Hebrew Home at Riverdale by RiverSpring Living
2021 Mandatory Educational Training Program
Print Name: Giovanni
_________________________________________________________
Carmelo Russo
College of Mt St
Agency Name: _______________________________________________________
Vincent
I have read and completed all the required documentation required
for the 2021 Mandatory Educational Training Program.
The Program included the following topics:
1.
2.
3.
4.
Compliance Program
Fire/Safety
Residents Rights/Needs of the Aged
Abuse Prohibition/Complaint
Procedure/Misappropriation Policy
5. Infection Control
6. Body Mechanics
7. Dementia Training: Re-directional Support For Wandering & Exit
Seeking Residents
8. Missing Resident Procedure
9. HIPAA
10. Elder Justice Act
11. Workplace Violence Emergency Plan
12. Solicitation & Gratuities
13. Memory Care Dementia Training
14. I Answer Call Bells
15. Reporting & Preventing Damage to Art Work
16. IT Security
17. Weinberg Center for Elder Justice
18. Trauma Informed Care
19. Quality Assurance Performance Improvement
Agency Personnel Signature: _________________________________________
Date: _____________________
1
Hebrew Home at Riverdale by RiverSpring Living
2021 Mandatory Educational Training Quiz
C
NAME (Please Print): Giovanni
_______________________
Russo
Me
Agency Name: _______________
CMSU
SIGNATURE: ___________________________________
10 28
DATE: _________________
21
Please circle the correct answer for each of the following questions
Residents’ Rights & Needs of the Aged
1) Every employee is responsible to make sure the Organization’s Mission is
fulfilled
True
or False
2) When a resident comes into our facility, they lose the right to make choices
regarding his/her healthcare, activities and food options.
True
or False
3) The Health Care Proxy which is kept in the medical chart allows the
resident to:
A.
B.
C.
D.
Have visitors at any time
Indicate their choice of hospital
Select someone to be responsible for their property
Appoint a family member or friend to decide about their
medical treatment if they are unable to decide for
themselves
4) Staff are responsible to support the intimacy rights of all residents
including those with Alzheimer’s.
True
or
False
2
5) DNR means Do Not Run.
True or
O
False
6) Which colored dot on a resident’s I.D. band notifies you that a resident has
a swallowing problem/dysphagia?
A.
B.
C.
D.
O
Red
Green
Purple
Blue
7) Awareness of a resident’s ethnic/religious background can help staff deal
with certain situations.
O
True
or
False
8) It is important to remember that our body language, facial expressions,
tone of voice and awareness of how our actions are perceived, contribute to
the success in providing care to our residents.
O
True or
False
9) What is one cognitive or social change that may occur as a person ages?
A.
B.
C.
D.
O
Increased socialization
Depression/loneliness
Increased ability to care for oneself
Increased independence
10) Which of the following is not a natural physical change and/or decline
experienced by the elderly?
A.
B.
C.
D.
O
Loss of Vision
Loss of Hearing
Dementia
Slower Reflexes
3
Fire Safety, Hazardous Materials and Emergency Preparedness
11) When the fire bells ring, you should:
A. Disregard them because it is only a drill.
B. Count the sequence of the bells and check the closest fire
alarm chart to determine the location.
C. Run for the stairs.
D. Continue with what you are doing.
12) The first thing you do upon discovery of a fire is:
A. Confine the fire by closing the door.
B. Extinguish the fire if possible.
C. Rescue anyone in the room while calling out Doctor Red and
the location.
D. Activate the closet fire alarm pull station.
13) In a fire, what is the order in which rooms are evacuated?
A. The room directly across from the fire followed by the rooms
on either side.
B. The fire room followed by the room directly above the fire.
C. First, evacuate the fire room, and then evacuate the rooms
on either side, followed by the room directly opposite the fire
and then all remaining rooms in the compartment.
D. First evacuate the rooms on either side then evacuate the
room directly across.
14) After you close the door to the room of the fire you should:
A. Post someone in front of the door until arrival of the fire
department.
B. Put a pillow in front of the door.
C. Feel the door to see if it is hot before you open it.
D. Not open the door because heat and flames are building up
inside.
E. Both A and D.
4
15) In addition to activating the closest fire alarm pull station, in a fire
someone must:
A. Call 911.
B. Call the Switchboard using the EMERGENCY TELEPHONE
NUMBER 1303
C. Call the Nursing Office to report the fire
D. Beep the Nurse Manager.
16) Who is responsible for shutting off oxygen in a fire on a nursing unit?
A.
B.
C.
D.
O
Security
Maintenance
Charge Nurse
Fire Department
17) What should you do first if you are the discoverer of a fire in an occupied
resident room?
