections. . . . . . . . . . . . . . . . . . . . . . . . . . 7
Positive Attitude . . . . . . . . . . . . . . . . . . . . . . . . . . 7
ELD vs. AOBRD Inspections. . . . . . . . . . . . . . . 8
ELD Exemption Declaration. . . . . . . . . . . . . . 14
Hours-of-Service Training Checklist. . . . . . . 16
Driver Quiz. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Cab Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Look for this icon throughout the guide
for materials that can be printed for use
in your training program.
Copyright 2019 J. J. Keller & Associates, Inc.
855.693.5338 | KellerEncompass.com
2
ROADSIDE INSPECTION
E-BOOK
Avoid violations.
Minimize the negative impact to your CSA score.
Reduce the chance of an audit.
It all starts with a successful roadside inspection — and a
successful inspection starts with proper training.
Use the information provided in this resource to help drivers
and staff navigate the roadside inspection process. We’ll help
you better understand the various types of inspections and key
differences between roadsides with ELDs and AOBRDs, including
requirements for showing correct device documentation, and
displaying, printing, and/or transferring the required logs.
Armed with the right information, your drivers will be better
equipped to survive their next roadside inspection and ultimately,
protect the overall health of your compliance program.
Copyright 2019 J. J. Keller & Associates, Inc.
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3
OVERVIEW:
ROADSIDE INSPECTIONS
Roadside inspections are a critical component of the Compliance,
Safety, and Accountability (CSA) model, which relies on data
from over 3 million annual roadside inspections to grade motor
carriers and drivers on their safety performance.
Every roadside inspection report attributed to a motor carrier and driver — with
or without a violation — is factored into the carrier's and driver’s CSA scores for
the next 24 or 36 months, respectively. The Safety Management System (SMS) is
updated once per month to recalculate your CSA score in each Behavior Analysis
Safety Improvement Categories (BASIC).
There are over 900
possible CSA violations,
each with a severity
weighting from 1
through 10, organized
in seven BASICs.
Authorized and specifically trained state and Federal Motor Carrier Safety
Administration (FMCSA) officials can perform roadside inspections and issue
citations at a roadside location, weigh scales, portable scales, ports of entry, rest
areas, or even a carrier’s terminal. If you want to have a good safety reputation
with fewer inspections and fewer crashes, your drivers need to perform well on
roadside inspections.
Motor vehicles likely to cause an accident or break down are placed out
of service to prevent an unsafe situation from continuing, and must not be
operated or towed by an emergency towing vehicle unless the vehicle(s) meets
performance requirements of the Federal Motor Carrier Safety Regulations
(FMCSRs), except for conditions listed on the Driver Vehicle Inspection
Examination Report (roadside inspection form or “ASPEN” report). The “Out of
Service” vehicle sticker must not be removed until all required repairs have been
satisfactorily completed.
Penalties for violating out-of-service orders are severe.
Drivers can lose their driving privileges for 90 days on
the first offense. Also, the fines for violating an “out-ofservice notice” can be more than $1,800 for the driver
and more than $18,000 for the carrier.
Copyright 2019 J. J. Keller & Associates, Inc.
90
DAYS
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4
LIGHTS
BRAKES
TIRES
5 TIPS FOR A
SUCCESSFUL INSPECTION
In addition to providing new hire and annual refresher training, the
following tips will prove especially valuable when preparing your
drivers for a successful roadside inspection.
1. Conduct a Thorough Pretrip
A proper pre-trip is required by §392.7 and minimizes not only vehicle-related
violations, but also accidents and vehicle repairs.
1. Take note of the vehicle’s general condition.
2. Check under the hood for worn belts, leaking fluids,
or cracked wires.
3. Start engine and listen for unusual noises. Check gauges, emergency
devices, and confirm fire extinguisher is charged and secured.
4. Check the lights, especially headlights, taillights,
brake lights, and warning lights.
5. Walk around the vehicle and inspect all major
equipment items.
6. Check the directional lights.
7. Check the brake system.
8. Review the prior day's DVIR, and verify all reported safety or potential
breakdown-related defects were corrected and the form is signed
by the person verifying the repairs. Sign the document when you
are satisfied the vehicle is safe to operate. If defects still exist, do not
operate the vehicle and report the defects to your company.
