Jason Khamvongsa
9644 Aqua Harbor Way • Las Vegas, Nevada 89178
808.321.7970 • jkhamvongsa12@gmail.com
WORK EXPERIENCE
ACE Parking Management Inc– Las Vegas, NV
May 2018 – May 2020
Assistant Manager of Hotel – Caesars Palace
o Assisted management with all operational needs including hiring, training, payroll, assessing staff
performance, and vendor coordination.
o Responsible for the management, scheduling, and assigning of tasks for an average of 20 employees per
day.
o Analyzed daily arrival and departure manifests to identify opportunities to reduce labor and increase
productivity.
o Developed relations with property stakeholders to cultivate transparency and communication.
o Served as company representative at weekly partnership meetings and provided executive recaps to
other managers and directors as needed.
o Partnered with Convention Services to involve ACE in operations meetings for special events and peak
business periods.
o Spearheaded recognition program for individual and team achievements aligned with company service
and financial goals.
o Enhanced record keeping by introducing ticket reconciliation process and procedures.
o Managed internal audit program for Valet and Cashiers to increase security and accountability.
The M Resort Spa & Casino – Las Vegas, NV
December 2017 – May 2018
Bell Captain
o Provided service ensuring all guest interactions were in accordance with Forbes 4-Star/AAA 5 –
Diamond standards.
o Responsible for tracking and posting charges for all property transportation, dry-cleaning, and rentals.
o Trained new employees on proper company and department policies and procedures.
o Partnered with Guest Services to resolve escalated guest concerns and coordinate future
accommodations.
o Improved employee morale by exemplifying company values.
Sp+ Parking Mandalay Bay/Delano – Las Vegas, NV
January 2017 – 2018
Valet Attendant
o Welcomed and interacted with guests in a friendly, responsive, and accurate manner, while
safelyhandling guest and patrons vehicles to ensure proper parking, securing and handling of
keys.
o Assisted with responsibilities and duties in the absence of or during peak times in areas of Bell, Door, or
Valet Cashier.
EDUCATION
University of Nevada, Las Vegas
Bachelor of Science, Hospitality Management
August 2012 – May 2017
ACTIVITIES/ACHIEVEMENTS
o Las Vegas Sport Academy Volunteer
o UNLV Men’s Soccer, Student Athlete
o UNLV: Kappa Sigma Fraternity, Member
2017 – Present
2012 – 2016
2012 – 2017