A. Pull the fire alarm and close the door to the fire.
B. Grab a fire extinguisher and try to put out the fire.
C. Rescue or remove anyone in the room while calling out
“Doctor Red” and the location.
D. Clear the corridors and close all doors.
O
18) Fire alarm pull stations are generally located where:
A.
B.
C.
D.
O
About every 75 feet along the corridor.
Near exits and stairwells.
On the East and West sides of the building.
In the Nursing station.
19) When the fire bells indicate activation of a smoke detector in your
building, you must:
A. If your unit has a fire alarm panel, check it to determine if the
alarm is from your floor and if so inspect smoke detectors to
see if light is flashing in order to determine the smoke source
B. Call the switchboard.
C. Call a Nurse Manager.
D. Continue what you are doing.
O
5
20) If a fire is in your building but not on your floor, you must:
A. Continue with what you are doing.
B. Move residents into rooms, clear corridors and close doors
and windows.
C. Wait for the announcement to tell you where the fire is
located.
D. Check with the Nurse to determine if you are needed.
21) The Safe Medical Devices Act requires that if a medical device may have
caused or contributed to a death or serious injury the incident must be
reported to your supervisor.
True or
False
22) Before you use or handle any chemical, you should check its label and
SDS for information on hazards and protection.
True or
False
23) You can reduce the risk of harmful effects of chemicals by:
A.
B.
C.
D.
Being familiar with the Safety Data Sheet (SDS)
Knowing the nearest location of an “Eye Wash Station”
Wearing appropriate protective equipment
All of the above
24) All employees have the right to:
A. Be informed about hazardous chemicals used in their work
area
B. Request written information about hazardous chemicals
used in their work area
C. Know where the Safety Data Sheets (SDS) are located for
their department
D. All of the above
6
25) When responding to a fire emergency, it is helpful to remember the
acronym R.A.C.E.
What do the letters R.A.C.E. represent?
A.
B.
C.
D.
O
Run, Avoid, Calm, Elevator
Remain, Advise, Circle, Excitement
Rescue, Alarm, Confine, Extinguish/Evacuate
Retire, Attention, Clap, Environment
26) When you hear Code 99 announced, what does this signal tell you is
happening?
A.
B.
C.
D.
O
A fire drill
A visitor is entering the Home
A resident is missing
A medical emergency
27) If you discover a fire, call out “Dr. Blue” and the location of the fire.
True
or
o
False
28) When using a fire extinguisher, it is helpful to remember the acronym
P.A.S.S. What do the letters P.A.S.S. represent?
A.
B.
C.
D.
o
Pay, Advise, Send, Scream
Pull, Aim, Squeeze, Sweep
Press, Alarm, Sit, Save
Plan, Ask, Stand, Sit
7
Resident Abuse Prohibition/Complaint Procedure/Misappropriation
29) It is misappropriation when a staff member eats food that is provided for
the residents/patients on a neighborhood.
True or False
O
30) It is only the Therapeutic Activities Department’s legal and ethical
obligation to immediately notify a Supervisor of suspected abuse or neglect.
True
or
31) Which of these is a type of abuse?
A.
B.
C.
D.
E.
O
O
False
Verbal Abuse
Emotional Abuse
Physical Abuse
Sexual Abuse
All of the above
32) Abuse is when the caregiver causes harm to a resident or patient.
o
True or
False
33) If you were walking down the corridor and you observed a possible act of
abuse, what should you do?
A. Stop the staff member because the resident was in immediate
harm
B. Keep walking
C. Remove the resident from the abusive environment because
there was immediate harm
D. Report the incident immediately to the supervisor
E. Only A, C and D
d
8
34) Residents with behavioral problems or Dementia are less likely to be
victims of abuse.
True
O
or
False
35) A staff person uses a resident’s phone while eating their lunch and
watching the resident’s television. Is this an example of
misappropriation?
O
Yes
or
No
36) Any form of suspected abuse or mistreatment or neglect must be
reported first to:
A.
B.
C.
D.
O
The Research Dept.
A Supervisor
The Food Service Dept.
A Nurse
37) Residents and families have a right to complain without fear of reprisal,
discrimination or discharge.
True or False
O
38) The Grievance Coordinator at HHAR is:
A. Director of Food Services
B. Director of Nursing
C. Chief Operating Office
D. Director of Rehabilitation Services
O
39) The V.P. of Nursing is the Abuse Prohibition Coordinator.
O
True
or
False
9
Weinberg Center for Elder Justice
40. The Weinberg Center helps people who have problems with:
A.
B.