Copyright 2019 J. J. Keller & Associates, Inc.
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5
Tips for a Successful Inspection
2. Maintain Current and Accurate Documentation
Make sure all applicable documentation is in order, including:
Driver’s License must be valid and appropriate for the vehicle operated.
A non-CDL driver must have a current medical card, and a CDL driver
operating a CDL vehicle must have a valid CDL with a current medical
certification showing in the Commercial Driver License Information System
(CDLIS). The driver must also have any applicable medical waiver with them.
A CDL driver must carry the medical card with them at least 15 days after
the physical examination, though longer is recommended in the event there
is an issue with the officer’s system or the state transmission of information.
Supporting documents, such as bills of lading and expense receipts,
should be available and organized so they can be provided upon the
officer’s request. Only short-haul drivers are exempt from the provision.
Hazmat documentation is especially critical to have in order, as a single
violation can result in a $78,000 fine. The paperwork must have hazardous
products listed correctly, and contain emergency response and contact
information. When a driver hauling a load of placarded hazmat leaves the
truck, the paperwork should be left on the driver’s seat or put in the
driver’s door pouch, and should be within the driver’s reach while
operating the vehicle.
Annual Inspection – A copy of the annual inspection or annual inspection
sticker with the date of the last inspection, must be on the vehicle, and the
driver must know the location.
Permit credentials including the IRP cab card, IFTA license and decals, and
any temporary permit should be readily available.
ELD-related documents must be accessible in the truck to avoid violations,
including eight days of blank logs, the correct driver (logging device user)
information, and malfunction/transfer process documentation as applicable
for the AOBRD or ELD being used.
Find answers to more ELog FAQs here.
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6
Tips for a Successful Inspection
3. Conduct Post-trip Inspections
Post-trip vehicle inspections are required based on §396.11 and include the
vehicle components in the pretrip inspection. Drivers of property-carrying
vehicles must complete a DVIR only when a defect exists that affects the
safety of the vehicle or could cause a potential breakdown. Passenger-vehicle
drivers must complete a DVIR each day. If there is a defect, the person
responsible for the repairs must sign the document as should the next driver
of the vehicle.
4. Inspect the Cab
In addition to a thorough pretrip, pay close attention to the overall cleanliness of
the cab. Remove any garbage, especially from the top of the dashboard, which
could impact visibility and potentially cause items to drop into the area of the
brake and accelerator pedals. Tidy up as the officer may dig deeper if the cab is
in disarray. A messy cab makes the officer ask, “What else isn’t in order with this
driver or vehicle?”
Prepare for a successful
inspection with our
Code of Conduct cab
card on page 18.
Roadside Insp
ect ion Cod
e of Conduc
If an officer requests a cab inspection, you have the right to ask:
1. What has led you to believe that there is a reason to search
my vehicle?
t
cab
1. Clean the
trip
2. Plan your
pret rip
a thorough
3. Conduc t
devices
connect HOS
4. Charge and
s of
limit s and rule
5. Know HOS used
ption(s)
exce
r
ork is in orde
erw
pap
re
6. Ensu
)
uding Hazmat
(incl
are certified
r days’ hours
7. Confirm prio
ce
devi
on
post-trip
a thorough
8. Conduc t
any
e DVIR to note
9. Complet
ty defects
safe
tive
10. Be posi
2. What specific areas of the vehicle do you want to search?
3. What specifically are you looking for?
Note: Remember to maintain a positive attitude when requesting
additional information.
OUT OF
SERVICE
5. Maintain a Good Attitude
Attitude is everything. Coach drivers to remain calm, be respectful, avoid
argument, and ask the officer to explain the violation(s). If the driver is unclear
regarding a mechanical issue, they should request that the officer point out the
defect. Then, the driver will learn how to avoid similar violations in the future.
There aren’t quotas for citations, but there are quotas for inspections. In other
words, a driver can’t talk themselves out of an inspection, but they can certainly
talk the officer into one.
Out of Service
Copyright 2019 J. J. Keller & Associates, Inc.
If placed out of service, drivers should contact the company immediately.
