SMUSHS Journal of Multi-Disciplinary Research, December, 2019
Saint Mary’s University
SENIOR HIGH SCHOOL
PRACTICAL RESEARCH
SMUSHS Journal of Multi-Disciplinary Research
December 2019
RESEARCH DEPARTMENT
LEVEL OF SATISFACTION OF SENIOR HIGH SCHOOL STUDENTS ON THE
ELEMENTS OF A TOURIST ATTRACTIONS
IN NUEVA VIZCAYA
Proponents (Palagud, Michelle Ann C., Valentin, Thissam Lyka, Sapigao, Cristine Mae C.,
Dike, Jovelyn B., Villanueva, Joan Valerie P., Alaman, Edneil A., Barnachea,
Nebuchadnezzar C.)
Saint Mary’s University Senior High School, Bayombong, Nueva Vizcaya
ABSTRACT
The fastest growing and largest industry in the world today is tourism. Travelling of people
outside the place of their residence or work is also considered as tourism. Leisure, pleasure,
vacation, and business are the common reasons of travelling. Tourism affects the economic, sociocultural, and political life of individual, in these impacts many people can benefit from one
destination, including the local or the host of the destination, the tourist, and also the government.
This study aimed to encourage people to visit the different attractions in Nueva Vizcaya, and to
give the tourist an idea of how beautiful the different tourist attraction in the province. Descriptivecomparative method is used in this study and Saint Mary’s University Senior High School is the
place where the study is conducted. Respondents are limited to 100 students chosen within the
SMU Senior High School Grade 12. The researcher grouped the respondent’s profile according to
sex, strand, ethnicity. The researcher conducts a quantitative and qualitative questionnaire to know
if they are satisfied with the element of a tourist destination. As a result of the study, the mean for
the safety is 3.0680%, for the attraction is 3.3167%, for the accommodation is 3.0720%, for the
food is 3.0160% and lastly for the activity is 3.1260% thus the respondents agreed to the
satisfaction of elements of a tourist destination. In between the satisfaction of the elements of
tourist destination there is a significant difference when grouped according to the people of the
respondents.
Keywords: Tourist Satisfaction, Tourism Sectors, Elements of tourist attraction
I. INTRODUCTION
Tourism is one of the fastest growing and largest industries in the world today.
Tourism also refers to trips that involve travelling of people outside the place of their
residence or work for leisure, pleasure, vacation, business, personal, or other purposes.
This also has an impact to the lives of the host as well as the physical environment of
the destination for example, economic, socio-cultural, and environmental impacts.
Tourist destinations are defined as the main location or locations that travelers intend
to visit and tourist attractions are the pocket activities and/or places that visitors do and
see once at the destination. In the province of Nueva Vizcaya there are many tourist
attractions that can be visited by a tourist. There are two main classification of
attractions, and these are whether they are natural or man-made. First, Natural attraction
SMUSHS Journal of Multi-Disciplinary Research, December, 2019
is an untouched landscapes and features of a certain location that make it an attraction.
The best natural attractions that you can visit in Nueva Vizcaya are Capisaan cave in
Kasibu, Imugan falls in Sta. Fe, Mountain Ugu in Kayapa, sea of clouds in Belance,
Dupax del Sur, Senora falls in Quezon, and Edralin falls in Kasibu. Second, Man-made
attractions is an attraction constructed, built, designed, and invested in by man. The
best man-made attraction that you can visit in Nueva Vizcaya are Church of San
Vicente Ferrer in Dupax del Sur, People’s Museum in Bayombong, St. Dominic
Cathedral in Bayombong, and Rizal Shrine in Casat, Bayombong. Tourism industry
composed of several main elements which are: Accommodation, activities, food,
attraction and safety that cover all aspects of travel and tourism. This study generaly
aims to know the level of satisfaction of senior high school student on the elements of
a tourist attraction in Nueva Vizcaya.
II. METHODOLOGY
Research Design
It provides insights into the problem or helps to develop ideas or hypotheses for
potential Quantitative-Qualitative Research is also used to uncover trends in thought
and opinions, and dive deeper into the problem. This study used Quantitative approach
which is Descriptive–Comparative method, this was used to described the characteristic
of the population or phenomenon that is being studied and to examine, compare and
contrast subject and ideas. This study wants to know more about the tourist destination
and to promote tourist attractions in the province. This study used Qualitative approach
which is phenomenological design because this study wants to know the experience of
the tourist and to know how important the elements of a tourist destination are.
Research Environment
This study was conducted in Saint Mary’s University senior high school Antonio Tanchoco
Building, where the different elements of tourist attractions are being considered by senior high
school students.