C.
D.
O
Medical Care
Discharge
Elder Abuse
Insurance
41. The Weinberg Center shelter residents live in a separate part of the
Hebrew Home from the other nursing home residents.
o
True or False
42. The Weinberg Center Risk and Prevention Screen helps us know who
may have suffered elder abuse so we can help them.
o
True or False
43. The Weinberg Center is;
A.
B.
C.
D.
In the Hebrew Home
A separate building in Riverdale
Not able to help people who have medical needs
A team that includes lawyers and social workers committed to
partnership, education and outreach to keep older adults safe
E. A and D
o
10
Compliance Program
44) The Home has a Corporate Compliance Program to ensure that staff
comply with the applicable laws and comply with the legal and ethical
responsibilities that accompany their jobs.
True or False
G
45) How can an employee report an actual or suspected act of misconduct or
unethical behavior?
A. Leave an anonymous message on the Compliance Program
“Help Line”
B. Contact Ann Marie Levine, Compliance Officer & Privacy
Officer
C. Complete and mail a Compliance Report Form
D. All of the above
O
46) If you decide to go to an authority about an act of misconduct, you will
not be able to do it anonymously; your identity must be known.
True
or
O
False
47) The federal False Claims Act imposes penalties and fines on individuals
and entities that file false or fraudulent claims for payment from
Medicare, Medicaid or other federal health programs.
O
True or
False
48) All staff should raise any question they might have about potentially
unethical or illegal conduct.
O
True or
False
11
49) It is okay to take tips or gifts from residents/family members as long as
you deserve it
True
or
O
False
50) Anyone making a report to the Compliance Officer on the hotline cannot
be retaliated against by management
O
True
or
False
HIPAA – Health Information Portability Accountability Act
51) What is PHI in terms of HIPAA standards?
A.
B.
C.
D.
O
Patient Hotline Information
Professional Help Institution
Patient Healthcare Index
Protected Health Information
52) PHI (Protected Health Information) covers not just a resident’s healthrelated information, such as his or her diagnosis, but also other
identifying information such as social security number and telephone
numbers.
True or
False
53) Who is a Business Associate?
O
A. A vendor who creates, receives, maintains or transmits PHI
B. A service provider who creates, receives, maintains or
Transmits PHI
C. A third Party that creates, receives, maintains or transmits PHI
D. All of the above
O
54) HHAR does not have a Privacy Officer?
True
or
O
False
12
55) Which of the following are some common features designed to protect
the confidentiality of health information contained in resident medical
records?
A. Locks on medical records rooms.
B. Passwords to access computerized records.
C. Rules that prohibit employees from looking at records unless
they have a need to know.
D. All of the above.
O
56) What kind of personally identifiable health information is protected
under HIPAA’s privacy rule?
A.
B.
C.
D.
O
Paper
Electronic
Spoken Word
All of the above
57) Residents have the right to:
A. Access and inspect their health records.
B. Get an accounting of what happened with their health
record.
C. Request an amendment of their health record.
D. Request restrictions regarding communication of own health
record.
E. All of the above.
O
58) When disclosing resident information to another provider for treatment
should you limit the information that you provide?
A. No, you should provide whatever information the other
provider requests.
B. Yes, you should provide only the minimum necessary
information for treatment under HIPAA. However, good
practice and most practices today still say consider what is
being asked.
O
13
69) Personal identifiable information can be:
A. Name
B. Address
C. Social Security Number
D. Medical record number
E. Occupation
F. Diagnosis
G. Dietary Habits
H. All of the Above
O
60) Which one of the below choices best describes a “Violation” of HIPAA?
A. Knowingly disclosing a resident’s PHI for advertisement
purposes
B. Looking up a residents’ PHI without a need-to-know
C. Both A & B
D. None of the above
O
61) Whose responsibility is it to protect the residents’ Protected Health
information at HHAR?
A. Nursing personnel of HHAR
B. Information Technology & Telecommunications Systems
personnel of HHAR
C. Only people who work with the residents directly at HHAR
D. Everyone that works/volunteers at HHAR
O
Body Mechanics
62) Good posture helps provide your back with the support it needs.
o
True or False
63) When lifting a heavy object, you should keep your legs straight with a
rounded back, so that your back is doing most of the work.
True
or
o
False
14
64) If an item is too heavy to move easily, you should:
A.
B.
C.
D.
O
Lift it anyway
Seek assistance from a co-worker
Request a mechanical aid/equipment which can assist you
Both B and C
65) To keep your back in shape you should:
A.
B.
C.
D.
E.