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7
PREPARE FOR
ELOG INSPECTIONS
The following tools can be used to train your drivers and provide
them with an idea of what to expect during the hours-of-service
portion of an inspection when using ELogs. These pages can be
copied and distributed to your team as necessary.
ELD vs. AOBRD Inspections
Even if you have AOBRDs in your vehicles, you must help drivers understand
how ELD requirements differ to avoid misunderstandings that could generate
citations during roadside inspections.
Confusion regarding the technical differences between an automatic on board
recording device (AOBRD) and a registered electronic logging device (ELD)
has been one of the most frequent obstacles during roadside inspections since
December 18, 2017. As basic as it sounds, your drivers must know if they have an
ELD or AOBRD in the vehicle.
Use the information provided on pages 9-10 to help your drivers and affected
personnel understand the critical differences between ELD and AOBRD
technical requirements.
Is your electronic logging system compliant with the technical
requirements of the next ELD mandate deadline? Verify your
hardware is compliant with the J. J. Keller Compliance Check.
MARK YOUR CALENDAR:
As of December 16, 2019,
you must be in full
compliance with the ELD
MANDATE. ELDs must be
installed in your trucks
before this date.
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Prepare for ELog Inspections
ELD vs. AOBRD
Understanding the Technical Requirements During a Roadside Inspection
SCENARIO
Manner of presentation
of record of duty status to
officers:
ELD
AOBRD
1)T elematics method: Be able to electronically transfer data to an
authorized safety official on demand via wireless web services
and email, OR
Display or printout (§395.15(b)
(1)) that includes a sequenced
list of duty changes, see
§395.15(i)(5) for list of required
information that must be
provided on display or printout
(no grid-graph or form and
manner requirements). If
officer wants a hard copy of
the records, the driver and/
or carrier have 48 hours
to forward them to the
officer after the inspection
(Interpretation Question 6 to
§395.15).
2) Local transfer method: Be able to transfer data to an authorized
safety official on demand via USB2.0 and Bluetooth
NOTE: The device must only be able to use one of the two general
methods, not both. However, within the selected general method,
the device must be able to use both of the methods.
There is no direct assignment for the backup methods. The device
can use either backup (display or printout), regardless of what it
uses as the means of transfer. Display or printout must include
header, grid-graph, and detailed list of all data captures for the 24hour period.
Rules found in:
395 Subpart B & 395 Appendix
395.2 & 395.15
Yes, provided it is listed on the ELD registry.
Yes, provided it was
placed in service prior to
December 18, 2017.
Technical Specifications:
The device must consider the driver as driving when the vehicle
reaches 5 miles per hour.
The device must use engine
data to determine when the
driver is driving. All other duty
changes can be made by the
driver.
Can device be used to satisfy
the requirement as of
December 18, 2017?
The device must default to “on duty” when the vehicle is stopped,
has not be in motion for five consecutive minutes, and/or when
the driver has not responded to an ELD prompt within one minute
(unless the driver indicates otherwise).
Exemptions after
December 18, 2017?
Locations must be automatically generated by the device. Requires
automated entry at each change of duty status, at 60-minute
intervals while CMV is in motion, at engine-on and engine-off
instances, and at beginning and end of personal use and yard moves.
Locations can be automatically
generated or entered by the
driver at each change of duty
status.
All “users” in the system must have an “account” and user ID.
Not identified and/or required.
All drivers’ accounts must include the driver’s license information
(license number and state of issue, along with other information).
Not identified and/or required.
An ELD must be able to present a grid-graph of driver’s daily duty
status changes, a header including driver, vehicle, and carrier
information, and a list detailing the location and nature of all duty
changes and data captures, either on a display or on a printout.
A graph grid is not required.
1) Units older than model year 2000 (verified through the vehicle’s
VIN number) and units newer than model year 2000 that have
been retrofitted with an engine older than model year 2000
(verified through engine’s serial number)
2) Drivers that are not required to complete paper logs on eight or
fewer days out of the last 30 days
3) Drivers operating a power unit that is part of a driveaway/
towaway shipment
4) Drivers that are driving or towing a recreational vehicle that is
part of a driveaway/towaway shipment.
5) Drivers that are driving a vehicle that has been rented under the
terms of a rental agreement that is 8 days or less in duration.
