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The Conference Board Webcast Mini-Series
Learning To Lead Innovation - Part I
14 September 2021
© 2021 The Conference Board, Inc. | www.conferenceboard.org
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© 2021 The Conference Board, Inc. | www.conferenceboard.org
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© 2021 The Conference Board, Inc. | www.conferenceboard.org
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Panelists:
Kathleen Fish
Recently Retired Chief Research & Development and Innovation
Officer
Procter & Gamble
Bio
John Metselaar
(Moderator)
Co-Leader Innovation & Digital Transformation Institute,
Program Director of the European, Asian, and Gulf Innovation
Councils, and European Chief Technology & Innovation Officers
Council
The Conference Board
Bio
© 2021 The Conference Board, Inc. | www.conferenceboard.org
Ambidextrous Leadership Perform Today While Creating the Future
Kathy Fish, Retired Chief R&D & Innovation Officer
Procter & Gamble
Ambidextrous Leadership
OPERATE
OPERATE
CURRENT
CURRENT
BUSINESS
BUSINESS
OPERATE
CREATE
CURRENT
FUTURE
BUSINESS
Our
Heritage
FOUNDED
1837
William Procter
James Gamble
7
“This may ruin the soap
business. But if anybody is going
to ruin the soap business it had
better be Procter & Gamble.“
– William Cooper Procter 1930
14/09/2021
Pantene 1990’s
11
S-Curve Framework and Terminology
Ascent
To Assess Sustainable Competitive Advantage
Investment &
Emergence
Maturity &
Stagnation
14/09/2021
Diagnosing the Problem
Success Factors
Behind Billion $$
Brands
Connecting Our
Business Results
to our Innovation
History
13
INTEGRATED
GROWTH STRATEGY
WELL-POSITIONED FOR THE FUTURE
PORTFOLIO
TO FUEL INVESTMENTS
PRODUCTIVITY
TO WIN WITH CONSUMERS
SUPERIORITY
PERFORMANCE DRIVES
BRAND CHOICE
ORGANIZATION
EMPOWERED • AGILE
ACCOUNTABLE
CONSTRUCTIVE
DISRUPTION
ACROSS OUR BUSINESS
Brands
65*
Brands
170
10
Categories
16
Categories
✓ Daily Use
✓ Products that Solve Problems
FOCUSED PORTFOLIO
*Brand count ending FY ’17
70%
Superior
Packaging
80%
Superior Brand
Communication
70%
Superior Retail
Execution
SUPERIORITY
TO WIN WITH CONSUMERS
New Standard
Of Excellence
Superior
Products
75%
Superior Consumer
& Customer
Value Equation
INVESTMENT
PRODUCTIVITY
PRODUCTIVITY
PRODUCTIVITY
Up to
INVESTMENT
$
10
Bn
GROWTH &
VALUE CREATION
+
GROWTH &
VALUE CREATION
FY ‘17 – FY ‘21
$
10
Bn
FY ‘12 – FY ‘16
LEADING
CONSTRUCTIVE DISRUPTION
BEAUTY
HEALTH
CARE
SECTOR BUSINESS UNITS
FAMILY CARE
P&G
VENTURES
FABRIC
HOME CARE
ENTERPRISE MARKETS
GROOMING
FOCUSED & AGILE ORGANIZATION
BABY
FEMININE
CARE
FOCUS MARKETS / MARKET OPERATIONS
GBS and CORPORATE RESOURCES
CITIZENSHIP
BUILT INTO THE BUSINESS
INTEGRATED
GROWTH STRATEGY
WELL-POSITIONED FOR THE FUTURE
PORTFOLIO
TO FUEL INVESTMENTS
PRODUCTIVITY
TO WIN WITH CONSUMERS
SUPERIORITY
PERFORMANCE DRIVES
BRAND CHOICE
ORGANIZATION
EMPOWERED • AGILE
ACCOUNTABLE
CONSTRUCTIVE
DISRUPTION
ACROSS OUR BUSINESS
INNOVATING
THE
WAY WE
INNOVATE
Raising the bar to deliver an irresistible consumer experience
Taking a more forward looking approach
Accelerating the speed and quality of our
learning through lean innovation
Leveraging digital tools to drive the speed of
learning and a more delightful consumer experience
Step changing our approach to Open
Innovation through strategic partnerships
FROM
PERFORMANCE
TO
EXPERIENCE
MORE
FORWARD
LOOKING
More Forward Looking
Key Demographics
Chinese
Middle Class
Uber-Urbanization
Hyper-Personalization
Urban
Millennials
5 Emerging Consumer Scenarios
Aging
Boomers
Bio-Inspiration
Resource Scarcity
Digital
ACCELERATE
SPEED &
QUALITY OF
LEARNING
Combining the Spirit of Entrepreneurship
With an Entrepreneurial Structure
And a Future-Focused Portfolio
Non-Toxic
Insect Control
LEVERAGING
DIGITAL
TOOLS
STEP
CHANGING
OPEN
INNOVATION
INNOVATING
THE
WAY WE
INNOVATE
Raising the bar to deliver an irresistible consumer experience
Taking a more forward looking approach
Accelerating the speed and quality of our
learning through lean innovation
Leveraging digital tools to drive the speed of
learning and a more delightful consumer experience
Step changing our approach to Open
Innovation through strategic partnerships
2020/21
COMPANY
RESULTS
Adjusted Free
Cash Flow
Productivity
Core EPS
Organic Sales
+95% +113% +106% +117% +107%
+19%
+9%
JAS
+15%
+8%
OND
+8%
+4%
JFM
-3%
+4%
AMJ
+11%
+6%
FY
GLOBAL MARKET SHARES
23
26
33
30
33
TOP 50 Category/
Country Combinations
17
FY'16 FY'17 FY'18 FY'19 FY'20 FY'21*
# Grew/Held Value Share
*Category/Country Share through May ‘21
Ambidextrous Leadership
OPERATE
OPERATE
CURRENT
CURRENT
BUSINESS
BUSINESS
OPERATE
CREATE
CURRENT
FUTURE
BUSINESS
45
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