O
Increase your stress level and keep your weight low
Reduce your stress level, exercise regularly
Increase your weight
Maintain a healthy weight
Both B and D
Infection Control
66) Which of the following is not a sign and symptom of infection?
A.
B.
C.
D.
O
Heat/Fever
Laughter
Swelling and redness
Pain
67) Always use a garbage can to dispose of all needles, syringes, razor blades,
and broken glass.
True or False
68) Standard Precautions/Universal Precautions means we:
O
A. Treat all blood and body fluid as infectious
B. Wear protective equipment such as gloves, gowns, masks
when you may come in contact with blood or other body
fluids
C. Cover broken skin areas
D. Gloves must be changed and hands must be washed with
each new task or new resident contact
E. All of the above
O
15
69) What is the single most important method to prevent the spread of
infection?
A.
B.
C.
D.
O
Always wear gloves
Hand washing
Limit the amount of time you spend with a sick friend
Wearing a mask
70) When providing care or entering the room of a resident who has tested
positive for the COVID19 virus, only the Nursing staff are required to wear
PPE.
True or False
O
71) When putting on your mask, clean your hands and put on your facemask
so it fully covers your mouth and nose.
True or False
O
72) Things that increase your risk of getting Covid-19
A. Not wearing masks
B. Crowded Places
C. Indoor Spaces
D. All of the Above
O
Dementia Training: Re-directional Support Procedures for Wandering
and Exit Seeking Residents
73) Residents who require re-directional support and are on Memory Care
Units are issued what color I.D. band?
A. Blue
B. Yellow
C. Red
D. Pink
o
16
74) Residents who exhibit the following behaviors including verbalizing their
intent to leave the neighborhood or the facility, want to go home, are
unhappy with their placement or have memory problems are identified as
exit seeking residents.
O
True
or
False
75) Photos of residents with any history of wandering and exit seeking
behaviors are kept at the Main Gate and at the Nurse’s Station for
ongoing monitoring and elopement prevention.
O
True
or
False
76) The Destination Log should only be utilized when a resident is taken to a
clinic appointment.
True
or
O
False
77) Residents with dementia are allowed to come and go off their
neighborhood alone and unsupervised.
True
or
O
False
78) Residents who are exit seeking also wear Roam Alert Bands that trigger
an alarm at elevators and stairs preventing doors from opening and
closing
O
True
or
False
79) The whereabouts of residents who exhibit persistent exit seeking
behavior are monitored more frequently by the Nursing staff to ensure
their safety and prevent elopement.
O
True
or
False
17
Missing Resident Procedure
80) Within the first 15 minutes upon discovery of a missing resident, the
Charge Nurse calls the security gate with the following information: the
resident’s name and neighborhood, a physical description including last
known clothing and the time the resident was discovered missing from
the neighborhood.
True
or
O
False
81) Upon notification of a missing resident, the Security Guard at the front
gate should leave his/her post to begin searching for the resident.
True
or
O
False
82) Where is a message posted with the missing resident’s name,
neighborhood and physical description including last known clothing?
A. Bulletin Board
O
B. 42 Street
nd
C. Post Office
D. The Missing Resident Hotline at Ext. 2600
83) What Code is announced by the switchboard operator over the public
address system to inform the staff that there is a missing resident?
A.
B.
C.
D.
O
Code Blue
Code 99
Code 100
Code 33
84) During a missing resident alert, the Charge Nurse assigns the nursing
staff to conduct a room by room search of the floor, including public
areas, bathrooms, closets, offices and stairwells, to account for all
residents on their neighborhood.
True
O
or
False
18
85) Where is the Command Post set up during a missing resident alert?
A.
B.
C.
D.
O
The Cafeteria
The Nursing Office
The Great Lawn
The Library
Workplace Violence Emergency Plan
86)
If a co-worker or visitor talks about bringing a weapon to the HHAR
Campus you should:
A. Ignore them because they are probably just having a bad day.
B. Report the matter to your supervisor and the Security
Department.
C. Ask them if they are really serious before telling anyone about
what you heard.
D. Remember what happened and report it if it happens again.
E. Mind your own business because you don’t want to get anyone in
trouble.
O
87) If you find yourself in a situation involving an Active Shooter on the
HHAR Campus you should first:
A.
B.
C.
D.
E.
O
Call 911 and Security (X-1303).
Be prepared to describe what you know of the situation.
Check your cell phone for messages
Both A and B are correct.
Call home so your family knows you are in trouble and will
probably be late for dinner.
88) When Emergency Responders arrive at an Active Shooter situation their
first course of action will be to:
A.
B.
C.
D.
E.
O
Take care of the dead and injured.
Conduct an inventory of all property to be sure nothing is missing.