(continues on page 10)
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Prepare for ELog Inspections
ELD vs. AOBRD
Understanding the Technical Requirements During a Roadside Inspection
(continued from page 9)
SCENARIO
ELD
AOBRD
Whenever the vehicle is in
operation, the driver must
have with him/her:
Records for the current day and the previous
seven days in the ELD, plus:
Records for the current day and the previous
seven days in the AOBRD, plus:
• A user’s manual
• An instruction sheet on how to retrieve and
present the data during roadside inspections
• An instruction sheet on data transfer during
roadside inspections
• An instruction sheet detailing malfunctions and
actions to take in case of certain malfunctions
• A supply of blank paper logs (at least eight days)
to be used if the device fails
Data capture must include:
• Date and time
• Location (accurate to within one mile in normal
operation, 10 miles during personal use)
• Engine hours
• Enough blank logs to complete the current trip
Note: An ELog vendor letter certifying that
the device meets the regulatory requirements
under 395.2 and 395.15 does not have to be in
the vehicle. However, having it in the driver’s
possession is a best practice.
Only basic data (time, duty status, and location) is
required to be captured at duty changes (display
requirements do not include location) (§395.15(c),
(d), and (i)(5)).
• Vehicle miles
• Driver
• Vehicle
• Carrier
Special driving categories?
1) Personal use: To be used when the driver is
using the commercial vehicle as a personal
vehicle to commute to a purely personal
destination. The driving will be recorded by the
device as off-duty time.
AOBRDs do not have “special driving categories,”
§395.15 only details four duty status lines: OFF,
SB, D, and ON (§395.15(c)).
2) Yard time: To be used when the driver is
operating the vehicle off of the public roadway.
The driving is captured as on-duty time and
does not count toward the driver’s driving limit.
Editing of logs?
Under this final rule, drivers are allowed to
enter missing information and make edits to the
records. Supervisors can request edits, but all
supervisor edits must be approved by the driver.
All edits must include an explanation of why the
change was made. The system must also indicate
which user made the change. If an edit is made,
the record in the system must include the original
record, the updated record, and the details of
the change.
Drivers or supervisors can make edits. Edits
made by supervisors must be approved by the
driver by recertifying the log after the edit. A
record of the original and all changes must be
retained. The record must include the date and
time of the edit, and the name of the person
doing the edit (Interpretation Question 2 to
§395.15). This information does not have to be
visible on the display.
If the record has already been submitted and it
was edited, the driver will need to recertify and
resubmit the record.
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Prepare for ELog Inspections
ELD & AOBRD Role Play
A “mock” roadside inspection may be beneficial training for all drivers
who are not seasoned users of your ELD/AOBRD, or drivers who would
benefit from a roadside inspection refresher. This involves a company
supervisor walking up to a driver at the company facility and asking the
driver to present:
His/her credentials (license and medical card if required to carry it)
The vehicle’s credentials (registration, proof of annual inspection, and
fuel permitting, if required)
Shipment paperwork
Today’s and the previous seven days' logs
The documentation the driver must carry along with his/her
logging device
As part of this, the supervisor should ask, “If an officer asks for a copy of
your logs, what is the process for getting them to the officer?” The driver
should be able to answer this correctly (either transfer them directly,
or send them via fax or email after the inspection).
Use the ELD & AOBRD questions featured on the following pages to
perform a mock roadside inspection with your drivers.
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Prepare for ELog Inspections
Driver Resource
ELD Logging Questions
Roadside Inspectors Could Ask
With the FMCSA’s ELD rule now in effect, keep these questions and answers handy,
and be prepared to accurately answer questions asked by roadside inspectors
regarding your use of an electronic logging device (ELD). These answers are
generally accurate for J. J. Keller ELD customers. Your answers may vary
depending on your vendor.
What type of log are you using?
I’m using an ELD.
Is your electronic log connected to your vehicle
and getting data from the vehicle?
Yes.
Is your ELD on the FMCSA Registry?
Yes.
If there’s no cell coverage to send the file, or if another connectivity
issue occurs, can I see a display or printout?
Yes, you can see a display including all the required information.
Can you provide me with a copy of your records?