Figure 2. Map of Saint Mary’s University
Respondents and Sampling Method
In choosing the respondents of the research, the researcher considered grade 12 students
Saint Mary’s University Senior high school. The researcher used Rao soft calculator to determine
the number of respondents. Thus, with a total of 100 respondents are selected. Random sampling
will be used to identify the respondents of the study.
Research Instrument
A survey-type questionnaire was adapted in the study of MacCanell (2004) as the datagathering instrument. The questionnaire contains two parts which is qualitative and quantitative.
SMUSHS Journal of Multi-Disciplinary Research, December, 2019
Qualitative was used to know the extent of their knowledge about the important of elements of a
tourist attractions. Quantitative designed was used to determine the range on how important the
elements of tourist attractions to them.
It is a form of interview checklist consisting of three (3) sections covering
(A) PERSONAL INFORMATION
(B) LEVEL OF IMPORTANCE
(C) OPEN-ENDED QUESTION
Data Gathering Procedure
Presenting the formal letter to a subject teacher and
to the coordination.
Distribution of the survey questionnaires to the
Senior high school students.
Collecting the questionnaires to the Senior high school
students.
And lastly, we are tallying and analyzing that we gathered.
Figure 4. Data Gathering Flowchart
The researcher made a formal letter to be presented to the subject teacher and coordinator
for approval of the questionnaire. After the approval, the researcher distributed the questionnaire
to the senior high school student. After answering the questionnaire, the researcher collected all
the questionnaire that has been distributed, then after that tally their answers and analyze it.
Data Analyses
The researcher will use the following statistical techniques and methods in analyzing the data
gathered:
1. Frequency and distribution will be used to describe the respondents’ profile.
2. The researcher will use the mean and standard deviation for describing the elements of
tourist attractions.
3. T-test for independent samples and ANOVA was used to identify the significant difference
of the different elements of tourist attractions when grouped according to profile.
In describing the perception of the respondents as regards to the importance of elements of tourist
attractions, the researchers will use thematic analysis.
SMUSHS Journal of Multi-Disciplinary Research, December, 2019
III. RESULTS AND DISCUSSION
Table 1. Quantitative Description of the Elements of a Tourist Destination
Mean_ safety
Mean_ attractions
Mean_ accommodations
Mean_ food
Mean_ activities
Mean
3.0680
Std. Deviation
.48511
3.3167
3.0720
1.16088
.50012
3.0160
3.1260
.49292
.79983
Legend: 3.50-4.00 Strongly Agree, 2.50-3.49 Agree, 1.50-2.49 Disagree, 1.00-1.49 Strongly Disagree
As shown in the table, majority of the respondents said that the most important
element is the mean of attraction (f=3.3167; 1.16088%). Thus, the most important element of the
respondents is the attraction.
Table 2. Independent Samples Test
t-test for Equality of Means
t
df
Sig (2-tailed)
-1.270
98
.207
Mean
Equal variances
assumed
-1.329
92.439
.187
Equal variances
not assumed
There is a significant difference between the level of satisfaction of senior high school in
the elements of tourist destination that are being considered by senior high school students when
grouped according to the profile of respondents. Thus, this study shows that the respondents
considered the attraction, accommodation, safety, activities and food of a tourist attraction. Thus,
the above analysis rejects the null hypothesis (H0) that tourist are satisfied with the tourism
products and market of Uttaranchal and accepts alternate hypothesis (H1). Further it rejects the
null hypothesis (H0) that there is a no gap between the tourist expected services and perceived
services in Uttaranchal tourism and accepts alternate hypothesis (H1). The analysis also leads to
rejects null hypothesis (H0) that rural area of the Uttaranchal tourism has been developed and
accepts the alternate hypothesis (H1).
IV. REFERENCES
Addmour H. &Ayish H. (2005). The influence of marketing service mixed for five starhotels in
Jordan on the image that is perceived by tourist comparative study.Jordan
University Journal; 1:143-156.
Piechotka,A.P., Lukasik, N., Tryzon, A.O., Piechotka, M.,& Sa wicka, K., (2017). Holistic
Technical Solutions to Enhance Accessible Tourism in the UNESCO World
Heritage Sites. In P. Vesant, &K. M. (Eds)Handbook of Resaerch on Holistic
Optimization Techniques in the Hospitality, Tourism and Travel Industry (pp. 1-6).
Hershey, PA: IGI Global. Doi:10.4018/978-1-5225-1054-3.ch001
Lian, Y., Wang, X., 2004. A case of study and application of customer satisfaction evaluation
system in tourist destinations based on TDCSI. Tourism Tribune, 9(5): 9-13.