Administer First Aid and call an Ambulance.
Neutralize the Shooter.
Check with Human Resources to begin notifying next-of-kin.
19
89) As soon as you see the Emergency Responders you should:
A.
B.
C.
D.
E.
Run towards them and yell to get their attention.
Remain motionless and follow their instructions exactly.
Keep your hands visible at all times with fingers spread apart.
Both B & C are correct.
Let them know if you are injured.
90) What will improve your chances of survival in an Active Shooter
Situation:
A.
B.
C.
D.
E.
Increasing the distance between yourself and the
shooter.
Communicating your situation.
Creating physical barriers between yourself and the
shooter.
Remaining calm.
All of the above.
Elder Justice Act
91) The Elder Justice Act, issued by The Centers for Medicare & Medicaid
Services (CMS), requires employees to report a reasonable suspicion of a
crime committed against a resident in the Home.
True or
False
92) Reasonable suspicion of crimes such as serious bodily injury, neglect and
abuse must be reported to Nursing Administration, who will in turn
coordinate timely reporting to the NY State Dept. of Health and law
enforcement.
True
or
False
20
93) Each employee is not permitted to report a reasonable suspicion of a
crime to the NY State Dept. of Health and law enforcement on their own.
True or
O
False
94) The Home will not prohibit an employee from reporting a reasonable
suspicion of a crime on their own.
True or False
O
95) There is no retaliation towards anyone making a report of a reasonable
suspicion of a crime committed against a resident in the Home.
O
True or
False
96) Both employees and the Home are subject to civil monetary penalties
for failing to report a reasonable suspicion of a crime committed
against a resident in the Home.
True or
O
False
97) The Home is required to post a notice for all employees specifying their
rights and obligations under the Elder Justice Act.
True
O
or
True
or
False
98) There is only one timeframe for reporting a reasonable suspicion of a
crime against a resident whether the resident suffered serious bodily
injury or the resident suffered no serious bodily injury.
O
False
99) Any employee who becomes aware of any new information related to
an already reported reasonably suspected crime should not report it to
Nursing Administration.
True
or
O
False
21
100) The Home can be excluded for 2 years from Medicare & Medicaid
programs for any retaliation against an employee who makes a lawful
report of a reasonable suspicion of a crime.
O
True
or
False
Solicitation & Gratuities
101) It is ok to take tips or gifts from residents/family members as long as
you deserve it.
True
or
O
False
102) Staff are not permitted to either sell merchandise to or solicit funds
from staff, residents/patients, family members, providers or vendors
unless Administration has given approval.
O
True
or
False
103) Staff are not permitted to solicit loans from co-workers.
o
True
or
False
I Answer Call Bells
104) What do you do when you enter a resident’s room?
A.
B.
C.
D.
o
Tell the resident I will get someone to help you.
Ask the resident what can I do for you?
Turn off the call bell and ask the resident “How may I help you?”
None of the above
22
105) What could it mean when a resident rings the call bell?
A.
B.
C.
D.
O
I am in pain
I need to go the bathroom
I need help setting up my tray
All of the above
106) Answering the call bells is the responsibility of:
A.
B.
C.
D.
O
The Nursing Department
Administration
Housekeeping
Everyone who works as Hebrew Home
Reporting & Preventing Damage to Art Work
107) It’s everyone’s responsibility to see that art works are not damaged.
O
True
or
False
108) Any damage to a work of art discovered or caused by any action of any
Contractor, employee, resident, visitor or any other person should be
Reported immediately to his or her supervisor, security or curator.
O
True
or False
Memory Care Dementia Training
109) There are different types of dementia residents may have.
O
True
or
False
110) A resident wearing a “pink bracelet” means they live on a memory
neighborhood.
True
or
O
False
23
111) Agitation can be a resident’s way of expressing fear and anxiety.
O
True or
False
112) If a resident on a memory neighborhood wants to go on the elevator, I
should allow them as part of their rights to do so.
True
or
O
False
113) Medications are the only way to reduce a resident’s agitation and exit
Seeking behavior.
True or
O
False
114) Residents with dementia may look like visitors, family members or
Volunteers.
O
True or
False
115) Residents with dementia may attempt to leave the facility in search of
Home when upset or confused.
O
True or False
116) It is most important for all staff to protect and safe guard our residents
with dementia.
O
True or False
24
IT Security
117) IT security is everyone’s responsibility.
O
True
118)
or
False
Report any suspicious Email activity to your supervisor or IT Help
Desk.
True or False
O
119)
Always click on a link within an Email if you are unsure of the sender
or purpose.
True
or
O
False
25