Yes, I can directly transfer the records to you.
Which transfer method will you be using to provide your HOS information?
[If using telematics]: I can transfer the information via email or web service.
[If using local transfer]: I can transfer the information via USB 2.0 or Bluetooth.
Do you have the required in-cab documentation?
Yes, I have:
• My ELD user’s manual
•A
n instruction sheet detailing the data transfer process used to provide
records to officers during roadside inspections
• An ELD malfunction card
• At least 8 blank paper logs
Copyright 2019 J. J. Keller & Associates, Inc.
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Prepare for ELog Inspections
Driver Resource
AOBRD Logging Questions
Roadside Inspectors Could Ask
With the FMCSA’s ELD rule now in effect, keep these questions and answers handy, and be
prepared to accurately answer questions asked by roadside inspectors regarding your use
of an automatic on-board recorder (AOBRD). These answers are generally accurate for
J. J. Keller ELD customers. Your answers may vary depending on your vendor.
What type of log are you using?
I’m using an AOBRD.
Is your electronic log connected to
your vehicle and getting data from the vehicle?
Yes.
Do you have the required in-cab documentation?
Yes, I have:
•A
n instruction sheet on how to retrieve and present the
AOBRD data during roadside inspections
• Enough blank paper logs to complete my current trip
When was this AOBRD placed into service?
My device was placed into service before December 18, 2017.
Can you provide me with today’s and your previous 7 days’ records?
I can display the records so you can view all the required information.
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Prepare for ELog Inspections
Fleet Manager/Trainer Resource
ELD Exemption Declaration
The officer may also ask drivers detailed questions about any exception they
may be using especially if the driver tells the officer, “My carrier told me
I don’t need to use an ELD/AOBRD.” The major exemptions from using an
ELD/AOBRD are:
1. Operating within 100 or 150 air-miles of the work reporting location.
See §395.1(e).
2. Operating a vehicle older than model-year 2000 or with an engine older
than model-year 2000.
3. Operating a vehicle that is towing an RV for delivery, or driving a vehicle
that is being delivered as part of a driveaway/towaway shipment.
4. The driver has logged eight or less days in the prior rolling 30-day period.
5. The driver is operating a rental vehicle with a contractual period of
8 or less days. (The driver must have a copy of the rental agreement with
a rental period of 8 or less days and a copy of the Federal Register Notice
for this exemption.)
There are other temporary industry-specific waivers, but it is imperative to
abide by the detailed requirements of the exception or waiver. In most cases,
the driver will need to carry a copy of the Federal Register notice that created
the exemption. Even if this is not required, it is still good practice as it helps
the driver explain to the officer why he or she does not have an ELD. Use the
ELD Exemption Declaration to help drivers communicate correctly the
exemption(s) for which the driver is qualified, to avoid violations being issued
in error.
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Prepare for ELog Inspections
ELD Exemption Declaration
Motor carrier name: ________________________________________ DOT #: _________________________
Driver’s name: _____________________________________________ Vehicle ID: _____________________
The driver of this vehicle is exempt from the Electronic Logging Device (ELD) mandate of 49 CFR
Part 395, Subpart B, for the reason(s) identified below:
F The driver is using a “grandfathered” automatic on-board recording device (AOBRD) that complies with §395.15 and that was installed and in use before December 18, 2017 (§395.8(a)(1)(ii)),
but cannot be used December 16, 2019 and later.
F The logging device in this vehicle is part of a fleet running grandfathered AOBRDs but was
added after December 18, 2017. It is ELD-capable but is running compliant AOBRD software
as allowed under FMCSA guidance issued March 9, 2018.The ELD-capable device must be
updated to ELD compliant software before use on December 16, 2019 and later.
F The vehicle/engine is from model year _______________________ (§395.8(a)(1)(iii)(A)(4)).
F The driver has not been required to log more than 7 days out of the last 29 consecutive days and
therefore is eligible to use a paper record of duty status today (§395.8(a)(1)(iii)(A)(1)).
F The driver is complying with the terms of the 100-air-mile exception and is exempt from needing
a record of duty status (§395.1(e)(1)).