Jiang, Y. Y., Wang, Y. L., Peng, J., Yang, L., Zhang, Y., 2006. Measuring tourism area
SMUSHS Journal of Multi-Disciplinary Research, December, 2019
sustainability based on tourism ecological footprint: a case study in Lijiang Naxi
autonomous county. Geographical Research, 25(6): 1134-1142.
Holden, A., 2003. In need of new environmental ethics for tourism?. Annals of Tourism Research,
30(1): 94-108.
Ko, J. T. G., 2005. Development of a tourism sustainability assessment procedure: a conceptual
approach. Tourism Management, 26(3): 431-445.
Y. Wang, H. P. LO, Y. Yang, 2004. An integrated framework for service quality, customer value,
satisfaction: Evidence from China’s telecommunication Industry System, 6(4):325340
https://www.igi-global.com/dictionary/tourist-destination/39274
https://www.researchgate.net/publication/299402326_Cultural_Tourism_Development_in_the_Philippines_An_A
nalysis_of_Challenges_and_Orientations
https://www.importantindia.com/10450/essay-on-advantages-and-disadvantages-of-tourism/
https://omantourism.gov.om>net.com
https://www.quoraPurpose of Tourist Attraction in Sustainable Tourism Research
https://www.westerncape.gov.za
https://www.researchgate.net.>2922EichornV.&BuhalisD.(2011)Acessibiltyof Tourism Objectives
http://theworldoftandt.weebly.com/attractions.html
http://www.collinsdictionary.com/dictionary/english/man-made
V. APPENDICES
August 27, 2019
Dear Respondents,
Marian Greetings!
We, the undersigned researchers are conducting a study entitled, “Importance of the Elements of a Tourist Destination in the Province of Nueva Vizcaya
as Perceived by Senior high school students of a Private University” in partial fulfillment of the requirement of Practical Research 2. In this regard, we
wish to ask your honest answers for the questions relative to the study. Rest assured that your responses will be treated with utmost confidentiality. We seek
for your sincere participation for the ultimate success of this study. Thank you very much and God bless!
Respectfully yours,
Michelle Ann C. Palagud
Edneil John A. Alaman
Researchers
Thissam Lyka Valentin
Cristine Mae C. Sapigao
Nebuchadnezzar C. Barnachea
Jovelyn B. Dike
Joan Valerie P. Villanueva
Noted by:
Syrene Butticon
Research Teacher
Mr. Mark C. Balonquita
Research Coordinator
QUESTIONNAIRE
Part I. Profile of Respondents
Name:(optional) ________________________________ Sex: __Male __Female
Strand: ________________ Ethnicity: _______________________
Tourist destination in Nueva Vizcaya that you have been to:
__Eco-Tourism Park (Diadi) __ Capisaan Cave (Kasibu) __ Imugan (Sta Fe)
__Senora Falls (Solano) Others: _______________________
DIRECTION: Put a check on the appropriate column that corresponds to your satisfaction on the
Tourist destination you’ve had visited.
Legend: 1- strongly disagree 2- disagree 3- agree 4- strongly agree
Section 1. Safety
1
2
3
4
I feel safe and secured throughout the tour.
SMUSHS Journal of Multi-Disciplinary Research, December, 2019
The people in the place are friendly and hospitable.
The local transportation services are comfortable and safe throughout the
travel.
The destination can be reach easily and very safe.
Visibility of guards in the destination for the safety of tourists.
Section 2. Attractions
1
2
3
4
1
2
3
4
1
2
3
4
1
2
3
4
The Diverse culture and Historical attractions are well build.
s(architecture tradition and customs.)
The natural attraction is clean and green.
Attractions are the center of activities.
Section 3. Accommodation
I consider the quality of accommodation according to its services. (hotel
motel apartment)
The staffs are friendly and hospitable.
I feel safe and secured within my stay.
My expectations are met.
The staffs our willing to listen to the tourist when they have queries.
Section 4. Food
The offer of local cuisine is affordable.
The food offered are delicious.
I consider the overall cleanliness of the restaurant, food chains, and stall.
The service in the restaurant is fast and commendable.
The foods are worth eating.
Section 5. Activities
The different activities offered in every destination are safe.
The activities offered are affordable.
There are guards on the areas such as swimming pool and other
adventurous activity.
The offered activities are very fun.
the activities are worth sharing in social media. (recommend)
1.
2.
3.
Are the different tourist destinations important to you? Why?
______________________________________________________________________________________
__________________________________________________________
Will you promote the destination you have been to? Why?
______________________________________________________________________________________
______________________________________________________________________________________
What are the things that you considered most when visiting a tourist destination?
______________________________________________________________________________________
______________________________________________________________________________________