Uploaded by Wai-ying, Helen MAK

formal letter

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Reply
• I am writing to reply your letter dated ...
• I am writing in reply to/to reply to/in response to/with reference to your/the
letter dated 8th December.
• I am writing in reply to/to reply to/in response to/with reference to the letter
(article) posted in the South China Morning Post/in your paper on 7th December.
• Thank you for your letter dated … (e.g. reply to a letter asking for information)
Reply to a complaint letter
• I am writing in reply to/to reply to/in response to/with reference to your
complaint letter dated … concerning a delayed delivery.
• I would like to offer my apologies for this?
• Thank you for your opinion?
• Thank you for your complaint?
• First, we would like to thank you for your invaluable advice which helps us
improve our service.
• Please accept our apologies for the inconvenience caused/the
misunderstanding/the mistake.
• Please accept our apologies for the delay in replying to your letter dated 20th
January.
Complaint letter
• I am writing to complain about the poor service at your restaurant.
• I am writing to draw your attention to ...
Give information
• I am writing to inform you of/about the Christmas party organized by
the SA?
• I would like to let you know about the Christmas party we’ve organized.
• Please allow me to take this opportunity to provide you with
information about the Christmas party we’ve organized (I)
Ask for information
• I would like to request for some information about the “Live and Let
Live” campaign.
• I am writing to ask if you would kindly provide us with some
information about the …
• I am writing to ask if it would be possible for your organization to
provide us with …
(VERY formal and polite and rather wordy)
Reminder
• The Christmas party is coming! We are now inviting you to come … ?
• We want to tell you about … ?
• This is a reminder about the Christmas party?
• Please be (kindly) reminded that the Christmas party organized by the SA would be
held from 1-5 p.m. on Friday, 20th December in the school hall .
Reminder (from principal to teachers)
• Please be reminded that the deadline for JUPAS applications is 1st December.
• I would like to remind you that …
• This is a reminder concerning the deadline for JUPAS applications on 1st December.
Make a booking
• I am writing to book/make a reservation for the Lady MacLehose Holiday Village
(Home Affairs Bureau) from … to … OR … your camp …
• I would like to book your camp from … to …
Ask for permission
• I am writing to/would like to ask for your permission to use the school hall for the
Christmas party.
• I am writing/would like to request for your permission to …
Thank-you letter for vice-principal
• I am writing to thank you for your help and support …?
• I would like to thank you for your help and support ...
• On behalf of the Sixth Form Camp Organizing Committee, I would like to
express our gratitude for your help and support in our preparation of the
camp.
Request for an application package
• I am writing to request for an application package of your university.
Reply letter
• Thank you very much for your letter inviting applications/our school to
apply for grants? (school)
• I am writing in reply to your letter inviting … (school)
Ask for donations
• I am writing/I would like to invite you to donate prizes for our school’s
raffle.
Invitation to Christmas party
• On behalf of the Student Association, I would like to (cordially) invite you
to our Christmas party on 20th December.
Ask for a reply
• I hope that I can receive your reply as soon as possible?
• Please reply as soon as possible so that we can start making necessary
arrangements for your visit.
Thank you very much for your attention. I look forward to your reply.
• It would be grateful if you would provide me with the information
concerning/about?
Ask for information
• We would like to obtain further information about the application requirements for
the exchange program and hope. We would be grateful if you can provide us with it.
Thank you very much for your help.
Ask for help/co-operation
• I would be grateful if you could help.
• Your help/co-operation would be much appreciated.
Give information
•
•
•
•
Please do not hesitate to contact us for further information.
We most gladly will offer you more details of the project.
Please feel free to contact us if you have any enquiry.
In case you have any questions/require any further information, please contact us.
We’ll see to it promptly.
End a complaint letter
• If your service does not improve, the doom of your company will come
soon.
• I hope prompt action would be taken to address the problem.
• I hope you would act promptly to remedy the situation/improve your
service.
Ask for a meeting
• I would like to invite you to a meeting?
• Please kindly organize a meeting within this week?
• Shall we meet next Tuesday …?
• I would like to invite you to a meeting on 3rd March?
• I wonder/ would be grateful if we could meet at your earliest
convenience to discuss the details of the project.
• I wonder if we could meet on … . Please confirm if the above
time/place is convenient
• Please let me know if the above time/place is convenient.
• Please let me know if the above arrangements are convenient.
Encourage students to participate…
• It is a very meaningful activity. Your enthusiastic participation will be
appreciated?
• Your attendance will be much appreciated?
• I hope you will have a good time there?
• Don’t miss the chance. Do participate in the Live and Let Live campaign.
End an apology letter
• I would like to apologize again for the inconvenience caused. We would see
to the matter and get things right.
• Prompt action would be taken on/concerning your complaints. I would like
to offer our apologies again.
• + We would like to thank you for your advice. It helps us to maintain a high
quality of service.
• Your advice is of great value to us.
• Please don’t hesitate to contact
Reply to a letter asking for information
• Please feel free to contact us again if you have any other questions.
• Please don’t hesitate to contact us if you have any further enquiry.
Reminder
• We are (X I am) looking forward to your presence at the Christmas party on
20th December.
(Offer further information in addition to reminder)
• If you have any questions/requires further information about the
Christmas party, please do not hesitate to contact us.
• We would be glad to provide you with further information about the
Christmas party which you find necessary.
End a thank-you letter
• We would like to thank you again for your help/co-operation.
• Thank you very much for your generous support, without which the
activity would not have been such a success/possible.
• We would like to extend our heartfelt thanks to … for … .
End a letter asking for permission/making a request
• We(I) would be grateful if you will consider our/my request.
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