F The driver is complying with the terms of the non-CDL, 150-air-mile exception and is exempt
from needing a record of duty status (§395.1(e)(2)).
F This is a driveaway-towaway operation engaged in the delivery of the vehicle being driven, or
transportation of an RV trailer or motor home (§395.8(a)(1)(iii)(A)(2)-(3))
F The vehicle is operating under a rental agreement with a term of 8 days or less. The driver is
carrying the rental agreement and a copy of the FMCSA exemption notice (as published on October 11, 2017). The driver is eligible to use paper logs during the term of the rental.
F The driver is providing transportation to or from a motion-picture production site and is eligible
to use paper logs, as stated in the FMCSA exemption notice carried in the vehicle (as published
on January 19, 2018).
F The ELD unit in this vehicle is malfunctioning as of _______________________ and the driver is
eligible to use paper logs for up to 8 days or until the ELD is operational (§395.34(b)).
F Other (explain): __________________________________________________________________________
__________________________________________________________________________________________
__________________________________________________________________________________________
__________________________________________________________________________________________
Motor carrier official: _______________________________________ Date: __________________________
Contact information: _________________________________________________________________________
Copyright 2019 J. J. Keller & Associates, Inc. All rights reserved.
J. J. Keller & Associates, Inc. grants permission to reproduce this page for internal use at one business
location only, provided that J. J. Keller’s copyright notice remains visible on all copies.
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J. J. Keller grants full permission to print this page and provide to other members of
your fleet for reference. Material must include “Copyright J. J. Keller & Associates, Inc.”
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15
Prepare for ELog Inspections
Fleet Manager/Trainer Resource
Hours of Service Training Checklist –
Property Carrying Drivers
Once drivers have been trained, use the following checklist to test their knowledge
of critical hours-of-service regulations.
On-duty time versus Off-duty time (§395.2)
10-hour break requirement (§395.3(a)(1))
14-Hour (on duty) Limit (§395.3(a)(2))
11-Hour (driving) Limit (§395.3(a)(3))
60/70-Hour (on duty) Limit ((§395.3(a)(3))
Minimum 30-minute break within 8 hours of on-duty time (§395.3(b))
34-hour restart (§395.3(c))
Record of Duty Status – form and manner requirements for paper and
electronic logs (§395.8)
100 and 150 air-mile exceptions to logging (§395.1(e)(1) and (§395.1(e)(2))
Other Hours of Service exceptions (§395.1 sub-paragraphs (a) through (x))
Supporting documents (§395.11)
Differences between AOBRDs and ELDs
(§395.15 AOBRD and §395.20-38 ELD)
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Prepare for ELog Inspections
Roadside Inspection Driver Quiz
Are you ready to pass your next roadside inspection? Take the following quiz to find out.
(Answer Key can be found on page 19.)
1. What paperwork must be presented during a
roadside inspection if requested?
a. Driver's license or CDL, if applicable
b. Any bills of lading, hazmat documents, or expense
receipts, and ELD documentation if asked
c. A copy of the annual inspection or inspection sticker,
IFTA and IRP license and decals
d. All of the above
2. During a walk-around inspection while en-route,
you noticed you had one marker light out, but
didn’t have a replacement bulb with you. Now you
are getting pulled into a scale for inspection. What
should you do about the burned-out light?
a. Ignore it; maybe the inspector won’t see it
b. Tell the inspector that you have a light out, but you
are planning on getting it fixed at the nearest truck
stop ahead
c. Tell the inspector that it doesn’t matter because it's
daytime and you don’t need your lights
d. Nothing
3. Which score is the reason, most often, a driver gets
pulled in for an inspection?
a. Driver Safety Management System (DSMS) score
b. Compliance, Safety, and Accountability (CSA) score
c. Independent Selection System (ISS) score
d. Fair Isaac Credit Organization (FICO) score
4. If asked for your electronic log book, you should:
a. Tell the inspector you don’t have one because it is
easier to log on paper logs
b. Prepare the electronic log by getting the last 7 days'
hours and the current day's hours to display, or set
the ELD to the appropriate data transfer mode
c. Hand the device to the inspector so they can inspect
or transfer the logs to themselves
d. Call your dispatcher and ask them what to do
DUPLICATE & DISTRIBUTE
J. J. Keller grants full permission to print this page
and provide to other members of your fleet for reference.
Material must include “Copyright J. J. Keller & Associates, Inc.”
Copyright 2019 J. J. Keller & Associates, Inc.
5. You haul hazardous materials. Where must
load-related paperwork be stored, if you leave
the vehicle?
a. Anywhere that is convenient
b. In the trailer, where the receiver will see it
c. Where it is accessible from the driver’s seat,
when seated
d. On the driver’s seat or in the door pouch of the
driver’s door
6. If you are using an AOBRD or ELD using AOBRD
software, what is the date by which you must be
using an ELD running ELD-compliant software?
a. April 1, 2020
b. December 16, 2019
c. December 31, 2019
d. January 31, 2020
7. If you receive a vehicle violation you can ask the
officer to explain the violation, so you can have
it repaired.
a. True
b. False
8. What are the some steps a driver should take to
experience a good roadside inspection?
a. Conduct a thorough pretrip
b. Ensure paperwork is in order and have a
good attitude
c. Know which device you have, AOBRD or ELD,
and understand how to use the device
d. All of the above
My score is: _________ What’s Next?
8 CORRECT: Well done! Your CSA Score is in good hands.
7-6 CORRECT: Not bad. Brush up on the basics before
you hit the road.
5-4 CORRECT: You’re almost there. Perform some of the
exercises in this guide, and try again.
3-1 CORRECT: WARNING: Seek remedial training before
you receive an out-of-service violation.
0 CORRECT: DANGER! Your fleet’s reputation could be
at risk.
855.693.5338 | KellerEncompass.com
17
Prepare for ELog Inspections
Driver Resource
Cab cards
Copy the cab cards below, cut along the dotted line, and distribute one card to
each of your drivers. To create a wallet-size version, copy and fold the card in half.
Roadside Inspection Code of Conduct
1. Clean the cab
Roadside Inspection Code of Conduct
1. Clean the cab
2. Plan your trip
2. Plan your trip
3. Conduct a thorough pretrip
3. Conduct a thorough pretrip
4. Charge and connect HOS devices
4. Charge and connect HOS devices
5. Know HOS limits and rules of
exception(s) used
5. Know HOS limits and rules of
exception(s) used
6. Ensure paperwork is in order
(including Hazmat)
6. Ensure paperwork is in order
(including Hazmat)
7. Confirm prior days’ hours are certified
on device
7. Confirm prior days’ hours are certified
on device
8. Conduct a thorough post-trip
9. Complete DVIR to note any
safety defects
10. Be positive
Roadside Inspection Code of Conduct
1. Clean the cab
8. Conduct a thorough post-trip
9. Complete DVIR to note any
safety defects
10. Be positive
Roadside Inspection Code of Conduct
1. Clean the cab
2. Plan your trip
2. Plan your trip
3. Conduct a thorough pretrip
3. Conduct a thorough pretrip
4. Charge and connect HOS devices
4. Charge and connect HOS devices
5. Know HOS limits and rules of
exception(s) used
5. Know HOS limits and rules of
exception(s) used
6. Ensure paperwork is in order
(including Hazmat)
6. Ensure paperwork is in order
(including Hazmat)
7. Confirm prior days’ hours are certified
on device
7. Confirm prior days’ hours are certified
on device
8. Conduct a thorough post-trip
9. Complete DVIR to note any
safety defects
10. Be positive
8. Conduct a thorough post-trip
9. Complete DVIR to note any
safety defects
10. Be positive
DUPLICATE & DISTRIBUTE
J. J. Keller grants full permission to print this page and provide to other members of
your fleet for reference. Material must include “Copyright J. J. Keller & Associates, Inc.”
Copyright 2019 J. J. Keller & Associates, Inc.
855.693.5338 | KellerEncompass.com
18
Prepare for ELog Inspections
Roadside Inspection Driver Quiz
ANSWER KEY
1. What paperwork must be presented during a
roadside inspection if requested?
a. Driver's license or CDL, if applicable
b. Any bills of lading, hazmat documents, or expense
receipts, and ELD documentation if asked
c. A copy of the annual inspection or inspection sticker,
IFTA and IRP license and decals
d. All of the above
2. During a walk-around inspection while en-route,
you noticed you had one marker light out, but
didn’t have a replacement bulb with you. Now you
are getting pulled into a scale for inspection. What
should you do about the burned-out light?
a. Ignore it; maybe the inspector won’t see it
b. Tell the inspector that you have a light out, but
you are planning on getting it fixed at the nearest
truck stop ahead
c. Tell the inspector that it doesn’t matter because it's
daytime and you don’t need your lights
d. Nothing
3. Which score is the reason, most often, a driver gets
pulled in for an inspection?
a. Driver Safety Management System (DSMS) score
b. Compliance, Safety, and Accountability (CSA) score
c. Independent Selection System (ISS) score
d. Fair Isaac Credit Organization (FICO) score
4. If asked for your electronic log book, you should:
a. Tell the inspector you don’t have one because it is
easier to log on paper logs
b. Prepare the electronic log by getting the last
7 days' hours and the current day's hours to
display, or set the ELD to the appropriate data
transfer mode
5. You haul hazardous materials. Where must
load-related paperwork be stored, if you leave
the vehicle?
a. Anywhere that is convenient
b. In the trailer, where the receiver will see it
c. Where it is accessible from the driver’s seat,
when seated
d. On the driver’s seat or in the door pouch of the
driver’s door
6. If you are using an AOBRD or ELD using AOBRD
software, what is the date by which you must be
using an ELD running ELD-compliant software?
a. April 1, 2020
b. December 16, 2019
c. December 31, 2019
d. January 31, 2020
7. If you receive a vehicle violation you can ask the
officer to explain the violation, so you can have
it repaired.
a. True
b. False
8. What are the some steps a driver should take to
experience a good roadside inspection?
a. Conduct a thorough pretrip
b. Ensure paperwork is in order and have a
good attitude
c. Know which device you have, AOBRD or ELD,
and understand how to use the device
d. All of the above
c. Hand the device to the inspector so they can inspect
or transfer the logs to themselves
d. Call your dispatcher and ask them what to do
Copyright 2019 J. J. Keller & Associates, Inc.
855.693.5338 | KellerEncompass.com
19
J. J. Keller Can Help
As the nation’s leading regulatory compliance and best practice
expert, J. J. Keller is your reliable source for help complying with the
ELD rule and other motor carrier safety requirements, preparing for
roadside inspections, reducing violations, and preventing crashes.
J. J. Keller® Encompass® Fleet Management System
The Encompass® system is the industry's most versatile online tool
for improving fleet compliance, simplifying regulatory tasks and
automating administrative work. The system's easy-to-navigate
regulatory dashboards give you:
•Interactive tools for managing all aspects of driver compliance,
vehicle compliance and performance tracking, with optional
ELogs, Video Event Management with Dash Cam Pro and
standalone electronic DVIR capabilities
•In-depth reporting to identify trends and potential risks across
all locations for a holistic view of compliance
•Proactive alerts for required and expiring paperwork, training
and violations
•24/7 online access to your records and data, including
user-defined permissions for added security
Visit KellerEncompass.com for more information.
J. J. Keller® Managed Services
Relieve your organization of time-consuming compliance
management and recordkeeping for your drivers, vehicles and
employees with J. J. Keller® Managed Services. Our skilled team
of compliance specialists offer expert services, which include:
• Managing driver qualification and your drug and
alcohol testing program
• Monitoring and auditing drivers’ hours of service
• Ensuring FMLA program compliance
• Managing your employee training program
• Obtaining DOT authority and credentials
• Handling vehicle title and registration details
• Obtaining fuel, mileage and trip permits
Visit JJKeller.com/ManagedServices for more information.
Discover more regulatory products and services by visiting JJKeller.com
Laws, regulations, and best practices change. The observations and comments drawn today may not apply to laws, regulations, or best practices as they may be in the
future. J. J. Keller & Associates, Inc. cannot and does not assume responsibility for omissions, errors, or ambiguity contained in this planner. Individuals needing legal
or other professional advice should seek the assistance of a licensed professional in that field. FMCSA is the owner and author of CSA.
427690-049 Copyright 2019 J. J. Keller & Associates, Inc.